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All 41 Kuantan hotels

Vistana Hotel Kuantan

3.5 of 5 Hotel   |   Jalan Telok Sisek, Kuantan 25000, Malaysia
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Vistana Hotel Kuantan
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Ranked #3 of 41 Hotels in Kuantan
A recent review
4 of 5 stars reviewed 1 week ago
Gopaltan Kuala Lumpur, Malaysia
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41 reviews from our community

Traveler rating
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    22
    5
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12
3
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16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kuala Lumpur, Malaysia
Senior Contributor
48 reviews 48 reviews
34 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is my first time stayed in this hotel. Overal impression was very good. Room is cozy with everything nicely maintained. Location wise is okay-ish because it is located in the city but unlikely its major competitors which located next to major shopping mall. Wifi bandwidth is surprisingly good. Only comments for improvement is the variety of the food choice... More 

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Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

For a one night stay, and with the price, I'd say it was worth it. Location-wise, it fit my purpose as it is located at the heart of the city and was very near to Tanjung Lumpur, where I planned to have my seafood dinner. Check in and check out was smooth and excellent service provided.

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Kota Kinabalu, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our 2nd Vistana experience, the 1st time was in Penang last year, and it was definitely up to our expectation. The room was cozy and big enough for my two young kids to run around, bathroom was spotless with good water pressure and hot water. Aircond was cold and the king bed is very comfortable. The hotel has... More 

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Malaysia
Contributor
16 reviews 16 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My stay at Vistana and it's recently refurbished room is comfortable. The highlight of my 2-week stay is the thoughtfulness of Zara, the daytime housekeeper. As the "do not disturb" sign hangs outside my room door on most days, i stopped to ask her for replenishment of toilet rolls and tissues when i spotted the housekeeping cart on my way... More 

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Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Vistana was cozy and simple. Check in and out was fast. Breakfast was adequate and the lobby was just nice to me. The bar was real small and there was no live band. The room and bed was comfortable. Its all you need for a few days stay for business especially.

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Ampang, Malaysia
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 19, 2014

To me, Vistana Kuantan, is a very nice hotel. Has a classy interior with good customer service. The room is just wonderful and the price is rather reasonable too...not too expensive. The only thing that the room does lack is a light at the dressing table, which may be a bit inconvenient for the ladies to put on their make... More 

Was this review helpful? Yes 2
Sharon A, Manager at Vistana Hotel Kuantan, responded to this review

Thank you for staying with us and for taking the time to review your experience. My team and I are happy to read that we have met your overall expectations. We look forward to welcoming you back in the very near future. More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 16, 2014

Recently refurbished, Vistana hotel boasts modern fixings and a fresh facade. Room is decently sized, but extremely comfortable. Soft bed, large screen TV, even decent WiFi. Close enough to Kuantan's places of interest and eating joints. Highly recommended.

Was this review helpful? Yes 1
Sharon A, Manager at Vistana Hotel Kuantan, responded to this review

Thank you for staying with us and for taking the time to provide us with feedback. We are delighted to read about your pleasant experience with us and that our newly refurbished room had exceeded your expectation. We always appreciate your support and look forward to the future opportunity to be of service. More 

Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 14, 2014 via mobile

We stayed 2 nights from 11th to 13th Dec. Checking in was a breeze and the staff was friendly. No assistance with the luggage though. Room was the best part of the hotel. Simple deco gives the room a classy look. Bathroom amenities were good and all functioning well. Requests for extra towels were attended to very promptly.I loved the... More 

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Sharon A, Manager at Vistana Hotel Kuantan, responded to this review

Thank you for taking the time to share a feedback following your recent stay in our hotel. Whilst we are delighted to hear that you enjoyed the room facilities, we regret that our breakfast did not meet your expectation. As part of our internal control system, we do require that all guests sign their breakfast bills before get seated. We... More 

Kuala Lumpur, Malaysia
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 10, 2014

Vistana Kuantan is on the top of my list when ever I come to Kuantan either on business or holiday. The bed is so comfortable, the pillow is so comfortable and I always have good night sleep in this hotel. I recommended this hotel to my colleague in our last business trip to Kuantan and he agreed too that this... More 

Was this review helpful? Yes
Sharon A, Manager at Vistana Hotel Kuantan, responded to this review

Thank you for taking the time to write a review which is such an encouraging one on your recent stay with us. It heartens us to note that you had a wonderful experience; and that our services and facilities exceeded your expectation. All of us look forward to the pleasure of welcoming you back to yet another delightful stay with... More 

Malaysia
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 10, 2014

We stayed for 2 nights in December 2014 and overall it was a pleasant stay. Location: Location is within the city and easy access to nearby Teluk Cempedak and the city malls itself. Room: we stayed in a deluxe room on the floor facing the street. room was a good size for a family of three such as us. Unfortunately... More 

Was this review helpful? Yes 1
Sharon A, Manager at Vistana Hotel Kuantan, responded to this review

Thank you for staying with us and for taking the time to provide us with feedback. We are delighted to read about your pleasant experience with us and that our newly refurbished room had exceeded your expectation. Please accept my heartfelt apologies for the inconvenience caused on the internet connection. Rest assured, remedial action will be taken to improve our... More 

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Additional Information about Vistana Hotel Kuantan

Address: Jalan Telok Sisek, Kuantan 25000, Malaysia
Location: Malaysia > Pahang > Kuantan District > Kuantan
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Vistana Hotel Kuantan 3.5*
Number of rooms: 215
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Hotel Style:
#4 Best Value Hotel in Kuantan

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