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Heritage Hotel Ipoh

Jalan Raja DiHilir, Ipoh 30350, Malaysia
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Heritage Hotel Ipoh
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Ranked #27 of 50 Hotels in Ipoh
A recent review
4 of 5 stars reviewed 2 days ago
hazmanch
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155 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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2 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

I am going to suggest areas for improvement in my review, please dont mistaken it that i dont like this hotel. I like this hotel, will definetly return next time (because good value for money) but i wish they made improvements.. 1. First impression: old hotel 2. Rate : cheap 3. Room (delux) : spacious, value for money. 4. TV,... More 

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Kuala Lumpur, Kuala Lumpur, Malaysia
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

In a small city like Ipoh, Heritage Hotel is considered very decent. We always stay at the hotel whenever we visit Ipoh. The location is very good as it is situated near the town area where most of the good restaurants are. It is near the St. Michael's Church. The children is able to enjoy pony rides during weekends at... More 

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KUL
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Save for a few artifacts there were no other indications to reflect the name of the hotel. Decor was very plain and most unimaginative. Most disappointing was the food. The breakfast spread was very limited. Some dishes were almost tasteless.Its Chicken Rice and White Coffee was a big let down as these are the signature menu of the City. The... More 

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Heritage_Hotel_IP, Front Office Manager at Heritage Hotel Ipoh, responded to this review

Thank you for your review of our property. We have taken note of your comments. All the points above have been noted. We regret to learn of the challenges and disappointment that you encountered during your stay. We assure you that we will speak to our Food and Beverage Manager and Kitchen Chef on the quality of food. Once again,... More 

KL
Top Contributor
58 reviews 58 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is good overall but due to the location is way out of town. You will definitely need a car to go around Ipoh. Not for backpackers or budget travellers. Looking for local food is a problem unless you are prepare to eat hotel food, The is no food stalls in the vicinity.

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Senior Contributor
26 reviews 26 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Quit old hotel (shows in the name itself), but they keep it clean and comforting. I like everything about the hotel, especially the quietness of the room. We had the twin bed with 2 queen beds and the room size is very large and spacious. Though our room is facing the horse race stadium but no problem, the window is... More 

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Contributor
19 reviews 19 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 18, 2015

Stayed at this hotel again on 7 march 2015 for one night. I got a room on the 3rd floor and it was really cosy. There was a wedding reception on the 2nd floor during my stay but i cant hear any noise from the open air cafe, which to me was really good.

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Kuala Lumpur
Top Contributor
62 reviews 62 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed March 6, 2015

We stayed a night at the Heritage Hotel and it was just okay. We arrived quite late at the hotel so the check in was very fast. The room was a bit old and there were some pretty bad water stains in the room. The beds are comfortable and the air-conditioning was good too. However, the breakfast was poor with... More 

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Heritage_Hotel_IP, Front Office Manager at Heritage Hotel Ipoh, responded to this review

Dear Jacqueline Thank you for your review of our property. We regret to learn of the challenges and disappointment that you encountered during your check-out process. We have taken note of your feedback and will ensure that affected staff will not repeat the same mistakes again. Our hotel is normally tranquil during less busy times. We have taken note of... More 

Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 20, 2015

We booked a last-minute trip to Ipoh and according to Booking.com the Heritage Hotel was good value for money. It turned out that this was not at all true. For the first time in my life I checked out of a hotel earlier than initiatlly intended. There is not too much positive about the hotel, except for having good parking... More 

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Heritage_Hotel_IP, Front Office Manager at Heritage Hotel Ipoh, responded to this review

Dear Jan_welkenhuyzen, Thank you for your review of our property. We regret to hear of your unpleasant experience during your stay with us. Please rest assured that we have taken serious note of your observations and will address with the team for improvement of our facilities and service. We hope to have another opportunity to better serve you in the... More 

Kuala Lumpur
Contributor
12 reviews 12 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 4, 2015

Stayed for 2 nights in Dec 2014. Hotel is a bit dated and the parking seems a bit dodgy, but apart from that I think it's good enough for a one or two nights stay, though don't expect luxurious hotel for the price you are paying. It's close enough to Ipoh town, not much traffic as it is Ipoh after... More 

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Heritage_Hotel_IP, Front Office Manager at Heritage Hotel Ipoh, responded to this review

Dear Missus_abe, Thank you for your review of our property. We are pleased that you and your family enjoyed your stay with us but disappointed to hear that there is a delay in clearing the room service plates and the WiFi signal was not up to your expectation. We have brought this matter up to our management and they will... More 

Penang, Malaysia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 30, 2015

Attended an event and was very pleased with the service. Below are my comments: - Check-in was very efficient without any delay, staff were very friendly and helpful despite a group of us checks in. - Room was clean and newly refurbish from 5 years ago i visited. - TV channels were very satisfied, the hotel has Sports, Movie and... More 

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