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Holiday Villa Cherating

Lot 1303, Mukim Sungai Karang, Cherating, Kuantan 26080, Malaysia
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Holiday Villa Cherating
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Holiday Villa Cherating
Holiday Villa Cherating
Holiday Villa Cherating
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229 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 1 week ago

Friendly and efficient staff, it made our checking in process very pleasant. Large and comfortable rooms and most importantly it is clean. The staff are very attentive and courteous. Though, the Wi-FI needs to improve as it's too slow even with one device utilizing the bandwidth in our villa. Overall it was a pleasant stay and experience.

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HVCherating, General Manager at Holiday Villa Cherating, responded to this review

Dear diyanahkhalish, It was very enlightening to read your feedback with regards to your recent stay with us. We appreciate the kind comments, more importantly we are happy that service was rendered up to your expectations and it made your holiday here a pleasant one. Feedback is very important for us to identify room for improvement and as such I... More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 3 weeks ago

People were friendly, cheerful and helpful. The food was good and the service provided was good. Had an awesome and fun time on my stay. The place was clean as well. The rooms were comfortable and spacious. The Villa, just amazing! Kudos!

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HVCherating, General Manager at Holiday Villa Cherating, responded to this review

Dear MzLottie, It is always nice to hear from a happy guest and thank you for the positive feedback with regards to your last stay with us. It was a pleasure to serve you and thank you for choosing Holiday Villa Cherating as your choice of stay during your last visit. Should your travels bring you along the East Coast... More 

Nilai, Malaysia
1 review
4 of 5 stars Reviewed 3 weeks ago

Our stay was amazing!!! The staff were so friendly, welcoming and attentive to our needs and requests. The food was variety and delicious. I really love the private swimming pool at the villa!!! The water is cool and clean. This will be one of the hotel that I will suggest to my family and friends if they go for a... More 

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HVCherating, General Manager at Holiday Villa Cherating, responded to this review

Dear Atiqah_Mokhtar, Many thanks for the positive review with regards to your last stay with us. It is indeed very uplifting to hear and it would boost the staffs morale when it is announced to them. Comments on the good food, polite and friendly staff is much appreciated and it is feedback such as this that enables us to gauge... More 

Senior Contributor
35 reviews 35 reviews
5 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

First day we checked in the room. It was clean, decent but had no bottled water. Which was quite complimentary for most hotels. On the second day we happened to be around when the cleaner was cleaning our room and found out it was complimentary, but we were told if you don't ask you don't get. We had to ask... More 

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HVCherating, General Manager at Holiday Villa Cherating, responded to this review

Dear Geochong, Thank you for taking the time to give us your feedback with regards to your stay with us. It is much appreciated as it helps us look at areas for improvement. Our aim is to continuously work on exceeding our guests expectations. We are glad you found our property clean and comfortable as well as take delight in... More 

Subang Jaya, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 15, 2015

Decent hotel with decent facilities. The best part about this hotel is: 1. The beach! Walking distance from the rooms and no tricky stairs or fence to get through. Just open interrupted paths to the beach and sea. The sand was fine and clean. The sea itself was clean, and if you're really observant, one can see small fish and... More 

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HVCherating, General Manager at Holiday Villa Cherating, responded to this review

Dear nimal_ds, Thank you for your valuable feedback with regards to your recent stay with us. It is always very enlightening to read of a happy guest and we appreciate it. HV Cherating has one of the best kept beaches along the Cherating stretch and Cherating in particular has one of the best beaches around in Malaysia. We are very... More 

Kuala Lumpur, Malaysia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 29, 2015

Nice hotel with good amenities. Superior room is comfortable. Toilet is clean but a bit old. Not a variety range of food for buffet breakfast but the restaurant is located by the beach, quite an added value. enjoying morning breeze while having breakfast, totally relaxing. Beach are clean, hard to find rubbish everywhere. There are 2 public pools, big and... More 

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HVCherating, General Manager at Holiday Villa Cherating, responded to this review

Dear iena_azhar, Thank you for staying with us and also for the positive feedback with regards to your stay. We aim to please our guests and being human, tend to overlook certain things and that is why we regard feedback very important for us to continue serving to our guests expectations and the main aim is o exceed it. Positive... More 

Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 26, 2015

I was chocking my self at the reception when I found out the hotel charge me for Wi-Fi usage in my room. If today was the 90s, I would understand that, but in 2015, I expect this in any other hotels for free. My staff in my team resign in the first day because the Wi-Fi service is poor in... More 

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HVCherating, General Manager at Holiday Villa Cherating, responded to this review

Dear kopibusuk, Thank you fr your comments with regards to your recent stay with us. We value feedback from our guests as this enables me to evaluate and rectify situations if needed. Wifi is charged at a very minimal fee and am surprised at the experience of getting slow coverage as we have recently upgraded our system. It may have... More 

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Marbella, Spain
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 24, 2015

we were to tired to continue our journey so we stopped at this hotel and checked in. the room was musty and the minute you turn on the air-cond unit...the loud noise started along with it.the bathroom have ants everywhere and in the morning when we went for a complimentary breakfast we came back to the room very disappointed especially... More 

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HVCherating, General Manager at Holiday Villa Cherating, responded to this review

Dear Fandi760809, Thank you for your feedback with regards to your last stay with us. I apologize if you felt that we did not meet your expectations in terms of food offerings and comfort in the room. We have a wide variety of breakfast offering which include local, western and continental choices. We also prepare eggs to your liking and... More 

Kuala Besut, Malaysia
1 review
4 of 5 stars Reviewed March 16, 2015

So lazy to drive along from KT to cherating but once i think about my childhood friend reception lunch, i pick satu kepala buddy to accompany me, Arrive about 3pm & the hotel surrounding especially the cherating beach so CALLING us to stay a night especially one i realize the leisure activity down there, The reception venue is just nice... More 

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HVCherating, General Manager at Holiday Villa Cherating, responded to this review

Dear KerdilPuteh, It was of great pleasure to hear that you enjoyed yourself during your last visit here attending your friends wedding.We are glad you found it to your liking. Holiday Villa handles many weddings be it by the beach, the open garden as well as in our ballroom that sits 350 pax. Numbers for weddings we acomodate ranges from... More 

Kuala Lumpur, Malaysia
Contributor
14 reviews 14 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 23, 2015

Visited in Feb 2015. After a long journey we decided to have a pit-stop holiday. We were Walked-in guest offered Istana Suites by the front office. The room is in average condition. The carpet is newly replaced and the furniture quite seasoned. This hotel sure need a refurbishment exercise. The suite has a pool view and still can see the... More 

Was this review helpful? Yes 2
HVCherating, General Manager at Holiday Villa Cherating, responded to this review

Dear Bighand Thank you for sharing your feedback with regards to your recent stay with us. We apologize for the water clog that happened in your bathroom which the maintenance department had fixed. Shall your travel plans bring you to the East Coast again, we will be very pleased to welcome you back. Thank you once again for bringing this... More 

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