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Hotel Excelsior Ipoh

43 Jalan Sultan Abdul Jalil, Ipoh 30300 , Malaysia
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Hotel Excelsior Ipoh
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Ranked #23 of 52 Hotels in Ipoh
A recent review
4 of 5 stars reviewed 3 days ago
BeijingTrip2012 Kuala Lumpur, Malaysia
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Kuala Lumpur, Malaysia
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good location, good price, value for the money that you pay. Room is clean and adequate. Breakfast so so only. But that really doesn't matter as you could go out to eat famous dim-sum, local Ipoh food which are more attractive and worth trying rather than the boring hotel breakfast. Free parking.

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Doha, Qatar
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A short overnight stay after a last minute change to this hotel upon a recommendation. Though a 3 star, since it was renovated recently, we were overall impressed and happy with the hotel. First, it's location is good. A short walk you can reach all the good food and shopping for biscuits, salted chicken, etc. Away from busy streets or... More 

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Singapore
Level Contributor
68 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

From the exterior the hotel is unassuming and appears old, but the interiors have been renovated from the lobby to the rooms. All are nicely decorated. The hotel also has numerous nice eating establishments surrounding it so finding a nice meal to suit your budget should not be a problem.

Was this review helpful? Yes 1
Malaysia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 19, 2015

I had a workshop in this hotel recently in June..all I can say is the staff from reception right up to banquet and housekeeping were excellent. The sales and marketing team were superb in handling things..I booked 30 plus rooms and all were clean n newly refurbished. The food was actually quite good. For families..they have triple and quard sharing... More 

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hotelexcelsioripoh, Manager at Hotel Excelsior Ipoh, responded to this review

Dear Madam, Thank you very much for your great comments for your moment stay with us. We are pleased that you and your team are enjoyed stay with Hotel Excelsior Ipoh and impressed with our foods, service and hotel facilities. We are looking forward your future stay with us. Best Regards The Management More 

Kuala Lumpur, Malaysia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 8, 2015

My colleagues and I didn't stay here but we were there for a welcome dinner on Saturday evening. The staff from the coffee house was helpful and polite. However there is one person I would like to mention; Vishnu, the Front Office Manager. He was professional with a "never say no" attitude. He even drove us to a local shop... More 

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hotelexcelsioripoh, Manager at Hotel Excelsior Ipoh, responded to this review

Dear Sir/ Madam, Thank you very much for taking time to divvy up your experience prefect dining with us. With your kind compliment to motivating our staff spirit. We are looking to serve your better. Best Regards The Management More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 26, 2015

Hotel Excelsior lpoh overall ok .After renovation, good design in washroom and flushing system is good. Buffers breakfast less variety and only nasi lemak tasty, service is good. Last day bad experience with bell boy in hotel. He booked the taxis to airport for us but then waited 15 mins but no sign so he called another taxis for us... More 

Was this review helpful? Yes 1
hotelexcelsioripoh, Manager at Hotel Excelsior Ipoh, responded to this review

Dear Sir/ Madam, Thank you very much for taking time to divvy up your experience stay with us. In your comment, our management concerns about the booking cab procedure to insure that all guests are satisfied with our hotel service. We have implement of a new booking system to assist customer in booking cab/van transportation. We hope that you're able... More 

Kuala Lumpur, Malaysia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 12, 2015

Stayed here with family for 1 night during the labour day weekend. The hotel has been refurbished nicely and the rooms are a nice size. However the service is still lacking. There is no room service after 11pm so you will not be able to order food or drinks after this hour. We tried to order water that could be... More 

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hotelexcelsioripoh, Manager at Hotel Excelsior Ipoh, responded to this review

Dear Customers, First and foremost, thank you for your sharing experience stay at hotel Excelsior Ipoh. We will look into our F&B department service and definite will more concern of breakfast spread and variety.Your kind feedback is important to us to improve on our serve and food quality. We are duly hoping that you're able to give more a chance... More 

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 7, 2015

This is a newly refurbished hotel at the town centre. The hotel staff are friendly and breakfast is good. Reasonably priced. Lots of eateries near the hotel and the shopping centre is just a 5 minutes walk.

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hotelexcelsioripoh, Manager at Hotel Excelsior Ipoh, responded to this review

Dear Sir, Thank you for your valuable feedback, we are pleased to get feedback with our service and food improvement. We are looking forward to your stay with us. Best Regards The Management More 

Kuala Lumpur, Malaysia
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 30, 2015

Though this may not be a 5* Hotel, I would rate the room 5*! New, clean and very comfortable after their renovation. This property is ideal for those visitors who dont have their own transport but want to explore the town for their famous eateries and shop for their popular biscuits and cookies. Ipoh is famous for all these and... More 

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hotelexcelsioripoh, Manager at Hotel Excelsior Ipoh, responded to this review

Dear Sir, Thank you for your kind feedback, we are glad that your enjoyed stay with us. Hotel Excelsior located at Dim Sum street and famous food area. We are looking forward your future stay with us. Best Regards The Management. More 

Kuala Lumpur, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 13, 2015

Stayed for 1 night on 10th April, 2015. I must say that I'm impressed with the new makeover! The hotel is long overdue for refurbishment. Room is brightly lit and lots of space to put our things. Individually controlled lighting and aircond. Especially like the bathroom which comes with standing bath and bathtub. I hope more training will be provided... More 

Was this review helpful? Yes 1
hotelexcelsioripoh, Manager at Hotel Excelsior Ipoh, responded to this review

Dear Customers, Foremost of all, thank you for your sharing experience stay at hotel Excelsior Ipoh. We will look into reception service and reaction of the guest requirements to ensure that able to fulfill all guests needed. Moreover, our F&B department will more concern of breakfast spread and variety. Your kind feedback is important to us to improve on our... More 

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