the hotel was not bad, staff are all well trained. very polite and friendly . we book the room through hotel website, write in to request for decoration for the room as it was actually a birthday celebration trip. the management reply the very next day .beside the room decoration they even present a free birthay cake as a welcome... more

This is the second time we stayed here. Stayed here in Early Aug, Booked a suite for 2 days. Was upgraded because the hotel was full. Exec suite was good except that it can get a bit dark at night when you wanna do some reading, must improve on lighting in lounge area. Left the next day at 4pm because... more

We arrived in the evening and check in was a breeze. Kids love the hotel especially the pool and the beach just right next to it. The rooms are pleasantly decorated but the tiled floor was not mopped. We have to constantly wear our own beach slippers in the rooms. The slippers provided are way too big for asian's feet.... more

Business brought me to Kuantan for about three weeks, and thankfully Swiss Gardens made it a pleasant trip, and gave me a bit of a home away from home. The front desk staff makes an effort to remember your name, as well as the basic details of your trip. It's nice to return each day to a smile and a... more

Nice place to enjoy and relax either for honeymoon or with family. more

All staffs were very helpful and courteous. Services was extended with a smile... Deluxe Sea View Room really nice and cosy, wonderful design and decor. i really enjoyed my stay!! more

The unusual thing about this hotel is that it is far nicer than it appears on its website. Perhaps it is because the rooms were all refurbished and their website was not updated. We came here after been turned off by a very rude staff at the nearby Hyatt and thank goodness for that. The rooms are brilliant, beach excellent... more

Swiss-Garden was the second hotel we stayed in Kuantan (The first night we stayed at another town hotel). We booked a Deluxe Sea View room @460 (come with two breakfast). The price is at the high side, but we can't really compaint because it was a last minute decision and furthermore we don't hv much choice as other hotels were... more

I recently visited this resort for the 2nd time and found that the level of service has increased tremendously. My wife and I being 'seasoned' travellers booked ahead and when we arrived, there was a long queue checking-in. Then another receptionist appeared and wisked us to another check-in counter and checked us in. This was a good start I thought... more