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All 45 Ipoh hotels

Hotel Excelsior Ipoh

3.0 of 5 Hotel   |   43 Jalan Sultan Abdul Jalil, Ipoh 30300 , Malaysia
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Hotel Excelsior Ipoh
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32%
Ranked #38 of 45 Hotels in Ipoh
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66 reviews from our community

Traveler rating
    2
    9
    26
    16
    13
See reviews for
25
14
3
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Kuala Lumpur, Malaysia
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

Something new for this hotel. Location is Good as in town area. No signage for hotel rooms. Room materials may not up to standard need more improvement. Staff are friendly but need more training. Be back in December.

Was this review helpful? Yes
hotelexcelsioripoh, Front Office Executive at Hotel Excelsior Ipoh, responded to this review

Dear thecupid, Thank you for choosing Hotel Excelsior Ipoh and taking your time to convey your valuable feedback with us. We would like to apologise for the little shortfall with the signage that might had cause your inconvenient . We had seriously look into this matter and resolve immediately for all our valued guests. We truly appreciate your recognition towards... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Yesterday. . 17/10/2014. . I have check in this hotel. I found out, this hotel is under new management. And they have refurbished the hotel to the new modern hotel. The hotel interior looks good, but I found out they have budget material( high class with low budget). Since the hotel was reopen 2 days back, the room looks nice... More

Was this review helpful? Yes 1
hotelexcelsioripoh, Front Office Executive at Hotel Excelsior Ipoh, responded to this review

Dear Aidil D, Thank you for sharing with us your valuable feedback on your recent stay with us.. We have taken note of your feedback and we will seriously look into the matter and take corrective steps to make things in order, better perspective and stay experience for all our valued guests. We have raised your problems with regards to... More

Singapore, Singapore
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 6, 2014

Every month I go to Ipoh , I choose to stay in this hotel is because of the location . Some more is easy to get a nice local food .Most of the staff of this hotel is helpful n nice ( Malay n India) But one thing I want to complain is the Chinese staff ( supervision ) attitude... More

Was this review helpful? Yes 3
Kuala Lumpur, Malaysia
Contributor
13 reviews 13 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 20, 2013

I made myself from Perai to Ipoh for another destination for my business trip. Excelsior is one of the two hotels that are available with corporate rate with the Company (yeah! I am a cheap skate!). The last time I came to Ipoh and stayed here was several months ago. Colleagues and I were given a modernish refurb room which... More

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Sydney
Contributor
17 reviews 17 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 23, 2013

I get the impression this hotel would have been one of the best back in it's time however everything now looks about 30 years old. Carpets were worn, paint peeling, stains here and there, etc. Staff and breakfast were reasonable, but overall I think there would be better options elsewhere.

Was this review helpful? Yes 1
Shah Alam, Malaysia
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed May 15, 2013

i stayed there for 3D2N(old wing) during new year eve, and i found the hotel is too old looking from the outlook, lobby, cafe, room, toilet to a baby cot. there are dirty stains everywhere! i requested a baby cot for my 1-year-old baby and to my surprise the baby cot is very dirty(appeared to me that long time didn't... More

Was this review helpful? Yes 1
Preston
Contributor
16 reviews 16 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 28, 2013

After being unable book into another pref Hotel, we picked this hotel for location of foodstalls nearby. I was originally booked into a superior room which didn't feel like it with grey threadbare sheets, missing remote and an old fashioned method dial AC which looked rather dubious operational. Decided to upgrade to an Executive suite 80rm, which I would recommend!... More

Was this review helpful? Yes 2
Singapore, null, Singapore
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 17, 2013

I go back to Ipoh every year in April for Cheng Meng and every year i booked 3 rooms in this hotel. To my surprise that the receptionist one Indian and a Chinese lady was very rude. And further more the bathroom are full of stains and our air cond was not cold. I just put up only for a... More

Was this review helpful? Yes 4
Singapore
Contributor
16 reviews 16 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 31, 2013

Second time in this hotel, but would not have stayed here if not for my unadventurous family. Nothing special or to praise about this hotel. It is centralized, so are other hotels. The price is affordable, but there is a large variety of cheaper ones. The hotel is so old the elevator makes noise. Our last straw is the regrettably... More

Was this review helpful? Yes 1
Penang Island, Malaysia
Contributor
20 reviews 20 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 21, 2013

Feb 2013 I chose the hotel because i wanted the old hotel feel...the fully carpeted, spacious room space, spacious toilet with bath tub. I know its weird but new hotels with the same rate would only offer a more compact space for bed, build in tv and an arms width of toilet space...hence small room. Went there with my family... More

Was this review helpful? Yes 1
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Additional Information about Hotel Excelsior Ipoh

Address: 43 Jalan Sultan Abdul Jalil, Ipoh 30300 , Malaysia
Location: Malaysia > Perak > Kinta District > Ipoh
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Excelsior Ipoh 3*
Number of rooms: 198
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