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Grand Continental Kuantan

3.0 of 5
Jalan Gambut, Kuantan, Malaysia
Hotel amenities
Grand Continental Kuantan
Ranked #16 of 38 hotels in Kuantan
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33 reviews from our community

    Trip type
Traveler rating
    1
    6
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    11
    4
Date Rating
ipoh
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 14, 2013 NEW

I was surprise that this hotel has shown improvement after my last stay in 2011. Rooms were refurbished and service has improved during check in throughout my stay. I really enjoyed my stay there and the food was excellent as the staff at the cafe was so accommodating. I will surely return to the hotel during my next visit to KUANTAN. Anyone... More

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Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed May 31, 2013

The hotel had smelly old-like hotel the moment i entered the hotel lobby.All staffs were very friendly and helpful.We needed room card to access the lift.The ceilings at the corridor had multiple watermarks, holes and the carpet damn smelly.Room space same as other standard hotel but holes on the wall and bathroom door.Had bathtub and swimming pool.Breakfast had multiple choices... More

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HGCKTN, Front Office Manager at Grand Continental Kuantan, responded to this review
June 7, 2013

Dear Guest, Thank you for staying with us during your visit to Kuantan in May, 2013. I would like to thank you for the feed backs which I am personally looking into it. The rooms and corridors are being refurbished in stages and we will have better rooms soon. I assure you that you will have a different experience when... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 15, 2013 via mobile

The room was spacious but because of the old carpet it was smelly. The corridor carpet was stained by watermark, can be smelly sometime. Pro Free coffee and tea making facilities Secure lift with key entry Free newspaper Swimming pool Near berjaya mall Friendly staff Con Old decor Carpetted room can be smelly Small tv with limited channels

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HGCKTN, General Manager at Grand Continental Kuantan, responded to this review
June 10, 2013

Dear Guest, Thank you for choosing Hotel Grand Continental Kuantan as your choice of hotel while in Kuantan. We truly appreciate your feedback given as this would help us improve our product and services to all our guests. The rooms and the corridors are being upgrading in stages. We truly apologize for all the inconvenience experienced during your stay with... More

Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 10, 2013

I was check-in around 3 am in the morning and the receptionist told that we can check-out 1pm next morning. we late for free breakfast and lucky me and my family still can have the breakfast. good service and polite staff.the room clean and wide.easy to reach mall in town.

Was this review helpful? Yes 2
North Bay, Canada
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed November 7, 2012 via mobile

Twice this week we dined at the Hotel Grand Continental Dining Room. The food was great, and so were the service and prices. We tried sea food preparations in Malay and Chinese styles and were impressed. We are Canadians presently vacationing in the Kuantan area. This restaurant is great and clean.

Was this review helpful? Yes 1
KL
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed August 5, 2012

I been there for working purpose. The room is very smelly maybe it is because of the old building and whole floor is the smoking room. Staff is ok and the breakfirst is so so. TV in the room is only have selected channel and small (14 inch).

Was this review helpful? Yes 3
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Contributor
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4 of 5 stars Reviewed July 17, 2012

The room is clean. Bathroom is big. The plus point is the hotel is located in the center of Kuantan town. With cable tv but only eight or nine channel...

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Singapore, Singapore
Contributor
17 reviews 17 reviews
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18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 3, 2012

Read through the reviews but still went ahead to book a Family room through Asia Travel.com for RM250 per night (Incl 3 breakfast, in fact 4 as the staff were kind enough not to charge my younger 11yrs old kid). Main reason for booking this badly reviewed property was that my bus arriving at the terminal would be within walking... More

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Putrajaya, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 9, 2012

Pros: 1) Strategically located in city centre. 2) Walking distance to - a shopping mall (Berjaya), a private hospital, 'makan places' (eateries) - mamak & night market (Saturday night). 3) Room was ok, cleanliness and everything was in order. Cons: 1) If you choose to park your car at the covered parking area, be careful when you're going up and... More

Was this review helpful? Yes 1
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed February 7, 2012 via mobile

Need to review the price are not reasonable for the room. Old room and the towel too old to used it.

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Additional Information about Grand Continental Kuantan

Also Known As:
Grand Continental Kuantan Hotel Kuantan
Grand Continental Kuantan Hotel
Grand Continental Hotel Kuantan
Address: Jalan Gambut, Kuantan, Malaysia
Region: Malaysia > Pahang > Kuantan District > Kuantan
Amenities:
Business Center Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 38 hotels in Kuantan
Price Range: $
Hotel Class:3 star (3*)
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