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All 44 Ipoh hotels

Impiana Hotel Ipoh

3.5 of 5 Hotel   |   18, Jalan Raja Dr. Nazrin Shah, Ipoh 30250, Malaysia
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Impiana Hotel Ipoh
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54%
Ranked #12 of 44 hotels in Ipoh
A recent review
3 of 5 stars reviewed 1 week ago
athc2013 Singapore, Singapore
  • Reviews (214)
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  • Room tips (44)
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214 people have reviewed this hotel

Traveler rating
    62
    49
    59
    22
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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English first
Seremban, Negeri Sembilan, Malaysia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed here on a one night business trip to Ipoh. Arrived around midnight, the hotel staff were friendly and without much hassle got into our room. What bothered me is the room wasn't properly clean. There were blood spots on the carpet, a roll up socks in the cupboard, and a few more things that might have been left... More

Was this review helpful? Yes
Singapore, Singapore
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

A hotel with all the basic necessities to make our stay comfortable and safe. Though the hotel's pool was boarded up, during our stay, and the parking space was really limited, yet, the spacious and comfortable room made up for what's not there. We were pleasantly surprised that the buffet breakfast, though not as elaborated as we would like it... More

Was this review helpful? Yes
E-Fay C, Public Relations Manager at Impiana Hotel Ipoh, responded to this review

Dear athc2013, Thank you for taking the time to share your recent experience and for your sincere feedback. We are glad that you had a fantastic stay and is so appreciative of our spacious and comfortable rooms. We hope to have the pleasure of welcoming you back to our hotel next time you visit Ipoh. Best regards E-Fay, Chiam More

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
163 helpful votes 163 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First the good points: 1. Location-wise, the hotel is located very near Ipoh Parade Shopping Centre and local food stalls are within walking distance. 2. The excellent service by the staff is also to be applauded; there were ready smiles all around, from the doormen to the receptionists to the waiters at the restaurant, always giving guests a feeling of... More

Was this review helpful? Yes
E-Fay C, Public Relations Manager at Impiana Hotel Ipoh, responded to this review

Dear brnrdlw, Thank you for your detailed feedback on your recent stay. We are delighted to hear that you found our staff warm and accommodating. We appreciate your input regarding the facilities that we provide in the room as it is from feedback like this that helps us make future decisions on the amenities we offer our guests. Additionally, we... More

Malaysia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We checked in at a very wrong timing but were very lucky coz one of the hotel guest release a room. It was public holiday plus school holiday, almost all the hotels in ipoh are fully booked. So when we got to this hotel after some time of 'hotel hunting', it just so happened the guest release this room and... More

Was this review helpful? Yes 1
E-Fay C, Public Relations Manager at Impiana Hotel Ipoh, responded to this review

Dear iphreeta, Thank you for taking the time to share your recent experience and for your sincere feedback. We are glad that you had a fantastic stay and is so appreciative of our comfortable and clean rooms. Please be assured that your comments have been appropriately addressed as it certainly does not reflect the high standards we so proudly strive... More

Kuala Lumpur, Malaysia
Top Contributor
63 reviews 63 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Ok, this hotel is a little aged, and it shows in some places, but the rooms are spacious, the linen and carpets clean, the A/C works, the beds are comfortable, the TV and hot water work fine, and they serve a good breakfast. So that's for comparison against most other Ipoh hotels, by which criteria the Impiana is competitive. Where... More

Was this review helpful? Yes 2
E-Fay C, Public Relations Manager at Impiana Hotel Ipoh, responded to this review

Dear dbrown101272, Thank you for sharing your positive review of your stay at the Impiana Hotel Ipoh. We are pleased to hear that you enjoyed your time at our hotel due to our very service oriented team and complimentary valet services. Thank you once again for staying with us. If there is any way we can be of service to... More

Penang
Contributor
12 reviews 12 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 1, 2014

