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All 39 Kuantan hotels

Duta Sands Beach Resort

3.0 of 5 Resort   |   Jalan Beserah, Kuantan 26100, Malaysia
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Ranked #35 of 39 Hotels in Kuantan
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15 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
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Johor Bahru, Malaysia
Top Contributor
172 reviews 172 reviews
27 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed July 5, 2014

We had stayed at Duta Village Resort just beside Duta Sand Resort 2 times. The 2nd time is on June 2011. Check in is fast. Staffs are polite. Cleaning need improvement. The advantage is near by the beach. Not many tourist when the time we came. Therefore we were able enjoyed the peaceful moment at the beach.

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Kuala Lumpur, Malaysia
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 2, 2014

Went with a big family from mum's side. Booked 5 rooms for the first night and 3 rooms for the second night. It was raining heavily on the first night and 2 of the room were leaked! There's no phone in the room so we have to go to the receptionist by feet to tell hotel management about the leaked... More

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
19 reviews 19 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed November 8, 2013

To be fair the resort is rather old and in disrepair. However we have noticed some efforts being put into to make this place better - swimming pool has been cleaned, some trees and bushes removed and beach cleaned. As for the room itself the furniture is old, the view is great though. (we stayed at the hotel block, not... More

Was this review helpful? Yes 4
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 25, 2012 via mobile

I really suggest the travellers not to stay here. We went there after looking at the beautiful pictures they posted on the internet. But after went there we took chalet and we was disappointed. Room is very smelly. The swimming pool was really dirty. Aircond is not cool enough. We was sweating at the middle of the night. There was... More

Was this review helpful? Yes 6
Kuala Lumpur, Malaysia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 27, 2012 via mobile

I had the misfortune of joining a company's family day outing @this place last weekend. Obviously the people who run this place are in the wrong business. From the look of it, i'm very convinced that they've never heard of the word hospitality & customer service. Lets not waste time telling what i had to endure during my 1 (thank... More

Was this review helpful? Yes 4
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed December 5, 2011

Very bad, water heater not working, does not provide towel,dirty and old room making noise when walking..stay overnight cause already too late and tired to find other hotel. Better look other hotel.

Was this review helpful? Yes 7
Kuala Lumpur
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 25, 2011

I was fooled by the pictures which probably were taken 10 years ago. They really don't bother maintaining OR EVEN CLEANING the place. We stayed there for barely five minutes (less if you don't count check-in/out) and quickly left. - There's a SWAMP beneath the chalets, a breeding ground of Aedes mosquitos. - Huge red ants everywhere, not safe for... More

Was this review helpful? Yes 7
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 31, 2011 via mobile

The chalet is big good for family, but the swimming pool is small and dirty. The beach is nice but a bit dirty hope the hotel management will clean it up than will be perfect.

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Klang, Malaysia
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed June 3, 2011

Let's start with the Goods': -Staffs are friendly -Beach is clean and environment is nice -Near fishing village the Bads': -Room is fairly clean, but too old and seems like falling apart -Toilet is scary with the water leakage marks on the ceiling -TV is not clear and small -Swimming pool is not clean, one of it is not functioning... More

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Plettenberg Bay
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 29, 2010

On a recent trip to Malaysia, Duta Sands Beach Resort was the worst experience of the three weeks. It is definitely not what is advertised on the internet and on the pictures. Although the receptionists were friendly and helpful, the accommodation is a disgrace for what they are charging. I feel sorry for the staff because they must get it... More

Was this review helpful? Yes 4
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Additional Information about Duta Sands Beach Resort

Address: Jalan Beserah, Kuantan 26100, Malaysia
Location: Malaysia > Pahang > Kuantan District > Kuantan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Duta Sands Beach Resort 3*
Number of rooms: 49
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Also Known As:
Duta Sands Beach Hotel Kuantan

21 photos of this hotel

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Pool/beach area (5)
Hotel & grounds (2)
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Pool/beach area (3)
Hotel & grounds (2)
Room/suite (2)
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