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Hotel Excelsior Ipoh

43 Jalan Sultan Abdul Jalil, Ipoh 30300 , Malaysia
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1 room 1 guest
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Hotel Excelsior Ipoh
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100 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (26)
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Kuala Lumpur, Malaysia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall a decent hotel strategically located in Ipoh town - very convenient location to most food outlets (within walking distance). Since the rooms are newly refurbished, its clean and modern looking. Bed was comfy, however the shower is "doorless" ? Moreover, there's no spot to hang your towel - so be prepared for wet flooring. Do request for extra floor... More 

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Klang
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel has refurbished (doesn't look like the old photos that shared by previous travelers). Simple breakfast, parking space provided, great location for food (behind the hotel is Ipoh most famous dim sum restaurant- Foh San) and toiletries provided +points: 1) Modern room and toilet design, comfy bed and great lighting. 2) Those drinks in the fridge is complimentary. 3)... More 

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Kuala Lumpur, Malaysia
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Room cleanliness good, staying at the newly renovated floor. Breakfast is good. Location to eatery place. Parking space provided for guest but u need to go spiral from 1st floor to 4th floor and it is difficult for mpv. OVERALL, RECOMMEND HOTEL IN IPOH

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

GOOD Strategically located at the town centre. Within walking distance to a mall (Ipoh Parade) and a public hospital and a private eye clinic (Lee Eye Centre) Neat and clean room with modern decor/ design. Ample complimentary parking space. No carpeting (not dusty). BAD No fitness centre No pool The entrance is right by the road side, no space to... More 

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London, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

do not go there. rooms not done till late afternoon when guests are ready to rest before evening out. all toilets in restaurant disgusting - excuse? - was clean this morning!!! disabled toilet in restaurant - toilet paper so far away that anyone needing it cannot reach - obviously not disabled aware. only half roll of toilet paper in bathroom... More 

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hotelexcelsioripoh, Manager at Hotel Excelsior Ipoh, responded to this review

Dear Sir/ Madam, First and foremost, thank you very much for your constructive feedback on our hotel property. We discovered that you were not completely satisfied with our service, we appreciate you bringing it to our attention in order to further improve on this. Our management has personally spoken to the Housekeeping and Front office about each of the points... More 

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Kuala Lumpur, Malaysia
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 25, 2015

Good location, good price, value for the money that you pay. Room is clean and adequate. Breakfast so so only. But that really doesn't matter as you could go out to eat famous dim-sum, local Ipoh food which are more attractive and worth trying rather than the boring hotel breakfast. Free parking.

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hotelexcelsioripoh, Manager at Hotel Excelsior Ipoh, responded to this review

Dear Sir/ Madam, We do appreciate that you have taken the time to write a review about your recent experience at our hotel. Thank you very much indeed for the positive comments on our property and in particular your kind words about our hotel. We hope we will have an opportunity to welcome you back soon. Regards The management More 

Doha, Qatar
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 23, 2015

A short overnight stay after a last minute change to this hotel upon a recommendation. Though a 3 star, since it was renovated recently, we were overall impressed and happy with the hotel. First, it's location is good. A short walk you can reach all the good food and shopping for biscuits, salted chicken, etc. Away from busy streets or... More 

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hotelexcelsioripoh, Manager at Hotel Excelsior Ipoh, responded to this review

Dear Sir/ Madam, Thank you for choosing Hotel Excelsior Ipoh for your recent stay in Ipoh. We’d be grateful if you would review us on TripAdvisor. It’s the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Our guests often tell us how helpful it is to read past guests' reviews before booking their... More 

Singapore
Level Contributor
68 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed July 6, 2015

From the exterior the hotel is unassuming and appears old, but the interiors have been renovated from the lobby to the rooms. All are nicely decorated. The hotel also has numerous nice eating establishments surrounding it so finding a nice meal to suit your budget should not be a problem.

Was this review helpful? Yes 1
hotelexcelsioripoh, Manager at Hotel Excelsior Ipoh, responded to this review

Dear Sir/ Madam, We do appreciate that you have taken the time to write a review about your recent experience at our hotel. Thank you very much indeed for the positive comments on our property and in particular your kind words for our hotel location. We hope we will have an opportunity to welcome you back. Best regards, The management More 

Malaysia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 19, 2015

I had a workshop in this hotel recently in June..all I can say is the staff from reception right up to banquet and housekeeping were excellent. The sales and marketing team were superb in handling things..I booked 30 plus rooms and all were clean n newly refurbished. The food was actually quite good. For families..they have triple and quard sharing... More 

Was this review helpful? Yes 1
hotelexcelsioripoh, Manager at Hotel Excelsior Ipoh, responded to this review

Dear Madam, Thank you very much for your great comments for your moment stay with us. We are pleased that you and your team are enjoyed stay with Hotel Excelsior Ipoh and impressed with our foods, service and hotel facilities. We are looking forward your future stay with us. Best Regards The Management More 

Kuala Lumpur, Malaysia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 8, 2015

My colleagues and I didn't stay here but we were there for a welcome dinner on Saturday evening. The staff from the coffee house was helpful and polite. However there is one person I would like to mention; Vishnu, the Front Office Manager. He was professional with a "never say no" attitude. He even drove us to a local shop... More 

Was this review helpful? Yes
hotelexcelsioripoh, Manager at Hotel Excelsior Ipoh, responded to this review

Dear Sir/ Madam, Thank you very much for taking time to divvy up your experience prefect dining with us. With your kind compliment to motivating our staff spirit. We are looking to serve your better. Best Regards The Management More 

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