We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Continental Kuantan

Jalan Gambut, Kuantan 25000, Malaysia
Hotel amenities
Grand Continental Kuantan
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #25 of 44 Hotels in Kuantan
A recent review
3 of 5 stars reviewed 3 weeks ago
D_Jekyll Malaysia
Add Photo Write a Review

73 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    9
    17
    21
    17
    9
See reviews for
20
9
4
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (73)
  • Mar-May only
    (13)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (12)
All months
Malaysia
Level Contributor
470 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 281 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Having been here for decades, the hotel has its old school appeal but on the other hand, it also needs updating to lure the crowd that seeks a more trendy option. The lobby shouts 70s from any angle. We got a Deluxe room which is a refurbished room. Some updating on the decor, curtains & fittings. It is not a... More 

Was this review helpful? Yes
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Valued Guest, Warmest greetings from Hotel Grand Continental Kuantan.... We are appreciated your comments for us strive harder to improve further and render better services for all guests, please rest assured that all comments given will certainly look into and motivate hotel team for overall improvement, progressive upgrading in general to meet market competitiveness always is our priority to... More 

1 review
4 of 5 stars Reviewed July 21, 2015

Always be my favourite hotel to stay each time back to my hometown... clean and well maintain.. Hotel is less than 30mins from Kuantan airport. Room is spacious, bathroom with bathtub and rain shower. Staff is polite & friendly. Also the price are affordable.

Was this review helpful? Yes
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Valued Guest, Warmest greetings from Hotel Grand Continental Kuantan.... We are appreciated your comments for us strive harder to improve further and render better services for all guests, please rest assured that all comments given will certainly look into and motivate hotel team for overall improvement... Any further assistance require for your future visit, I can be contacted at... More 

Kuala Lumpur, Malaysia
2 reviews
3 of 5 stars Reviewed July 16, 2015

Stay in Deluxe room for a night before we back to celebrate raya at Kelantan since traffic jam is bad from KL. The reception was very nice when we walk in and ask for room. A simple room but good for family or business trip.

Was this review helpful? Yes
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Valued Guest, Warmest greetings from Hotel Grand Continental Kuantan.... We are appreciated your comments for us strive harder to improve further and render better services for all guests, please rest assured that all comments given will certainly look into and motivate hotel team for overall improvement... Any further assistance require for your future visit, I can be contacted at... More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed July 8, 2015

i stayed in Grand Continental Kuantan Visiting my friends during fasting month.I Just simply waking to the hotel to inquiry the room. upon arrival one of the Fat bellman assist me to counter to check the availbility. And then one of the boy assist me with offer Room with Ramadhan package which i think its acceptable the price inslusive sahur... More 

Was this review helpful? Yes
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Valued Guest, Warmest greetings from Hotel Grand Continental Kuantan.... We are appreciated your comments for us strive harder to improve further and render better services for all guests, please rest assured that all comments given will certainly look into and motivate hotel team for overall improvement... Any further assistance require for your future visit, I can be contacted at... More 

1 review
2 of 5 stars Reviewed July 2, 2015

Stayed 4 nights. We got bitten by bed mites. For the price we paid for 3-star hotel, I don't really mind poor room service, but it has to be at least hygienic and clean. Missing bath mat and didn't vacuum the carpet. Cold buffet breakfast, didn't even bother to warm them up.

Was this review helpful? Yes
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Valued Guest, Warmest greetings from Hotel Grand Continental Kuantan.... We valued your stay with us recently . Please do allow me firstly to apologize for what appears to have unpleasant experience about "bed bug" issues during your stay with us, , thus far, this "bed bug" issues which is never happen with us , however, we are certainly will... More 

Travelers are raving about these Kuantan hotels

Shah Alam, Malaysia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 25, 2015

deluxe twin which located at 8th floor, room the room was smelly and carpet wet in front the bath room and also carpet near with the bed. then they replace with premium twin room less choices for breakfast example the omelette had finish and by time shown 9.30.

