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Grand Continental Kuantan

Jalan Gambut, Kuantan 25000, Malaysia
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Grand Continental Kuantan
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79 Reviews from our TripAdvisor Community

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Kuala Lumpur
Level Contributor
98 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Grand Continental Hotel Kuantan is located next to one of the largest shopping centers in Kuantan, the Berjaya Mega Mall. The 8-storey hotel offers 8 room types in the three star range. The large entrance hall and front desk offers good space for arriving and departing guests. Interesting enough this hotel offers a new type of offering, Late Arrival, Early... More 

Helpful?
Thank Dutchwriter
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed December 28, 2015 via mobile

Hotel located centrally near to megamall kuantan and others shops. This hotel are old decorated with old furniture. But this hotel can still considered comfort to stay. They have basement cars park, walking distance to nearest restaurants. Staff are great but the WiFi not working during my stays. The safety of the guests are guaranteed because they use access card... More 

Helpful?
Thank Muhammad N

Travelers are raving about these Kuantan hotels

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 10, 2015

Room and its facility (amenities, toilet) was very old except the LCD tv. It may not been refurbished for quite sometimes. Reception and lobby was quite OK and its a clean hotel. Price is bit high for such facility. Bottom line will not come to this hotel unless there is no choice.

Helpful?
Thank Zul-Sarah
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed September 11, 2015 via mobile

We stayed in two inter connecting family rooms. Pros: central location, great restaurants close by, mall across the road, free WiFi, friendly concierge. Cons: hotel is dated and needs renovation and maintenance, room carpets and general fixtures and fittings in very poor state of repair, bedsheets were clean but quilt cover was filthy and looked and smelt as if they... More 

Helpful?
1 Thank kuantannewbie
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Valued Guest, Warmest greetings from Hotel Grand Continental Kuantan.... We are appreciated your comments for us strive harder to improve further and render better services for all guests, please rest assured that all comments such as overall room and linen condition, hotel lift's, front desk attitude, breakfast quality and layout will certainly look into and motivate hotel team for... More 

Kuala Lumpur
Level Contributor
217 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
2 of 5 stars Reviewed September 9, 2015

Hotel: The hotel is walking distance from Mega Mall and near eateries and shopping. The hotel facade shows its age. Facilities: There isn't much to offer, simply sleep and wake. Service: Staff attitude could improve. Meals: The breakfast buffet spread was basic, but the dishes were just mediocre. The coffee house needs to improve their air-conditioning. The service also needs... More 

Helpful?
Thank tony12cu
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Valued Guest, Warmest greetings from Hotel Grand Continental Kuantan.... We are appreciated your comments for us strive harder to improve further and render better services for all guests, please rest assured that all comments such as staff attitude, breakfast layout, air-con at coffee house, TV channel as well as overall room condition will certainly look into and motivate hotel... More 

Petaling Jaya, Malaysia
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed September 8, 2015

Pros: Friendly staff City center, many food stalls nearby Easy parking Free wifi that actually works Cons: Impression of hotel: Stingy 1. Needs renovation pronto. Rusty taps and stained tiles/curtains/towels. Air conditioning in the corridor was leaking and there were buckets collecting the leaks. 2. Musty smell 3. Mildly cool air conditioning (central, non adjustable) 4. Breakfast consists mainly of... More 

Helpful?
Thank TravellingMage
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Valued Guest, Warmest greetings from Hotel Grand Continental Kuantan.... We are appreciated your comments for us strive harder to improve further and render better services for all guests, please rest assured that all comments such as carpet and room condition issues, breakfast layout and set up, heater, WIFI,... will certainly look into and motivate hotel team for overall improvement,... More 

Malaysia
Level Contributor
520 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 345 helpful votes
3 of 5 stars Reviewed August 3, 2015

Having been here for decades, the hotel has its old school appeal but on the other hand, it also needs updating to lure the crowd that seeks a more trendy option. The lobby shouts 70s from any angle. We got a Deluxe room which is a refurbished room. Some updating on the decor, curtains & fittings. It is not a... More 

Helpful?
Thank D_Jekyll
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Valued Guest, Warmest greetings from Hotel Grand Continental Kuantan.... We are appreciated your comments for us strive harder to improve further and render better services for all guests, please rest assured that all comments given will certainly look into and motivate hotel team for overall improvement, progressive upgrading in general to meet market competitiveness always is our priority to... More 

1 review
4 of 5 stars Reviewed July 21, 2015 via mobile

Always be my favourite hotel to stay each time back to my hometown... clean and well maintain.. Hotel is less than 30mins from Kuantan airport. Room is spacious, bathroom with bathtub and rain shower. Staff is polite & friendly. Also the price are affordable.

Helpful?
Thank Rsya R
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Valued Guest, Warmest greetings from Hotel Grand Continental Kuantan.... We are appreciated your comments for us strive harder to improve further and render better services for all guests, please rest assured that all comments given will certainly look into and motivate hotel team for overall improvement... Any further assistance require for your future visit, I can be contacted at... More 

Kuala Lumpur, Malaysia
2 reviews
3 of 5 stars Reviewed July 15, 2015

Stay in Deluxe room for a night before we back to celebrate raya at Kelantan since traffic jam is bad from KL. The reception was very nice when we walk in and ask for room. A simple room but good for family or business trip.

Helpful?
Thank Anne2187
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Valued Guest, Warmest greetings from Hotel Grand Continental Kuantan.... We are appreciated your comments for us strive harder to improve further and render better services for all guests, please rest assured that all comments given will certainly look into and motivate hotel team for overall improvement... Any further assistance require for your future visit, I can be contacted at... More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed July 7, 2015

i stayed in Grand Continental Kuantan Visiting my friends during fasting month.I Just simply waking to the hotel to inquiry the room. upon arrival one of the Fat bellman assist me to counter to check the availbility. And then one of the boy assist me with offer Room with Ramadhan package which i think its acceptable the price inslusive sahur... More 

Helpful?
Thank 1987Ain
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Valued Guest, Warmest greetings from Hotel Grand Continental Kuantan.... We are appreciated your comments for us strive harder to improve further and render better services for all guests, please rest assured that all comments given will certainly look into and motivate hotel team for overall improvement... Any further assistance require for your future visit, I can be contacted at... More 

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