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All 39 Kuantan hotels

Holiday Villa Cherating

3.5 of 5 Resort   |   Lot 1303, Mukim Sungai Karang, Cherating, Kuantan 26080, Malaysia
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42%
Ranked #13 of 39 hotels in Kuantan
A recent review
4 of 5 stars reviewed 1 week ago
jfjlawai
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195 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Top Contributor
103 reviews 103 reviews
33 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel has seen better days for sure. It still has unique charm with villas. But there are many problems limiting the hotel in developing full potentials. Staff are very friendly but poorly trained in solving guest complaints. Housekeeping department seems scare staffed and not well equipped therefore rooms are not well kept. Maintenance is very kampung style meaning not... More

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Melbourne Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Holiday Villa Cherating definitely exceeded our expectation and we were delighted to have stayed there with my families from Kuantan and in-laws from Europe. Everyone seems satisfied overall throughout our stay and for that, I thank the hotel and the staff for going the extra mile to ensure we all have a pleasant stay there. The Eastern Pavilion villas is... More

Was this review helpful? Yes 1
Kuala Lumpur
Top Contributor
123 reviews 123 reviews
22 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The whole resort is crawling with cats. They are everywhere. Outside the rooms, in the corridors, in the lobby, in the gardens and grounds and worst of all, in the restaurant. There were at least 6 in the restaurant and some would jump on the tables as soon as people left. That is not good. There were also lots of... More

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Johor Bahru, Malaysia
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We went there a day before Raya, this was our last choice as other resorts were full. When we stepped into the room, the floor was still wet and there was a cigarette butt in the ashtray. Apparently the house keeping was poor. The room was old and the bed was hard. It was really over-priced, I would say it's... More

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 3 weeks ago

We stayed at the family room for 3 nights 4 days. The room is really old, way overprice for the condition. The balcony door was broken and the ensuite bathroom smelled musky and wet. Water could not flow through both the shower area and the basin. They really need a major overhaul and refurbishment. The only consolation is the beach,... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

The room is decent looking, but the bathroom is terrible and run down, they properly renovated the rooms but not the bathrooms. The restaurant had very limited dishes which also didn't taste any good either. But the resort itself is amazing especially for families or large groups.other restaurants outside resort are very far. But the rooms are over priced and... More

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Kuala Lumpur, Malaysia
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Dear holiday villa Did you know WD40? The yellow blue can with spray tiny nozzle. Pls use it at all chalet door no 245. Every time I'm open the doors sound scarry. Room Toilet. To flushing your "left belonging" like starting the boat engine. Need 3 times swing to get it go away. Shower room water tap knob drop on... More

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Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 12, 2014

Good: # It is cheap budget and simple resort hotel. # Parking is very near to the reception counter. # Fast Check in & Check out # Clean and nice swimming pool & jacuzzi. # Two adult swimming pools & 1 children's swimming pool. # Spacious room (room is big) # Aircond is in good condition. Bad: # No mineral... More

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HVCherating, General Manager at Holiday Villa Cherating, responded to this review

Dear activechannel, Thank you for your feedback with regards to your recent visit to Holiday Villa Cherating. We are pleased that you found our resort to be clean, rooms to be spacious and services to your convenience and satisfaction. I have taken note on your comments with regards to the mineral water and wifi services. Bottled mineral water is provided... More

Kuala Lumpur
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 22, 2014

Stayed last week for 3 nights. Checked in to the hotel late but was not a problem because someone from the hotel had called up to check if we were on the way ..... Other places would have just sold off your room.Was delighted with that. Walked in to the lobby, bellman ready to take bags. Hotel was busy with... More

Was this review helpful? Yes 2
HVCherating, General Manager at Holiday Villa Cherating, responded to this review

Dear fuelgauge, Thank you for your wonderful review on Holiday Villa Cherating pertaining to your recent visit here. It is indeed delightful to have a return guest who is satisfied with their stay. I will be forwarding your positive feedback to the departments concerned. We are constantly looking into areas for improvement and feedback such as yours helps me identify... More

Singapore
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 19, 2014

Stayed 2nd week of June. Was part of a church group from KL. The resort was beautiful with a lovely beach, clean swimming pool. Everyone was so considerate to us. Rusmin who was handling our group is very professional. He took very good care of our needs. The group had a child and last minute arrangements were made to accommodate... More

Was this review helpful? Yes 1
HVCherating, General Manager at Holiday Villa Cherating, responded to this review

Dear Karin K, We sincerely appreciate the kind words and positive feedback with regards to your recent stay with us. Thank you for taking the time to do so as this kind of feedback not only would be a morale booster when I share it with my team, it also enables me to identify what is working and what needs... More

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Additional Information about Holiday Villa Cherating

Address: Lot 1303, Mukim Sungai Karang, Cherating, Kuantan 26080, Malaysia
Location: Malaysia > Pahang > Kuantan District > Kuantan
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Villa Cherating 3.5*
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Also Known As:
Holiday Villa Cherating Hotel Kuantan
Holiday Hotel Kuantan
Holiday Hotel Cherating

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Top resorts Hotel in Kuantan #4 On the Beach Hotel in Kuantan
Hotel Class
Official Description (provided by the hotel)
Surrounded by lush greenery and secluded palm-fringed beaches fronting the South China Sea, Holiday Villa Beach Resort & Spa Cherating has the ideal facilities for family vacations and honeymoons, in addition to corporate meetings and team buildings. Situated 47km from Kuantan, the capital city of Pahang, the beach in Cherating is a haven amongst avid surfers who come from all over the world each year to especially enjoy the ride of the ocean waves. ... more   less 
Number of rooms
136

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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