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All 39 Kuantan hotels

Swiss-Garden Resort & Spa Kuantan

4.0 of 5 Hotel   |   2656 & 2657, Mukim Sungai Karang | Balok Beach, Beserah, Kuantan 26100, Malaysia
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Swiss-Garden Resort & Spa Kuantan
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62%
Ranked #4 of 39 hotels in Kuantan
A recent review
5 of 5 stars reviewed 1 week ago
Richard B Sheffield, United Kingdom
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471 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
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English first
Sheffield, United Kingdom
Contributor
13 reviews 13 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Wife and I stayed in a large double room with en suite bathroom for one night. Very clean and it is what you can expect. Pool is safe and towels are provided. The breakfast was good as there is a large selection of various dishes to cater for all. Enjoyed the beach and the evening walk in the sunset. There... More

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RayanKomatt, General Manager at Swiss-Garden Resort & Spa Kuantan, responded to this review

Thank you for staying with us at the Swiss garden Resort and Spa during your recent trip to Kuantan. We are indeed pleased that you have enjoyed our services and products which are in line with our Swiss Garden International brand standards. We have recently upgraded our breakfast menus to ensure that there is a variety of items to suit... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Hotel is old but just got refurbished lately Room is clean and comfortable. You get ants around if you leave food open for 30 minutes No toothbrush provided and I have to call reception No bible provided in the room.

Was this review helpful? Yes 1
RayanKomatt, General Manager at Swiss-Garden Resort & Spa Kuantan, responded to this review

Thank you for staying with us at Swiss garden Resort and Spa Kuantan. We have noted on your feed back given during your recent stay in Kuantan. Rest assured all efforts will be made to further improve on our services, and we would like to thank you for highlighting these issues. We do hope that you would give us an... More

Johor Bahru, Malaysia
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed 3 nights at this hotel by the east coast overlooking the South China Sea. The breakfast was as expected with a fair selection and nice spread but it could be difficult getting a free table at times. The rooms are clean and comfortable while the kids love the outdoor and the sandy beach plus the occasional night movie.... More

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RayanKomatt, General Manager at Swiss-Garden Resort & Spa Kuantan, responded to this review

Thank you for staying with us during your recent trip to Kuantan. We are glad that you have enjoyed your stay at our resort and have also enjoyed the facilities at the Resort. One of the highlights of our guests stay is the beach and also watching the sunrise in the mornings. We thank you once again for staying with... More

Kuala Lumpur, Malaysia
Contributor
14 reviews 14 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in a family room. Feel so comfortable and surrounded by luxury and elegance touch! The hotel situated at the beautiful beach. The facilities is great! The gardens, trees, the swimming pool, just great for family vacation. Breakfast served was delightful! Amazing and romantic sound of performance by the pianist! Definitely will come again!

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RayanKomatt, General Manager at Swiss-Garden Resort & Spa Kuantan, responded to this review

We thank you for the positive feedback during your recent stay at the Resort. We are glad that you had enjoyed our facilities and services especially the music rendered by our in -house pianist. The beach is one of our key focal points during one's stay at the resort and with the addition of a rubble wall, there is that... More

Santa Ana, California
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this resort after staying at the Club Med Cherating Beach just down the way for a week, so our review may be colored by the contrast in the two places. This resort was OK, not on the same par as the Club Med experience. Although the hotel was not full, in fact almost empty, they gave us... More

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RayanKomatt, General Manager at Swiss-Garden Resort & Spa Kuantan, responded to this review

Thank you for staying with us at the Swiss garden Resort and Spa Kuantan. We have noted on your feedback regarding the services rendered especially on the Front office and Kid's club and remedial measures have been taken to ensure improvements are forthcoming and delivered promptly. Your constructive feedback will spur us to improve and we do hope that you... More

malaysia
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If a beach resort worthwhile to visit again, this is the ideal place to stay. not once but fourth time we are here but this time to celebrate my daughter birthday we are here. we are given a complimentary executive room upgrade from deluxe we booked which is on top of lobby floor, save our time from walking. Our exec... More

