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Swiss-Garden Beach Resort Damai Laut

4.0 of 5 Jalan Damai Laut,Off Jalan Teluk Senangin, Lumut 32200, Malaysia
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Swiss-Garden Beach Resort Damai Laut
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Swiss-Garden Beach Resort Damai Laut
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365 reviews from our community

Traveler rating
    15
    92
    129
    68
    61
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137
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33
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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    (365)
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1 review
2 of 5 stars NEW via mobile

I stayed at this resort over four nights(four nights too many) in February. The room was cramped, dirty, and comprised of outdated furniture which had more than its fair share of wear and tear. The sheets were filled with stains and torn. The balcony was too small to sit out on and enjoy the admittedly lovely view. At the time... More 

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1 review
2 of 5 stars Reviewed 5 days ago NEW via mobile

The resort over all is not very clean. Rooms are not cleaned well and linen is stained. There is only 2 restaurants open dispite advertising 5-6. Food is not nice and expensive. You also need to pay for internet which constantly drops out. I would not stay here again.

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Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked for 2 nites stay thru Agoda and been charged exorbitant amount for the room. That's fine as we totally understood it's due to Chinese New Year Season. Check-in went smooth and when we entered the room, there was leakage found. It's from the air-cond vent and my wife quickly called the Reception to notify them. The receptionist just answered... More 

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Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

To use the name "Swiss" is an insult. It has nothing to do with swiss or its country. The hotelkomplex is poorly arrangend i guess made for masstourismus. Compared to the prizes the service is poor as well as the food served is beyond quality as can be expected. In my point of view its made for rich chinese which... More 

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SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Thank you for your comments which I truly appreciate. We noted your comments on areas that needed improvements. I will share this with my team and we will look into it. Thank you and I hope you will visit us again. Warm regards JIMMY YEO More 

Asia
Top Contributor
116 reviews 116 reviews
9 hotel reviews
72 helpful votes 72 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The short version: Good: Rooms are large and clean, grounds are lovely; Bad: Service is poor, food is terrible and expensive, location is remote and ocean is dirty. Long version: This place had a few good points, but so many bad points that I want to warn you before you invest your time in the place. I would give it... More 

Was this review helpful? Yes 1
SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Firstly, thank you for choosing to stay with us. I have taken note of your observations and comments which I truly appreciate with regards to your recent stay with us. With regards to the Shuttle Service to Lumut and AEON Shopping Centre, if there are need to increase the schedule we will do so in the future. With regards to... More 

Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Good location hotel..but..alas..the condition of rooms were in bad shape, not well maintained. I would suggest a refurbishment. At current condition, the rate should have been discounted..at least 30% of the published rate. Lack of outdoor activities. Does not reflex the atmosphere as beach front resort. poor management i presummed. Flies is everywhere....observed fogging done at wrong timing...mind you jimmy...flies/mosquitoes... More 

Was this review helpful? Yes 1
SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Thank you for your observations and your valuable comments which I truly appreciate. With regards to our rooms, we do have Monthly Maintenance Program that is on going and just last year we have introduced a newly renovated Club Rooms. Room refurbishment program will continue in phases for the Resort. On fogging, yes we do fog the areas around our... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed there 3 days and 2 nights at one of the apartment. Even the place is near with the sea but I can't quite feel that I'm staying near the sea. Next time should take the one that near the sea because of the view of course. The staff is friendly, each time when we asked any favors they... More 

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Petaling Jaya, Malaysia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 25, 2015

The hotel has a beautiful view over the sea and Pangkor island, however the mosquitoes and flies own all the resort surroudings, spoiling so a spot that otherwise will be astonishing. The food at the main restaurant, even though well presented, is not worth it its price. Rooms renovation works were performed during the day, causing noise and dust.

Was this review helpful? Yes 2
SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Thank you very much for staying with us recently. I have taken note of your comments ans I will look into it. On the matter of flies and mosquitoes, they seem to be more active on certain period and we are taking multiple measure daily to minimize the population around the resort. I look forward to welcoming you back again... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 22, 2015

I swapped a week at my 'home' timeshare for a week here. I needed to get away by myself due to a stressful working and family life The staff were invariably polite and helpful and liked to chat. The location is utterly beautiful and I was entranced by it. If I return, I shall bring a few family members because... More 

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SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Dear Margaret, Thank you for choosing to stay with us during your recent holiday. I read your comments and thank you for taking time to share with us your observations and experiences which is very informative and it is only through such comments that we will be able to improve our services and facilities to serve our guests better. Glad... More 

Kuala Lumpur, Malaysia
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 17, 2015

The resort is quite isolated. It is neither the most beautiful resort nor the most happening place to be. If you plan to spend some quite time alone and do some reading, the place is fine. If you have a car, you can drive around to for nice seafood in the vicinity. That's all about it.

Was this review helpful? Yes 2
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Additional Information about Swiss-Garden Beach Resort Damai Laut

Address: Jalan Damai Laut,Off Jalan Teluk Senangin, Lumut 32200, Malaysia
Location: Malaysia > Perak > Manjung District > Lumut
Price Range (Based on Average Rates): $
Hotel Class:4 star — Swiss-Garden Beach Resort Damai Laut 4*
Number of rooms: 300
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Also Known As:
Swiss-Garden Golf Resort And Spa Damai Laut
Swiss-Garden Golf Resort & Spa Damai Laut Hotel Lumut
Swiss Garden Hotel Lumut
Swiss Garden Damai Laut
Swiss Garden Resort Lumut
Swiss-Garden Beach Resort Damai Laut Lumut, Perak

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