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Swiss-Garden Beach Resort Damai Laut

Jalan Damai Laut,Off Jalan Teluk Senangin, Lumut 32200, Malaysia
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Swiss-Garden Beach Resort Damai Laut
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Swiss-Garden Beach Resort Damai Laut
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380 reviews from our community

Traveler rating
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    94
    133
    71
    63
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143
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Montreal, Canada
Top Contributor
124 reviews 124 reviews
121 hotel reviews
364 helpful votes 364 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed here already several times and was frustrated, but they took a few nice steps on the good direction Here are the good, and the issues they still have to deal with. • The refurbished club 5th floor rooms on are mostly ok • Bed is fine. • However, the quilt is of bad quality. • Bathroom was refurbished,... More 

Was this review helpful? Yes 2
Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 4 days ago NEW

The hotel is so professional and friendly.easy check in,check out.The room was i expected very clean.The cleanliness in the room and bathroom is very good. The food need to improved and should have plenty of choices. The hotel staff is so polite and helpful especially in front office nas,idura and zawir.Housekeeping service is very good not take long time to... More 

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Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 4 days ago NEW

Its a nice resort..The hotel and the room was clean. The staff are friendly from front office and housekeeping and thank you to Mr Syed Ali Room Division Manager that arranged my room well. I'm looking forward to my next visit.

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Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 4 days ago NEW

We have recently come back from a holiday at the Swissgarden damai laut. The staff were friendly especially front office linda and housekeeping staff , the hotel and the room was clean and the food need to improved.we did have a good time though and met some nice people to chat.The place is nice and make overall our holiday enjoy.

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Zurich, Switzerland
Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

The resort is really old and very badly kept. The room is not very clean, specially the toilet. The breakfast is not very high quality food, most of the cooked food is dry and seems to be cooked since ages. One of the main issues I found is that I was on this hotel for business and I had real... More 

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Bangkok, Thailand
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Such a pleasant 2 nights stay in bungalow type property. The cleanliness of the unit are fair. I had to called houkeeper to clean the room again after check in. This is the wonderful stay if you're about to do the family gathering. 5 rooms are good enough to accommodate at least 10 adults (5 couples). No comment for the... More 

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SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Thank you very much for your observations and comments which I truly appreciate. I am glad that you enjoyed staying at our private villas which is not managed by the Resort but nevertheless is under our group. Thank you for choosing to stay with us. Your comments will be shared with the Manager in charge of the villas especially with... More 

Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed 2 weeks ago

Our project decided to choose this hotel to conduct our workshop on 8 - 11 March 2015. Although the hotel did look a bit run down but the staff attentiveness and hospitality make up for it. We even requested to have our last day dinner out on the open facing sunset. It was beautiful. Our request was carried out with... More 

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SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Thank you to you and your Project Team for choosing to stay with us. We are glad that you and your team had an enjoyable stay with us. I will certainly convey your compliments to our staff who were involved in the success of your team's stay. I look forward to host your team again somtime in the not too... More 

Kuala Lumpur, Wilayah Persekutuan, Malaysia
2 reviews
1 of 5 stars Reviewed 3 weeks ago

As I entered the lobby, the tables were filled with used cups,even after 30 minutes, there was nobody clearing the table. That was my first disappointment. Secondly, the hotel room was filled with flies. Disgusting! Thirdly, I rate the cleanliness of the hotel room 1 STAR, as there was rubbish everywhere on the floor and wall do the room was... More 

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SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

I wish to thank you for your constructive comments and it is through such observations and comments that we will improve our services and facilities to serve our guests better. I have taken note of your comments on the room cleanliness and will look into the staff training to improve the necessary service skills required. As for the WIFI, apologize... More 

Kuala Lumpur, Malaysia
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed at the Swiss-Garden Resorts Damai Laut for year end. The hotel was fully booked at the end of the year with many companies organized their end of the year parties. The location of the hotel, although quite rural and difficult to access, is very beautiful overlooking Pangkor Island. The restaurant used for breakfast has the greatest view and the... More 

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SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Thank you for choosing to stay with us and I thank you for comments. Our resort will be very busy during long public holidays or on certain weekends which one would experience more crowd than usual. As the resort also caters for families, we do get many families with children and sometimes one may feel like it is a little... More 

penang,Malaysia
Top Contributor
87 reviews 87 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel looked tired. The furniture and linen were very old. In fact I have never stayed at a hotel of this bad quality. After forking out 400+ a night's stay (with an additional bed) I feel cheated. There were flies in the room all through out the day. I definitely am not going there again. I was really looking... More 

Was this review helpful? Yes 2
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