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All 39 Kuantan hotels

Grand Continental Kuantan

3.5 of 5 Hotel   |   Jalan Gambut, Kuantan, Malaysia
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Grand Continental Kuantan
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Ranked #12 of 39 Hotels in Kuantan
A recent review
5 of 5 stars Reviewed September 3, 2014
Betty1823 Penang, Malaysia
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58 reviews from our community

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    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Pay too much money for dirty , unfix toilet .. I expect something good quality and clean hotel but its so bad ...receptionist are so blur not so friendly and look very tired face. Cant expect for tomorrow breakfast..and the hotel look so rundown

Was this review helpful? Yes 1
Penang, Malaysia
1 review
5 of 5 stars Reviewed September 3, 2014

I would like to say that the convincing power from the Reception staff was great and I am happy to accept the offer. The friendly staff who introduced this room to us made all the efforts for us to change our minds and try the Premier Room. To our delight , the rooms are great and clean with all the... More

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Kuala Lumpur, Malaysia
Senior Contributor
46 reviews 46 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 1, 2014

We have just spent one night there. The Hotel is really located in the City Center, between two malls and just next to the medical Center. It is a bit aged outside and inside as well. But rooms were well equipped and clean. The bathroom are ok, except one towel which seemed to be used already... The breakfast was included,... More

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Ipoh, Malaysia
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed August 20, 2014

At 1 o'clock in the morning, with heavy rain pouring, we were welcomed by an excellent crew, with sincere smiles. But in such condition, the smiling employee can only offer a big umbrella. The management can only provide a very small shade for their lobby entrance, only half of our mpv was shaded. Checking in was rather smooth, with smiling... More

Was this review helpful? Yes 1
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 16, 2014

Hotel is near to malls and good eateries- Berjaya Mall is a short walk away and East Coast Mall less than 10 mins walk; Kemaman and Hai Peng kopitiams are about 5 mins walk, Swan Restaurant is round the corner and Sara Thai is across the road. Our twin room on the 10th floor, a non-smoking floor, was clean, quiet... More

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Shah Alam, Malaysia
1 review
5 of 5 stars Reviewed June 9, 2014

Stay there for my daughter convo. The Staff is very helpful and friendly. The Hotel is clean.. Near to the shopping mall and mamak reataurant by walking distant. Located in the heart of the kuantan city. Reasonable price too.

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HGCKTN, Manager at Grand Continental Kuantan, responded to this review

Dear Guest, Dear Guest, Thank you for staying with us during your visit to Kuantan with your family. We would like to thank you for your pleasant comments which we appreciate very much. We always believe in maintaining our product and improving our service so that every guest would enjoy their stay and return to stay with us again. We... More

Bangi Selangor
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 7, 2014

I stayed at this hotel sometime in February 2014. I have stayed there befoer. Nothing at changed much for the last few years. Location is good. In city center and not far from the famous 'grilled fish' restaurant at Tanjong Lumpur. If you wish to stay more than 2 days, it is much better to find an alternative place.

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HGCKTN, Manager at Grand Continental Kuantan, responded to this review

Dear Guest, We would like to thank you for your continuous support and appreciate your feedback. We have actually renovated our Premier Rooms late last year with new fixtures and fittings. I would recommend you to try these rooms during your next visit to Kuantan. We are also looking at refurbishing the rest of the Hotel rooms to ensure that... More

Top Contributor
50 reviews 50 reviews
13 hotel reviews
214 helpful votes 214 helpful votes
2 of 5 stars Reviewed June 7, 2014

I check in in the march of june and this is my first hotel stay in kuantan. The hotel is centrally located in the heart of kuantan town. If you were to travel anywhere is easy. A walking distance of 3 minutes behind the hotel is a popular kopitiam call hai peng. The traditional breakfast like nasi lemak, half boil... More

Was this review helpful? Yes 4
HGCKTN, Manager at Grand Continental Kuantan, responded to this review

Dear Guest, We would like to thank you for staying with us during your trip to Kuantan in June. We are pleased to know that you enjoyed the food which is near our Hotel. We believe that you had visited our Health Center which only provides Sauna and Traditional Massage. We would also like to apologize that there was no... More

Kuala Lumpur, Malaysia
Contributor
14 reviews 14 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed May 25, 2014

Checkin for business trip in Kuantan for 3nights in May 2014. Usual stay at Vistana Kuantan but due to overbooked I have no choice but look for alternative. Booked this hotel via booking.com which deliver inaccurate and outdated information. About this hotel; Pro; Near to mall and restaurant Con; Dirty and parking not maintained. No access from parking to hotel... More

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HGCKTN, Manager at Grand Continental Kuantan, responded to this review

Dear Guest, We would like to thank you for staying with us during your business trip to Kuantan. We would like to apologize for all the shortcomings which you had experienced and rest be assured that we have already taken all the necessary step and measure to improve in the Facilities and Services of the Hotel. We always believe that... More

KL,M'sia
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 24, 2014

Checking in was slow but at least the staff was very polite so no complaints. Room was decently clean and beds comfortable enough so no complaints. Quite surprised that no hair dryer is available in the room and one needs to call housekeeping for it. Promptly brought by a grouchy staff who was not concern that I can’t open the... More

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HGCKTN, Manager at Grand Continental Kuantan, responded to this review

Dear Guest, We would like to thank you for staying with us and are pleased to know that you had a pleasant experience. We always believe in guest comfort and satisfaction and we ensure that Service provided is always at its best. All our rooms are equipped with hair dryers and we sincerely apologize for the inconvenience that you had... More

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Additional Information about Grand Continental Kuantan

Address: Jalan Gambut, Kuantan, Malaysia
Location: Malaysia > Pahang > Kuantan District > Kuantan
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Grand Continental Kuantan 3.5*
Number of rooms: 200
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Also Known As:
Grand Continental Kuantan Hotel Kuantan
Grand Continental Hotel Kuantan

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