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All 40 Kuantan hotels

Vistana Hotel Kuantan

3.5 of 5 Hotel   |   Jalan Telok Sisek, Kuantan 25000, Malaysia
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Vistana Hotel Kuantan
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Ranked #3 of 40 Hotels in Kuantan
A recent review
5 of 5 stars reviewed 1 week ago
Timbermad Shah Alam, Malaysia
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29 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shah Alam, Malaysia
Top Contributor
154 reviews 154 reviews
85 hotel reviews
169 helpful votes 169 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived to the lobby Hotel with welcoming smile on their faces. The checked was done smoothly. Simple check in. The room was very comfortable & the temperature was just nice in the room. Room was petite & bathroom was modern. Bedding is simple but cosy. Nicely done. I had a good night sleep & comfortable stay. In overall the room... More

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Petaling Jaya, Malaysia
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Vistana Hotel in Kuantan has been recently refurbished (as of the date of my review) and is one of the hotels in the YTL chain. The hotel is slightly on the edge of Kuantan town, but most places of interest are within nearby driving distance. The staff are extremely helpful and courteous to the extent that some of them were... More

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Kuala Lumpur, Malaysia
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Frequent business traveler in East Coast and when in Kuantan our choice of hotel is Vistana and no other. We have tried several others and Vistana is the BEST in service, cleanliness and customer service. I wouldn't go as far to call it "customer service" as we have established good friendship right from lobby, concierge, coffee house etc. It is... More

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Kassel, Germany
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was in Kuantan for a business trip. After searching for a hotel with good rooms for a reasonable price we found the vistana. The hotel is very clean. The rooms are fanstastic. I never slept as goog as in this hotel bed. There are more than enough parking lots. The breakfast wasn't my thing, but i guess thats because,... More

Was this review helpful? Yes 1
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 18, 2014

You will love this Hotel. Nice location and just 3 kilometers away from a beautiful beach(Teluk Cempedak). A beach which is more beautiful compared to Cherating beach. Hotel Rooms are small but equipped with all the necessary items. Hotel staffs are really helpful and you will love its restaurants. Overall its a nice place. Go and enjoy your stay.

Was this review helpful? Yes 1
Seremban, Malaysia
13 reviews 13 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 20, 2014 via mobile

Chose this hotel because I was offered a good rate. Check in was smooth. The room was very, very clean and nicely decorated with basic amenities. The staff was friendly and helpful. My only disappointment is that there is no room service. Very inconvenient for me, a couch potato and big fan of room service. The pool was small and... More

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Sharon A, Manager at Vistana Hotel Kuantan, responded to this review

To our valued customer, Thank you for taking your time to write a review on your recent stay at Vistana Kuantan City Centre. Whilst it delights us to note that you found our room comfortable and happy with our efficiency of your check in process. We have taken note of your feedback with regards to the " room service", we... More

Putrajaya, Malaysia
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 16, 2014

Visiting Kuantan for a vacation. Decided to stay here due to the fact it is near to the town and Tanjung Lumpur. It is fully refurbished. The room styled in modern looks, quite nice for 2 adult and a toddler but might get packed with additional baby. It's quite a quite place so perfect for our vacation. The breakfast, not... More

Was this review helpful? Yes 1
Sharon A, Manager at Vistana Hotel Kuantan, responded to this review

Dear valued customer, We appreciate the feedback you have shared following your recent stay with us. We do sincerely apologize for the inconveniences you had encountered during the breakfast and would like to assure you that we are actively working to improve our service levels. We hope you will provide us the opportunity to serve you better next time and... More

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 15, 2014

Stayed here for 2 nights for business trip. The room and hotel seems to be recently refurbished, which is a good touch to be modern and comfortable. The room was good, clean and nice with the bed & pillow were comfy. All basic amenities that you would expect from a good hotel was available including free in-room Wifi. Drawbacks? Not... More

Was this review helpful? Yes 1
Bangi, Malaysia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 14, 2014

Stayed for 3d2n..great customer service.clean,comfort..the room has comfort bedn pillow.great shower.have iron n its board.have safety deposit.near to teluk cempedak.about 5 km.breakfast nice.pool just ok.pool for kids is small.to swim in adults pool,minimum 1.4 m..one weakness only: the television..only local tv n astro fox sport!!!i dont like sport.my doter borink cause no disney channel.grr. Overall : i recommend this hotel..

Was this review helpful? Yes 2
11 reviews 11 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 10, 2014

Stayed few times before this hotel was upgraded. After almost year we came back and stayed a night at Vistana Kuantan. The front service was alright. Some renovation or upgrade has been made. Obviously the upgrade cost were guests to bare. The room has been refurbished with new carpet and wallpaper, the color combination makes the room feel smaller than... More

Was this review helpful? Yes 1
Sharon A, Manager at Vistana Hotel Kuantan, responded to this review

Thank you for taking the time to share a review of your recent stay with us. Whilst we are delighted to note that some of our services and facilities met your expectation, we apologize for the inconveniences you had encountered for signing the breakfast bill, allow me to take this opportunity to clarify this issue. Signing breakfast bill at the... More

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Additional Information about Vistana Hotel Kuantan

Address: Jalan Telok Sisek, Kuantan 25000, Malaysia
Location: Malaysia > Pahang > Kuantan District > Kuantan
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Vistana Hotel Kuantan 3.5*
Number of rooms: 215
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