Swiss-Garden Resort & Spa Kuantan (Malaysia) - Hotel Reviews

Address: 2656 & 2657, Mukim Sungai Karang | Balok Beach, Beserah, Kuantan 26100, Malaysia

Region: Malaysia > Pahang > Kuantan District > Kuantan

Amenities:

Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free Parking Kids Activities Restaurant Room Service Suites Swimming Pool

Hotel Style:

#2 On the Beach Hotels in Kuantan

#2 Luxury Hotels in Kuantan

Price Range: $

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Sky, sea and sun provide a peaceful backdrop to a landscape so alluring it stirs the emotions. The vivid colours of nature's palette glow in the soft tropical light accenting the purity of air, water and land. From the colors of the sunset, to soothing air greeting you with a warm embrace; the newly refurbished Swiss- Garden Resort & Spa, Kuantan (SGRSK), offers sensual delights at every turn with the recent completion of its refurbishment exercise. ... more less

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Also Known As:: Swiss-Garden Hotel; Swiss-Garden Resort And Spa; Swiss-Garden Hotel Kuantan; Swiss Garden Hotel Kuantan; Swiss Garden Hotel; Swiss Garden Resort

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329 reviews from our community

See which rooms travelers prefer - 70 traveler tips

ABeh

Singapore, Singapore

Top Contributor

76 reviews

14 hotel reviews

Reviews in 12 cities

17 helpful votes

“peaceful stay with wonderful staff”

Reviewed June 19, 2013 NEW

stayed 5D4N in a deluxe pool view room. room was spacious and clean. i think we had a newly renovated room as our friend's room looked spartan in comparison. lobby area is big and you can access wifi for free there. actually only for 2 hours. signals in rooms are weak. swimming pool is quite deep, about 1.5m and the... More

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ichatraveller

Senior Contributor

23 reviews

17 hotel reviews

Reviews in 16 cities

14 helpful votes

“Good value, nice beach for flying kites, clean pool, friendly staff”

Reviewed June 16, 2013 NEW

Stayed 3D2N early Jun during school holiday. The hotel was packed even though we booked for weekdays stay. Check in was smooth, lobby area quite big and cosy. Beach wide and clean, excellent for my morning jog. Wave not so strong and you can let your children play without worry too much. Flying kite also great in the evening because... More

Thank you for staying at Swiss garden Resort and Spa during your recent stay in Kuantan. We are indeed happy that your stay has been most satisfying and also on your compliments on our prompt check in and also friendly staff at our poolside. These kind words will further motivate us to excel in raising up our standards in service... More

165caramel1

Senior Reviewer

7 reviews

4 hotel reviews

Reviews in 6 cities

7 helpful votes

“3days 2nights stay - Nice stay and yummy jumbo satay n claypot vege”

Reviewed June 12, 2013 NEW via mobile

Overall the location is good. We had lunch at the restaurant , the jumbo satay and the claypot vege were very yummy. Breakfast was fine. Staff at pool and frontdesk were friendly. Booked the stay online for 3adult and 1 child but the room only has 3 towels. Request for additional towel and was told need to pay for it.... More

Was this review helpful? Yes 2

Thank you for selecting Swiss Garden Resort and Spa Kuantan as your choice Hotel during your recent stay. Your valuable comments on our a la carte food especially satay and also on the breakfast will help us in our quest to innovate excellence in everything that we do with the ultimate quest towards guest satisfaction in line with the Swiss... More

bd_mother

Kuala Lumpur, Malaysia

21 reviews

8 hotel reviews

Reviews in 9 cities

5 helpful votes

“Great value and joyful holidays”

Reviewed June 12, 2013

Went to this hotel during school holidays time with husband and two young kids (5 & 7 years old). We booked for the family packages. And the hotel upgrade us from garden view to pool view room. Give us the extra bed free of charge. And give us the choices of either seafood bbq buffet dinner or chinese set dinner.... More

Warmest greetings from all of us at Swiss garden resort and Spa Kuantan. Thank you for the positive feed back that you had written regarding your stay in Kuantan and we have also noted on your feed back regarding the pool and the Garden Terrace Restaurant. In view of the anticipated large crowds for breakfast we had erected the canopy... More

