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Tower Regency Hotel

6 - 8 Jalan Dato' Seri Ahmad Said | Greentown, Ipoh 30450, Malaysia
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Tower Regency Hotel
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Tower Regency Hotel
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153 reviews from our community

Traveler rating
    11
    39
    62
    21
    20
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54
16
11
41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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    (153)
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    (31)
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Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Visited on 3rd April, hotel have free parking, got the apartment with 2 bedrooms, average but worth the money spend, furniture abit dated, overall is good stay, friendly staff, check in and check out is smooth, will comeback when visit ipoh again.

Was this review helpful? Yes
ChongKH, Public Relations Manager at Tower Regency Hotel, responded to this review

Dear Esteemed Guest , Greetings from Tower Regency Hotel & Apartments !!! Thank you so much for your kind comments . We really appreciate hearing about your experience . We certainly look forward to seeing you and your family again soon . Thanks again , Mr Jayjameel . Hane a pleasant day . Warm regards KH Chong More 

Preston
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We came here in February 2015. Booked a 2 bedroom apartment for price of rm200. The huge was huge and comfortable despite that the room was not carpeted. The buffet breakfast was so-so. The swimming pool was clean and my children had a good time. The location of the hotel was very strategic. Got a few good restaurants nearby. Will... More 

Was this review helpful? Yes
ChongKH, Public Relations Manager at Tower Regency Hotel, responded to this review

Dear Esteemed Guest , Greetings from Tower Regency Hotel & Apartments. Thanking you so much for taking the time to share your positive experiences online . It means so much to us that you took the trouble to give us your feedback . We are so glad that your children enjoyed themselves at our swimming pool . We look forward... More 

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Pros: 1) Location is great for business travel (near government offices, public hospital) but not for those who are on holiday. 2) Spacious room and shower 3) Parking in secured area 4) Friendly and helpful staff 5) Pretty decent WiFi in-room Cons: 1) Room is old and worn-out with noisy air-cond 2) Absolutely no activities near surrounding at night absolute... More 

Was this review helpful? Yes
ChongKH, Public Relations Manager at Tower Regency Hotel, responded to this review

Dear Esteemed Guest , Greetings from Tower Regency Hotel & Apartments !!! We would like to thank you for giving some feedback regarding your experience staying with us . We appreciate your making us aware of the situation .We will identify what needs to be done to further improve on the overall facilities and food quality . Once again ,... More 

Kuala Lumpur, Malaysia
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed March 22, 2015

The location is superb with nearby eating places and stores for groceries. The check-out was okay and the parking is easily available. Otherwise the room is pretty basic but comforting enough during our stay. I hope the management could address the issue with the apartment sofa which is very uncomfortable and I think need new upgrades. The swimming pool is... More 

Was this review helpful? Yes
ChongKH, Public Relations Manager at Tower Regency Hotel, responded to this review

Dear Esteemed Guest , Greetings from Tower Regency Hotel & Apartments ! Thank you for using your invaluable time to share your experience at our Hotel . Tower Regency Hotel remain loyal to its commitment to ensure that all guest is well taken care of and enjoy the best of the comfort and service that we can offer . We... More 

KL
Top Contributor
52 reviews 52 reviews
30 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed February 22, 2015

This hotel location just ok with shuttle bus provided but limited place to go. Hotel staff is just nice. Environmental is ok for this kind of rate in ipoh city. Room is clean and big as i booked deluxe king for my stay this time. Can improve further and can consider for second stay here.

Was this review helpful? Yes
ChongKH, Public Relations Manager at Tower Regency Hotel, responded to this review

Dear Esteemed Guest , Greetings from Tower Regency Hotel & Apartments ! Thank you so much for taking the trouble to write to us with your feedback . Constant improvement of our facilities and customer service remain our top priorities . We will continue to strive our very best to strengthen our processes in these areas . Thank you. Have... More 

London, United Kingdom
Top Contributor
87 reviews 87 reviews
22 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed January 29, 2015

Lovely 5 star rooms with a big TV and lots of English channels. We came here the end of our Asia trip and found absolutely nothing to do in Ipoh so decided to splash out for 2 days. The breakfast was pretty good and there's even a little gym. The pool was nothing to write home about but at least... More 

Was this review helpful? Yes 1
ChongKH, Public Relations Manager at Tower Regency Hotel, responded to this review

Dear Esteemed Guest , Greetings from Tower Regency Hotel & Apartments ! Thank you for taking your invaluable time to share your positive experience at our Hotel . Thank you again , we sincerely hope to have the oppurtunity of serving you better in the near future . Have a pleasant day. Warm regards KH Chong More 

Jakarta, Indonesia
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed January 11, 2015

A standard and old service with spacious room and outdated furniture. Not many choices of tv programs and breakfast buffet was standard. The location is good but the hotel is not suitable for family unless you stay for business and sleep only.

Was this review helpful? Yes 1
ChongKH, Public Relations Manager at Tower Regency Hotel, responded to this review

Greetings from Tower Regency Hotel & Apartments . Dear Esteemed Guest , Thank you for taking the trouble to share your experience at our Hotel . Progressive investment to upgrade our products and facilities with a constant dedication to quality improvement remains our steadfast commitment . Have a pleasant day . Thank you . KH Chong More 

Paris
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 5, 2015

We checked in on 20th Dec 2014. The hotel has hotel rooms and apartment. We took the hotel Apartment and it is very empty and no furniture except bed and dressing table only. The apartment is very noisy due to wedding family, if you are travelling alone and need a quiet place, do not choose the apartment. Internet is totally... More 

Was this review helpful? Yes
ChongKH, Public Relations Manager at Tower Regency Hotel, responded to this review

Greetings from Tower Regency Hotel & Apartments . Dear Esteemed Guest , Your feedbacks regarding our products at our Hotel are very important to us . We want clients to enjoy their stay with us , so your comments of malfunction facilities is a concern for us . . First , allow us to express our sincere apologies . We... More 

Kuala Lumpur, Malaysia
Top Contributor
72 reviews 72 reviews
24 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed December 13, 2014

Lack of signage to the hotel. Without Waze you will be lost. Got an apartment with 2 rooms. Room condition for apartment good. Fridge, light coffee making facilities, TV. Each room has their own bathrooms. The bad part (1) Room door condition which was a sliding door not good. Safety issue. Can drop. (2) Sliding door to balcony lock faulty.... More 

Was this review helpful? Yes
ChongKH, Public Relations Manager at Tower Regency Hotel, responded to this review

Greetings from Tower Regency Hotel & Apartments . Dear Esteemed Guest , Thank you for taking your valuable time to inform us why our products failed to meet your expectations . Please accept our deepest apologies for the inconvenience we have caused you . Quality products and customer service remain our top priorities . We will continue to do our... More 

Singapore, Singapore
Top Contributor
61 reviews 61 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed November 16, 2014

I'm so regret choosing this 4-stars hotel. it's awful and disgusting. Booked Deluxe King room and i got faulty aircon (Not cooling enough). this is the first time I'm sweating inside hotel room, the whole day. The room has storeroom smell, the floor's oily, white stain all over the toilet and no toothbrush provided??? i can't believe it. No toothbrush... More 

Was this review helpful? Yes
ChongKH, Public Relations Manager at Tower Regency Hotel, responded to this review

Greetings from Tower Regency Hotel & Apartments. Dear Esteemed Guest , Your comments regarding our facilities at our Hotel are very important to us . We want customers to enjoy their stay with us , so your report of a disturbing experience is a serious concern for us . First , allow us to extend our deepest apologies . You... More 

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