Was this review helpful? Yes
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Valued Guest, Warmest greetings from Hotel Grand Continental Kuantan.... We thank you for staying with us recently. Please do allow me firstly to apologize for what appears to have unpleasant experience during your stay and please be assured that we have already taken all constructive comments into our consideration to improve further to serve guest better in future especially... More 

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed June 18, 2015

Checked in at nearly 3pm. The building looks decent. The bellman was helpful. We were given a family room which is spacious. The overal design of the room was a little bit outdated but for me, it didn't bother me that much as it was clean & comfortable. The TV channel was moderate. Breakfast spread was adequate, just simple but... More 

Was this review helpful? Yes
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Valued Guest, Warmest greetings from Hotel Grand Continental Kuantan.... We thank you for staying with us recently. Please do allow me firstly to apologize for what appears to have unpleasant experience during your stay and please be assured that we have already taken all constructive comments into our consideration to improve further to serve guest better in future. Your... More 

Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed June 18, 2015

I was here for a night with my family. We were walk-in customers (had to book 2 rooms) as the hotels in the vicinity were fully booked due to the Malaysian school holidays. The staff that greeted us was a friendly and polite local. Even the hotel security was plesant. Looking at the number of recent framed awards, we figured... More 

Was this review helpful? Yes
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Sir/Madam, Thank you for your review of our hotel, we will certainly valued and look into those shortcoming areas for improvement.. We are strive hard to improve to make guest stay as comfort as possible, please rest assured that feedback from guest for us to goes extra mine is very much appreciated... Should future stay need assistance, kindly contact:... More 

Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 9, 2015

we stayed at Hotel Grand Continental for 1 night, the hotel location is good which near to the shopping centre and food court. Staff is polite & friendly. hope to make it a regular stay whenever i'm in Kuantan. Also the price are affordable.

Was this review helpful? Yes 1
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Valued Guest, Warmest greetings from Hotel Grand Continental Kuantan.... We are appreciated your comments for us strive harder to improve further and render better services for all guests, please rest assured that all comments given will certainly look into and motivate hotel team for overall improvement... Any further assistance require for your future visit, I can be contacted at... More 

Malaysia
Level Contributor
470 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 281 helpful votes
3 of 5 stars Reviewed March 3, 2015

Spent a night in Grand Continental and although it is an aged hotel, overall appearance is still somewhat acceptable. It seems that there has been little to no effort in changing anything since it opens its doors decades ago. Having said that, certain parts of the hotel does seem to hold its 70s/80s charm. In term of location, it is... More 

Was this review helpful? Yes 1
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Valued Guest, Warmest greetings from Hotel Grand Continental Kuantan.... We thank you for staying with us recently. Please do allow me firstly to apologize for what appears to have unpleasant experience during your stay and please be assured that we have already taken all constructive comments into our consideration to improve further to serve guest better in future. Your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

59 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (56)
Viewed
View from room (5)
Viewed
Bathroom (12)
Viewed
Room/suite (18)
Viewed
Dining (3)
Viewed
Hotel & grounds (3)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (3)
Viewed
Room/suite (2)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Kuantan hotels
0.5 mi away
Vistana Kuantan City Centre
0.5 mi away
The Zenith Hotel, Kuantan
0.3 mi away
Rocana Hotel Kuantan
Rocana Hotel Kuantan
#6 of 44 in Kuantan
4.0 of 5 stars 70 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
M.S. Garden Hotel Kuantan
M.S. Garden Hotel Kuantan
#14 of 44 in Kuantan
3.5 of 5 stars 97 reviews
0.6 mi away
Hotel Sentral Kuantan
Hotel Sentral Kuantan
#10 of 44 in Kuantan
3.5 of 5 stars 93 reviews
0.5 mi away
Cathayana Hotel Kuantan
Cathayana Hotel Kuantan
#4 of 44 in Kuantan
4.0 of 5 stars 12 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay