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Holiday Villa Cherating

Lot 1303, Mukim Sungai Karang, Cherating, Kuantan 26080, Malaysia
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Holiday Villa Cherating
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233 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Malaysia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed at the hotel for 2 nights last weekend. Overall staff were friendly, but the hotel is old, need a facelift. We stayed at the Palace Wing Garden Villa. Toilet condition at chalet 242 was not up to standard, sink faucet leaking, toilet shower door loose/broken and dirty shower & sink area. Even entrance doors are spoilt for chalet 242,... More 

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Seremban, Malaysia
1 review
4 of 5 stars Reviewed 3 weeks ago

Comfortable room with nice & relaxing view. With beautiful & clean beach, you can enjoy your day. Children loves the pool so much.Nice food & friendly staff make your vacation meaningful. Strategic location for you to continue your journey to east coast or northern.

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HVCherating, General Manager at Holiday Villa Cherating, responded to this review

Dear ZueRies8283, Thank you for taking your time to share with us on your experience during your recent visit. We are glad that you have enjoyed your stay with us. Shall your travel plan brings you back to Cherating, do reserve your room directly with us via email rsvnchv@holidayvilla.com.my. Thank You and Best Regards, Leslie Pereira General Manager More 

Kuala Selangor, Selangor, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 28, 2015

This is NOT my first time here in HVC. The reason why I decided to stay here AGAIN because the sunset and sunrise view was breathtaking. The ocean was clean and free from floating rubbish. The staff was super friendly and helpful. Although hotel run down but most important the room is clean. My room was facing the swimming pool... More 

Was this review helpful? Yes 1
HVCherating, General Manager at Holiday Villa Cherating, responded to this review

Dear Emiraridzuan, It was wonderful reading about your pleasant stay with us during your recent visit to Cherating. We thank you for your patronage and loyalty to the Holiday Villa brand. Comments of guest satisfaction such as yours is what helps me identify procedures that work and room for improvement(if any) that we should improve on. We are glad that... More 

Klang, Malaysia
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed May 25, 2015

Stayed recently with a group of buddies for reunion. Great place!! 1. Facility is well kept for a 20 or years old.... 2. Toilet was by large is clean and nicely tiled. 3. Probably the shower area is small because it was divided by a wall. Further to that I'm big hence it was a bit tight. 4. Room faces... More 

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HVCherating, General Manager at Holiday Villa Cherating, responded to this review

Dear jc_spirit36, Thank you for your positive comments with regards to your latest stay with us. We are pleased that you and your group enjoyed your time with us. It was very enlightening to hear of your satisfaction from services rendered by my team and also for singling out Mior. I will be sure to convey the message to him.... More 

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed May 11, 2015

Friendly and efficient staff, it made our checking in process very pleasant. Large and comfortable rooms and most importantly it is clean. The staff are very attentive and courteous. Though, the Wi-FI needs to improve as it's too slow even with one device utilizing the bandwidth in our villa. Overall it was a pleasant stay and experience.

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HVCherating, General Manager at Holiday Villa Cherating, responded to this review

Dear diyanahkhalish, It was very enlightening to read your feedback with regards to your recent stay with us. We appreciate the kind comments, more importantly we are happy that service was rendered up to your expectations and it made your holiday here a pleasant one. Feedback is very important for us to identify room for improvement and as such I... More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed April 28, 2015

People were friendly, cheerful and helpful. The food was good and the service provided was good. Had an awesome and fun time on my stay. The place was clean as well. The rooms were comfortable and spacious. The Villa, just amazing! Kudos!

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HVCherating, General Manager at Holiday Villa Cherating, responded to this review

Dear MzLottie, It is always nice to hear from a happy guest and thank you for the positive feedback with regards to your last stay with us. It was a pleasure to serve you and thank you for choosing Holiday Villa Cherating as your choice of stay during your last visit. Should your travels bring you along the East Coast... More 

Nilai, Malaysia
1 review
4 of 5 stars Reviewed April 28, 2015

Our stay was amazing!!! The staff were so friendly, welcoming and attentive to our needs and requests. The food was variety and delicious. I really love the private swimming pool at the villa!!! The water is cool and clean. This will be one of the hotel that I will suggest to my family and friends if they go for a... More 

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HVCherating, General Manager at Holiday Villa Cherating, responded to this review

Dear Atiqah_Mokhtar, Many thanks for the positive review with regards to your last stay with us. It is indeed very uplifting to hear and it would boost the staffs morale when it is announced to them. Comments on the good food, polite and friendly staff is much appreciated and it is feedback such as this that enables us to gauge... More 

Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed April 28, 2015 via mobile

First day we checked in the room. It was clean, decent but had no bottled water. Which was quite complimentary for most hotels. On the second day we happened to be around when the cleaner was cleaning our room and found out it was complimentary, but we were told if you don't ask you don't get. We had to ask... More 

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HVCherating, General Manager at Holiday Villa Cherating, responded to this review

Dear Geochong, Thank you for taking the time to give us your feedback with regards to your stay with us. It is much appreciated as it helps us look at areas for improvement. Our aim is to continuously work on exceeding our guests expectations. We are glad you found our property clean and comfortable as well as take delight in... More 

Subang Jaya, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 15, 2015

Decent hotel with decent facilities. The best part about this hotel is: 1. The beach! Walking distance from the rooms and no tricky stairs or fence to get through. Just open interrupted paths to the beach and sea. The sand was fine and clean. The sea itself was clean, and if you're really observant, one can see small fish and... More 

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HVCherating, General Manager at Holiday Villa Cherating, responded to this review

Dear nimal_ds, Thank you for your valuable feedback with regards to your recent stay with us. It is always very enlightening to read of a happy guest and we appreciate it. HV Cherating has one of the best kept beaches along the Cherating stretch and Cherating in particular has one of the best beaches around in Malaysia. We are very... More 

Kuala Lumpur, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 29, 2015

Nice hotel with good amenities. Superior room is comfortable. Toilet is clean but a bit old. Not a variety range of food for buffet breakfast but the restaurant is located by the beach, quite an added value. enjoying morning breeze while having breakfast, totally relaxing. Beach are clean, hard to find rubbish everywhere. There are 2 public pools, big and... More 

Was this review helpful? Yes
HVCherating, General Manager at Holiday Villa Cherating, responded to this review

Dear iena_azhar, Thank you for staying with us and also for the positive feedback with regards to your stay. We aim to please our guests and being human, tend to overlook certain things and that is why we regard feedback very important for us to continue serving to our guests expectations and the main aim is o exceed it. Positive... More 

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