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All 40 Kuantan hotels

Grand Continental Kuantan

3.5 of 5 Hotel   |   Jalan Gambut, Kuantan, Malaysia
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Grand Continental Kuantan
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    This weekend 11/28/2014
    $43/night
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Ranked #8 of 40 Hotels in Kuantan
A recent review
4 of 5 stars reviewed 1 week ago
norllinda83 Kluang, Malaysia
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60 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Kluang, Malaysia
Contributor
16 reviews 16 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night with my husband, three kids, my sister and parent-in-law at 2 bedrooms apartment. first before arrived i'm so scared that this hotel can not satisfy my family because i'm the one decided to booked this hotel. i choose this hotel because they had apartment with a good price, swimming pool and also complimentary breakfast for 5 person... More

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Kuala Lumpur, Malaysia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I took my family for a weekend getaway where my kids wanted to go to Kuantan as they had never been there. We drove up there and we also did not make any hotel reservations. We arrived Kuantan late Friday night and we had some nice chinese food in the city. Food was excellent and cheap. You can never such... More

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HGCKTN, Manager at Grand Continental Kuantan, responded to this review

Dear Sir, It was a pleasure to have you choose Hotel Grand Continental Kuantan during your weekend stay in Kuantan. We always believe in serving our guest with the best services and product which will always be remembered by our guest. We are also happy to know that you and your family had a hearty breakfast from the buffet spread... More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 4, 2014

Pay too much money for dirty , unfix toilet .. I expect something good quality and clean hotel but its so bad ...receptionist are so blur not so friendly and look very tired face. Cant expect for tomorrow breakfast..and the hotel look so rundown

Was this review helpful? Yes 1
HGCKTN, Manager at Grand Continental Kuantan, responded to this review

Dear Sir/Madam, We thank you for choosing Hotel Grand Continental as your choice of stay during your recent trip to Kuantan. We appreciate all your comments that we have taken very seriously so that we will be able to improve in the Product and Service. We are indeed seriously conducting our room maintenance programs that will ensure that the room... More

Penang, Malaysia
1 review
5 of 5 stars Reviewed September 3, 2014

I would like to say that the convincing power from the Reception staff was great and I am happy to accept the offer. The friendly staff who introduced this room to us made all the efforts for us to change our minds and try the Premier Room. To our delight , the rooms are great and clean with all the... More

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HGCKTN, Manager at Grand Continental Kuantan, responded to this review

Dear Sir/Madam, Greeting from Hotel Grand Continental Kuantan ! It was indeed a pleasure serving you during your last trip to Kuantan you had an enjoyable stay in our Premier rooms. We always believe in providing the best quality rooms and service to all guests. We are also pleased that you enjoyed our breakfast variety and am sure that the... More

Kuala Lumpur, Malaysia
Senior Contributor
48 reviews 48 reviews
29 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 1, 2014

We have just spent one night there. The Hotel is really located in the City Center, between two malls and just next to the medical Center. It is a bit aged outside and inside as well. But rooms were well equipped and clean. The bathroom are ok, except one towel which seemed to be used already... The breakfast was included,... More

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HGCKTN, Manager at Grand Continental Kuantan, responded to this review

Dear Sir, Thank you for choosing Hotel Grand Continental during your recent trip to Kuantan. We appreciate your comments which we have taken very seriously to ensure that the Service, Product and Food is improved. We always believe in providing the best service standards together with the room facilities altogether. We have made sure that during the peak hours of... More

Ipoh, Malaysia
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 20, 2014

At 1 o'clock in the morning, with heavy rain pouring, we were welcomed by an excellent crew, with sincere smiles. But in such condition, the smiling employee can only offer a big umbrella. The management can only provide a very small shade for their lobby entrance, only half of our mpv was shaded. Checking in was rather smooth, with smiling... More

Was this review helpful? Yes 1
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 16, 2014

Hotel is near to malls and good eateries- Berjaya Mall is a short walk away and East Coast Mall less than 10 mins walk; Kemaman and Hai Peng kopitiams are about 5 mins walk, Swan Restaurant is round the corner and Sara Thai is across the road. Our twin room on the 10th floor, a non-smoking floor, was clean, quiet... More

Was this review helpful? Yes 1
Shah Alam, Malaysia
1 review
5 of 5 stars Reviewed June 9, 2014

Stay there for my daughter convo. The Staff is very helpful and friendly. The Hotel is clean.. Near to the shopping mall and mamak reataurant by walking distant. Located in the heart of the kuantan city. Reasonable price too.

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HGCKTN, Manager at Grand Continental Kuantan, responded to this review

Dear Guest, Dear Guest, Thank you for staying with us during your visit to Kuantan with your family. We would like to thank you for your pleasant comments which we appreciate very much. We always believe in maintaining our product and improving our service so that every guest would enjoy their stay and return to stay with us again. We... More

Bangi Selangor
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 7, 2014

I stayed at this hotel sometime in February 2014. I have stayed there befoer. Nothing at changed much for the last few years. Location is good. In city center and not far from the famous 'grilled fish' restaurant at Tanjong Lumpur. If you wish to stay more than 2 days, it is much better to find an alternative place.

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HGCKTN, Manager at Grand Continental Kuantan, responded to this review

Dear Guest, We would like to thank you for your continuous support and appreciate your feedback. We have actually renovated our Premier Rooms late last year with new fixtures and fittings. I would recommend you to try these rooms during your next visit to Kuantan. We are also looking at refurbishing the rest of the Hotel rooms to ensure that... More

Top Contributor
65 reviews 65 reviews
16 hotel reviews
283 helpful votes 283 helpful votes
2 of 5 stars Reviewed June 7, 2014

I check in in the march of june and this is my first hotel stay in kuantan. The hotel is centrally located in the heart of kuantan town. If you were to travel anywhere is easy. A walking distance of 3 minutes behind the hotel is a popular kopitiam call hai peng. The traditional breakfast like nasi lemak, half boil... More

Was this review helpful? Yes 4
HGCKTN, Manager at Grand Continental Kuantan, responded to this review

Dear Guest, We would like to thank you for staying with us during your trip to Kuantan in June. We are pleased to know that you enjoyed the food which is near our Hotel. We believe that you had visited our Health Center which only provides Sauna and Traditional Massage. We would also like to apologize that there was no... More

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Additional Information about Grand Continental Kuantan

Address: Jalan Gambut, Kuantan, Malaysia
Location: Malaysia > Pahang > Kuantan District > Kuantan
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Grand Continental Kuantan 3.5*
Number of rooms: 200
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Also Known As:
Grand Continental Kuantan Hotel Kuantan
Grand Continental Hotel Kuantan

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