I had been apprehensive looking at photos of the hotel because it looked so old fashioned. I was pleasantly surprised. Most of the hotel has been refurbished recently and the staff informed me that the Garden View rooms will be undergoing refurbishment soon. The lobby and coffee terrace have a modern and yet cozy feel. Even the pool has been... more

I was here about 5 years ago and wasn't too impressed with this resort. But after reading the recent reviews, I decided to give them another chance and was pleasantly surprised. The hotel lobby was upgraded. The buffet restaurant was great. The rooms were new. Unfortunately, the trees have grown and the sea-view rooms have become tree-view rooms. Perhaps they... more

We got "seaview" rooms, but no view of the sea as it was blocked by the coconut trees! Also, apparently they refurbished the rooms with new furniture etc, so it did looked new, but I thought the housekeeping could improve. The floor was dirty (like it wasn't mopped) and there was dirt markings on the back of the chairs. Toilets... more

I traded a timeshare week for this hotel, so I'm not sure on the 'value' if paying cash. The lobby area was very nice, staff were all fantastic and it was very good place overall. The room was ok/nice, but I did seem to have a few critters roaming around. :( I called and they came right up and sprayed,... more

We were recommended by our close friends to stay at the Swiss Garden Resort & Spa and we are glad we listened to their advice. The resort was beyond our expectation! The room had a great view of the pool and beach, and the lighting at night had a romantic feel to it. The reception girl gave us great tips... more

The service we received from hotel staffs was very good. All rooms with balcony and most with sea view and windy. It's located just about 8KM from Kuantan. more

I take a newly refurbished sea view room with flat screen TV at RM460nett per night (during peak season-Raya Holiday) including FREE breakfast for my kids age 9 and 10,facing partially pool and sea view.Room 8408. The front desk staff name Ms Lucy was very friendly and caring.I stayed in HyXXX Hotel nearby at the next day,which is more expensive... more

Arrival and check in made our stay clear directly ! Everything was disappointing and we were happy we only stay for 1 night. Price is reasonable but location and possibillities enough to make this place a better place to stay. more

We had an expensive family room overlooking some back walls. It took ages for the room to be made ready, i dont know why as it was not very clean. Brown utility tiles on the floor ,brown painted furniture with the doors having off, an old bath that you had to climb into to take a shower with a horrible... more