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Swiss-Garden Beach Resort Damai Laut

Jalan Damai Laut,Off Jalan Teluk Senangin, Lumut 32200, Malaysia
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Swiss-Garden Beach Resort Damai Laut
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Swiss-Garden Beach Resort Damai Laut
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376 reviews from our community

Traveler rating
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    132
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Zurich, Switzerland
Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

The resort is really old and very badly kept. The room is not very clean, specially the toilet. The breakfast is not very high quality food, most of the cooked food is dry and seems to be cooked since ages. One of the main issues I found is that I was on this hotel for business and I had real... More 

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Bangkok, Thailand
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Such a pleasant 2 nights stay in bungalow type property. The cleanliness of the unit are fair. I had to called houkeeper to clean the room again after check in. This is the wonderful stay if you're about to do the family gathering. 5 rooms are good enough to accommodate at least 10 adults (5 couples). No comment for the... More 

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Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed 1 week ago

Our project decided to choose this hotel to conduct our workshop on 8 - 11 March 2015. Although the hotel did look a bit run down but the staff attentiveness and hospitality make up for it. We even requested to have our last day dinner out on the open facing sunset. It was beautiful. Our request was carried out with... More 

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SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Thank you to you and your Project Team for choosing to stay with us. We are glad that you and your team had an enjoyable stay with us. I will certainly convey your compliments to our staff who were involved in the success of your team's stay. I look forward to host your team again somtime in the not too... More 

Kuala Lumpur, Wilayah Persekutuan, Malaysia
2 reviews
1 of 5 stars Reviewed 2 weeks ago

As I entered the lobby, the tables were filled with used cups,even after 30 minutes, there was nobody clearing the table. That was my first disappointment. Secondly, the hotel room was filled with flies. Disgusting! Thirdly, I rate the cleanliness of the hotel room 1 STAR, as there was rubbish everywhere on the floor and wall do the room was... More 

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Kuala Lumpur, Malaysia
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed at the Swiss-Garden Resorts Damai Laut for year end. The hotel was fully booked at the end of the year with many companies organized their end of the year parties. The location of the hotel, although quite rural and difficult to access, is very beautiful overlooking Pangkor Island. The restaurant used for breakfast has the greatest view and the... More 

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penang,Malaysia
Top Contributor
87 reviews 87 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel looked tired. The furniture and linen were very old. In fact I have never stayed at a hotel of this bad quality. After forking out 400+ a night's stay (with an additional bed) I feel cheated. There were flies in the room all through out the day. I definitely am not going there again. I was really looking... More 

Was this review helpful? Yes 2
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 12, 2015 via mobile

My hubby's RMC old boys (n spouses =~70 pacs) held their Golden anniversary reunion here early March 3-4 days. Place was still nice n quiet as only one other group n the odd couple. Solid beautiful buildings but now the furniture n fixtures very tired n need replacement not just a coat of paint. Not so friendly for us now... More 

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SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Thank you for staying with us and we are glad to be the host for your husband's RMC Old Boys Golden Anniversary Reunion. I understand they all had an enjoyable stay with some good golfing. We look forward to welcoming you and your husband in the not too distant future. Warm regards JIMMY YEO More 

Kuala Lumpur, Malaysia
Top Contributor
78 reviews 78 reviews
12 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed March 6, 2015

The setting of the resort is good but the upkeep is only average to a 3.5 star standard. The design, layout & closeness to the sea & rocks gives it a pretty good locality but the upkeep of the facilities is not 5 star although it has the potential to be one. The resort doesn't have a very high standard... More 

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SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

I truly appreciate your feedback and areas that you have mentioned which need to improve, me and my team will look into it and will take the necessary action to bring the level of the Resort better than average. Yes, the location of the Resort perched on an elevated hill with the beach below provide some interesting characteristic of the... More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed March 5, 2015

I stayed at this resort for 3 days 2 nights in last year December.The staff at front office are very polite from i did reservation until i check out from the hotel went smooth.Many activities can do here from outdoor to indoor. Overall my vacation are enjoyable.

Was this review helpful? Yes
SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Thank you for taking time to share your experiences with TripAdvisor readers. We are glad that you enjoyed your stay with us and that you enjoyed the Recreational and Watersports activities available at the Resort. Hope to see you again sometime soon. Warm regards JIMMY YEO More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 25, 2015

I stayed at this resort over four nights(four nights too many) in February. The room was cramped, dirty, and comprised of outdated furniture which had more than its fair share of wear and tear. The sheets were filled with stains and torn. The balcony was too small to sit out on and enjoy the admittedly lovely view. At the time... More 

Was this review helpful? Yes 2
SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

I have taken note of your comments and I will look into it and make the necessary improvements to serve our guests better. I am glad that you enjoyed your meal at our Thai Taste restaurant. I am sad that you are not planning to return to our Resort, we hope someday you would. Meanwhile, I will continue to strive... More 

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