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Impiana Hotel Ipoh

4.0 of 5 18, Jalan Raja Dr. Nazrin Shah, Ipoh 30250, Malaysia
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Impiana Hotel Ipoh
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Impiana Hotel Ipoh
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260 reviews from our community

Traveler rating
    75
    59
    73
    27
    26
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72
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Shah Alam, Malaysia
2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Bad things: - Huge improvement needed for online booking. Reserved directly via hotel website but the staff took quite some time to verify the reservation details. (apparently she's the only person available at reception. should have more people at the front desk during check-in @2pm) - Delayed check-in at 4pm due to room not available (booked for king size room... More 

Was this review helpful? Yes 2
E-Fay C, Public Relations Manager at Impiana Hotel Ipoh, responded to this review

Dear ZMustafa, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Johor Bahru, Malaysia
Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here 1 nights in a Premier room. The rate is considering cheap for 4 star kinda hotel. The location is quite strategic and accessible to Ipoh town. It was very good and relaxing and the Bistro was the highlight of the hotel. The rooms are big and functional and line staff very good. The pool is under renovation... More 

Was this review helpful? Yes 1
E-Fay C, Public Relations Manager at Impiana Hotel Ipoh, responded to this review

Dear Faisalhamdi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Chiam E-Fay Marcom Manager More 

Shah Alam, Malaysia
1 review
5 of 5 stars Reviewed 5 weeks ago

We had a pleasant stay at Impiana for 2 nights during our family trip recently. Staff were friendly and helpful. We booked 3 rooms from hotel website and Front Office staff provide us with a connecting room next to each other. We are very pleased with their service. Room were clean and cosy. The hotel with great location just 5-10... More 

Was this review helpful? Yes
E-Fay C, Public Relations Manager at Impiana Hotel Ipoh, responded to this review

Dear Aru94, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

1 review
4 of 5 stars Reviewed December 24, 2014

Me and my family were there on a family function. It was a good experience, the hotel staffs were friendly and accommodating. The location is very strategic and convenient,good facilities too. I had a good and comfortable stay. However the food was not up to my expectation but I'm sure they will improve as I was told by their Manager.

Was this review helpful? Yes
E-Fay C, Public Relations Manager at Impiana Hotel Ipoh, responded to this review

Dear eswaran d, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Chiam E-Fay Marcom Manager More 

Seremban, Malaysia
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 21, 2014

Did not check much on the review of this hotel, but since my friend is having his wedding dinner there, I just picked up this hotel for a stay. I booked thru bookings.com and the price was different from the price at the bookings.com and the amount I have paid. Well, half of it it's my fault since I did... More 

Was this review helpful? Yes
E-Fay C, Public Relations Manager at Impiana Hotel Ipoh, responded to this review

Dear CH_1987 Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Chiam E-Fay Marcom Manager More 

Kuala Lumpur, Malaysia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 13, 2014

After reading some negative reviews, I checked in without expectation simply because it being a known local brand. I must say the level of service provided was good. For the price i have paid, the comfort and the basic amenities provided suits my requirements. Will come back again...soon

Was this review helpful? Yes
E-Fay C, Public Relations Manager at Impiana Hotel Ipoh, responded to this review

Dear 14tra, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Malaysia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2014 via mobile

Back again for a night stay. They have put up their Christmas decoration which was simple but tastefully done. Stayed on the 8th floor, where room was functional with good wi fi speed. Bbq night was busy with over 200 guests, selections was ok for the price that i pay. Once again, it was good and Impiana never failed me... More 

Was this review helpful? Yes 1
E-Fay C, Public Relations Manager at Impiana Hotel Ipoh, responded to this review

Dear hannadeen812, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Kuala Lumpur, Malaysia
Contributor
19 reviews 19 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 8, 2014

Stayed in this hotel for a night as part of short visit to Ipoh. My experience can be summarized as below: Upside: - Nearby Ipoh Old Town - Complimentary Wifi available in room. Downside: - Weird basement parking (the hotel has no parking as the guests has to park in the basement car park of the next building or outside... More 

Was this review helpful? Yes
E-Fay C, Public Relations Manager at Impiana Hotel Ipoh, responded to this review

Dear Lutlut7, Thank you for taking the time to share your feedback. Just to share some insights with our fellow TA supporters, the hotel is in the planning of rooms and facilities refurbishment which set to complete by this year. Of course not to mention a brand new and improved swimming pool. I can assure you that we will do... More 

Kuala Lumpur, Malaysia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 2, 2014

Thank you to Impiana Ipoh for still remembering me as a return guest, appreciate this. not many places where you'll get a familiar welcome. Stayed at Suite room facing the Race Course, beautiful, newly refurbished and clean. Breakfast was good with a variety to choose from, assortment of cheese was one of it (my son enjoyed it). Lobby was usual... More 

Was this review helpful? Yes 2
E-Fay C, Public Relations Manager at Impiana Hotel Ipoh, responded to this review

Dear Dihindra, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Chiam E-Fay Marcom Manager More 

Kuala Lumpur, Malaysia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 12, 2014

It has been quite some time since my last visit to this hotel. Friendliness of the concierge is always so welcoming. Rooms a bit dated but still comfortable. Noticed there's some improvements to the wifi speed connection at this hotel, as during my previous stays, the line was intermittent. Only one feedback on the breakfast buffet, which requires some changes... More 

Was this review helpful? Yes 1
E-Fay C, Public Relations Manager at Impiana Hotel Ipoh, responded to this review

Dear Ashley L Thank you for the great review and your continuous support to our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Chiam E-Fay Marcom Manager More 

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Additional Information about Impiana Hotel Ipoh

Address: 18, Jalan Raja Dr. Nazrin Shah, Ipoh 30250, Malaysia
Phone Number:
Location: Malaysia > Perak > Kinta District > Ipoh
Price Range (Based on Average Rates): $
Hotel Class:4 star — Impiana Hotel Ipoh 4*
Number of rooms: 200
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Also Known As:
Impiana Casuarina Ipoh
Hotel Style:
#4 Luxury Hotel in Ipoh

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