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RayanKomatt, General Manager at Swiss-Garden Resort & Spa Kuantan, responded to this review

Thank you for staying with us at Swiss garden Resort and Spa Kuantan. We would also like to thank you for staying with us for the fourth time and it is a pleasure knowing that you had also enjoyed your stay at the Resort. We have also noted your feed back on the services especially on the breakfast and we... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Was there during our recent June holidays. Family love it, especially our children. Breakfast was just good. Sometimes can too over crowded as the restaurant is quite small compared to the size of the resort. Should have a bigger space next time. Food are plenty. No worries. The beach is stategically in front of the resort which is good. They... More

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RayanKomatt, General Manager at Swiss-Garden Resort & Spa Kuantan, responded to this review

Thank you for staying with us at Swiss garden Resort and Spa Kuantan. We would also like to thank you for staying with us for the fourth time and it is a pleasure knowing that you had also enjoyed your stay at the Resort. We have also noted your feed back on the services especially on the breakfast and we... More

Putrajaya, Malaysia
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is our second stay to the resort, the first was quite a success and we had enjoyed it enough to return and were looking forward to it. Unfortunately, this one-night stay was not as enjoyable. We came during peak season; a weekend on a school holiday (not our ideal choice but we had a wedding within the area to... More

Was this review helpful? Yes 2
RayanKomatt, General Manager at Swiss-Garden Resort & Spa Kuantan, responded to this review

We thank you for giving us your feed back during your recent visit to Kuantan and we would like to apologize for not being up to standard on certain aspects wish you have highlighted and we have taken further steps to improve on these services. We sincerely apologize for these shortcomings and do hope that you will give us an... More

Kuala Lumpur
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel from 20-22 June 2014 with my family, and we enjoyed our trip as the hotel is strategically located in front of the beach. Beach was clean and the sands were soft and fine. The resort had a big pool for my sister and niece to swim in, which makes it perfect. Resort is a bit old,... More

Was this review helpful? Yes
RayanKomatt, General Manager at Swiss-Garden Resort & Spa Kuantan, responded to this review

Thank you for staying with us at Swiss garden Resort and Spa during your recent stay in Kuantan. We thank you for the positive feed back given and our team look forward to welcoming you back to the Resort during your next visit to Kuantan. More

Kuantan, Malaysia
Contributor
12 reviews 12 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Been there for a buffet lunch with quite a number of people. Their arrangement was very nice. Price for buffet is not very high but we enjoyed the food. I made a small check on the pool, beach and surrounding and all looks fine. I live within 40km radius of the resort and I believe I'll try to spend a... More

Was this review helpful? Yes
RayanKomatt, General Manager at Swiss-Garden Resort & Spa Kuantan, responded to this review

We thank you for the positive feedback that you had given during your lunch at the Resort. We daily feature a buffet lunch and also dinner whereby the menu is rotated daily. We also thank you for the positive feedback on our beach and pool which are the focal selling point of the Hotel amidst the lush greenery that surrounds... More

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Additional Information about Swiss-Garden Resort & Spa Kuantan

Address: 2656 & 2657, Mukim Sungai Karang | Balok Beach, Beserah, Kuantan 26100, Malaysia
Location: Malaysia > Pahang > Kuantan District > Kuantan
Price Range (Based on Average Rates): $
Hotel Class:4 star — Swiss-Garden Resort & Spa Kuantan 4*
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Also Known As:
Swiss-Garden Resort And Spa
Swiss-Garden Hotel Kuantan

269 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#2 On the Beach Hotel in Kuantan #2 Spa Hotel in Kuantan
Hotel Class
Official Description (provided by the hotel)
Sky, sea and sun provide a peaceful backdrop to a landscape so alluring it stirs the emotions. The vivid colours of nature's palette glow in the soft tropical light accenting the purity of air, water and land. From the colors of the sunset, to soothing air greeting you with a warm embrace; the newly refurbished Swiss- Garden Resort & Spa, Kuantan (SGRSK), offers sensual delights at every turn with the recent completion of its refurbishment exercise. ... more   less 
Number of rooms
304

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