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Swiss-Garden Beach Resort Damai Laut

4.0 of 5 Jalan Damai Laut,Off Jalan Teluk Senangin, Lumut 32200, Malaysia
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Swiss-Garden Beach Resort Damai Laut
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Swiss-Garden Beach Resort Damai Laut
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356 reviews from our community

Traveler rating
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    91
    128
    63
    59
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Petaling Jaya, Malaysia
Contributor
19 reviews 19 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel has a beautiful view over the sea and Pangkor island, however the mosquitoes and flies own all the resort surroudings, spoiling so a spot that otherwise will be astonishing. The food at the main restaurant, even though well presented, is not worth it its price. Rooms renovation works were performed during the day, causing noise and dust.

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I swapped a week at my 'home' timeshare for a week here. I needed to get away by myself due to a stressful working and family life The staff were invariably polite and helpful and liked to chat. The location is utterly beautiful and I was entranced by it. If I return, I shall bring a few family members because... More 

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SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Dear Margaret, Thank you for choosing to stay with us during your recent holiday. I read your comments and thank you for taking time to share with us your observations and experiences which is very informative and it is only through such comments that we will be able to improve our services and facilities to serve our guests better. Glad... More 

Kuala Lumpur, Malaysia
Contributor
19 reviews 19 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

The resort is quite isolated. It is neither the most beautiful resort nor the most happening place to be. If you plan to spend some quite time alone and do some reading, the place is fine. If you have a car, you can drive around to for nice seafood in the vicinity. That's all about it.

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel facilities and rooms were very dated and in need of renovation, although they did maintain the place and cleanliness well. The worst thing was the entire place is fly infested, including the swimming pool area and even in the restaurants (you can imagine the flies resting on the food at the buffet breakfast). The facilities were also lacking.... More 

Was this review helpful? Yes 1
SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Thank you for staying with us and appreciate your comments and obsesrvations during your stay with us. We note that you enjoyed your meals at our Thai Taste Restaurant and liked the room that you have stayed. With regards to the fly issue, we are taking extra measures to contain the fly and musquitoes with daily fogging at the resort... More 

Kuala Lumpur, Malaysia
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I went there a few times 10 years ago. Today, the place is not well-maintained e.g. bedroom toilet door rotting. The views are beautiful. There were flies and mosquitoes. Though the flies are tolerable, because it is the rainy season. I think the flies are from the fruit farm. There is a broken sewer near the archery and it stinks.... More 

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SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Thank you for your comments which I truly appreciate. Yes, the Resort is perched on a hill slope which overlooks the sea across Pangkor Island and the surrounding views are nice. Glad you like it. However, with regards to the toilet door, thank you for highlighting. This room is due for our monthly Preventive Maintenance Program whereby we will attend... More 

Kuala Lumpur, Malaysia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Too many houseflies. That's the first impression when we landed our feet at the lobby to check-in and it was really disappointed to find out that the flies were everywhere; at the lobby, in our room, corridors, pool side and even at the coffee house! It was really annoying when the flies keep bugging on your hair and food. Before... More 

Was this review helpful? Yes 2
SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Thank you for taking time to share with us your observations and experiences during your stay with us. It is through such comments that we are able to improve ourselves to serve our guests better. We are aware of the flies which are found at our Resort and around this part of the town. At times they are more especially... More 

Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed December 22, 2014

we stayed in Villa. I reached there 2.30 and only manage to get key around 3.40pm becoz the the villa not yet ready. So many flies everywhere and management should take an action to solve this. But the villa is very nice, environment is good. Good place for relaxing. You must have your own transport to go to Lumut town... More 

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SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Thank you for staying at the Swiss-Garden Villas Damai Laut and appreciate your feedback. Glad you enjoyed your stay and we hope to see you again soon. Warm regards, JIMMY YEO More 

Kuala Lumpur, Malaysia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 18, 2014

What i had experienced in 2013 was a level of service that is quite disappointing for a holiday goer. I had expressed my views to the manager during my stay and was promised that I'd be given a survey to formalize things for further action but I guess after 1 year, it strongly suggests that a pleasant experience for guest... More 

Was this review helpful? Yes 1
SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Thank you for choosing to stay with us again and I have taken note of your observations and comments. As the new General Manager for the Resort it is my interest to ensure that we continue to strive for good service and facilities for all our guests. We are constantly making changes to delight our guests from service perspective to... More 

Singapore, Singapore
Top Contributor
68 reviews 68 reviews
36 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed December 17, 2014

Queued for check in. Free wifi only in lobby. Room at a distance walk with available porter for help. A Quiet place I would say. Only tried the breakfast which was ok for the countries standard. Room was clean and my hubby make comments about their sea view. Went for a dip in the pool, the pool was dirty by... More 

Was this review helpful? Yes 1
SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Thank you for choosing to stay with us and appreciate your feedback. Noted about the pool and I will get my pool attendant to pay more attention when they do their daily vacuuming of the pool especially after a heavy downpour or storm. Look forward to having you with us again soon. Warm regards JIMMY YEO More 

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 15, 2014

Nothing to shout about this hotel, average hotel. Stayed here few time, and this is my 1st review for this hotel, room : clean and nice bed : firm Pillow : too soft wifi :only at lobby (but very difficult to connect), inside the room you have to pay, and the lobby is too far from the room, with the... More 

Was this review helpful? Yes 2
SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Thank you for staying with us and appreciate your comments. With regards to WIFI, we are looking into upgrading our system very soon to keep up with the fast moving world especially guests who need to keep up with the business world while enjoying their holiday with us. We look forward to your next visit soon. Warm regards JIMMY YEO More 

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Additional Information about Swiss-Garden Beach Resort Damai Laut

Address: Jalan Damai Laut,Off Jalan Teluk Senangin, Lumut 32200, Malaysia
Location: Malaysia > Perak > Manjung District > Lumut
Price Range (Based on Average Rates): $
Hotel Class:4 star — Swiss-Garden Beach Resort Damai Laut 4*
Number of rooms: 300
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Also Known As:
Swiss-Garden Golf Resort & Spa Damai Laut Hotel Lumut
Swiss-Garden Golf Resort And Spa Damai Laut
Swiss Garden Hotel Lumut
Swiss Garden Damai Laut
Swiss Garden Resort Lumut
Swiss-Garden Beach Resort Damai Laut Lumut, Perak

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