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All 39 Kuantan hotels

Grand Continental Kuantan

3.0 of 5 Hotel   |   Jalan Gambut, Kuantan, Malaysia
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Grand Continental Kuantan
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35%
Ranked #10 of 39 hotels in Kuantan
A recent review
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48 people have reviewed this hotel

Traveler rating
    5
    12
    14
    12
    5
See reviews for
8
5
4
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked room for 3 people. Kuantan new one way layout means the hotel cannot be access through Berjaya Megamall by car. Single bed and king size/ double bed in a room is very convenience for family of 4 like us ( 2 adults & 2 toddlers). Stairs from basement parking to lobby. When we stay there, only 1 lift is... More

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Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I booked online via a 3rd party site after much comparison, which was better than the quoted price from the hotel reservation desk although the staff said those are the cheapest rates. Room is clean and spacious, mini fridge, kettle and tea/coffee provided, iron and board provided in room. Bfast the coffee house is only RM10/pax. Just a simple buffet,... More

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HGCKTN, Manager at Grand Continental Kuantan, responded to this review

Dear Guest, Thank you for staying with us during your recent trip to Kuantan! We would like to thank you for your pleasant comments which we appreciate very much. We always believe in maintaining our product and improving our service so that every guest would enjoy their stay and make Grand Continental Hotel as their preferred choice hotel when they... More

Petaling Jaya, Malaysia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed March 11, 2014

This hotel is right smack in Kuantan town, with lots of shops, stores, a mall, and restaurants within walking distance. The staff were professional, courteous and knowledgeable. The room was spacious and clean, and so was the bathroom. There were no issues with faulty lights or plumbing. The buffet breakfast was good, with a decent selection. Overall, it was value-for-money... More

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HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Guest, Thank you for choosing Grand Continental Hotel Kuantan as your preferred place of stay during your trip to Kuantan! We would like to thank you for your kind compliments on our breakfast and our services. We always believe in product and service EXCELLENCE so that all our guest will enjoy their stay and continue to be our patronize... More

Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 17, 2014

No prior bookings were made for our weekend stay but we got a room - premier room. Probably it was their low peak season. There was a bell-boy who carried our luggages. Although he couldnt speak much english but he tried his very best to assist us. He showed us to our room. Guided us through the location of the... More

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HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Guest, Thank you for staying with us during your visit to Kuantan with your family. We would like to thank you for the compliments that you had shared and experienced during your stay with us. We are glad that you had enjoyed your stay in our newly upgraded Premier Rooms with all the complete services made available in the... More

Singapore, Singapore
Contributor
20 reviews 20 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 14, 2013

My family of 4 went to stay for a night here in August aft a long road trip. We arrived quite late at night. Checking in was super smooth n fast. The staffs at the counter was super friendly. The overall hotel ambience was warm n inviting. It was kinda value for money too! No doubt that the hotel was... More

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Malaysia
Top Contributor
72 reviews 72 reviews
68 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed November 13, 2013

Located just a stone throw away from Megamall Kuantan & several eateries. The hotel itself is old & in dire need of upgrading works especially to the common facilities & lobby. The room we got was a deluxe room & has been mildly refurbished. Cleanliness & comfort both ranks average. Breakfast the next day was basic & rather bland. The... More

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Kuala Lumpur, Malaysia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 4, 2013

After my bad experience at the Zenith Hotel, I checked into this Hotel and was so delighted with the rooms and service which was so much better than Zenith. I was really surprised that an old Hotel is well maintained compared with a New Hotel. Staff here were so courteous and polite. All my questions were answered well without any... More

Was this review helpful? Yes 2
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Guest, Thank you for your pleasant comments which we appreciate very much. We always believe in maintaining our product and improving our service so that every guest would enjoy their stay and return to stay with us again. We always believe in ensuring guest comfort and satisfaction which drives us towards meeting our guest needs. Please do let us... More

Kuala Lumpur, Malaysia
Contributor
19 reviews 19 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed October 31, 2013

I stayed in the Grand Continental back in June. On arriving at the hotel I parked my car in the basement and then discovered that there is no lift to take you up to the lobby. So I lugged my suitcase up the stairs. On check in the staff did their job, but nothing more. I went up to my... More

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HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Guest, Thank you for your comments which we have reviewed seriously. It is our utmost regret that you had a bad experience during your stay with us. We will definitely look into the matter and ensure that this will not happen again. We always believe in guest comfort and satisfaction whenever they stay with us. Please let me know... More

Pekan, Pahang
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 30, 2013

I'll give 6 stars if there is an option. I've stayed at the Hotel several times and we couldn't come up with a reason to choose another Hotel since Grand Continental is the BEST in town. I think the price is just nice compared to the services. And it's newly renovated so it's clean and comfy. Good for couples and... More

Was this review helpful? Yes 3
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Sakura, Its nice to know that you enjoyed our new rooms and hope that you would continue to stay with us again whenever you are in Kuantan. We always ensure guest comfort and satisfaction whenever they stay with us. Its is our mission to ensure that all guest enjoy their stay with us. Once again, thank you for your... More

Kuala Lumpur
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2013

I checked into this hotel and was immediately assisted by the Bellman upon my arrival from the airport. Although the reception was busy, the staff was very prompt and fast to assist me in my check in. The room that was given to me was a renovated room which I found it to be excellent. The bellman explained to me... More

Was this review helpful? Yes 2
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Mr. Bala, Thank you for your positive comments which you had experienced during your stay at our hotel. We are very proud to have you as our esteemed guest and hope that you will continue to support us. Happy Deepavali to you and your family! Thank you and warm regards, More

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Additional Information about Grand Continental Kuantan

Also Known As:
Grand Continental Kuantan Hotel Kuantan
Grand Continental Kuantan Hotel
Grand Continental Hotel Kuantan
Address: Jalan Gambut, Kuantan, Malaysia
Location: Malaysia > Pahang > Kuantan District > Kuantan
Amenities:
Business Center with Internet Access Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 39 hotels in Kuantan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand Continental Kuantan 3*
Reservation Options:
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