FunHappyHolidays

1 review

2 helpful votes

“Great beachfront, Warm & Courteous Staffs”

Reviewed June 10, 2013

My family and I love Kuantan beach so much that we always go there on our short holidays and our no. 1 choice of hotel there, the Swiss Garden Resort! It has a clean and never crowded beach, two large pool (for kids and adults), an outdoor Jacuzzi, great choice of breakfast buffet, large rooms, friendly staffs and many other... More

Thank you for selecting Swiss garden Resort and Spa Kuantan as your choice Hotel during your recent stay in Kuantan. We thank you for the positive feed back on our staff and also on our product. We strive to improve and positive feed back as you have written will only spur us on to improve further and initiate creativity to... More

HammerM

Petaling Jaya, Malaysia

Contributor

13 reviews

7 hotel reviews

“Great value for the price”

Reviewed June 9, 2013

We spent three days in Kuantan in early June Andrew picked the Swiss Garden because they had interconnecting rooms available at a decent price at short notice. To be honest, I wasn't expecting much, but was pleasantly surprised. The rooms are a bit dated but clean. Amenities aren't the best, but the basics are provided. They have a large pool,... More

Thank you for your positive comments on your recent stay at the Swiss Garden Resort and Spa Kuantan. These comments will only motivate us to strive towards exemplary guest satisfaction standards that are in line with our Swiss Garden Brand standards. The beach front is our focal selling point with it's serenity and it is almost like a private beach.... More

kumaradha

India

“Great Holiday!!”

Reviewed June 7, 2013

Swiss Garden is a truly beautiful resort. We spent 3 days in the resort with my wife and two children. Everything is great there. The staff are friendly and very helpful. The rooms are comfortable and very spacious. We had a great time with my two children in the swimming pool and also there are lots of activities for children.... More

Thank you for taking the time to pen your thoughts on your stay at Swiss Garden Hotel Kuantan and we are indeed proud and inspired by your positive feed back that will spur us towards further improvising on our guest satisfaction programmes that are in line with our Swiss Garden International brand standards. The breakfast buffet is alternated daily on... More

Samster0401

1 helpful vote

“Good hotel but need a bit of upgrade”

Stayed during peak season for 1 night. So, expected quite a bit of chaos, which it did happen. Pros: 1. Nice, quiet and clean beach 2. Simple but sufficient facilities 3. Staffs are polite and friendly Cons: 1. Should make more proper arrangement for guest who check-in during peak season. It took me 1 hour to check me in to... More

Was this review helpful? Yes 1

Thank you for staying at the Swiss Garden Resort and Spa Kuantan and we have noted your feed back with concern and remedial steps will be taken to overcome having to wait despite checking in later. We have alerted our Swiss Care department to ensure that all relevant calls requesting for items are promptly delivered. The breakfast that is placed... More

Winsonsathis

“Great view”

Reviewed June 6, 2013 via mobile

We stayed here on 31st to 2nd June , travel with two kids , I booked deluxe seaview room n I'm so disappointed with the room not well kept can saw coackroach running around near to the fridge cupboard second the sink clogged and even I complain to customer care to change the room the officer replied fully booked cannot... More

Thank you for taking the time to highlight your experience during your recent stay in kuantan. We have taken note on the room condition and remedial actions have been put in place to ensure that there is no repetition of this in the near future. We once again would like to apologize for the inconvenience caused and we do hope... More

londonlawyer54

London

20 reviews

Reviews in 15 cities

13 helpful votes

“fantastic beach and pool”

Reviewed June 2, 2013

Stayed for 6 days may 2013. Was nearly put off by some poor tripadvisor reviews but we had a great stay. Really good pool 5 ft deep and it must be 25 metres and very clean also a large childrens pool. The beach is really peacful and treelined lots of birds sandy and you walk into blissfully warm water. No... More

Thank you for taking the time to pen your thoughts during your stay at the Swiss Garden Resort and Spa Kuantan. The satisfaction of your stay has truly inspired all of us and we are even more motivated to further enhance customer satisfaction. We had recently enhanced our beach by adding a rubble wall and the beach is raked twice... More

1-10 of 329 reviews

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Swiss-Garden Resort & Spa Kuantan Hotel

Swiss-Garden Resort & Spa Kuantan

329 reviews from our community

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