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All 39 Kuantan hotels

Grand Continental Kuantan

3.5 of 5 Hotel   |   Jalan Gambut, Kuantan, Malaysia
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Grand Continental Kuantan
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Ranked #11 of 39 hotels in Kuantan
A recent review
4 of 5 stars reviewed 5 weeks ago
kyloh Singapore, Singapore
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54 people have reviewed this hotel

Traveler rating
    6
    13
    16
    13
    6
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10
5
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23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Hotel is near to malls and good eateries- Berjaya Mall is a short walk away and East Coast Mall less than 10 mins walk; Kemaman and Hai Peng kopitiams are about 5 mins walk, Swan Restaurant is round the corner and Sara Thai is across the road. Our twin room on the 10th floor, a non-smoking floor, was clean, quiet... More

Shah Alam, Malaysia
1 review
5 of 5 stars Reviewed June 9, 2014

Stay there for my daughter convo. The Staff is very helpful and friendly. The Hotel is clean.. Near to the shopping mall and mamak reataurant by walking distant. Located in the heart of the kuantan city. Reasonable price too.

HGCKTN, Manager at Grand Continental Kuantan, responded to this review

Dear Guest, Dear Guest, Thank you for staying with us during your visit to Kuantan with your family. We would like to thank you for your pleasant comments which we appreciate very much. We always believe in maintaining our product and improving our service so that every guest would enjoy their stay and return to stay with us again. We... More

Bangi Selangor
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 7, 2014

I stayed at this hotel sometime in February 2014. I have stayed there befoer. Nothing at changed much for the last few years. Location is good. In city center and not far from the famous 'grilled fish' restaurant at Tanjong Lumpur. If you wish to stay more than 2 days, it is much better to find an alternative place.

HGCKTN, Manager at Grand Continental Kuantan, responded to this review

Dear Guest, We would like to thank you for your continuous support and appreciate your feedback. We have actually renovated our Premier Rooms late last year with new fixtures and fittings. I would recommend you to try these rooms during your next visit to Kuantan. We are also looking at refurbishing the rest of the Hotel rooms to ensure that... More

Senior Contributor
38 reviews 38 reviews
10 hotel reviews
142 helpful votes 142 helpful votes
2 of 5 stars Reviewed June 7, 2014

I check in in the march of june and this is my first hotel stay in kuantan. The hotel is centrally located in the heart of kuantan town. If you were to travel anywhere is easy. A walking distance of 3 minutes behind the hotel is a popular kopitiam call hai peng. The traditional breakfast like nasi lemak, half boil... More

HGCKTN, Manager at Grand Continental Kuantan, responded to this review

Dear Guest, We would like to thank you for staying with us during your trip to Kuantan in June. We are pleased to know that you enjoyed the food which is near our Hotel. We believe that you had visited our Health Center which only provides Sauna and Traditional Massage. We would also like to apologize that there was no... More

Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed May 25, 2014

Checkin for business trip in Kuantan for 3nights in May 2014. Usual stay at Vistana Kuantan but due to overbooked I have no choice but look for alternative. Booked this hotel via booking.com which deliver inaccurate and outdated information. About this hotel; Pro; Near to mall and restaurant Con; Dirty and parking not maintained. No access from parking to hotel... More

HGCKTN, Manager at Grand Continental Kuantan, responded to this review

Dear Guest, We would like to thank you for staying with us during your business trip to Kuantan. We would like to apologize for all the shortcomings which you had experienced and rest be assured that we have already taken all the necessary step and measure to improve in the Facilities and Services of the Hotel. We always believe that... More

KL,M'sia
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed May 24, 2014

Checking in was slow but at least the staff was very polite so no complaints. Room was decently clean and beds comfortable enough so no complaints. Quite surprised that no hair dryer is available in the room and one needs to call housekeeping for it. Promptly brought by a grouchy staff who was not concern that I can’t open the... More

HGCKTN, Manager at Grand Continental Kuantan, responded to this review

Dear Guest, We would like to thank you for staying with us and are pleased to know that you had a pleasant experience. We always believe in guest comfort and satisfaction and we ensure that Service provided is always at its best. All our rooms are equipped with hair dryers and we sincerely apologize for the inconvenience that you had... More

Senior Contributor
33 reviews 33 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 5, 2014

Booked room for 3 people. Kuantan new one way layout means the hotel cannot be access through Berjaya Megamall by car. Single bed and king size/ double bed in a room is very convenience for family of 4 like us ( 2 adults & 2 toddlers). Stairs from basement parking to lobby. When we stay there, only 1 lift is... More

HGCKTN, Manager at Grand Continental Kuantan, responded to this review

Dear Guest, We would like thank you for choosing Hotel Grand Continental as your preferred Hotel during your visit to Kuantan. We have taken the necessary measures to write officially to the authorities on the new traffic layout which is very inconvenient to our guest. We believe that all guest must be comfortable staying with us. Our Hotel is very... More

Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 24, 2014

I booked online via a 3rd party site after much comparison, which was better than the quoted price from the hotel reservation desk although the staff said those are the cheapest rates. Room is clean and spacious, mini fridge, kettle and tea/coffee provided, iron and board provided in room. Bfast the coffee house is only RM10/pax. Just a simple buffet,... More

HGCKTN, Manager at Grand Continental Kuantan, responded to this review

Dear Guest, Thank you for staying with us during your recent trip to Kuantan! We would like to thank you for your pleasant comments which we appreciate very much. We always believe in maintaining our product and improving our service so that every guest would enjoy their stay and make Grand Continental Hotel as their preferred choice hotel when they... More

Petaling Jaya, Malaysia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 11, 2014

This hotel is right smack in Kuantan town, with lots of shops, stores, a mall, and restaurants within walking distance. The staff were professional, courteous and knowledgeable. The room was spacious and clean, and so was the bathroom. There were no issues with faulty lights or plumbing. The buffet breakfast was good, with a decent selection. Overall, it was value-for-money... More

HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Guest, Thank you for choosing Grand Continental Hotel Kuantan as your preferred place of stay during your trip to Kuantan! We would like to thank you for your kind compliments on our breakfast and our services. We always believe in product and service EXCELLENCE so that all our guest will enjoy their stay and continue to be our patronize... More

Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 17, 2014

No prior bookings were made for our weekend stay but we got a room - premier room. Probably it was their low peak season. There was a bell-boy who carried our luggages. Although he couldnt speak much english but he tried his very best to assist us. He showed us to our room. Guided us through the location of the... More

HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Guest, Thank you for staying with us during your visit to Kuantan with your family. We would like to thank you for the compliments that you had shared and experienced during your stay with us. We are glad that you had enjoyed your stay in our newly upgraded Premier Rooms with all the complete services made available in the... More

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Additional Information about Grand Continental Kuantan

Address: Jalan Gambut, Kuantan, Malaysia
Location: Malaysia > Pahang > Kuantan District > Kuantan
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Grand Continental Kuantan 3.5*
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Also Known As:
Grand Continental Kuantan Hotel Kuantan
Grand Continental Hotel Kuantan

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Business Center with Internet Access Free Parking Restaurant Room Service Swimming Pool Wheelchair access
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