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Swiss-Garden Beach Resort Kuantan

2656 & 2657, Mukim Sungai Karang | Balok Beach, Beserah, Kuantan 26100, Malaysia
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Swiss-Garden Beach Resort Kuantan
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611 Reviews from our TripAdvisor Community

Traveler rating
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    269
    164
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
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Buderim, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Room was of adequate size, clean, sufficiently modern and well serviced. Hotel staff were attentive - we were 'westerners' so we stood out like sore thumbs. There is a good variety of foods for breakfast, catering for most tastes. Dinner was well catered for with restaurants providing an excellent buffet, red meat and seafood Bar-B-Que and a very good quality... More 

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Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the Swiss Garden Resort from 12 to14 Jun 2015. We were deciding initially between Hyatt and Swiss Garden but after reading both reviews , we decided to stay at Swiss Garden. It was definitely a good choice . Though the room look run down and needed some refurbishment , the service is good 👍 . All the... More 

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Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I arrived at 5am in the morning and there one check-in staff and i'm very thankful that he offered to give us a SUPER early check in. Very efficient. He also helped with the Wifi connections. 10RM for wifi though. Room looks romantic at night but it looks a little rundown on daylight. The beach is a plus point. it... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Went there for a family trip. Positives: 1) Nice, clean sandy beach with small crabs and beached cockles in the low tide. 2) Good spread of breakfast 3) Family friendly - pool, kids club, play ground. 4) Clean rooms Negatives 1) Garden view not a garden view, overlooked the adjacent plot which has been cleared and laid with red sand.... More 

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Malaysia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

been there for business trip and family trip. I satisfy with 4th floor room quiet and clean. Ground floor will bit noisy in the morning. their buffet breakfasts and dinner were great. I like thier seafood soup in their Chinese restaurant. Pool and Jacuzzi need to improve, I feel like a bit dirty. A bit far from town but near... More 

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Malaysia
5 of 5 stars Reviewed 1 week ago

I was totally blown away from the time I stepped into the lobby. Whilst waiting for check-in I was mersmerised by the view of the pools and the beach...it was truly beautiful. Our rooms were spacious and very clean and I like the cosy atmospehere of the colours. We unpacked and headed for a quick tour of the place. signboards... More 

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Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The hotel is really basic and run down!! We booked two rooms and many of the 'little things' were not working. And the little things matter. What were some of the things? - The in-room safe wasn't working in one room - The fridge in the other room wasn't working - The aircon was not cold enough - The jacuzzi... More 

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Malaysia
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

A short get-away during school holidays. The place was fully booked but since we reached on a Thurs and checked out on Sat, it was tolerable. I had purchased the Family Fun Package and it was a good deal which included breakfast for 2 kids, meal vouchers, F&B discounts and an extra bed.Check in and check out was a breeze... More 

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Puchong
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here about 12 years ago when the hotel first opened its doors. Back then, the rooms were cozy, beautiful and very comfortable. A few days ago, I visited this hotel again, this time with my child and found that the hotel has lost some of its charm and beauty. While the rooms were renovated and the toilet somewhat... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived on a school holiday weekend, so the place was fully booked. Checking-in was a painless affair, although checking-out caused some problems - our online booking price was different from their daily rate and they had trouble reconciling the difference. Our rooms were spacious and clean. The balconies faced the beach, so it was lovely to read the daily... More 

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