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Heritage Hotel Ipoh

Jalan Raja DiHilir, Ipoh 30350, Malaysia
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Heritage Hotel Ipoh
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185 Reviews from our TripAdvisor Community

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Kuala Lumpur, Malaysia
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked the room the same day we stayed there as it was during a holiday season. We were upgraded to a junior suite! and had a wonderful time. Was pleasantly surprised that that sunday was a car free day all we had to was walk down the street to enjoy multiple spectacle of skaters, bouncy castle, aerobics, etc. Our... More 

Helpful?
Thank Cavewoman11
Kuala Lumpur, Malaysia
1 review
1 of 5 stars Reviewed 4 weeks ago

Bad sound proofing. I can hear people talking outside clearly inside the hotel room. Terrifying housekeeping. I found sand on the bed! Bad facilities. There was alot of ants inside the water boiler. Bad services. Housekeeping asking us to replace the bed sheet! Blacklisted hotel in my list. I swear I won't stay this hotel ever in life.

Helpful?
Thank Alvisloo
Heritage_Hotel_IP, Front Office Manager at Heritage Hotel Ipoh, responded to this review

Dear Alvisloo Thank you for your review of our property. We have taken note of your comments. All the points above have been noted. Our hotel is normally tranquil during less busy times and we are disappointed to note that you were not able to have your relax experience during your stay with us. We assure you that we will... More 

Travelers are raving about these Ipoh hotels

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 27, 2015 via mobile

Definitely not a very "heritage" hotel. The staff is very friendly and helpful. The room is big, however quite dirty. The next morning, we went out quite early for breakfast and back to the hotel around 9.30am. We were suprise to see the housekeeper is cleaning our room. We were very unhappy about it and felt disrespect since we didn't... More 

Helpful?
Thank J-yin L
Heritage_Hotel_IP, Front Office Manager at Heritage Hotel Ipoh, responded to this review

Dear J-yin L Thank you for your review of our property. We are pleased that you had an overall pleasant experience with the staff friendliness and helpfulness, but regret to learn of the challenges and disappointment that you encountered during your stay with the hotel cleanliness. Please rest assured that we have taken serious note of your feedback and will... More 

thailand
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed December 7, 2015

this one destroyed it ,no heritage about this hotel one of the worst i have experience around the few years , on some site it appear as a four star on Agoda a three star for me it is a mediocre one star, the ceiling of the bathroom was moldy and it is quiet unhygienic, no international plug ,so what... More 

Helpful?
Thank capricornThailand
Heritage_Hotel_IP, Front Office Manager at Heritage Hotel Ipoh, responded to this review

Dear TripAdvisor Member, Thank you for your review of our property. We have taken note of your comments. All the points above have been noted. Our hotel is normally tranquil during less busy times and we are disappointed to note that you were not able to have your relax experience during your stay with us. I do apologize for this.... More 

Saudi arabia
Level Contributor
10 reviews
10 hotel reviews
1 of 5 stars Reviewed December 6, 2015 via mobile

I HAD to stay one month for work at this hotel and its dirty! Dirty rooms , the dont change the sheets until asked. Furnuture is old . Spa is prostitution ! And those girls goes into the rooms . Food in the buffet is the worst . The only good thing is most of staff are friendly and try... More 

Helpful?
Thank ahmedhakeem0886
Heritage_Hotel_IP, Front Office Manager at Heritage Hotel Ipoh, responded to this review

Dear TripAdvisor Member, Thank you for your review of our property. We regret to learn of the challenges and disappointment that you encountered during your stay with the hotel facility and services. Please rest assured that we have taken serious note of your feedback and will address with the team for improvement. We assure you that we have will speak... More 

Kuala Lumpur, Malaysia
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 30, 2015

Stayed in this hotel for 4 days on business trip. It's a nice hotel, clean and the staffs were polite and friendly. The only thing I would like to complain is the wifi speed and connection, sometimes too weak or slow until you get disconnected. Other than that, it's all OK for a 3 star hotel.

Helpful?
Thank Radzmir
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 16, 2015

I don't get it. Why do people complain about this hotel? It's great. I'm not being biased but I personally feel that the hotel's lobby is quite grand. Rooms are spacious. Nothing to complain about. Just that the cleanliness needs to be improved a little. Thanks

Helpful?
1 Thank Wong H
Klang, Malaysia
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed November 8, 2015

We stayed for one night at the hotel. Luckily. The lobby was dimly lit. The check in was unpleasant as the front desk staff insisted that I shouldn't make my booking payment via debit card. Whereas I have always did so with many other hotel and there were no problem with it. The room we got has a stale smell,... More 

Helpful?
Thank Marya M
Heritage_Hotel_IP, Front Office Manager at Heritage Hotel Ipoh, responded to this review

Dear Marya M Thank you for your review of our property. We regret to learn of the challenges and disappointment that you encountered during your stay with the hotel facility and services. Please rest assured that we have taken serious note of your feedback and will address with the team for improvement. Furthermore, we belief your check-in time was around... More 

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 8, 2015 via mobile

Booked deluxe rooms through Trivago and then AirAsiaGo. The rooms are spacious and clean. It has nice toilet and bathrooms. It comes with a LCD tv, free wifi, cabinet, mirror and a hair dryer. Hotel staff are very friendly. When I came, got an upgrade to deluxe premier and early check in but these are not guaranteed. Carparks are plenty... More 

Helpful?
1 Thank Rogerkoo
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