Despite some of the bad reviews on this site, and expecting it to be just a "so-so" hotel, we were taken by surprise that this is a hotel that tried its best to make its guests feel comfortable despite some of its shortcomings. My experience over this few days have been very warm and welcoming. The staff are very attentive... More

Was this review helpful? Yes 1
E-Fay C, Public Relations Manager at Impiana Hotel Ipoh, responded to this review

Dear xuxa20, Thank you for this amazing review and for being such a loyal guest. We are happy to hear that we continue to exceed your expectations and we look forward to your next visit. Warm regards E-Fay, Chiam More

Kuala Lumpur, Malaysia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 1, 2014

Great service and friendly staff. Check-in was fast and easy, room was nice and cosy and the breakfast with a great choice of selection from local to western. All i can said was value for money. This is my second visit and will return for my next trip soon.

Was this review helpful? Yes 1
E-Fay C, Public Relations Manager at Impiana Hotel Ipoh, responded to this review

Dear bbhippo72, Hello from Impiana Hotel Ipoh! Thank you for your wonderful remarks. We are honored to have you as a loyal guest of the Impiana Hotel. We hope to welcome you back very soon for another great experience. Regards, E-Fay, Chiam More

Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 1, 2014

Checked in again to this hotel for my business trip. Still one of the best hotel in Ipoh. Warm welcome from the bellman and receptionist. Got to know that the pool is currently under construction, not that i use the facilities anyway. Noticed some improvements with their breakfast spread. The breads could be better. A good brewed coffee to kick... More

Was this review helpful? Yes 1
E-Fay C, Public Relations Manager at Impiana Hotel Ipoh, responded to this review

Dear AshleyL, Thank you so much for choosing our hotel and for all your kind words. Please be assured that your comments have been appropriately addressed. We are glad to hear that you had a great experience overall and look forward to welcome you back. Best regards E-Fay, Chiam More

Kuala Lumpur, Malaysia
1 review
1 of 5 stars Reviewed May 31, 2014

It was a very relaxed and beautiful day and me and my bf decided to go for a short stay at Ipoh. Then we choose this hotel because comment weren't too bad and it's located near the city and it's 4 star hotel. When we were reach we found out that the hotel parking is very weird bcoz it located... More

Was this review helpful? Yes
E-Fay C, Public Relations Manager at Impiana Hotel Ipoh, responded to this review

Dear JaniceKwan, We have reviewed your comments and was very troubled that you experienced such inconvenience at our hotel. Technical difficulties are never pleasant and we are sincerely sorry that they were the prime cause of you choosing to stay elsewhere. We hope that you can feel confident that we heard your concerns and have corrected the issues that caused... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 24, 2014 via mobile

I'm totally stunned when I found out that this so call 4 star hotel do not own a proper parking bay! They actually rent a space from the building beside which then u will need to walk about 5 min to reach the hotel. And trust me u won't want to park ur car inside that parking bay. The parking... More

Was this review helpful? Yes 2
E-Fay C, Public Relations Manager at Impiana Hotel Ipoh, responded to this review

Dear Kok Yong C, Let me thank you for staying at The Impiana Hotel Ipoh during your recent visit to Ipoh. We certainly apologize for the complications you experienced during your stay. We are saddened to learn now that you did not enjoy your stay. We only wish you had shared with our Front Office Manager, about these issues at... More

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Additional Information about Impiana Hotel Ipoh

Address: 18, Jalan Raja Dr. Nazrin Shah, Ipoh 30250, Malaysia
Phone Number:
Location: Malaysia > Perak > Kinta District > Ipoh
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Impiana Hotel Ipoh 3.5*
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Also Known As:
Impiana Casuarina Ipoh

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Class
Official Description (provided by the hotel)
A wonderful private retreat whenever you're in Ipoh. Centrally located in the heart of ipoh is The Impiana Hotel Ipoh. With breathtaking views of rugged limeston hills from most of its rooms, it is ideally located for business and pleasure travelers. Here, you will find excellent facilities and Ipoh's hospitality at its warmest. ... more   less 
Number of rooms
200

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