We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 39 Kuantan hotels

Vistana Hotel Kuantan

3.5 of 5 Hotel   |   Jalan Telok Sisek, Kuantan 25000, Malaysia
Hotel amenities
Save Saved
You added Vistana Hotel Kuantan to your Saves list
Vistana Hotel Kuantan
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
70%
Ranked #6 of 39 hotels in Kuantan
A recent review
3 of 5 stars reviewed 5 days ago
Yeap C Kuala Lumpur, Malaysia
  • Overview
  • Reviews (18)
  • Photos (28)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (5)
  • Location
  • More
true
Write a Review

18 people have reviewed this hotel

Traveler rating
    4
    9
    3
    1
    1
See reviews for
5
2
Solo
0
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Kuala Lumpur, Malaysia
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Was on a working trip to Kuantan recently, and decided to stay here for the night, as on the last working trip, stayed at a nearby 3-star competitor hotel. The hotel is situated along the main road leading towards Teluk Chempedak, thus it is quite easy to locate. There are ample car park in front and at the back of... More

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
17 reviews 17 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Whenever I am in Kuantan there would always be a competition to either stay in Vistana and another 3 star hotel there. The last time we stayed in Vistana it was about 2 years ago and the hotel although in a good location it was pretty run-down and it was partially going through renovation. I am glad that I was... More

Was this review helpful? Yes 1
Ipoh, Malaysia
Contributor
20 reviews 20 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

After having a nightmare in another hotel the night before, We were glad that we have checked in here. Nicely decorated, modern and simple. The room is rather small to us, but the new facelift and cleanliness made up for it. The room set up has compact design that made it space friendly. Room service is great. They should have... More

Was this review helpful? Yes 2
MALAYSIA
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Vistana Hotel is right in Kuantan town. Easy parking and easy to find food.Hotel room is big, new, clean and comfortable. I book a day before and paid rm190 plus tax for 1 night without breakfast. Handicapped accessible. I request for a plastic chair to be placed at the shower area for bathing. I ask again on check in. After... More

Was this review helpful? Yes
Labuan Island, Malaysia
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Salam and good day! I was my 1st time staying at this hotel in Kuantan. My expectation not that much as my training arrange at this hotel and subsequently I book at this hotel. However my low expectation actually go differently, as this hotel provide decent and nice staying. The room simple yet very clean, decent, nice arrangement and do... More

Was this review helpful? Yes 1
Johor Bahru District, Malaysia
Contributor
12 reviews 12 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We crashed at the hotel after an unexpected delay from Terengganu to Johor. It was a pleasant surprise as the room was clean and the bath room was bright, cosy and thoughtfully designed. We took three rooms on the non-smoking 6th floor, and all of us managed to get a good night rest, which is quite an achievement as I... More

Was this review helpful? Yes
Bangkok, Thailand
Contributor
13 reviews 13 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 17, 2014

The hotel was of a fairly high standard with a couple of drawbacks. The rooms were very comfortable, although a little small. However the hotel has no room service at all, and on the evening we arrived, at 8pm we couldn't get a hot meal at all in the hotel! All that was on offer were a couple of choices... More

Was this review helpful? Yes
Sharon A, General Manager at Vistana Hotel Kuantan, responded to this review

Greetings from all of us at Vistana Kuantan City Centre. Thank you for your recent stay and for taking the time to provide us with valuable feedback. My team and I are delighted to read that you had a comfortable stay. We look forward to welcoming you back soon. More

Petaling Jaya, Malaysia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 4, 2014

We checked in around 10pm and the staff automatically upgrade us to a newly renovated room. We were very satisfied because the room was very new and clean. However, we are quite disappointed to know that the hotel do not provide room service and even, no hotel slippers! So, we have to walk bare footed in the room on the... More

Was this review helpful? Yes 2
Sharon A, General Manager at Vistana Hotel Kuantan, responded to this review

Greetings from all of us at Vistana Kuantan City Centre. Thank you for your recent stay and for taking the time to provide us with valuable feedback. We take pride in ensuring our guest satisfaction and rest assured we will use your feedback to assist us in our continuous efforts to improve our product and services. Looking forward the next... More

Petaling Jaya, Malaysia
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 30, 2014

I was in Kuantan last month. It was a disaster. Unfriendly front office, not accommodative at all in order to help me get an extra room for my children. They wanted to put my kids on a floor above my room. Ridiculous..!! Housekeeping would like to charge me RM100++ for an extra blanket..haha very funny how they tried to make... More

Was this review helpful? Yes 5
Sharon A, General Manager at Vistana Hotel Kuantan, responded to this review

Dear Guest, Greetings from Vistana Kuantan City Center ! Thank you for staying with us and for finding the time to share your review. Please accept our sincere apologies as we did not meet your esteemed expectations. We will strive to improve based on the feedback we receive. Allow me to take this opportunity to clarify your concern about the... More

Kuala Lumpur, Malaysia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 14, 2014

I was staying here for my working trip. Overall experience is good but can be better. For once , the wifi charges is pretty expensive at rm 50 per day. The free wifi speed is useless should you need to work. Breakfast varieties is a big disappointment, if you are a breakfast person don't stay here as very limited choices.

Was this review helpful? Yes 1
Sharon A, General Manager at Vistana Hotel Kuantan, responded to this review

Greetings from all of us at Vistana Kuantan City Centre. Thank you for your recent stay and for taking the time to provide us with valuable feedback. We take pride in ensuring our guest satisfaction. Unfortunately, we did not meet your expectations. We will use your feedback to assist us in our continuous efforts to improve our product and services.... More

Owners: What's your side of the story?
If you own or manage Vistana Hotel Kuantan, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Vistana Hotel Kuantan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Vistana Hotel Kuantan

Address: Jalan Telok Sisek, Kuantan 25000, Malaysia
Location: Malaysia > Pahang > Kuantan District > Kuantan
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Vistana Hotel Kuantan 3.5*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Hotels.com, Booking.com, Tingo, Otel, BookingOdigeoWL and Venere so you can book your Vistana Hotel Kuantan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Dining (3)
Viewed
Bathroom (3)
Viewed
Room/suite (3)
Viewed
Pool/beach area (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Kuantan with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#3 Best Value Hotel in Kuantan
Hotel Class
Number of rooms
215

Questions & Answers

Questions? Get answers from Vistana Hotel Kuantan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer