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M.S. Garden Hotel Kuantan

4.0 of 5 Lot 5 & 10, Lorong Gambut, Off Jalan | Beserah, Kuantan 25300, Malaysia
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M.S. Garden Hotel Kuantan
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M.S. Garden Hotel Kuantan
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72 reviews from our community

Traveler rating
    11
    25
    22
    8
    6
See reviews for
26
4
Solo
0
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Subang Jaya, Malaysia
Contributor
20 reviews 20 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

Was in Kuantan to visit some friends and ended up staying at the MS Garden Hotel. Roomwise, it was comfortable and nice. Hotel staff were helpful and friendly. However, PLEASE check your teacups folks! I had 3 teacups and all were stained! Bedsheets has some stains in them as well. I wanted to drink some tea but after seeing the... More 

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Contributor
15 reviews 15 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The rooms are reallyyyy big, i was sure it looked real grand during the olden days. The bathrooms is the biggest i have ever encountered but the hot water is spotty at best. Breakfast: real average but the sambal nasi lemak requires special mention. Lacking of healthy bfast options. Overall, for the price i paid, i expected more though. (and... More 

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NE scotland
Senior Contributor
49 reviews 49 reviews
44 hotel reviews
63 helpful votes 63 helpful votes
1 of 5 stars Reviewed January 7, 2015

Stayed here for a work project in the area and stayed in 3 different rooms in a period of 3 months When I checked in to my room and the power wouldn’t work, eventually maintenance arrived and said that you have to put 2 room keys on the socket to make the power work. The air con didn’t work and... More 

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Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 1, 2015

I stayed for 1 night and keeping in mind that I would not make reservation to his hotel ever again. I've make a reservation through Hotel's website upon recommendation from my counterparts in Kuantan. Initially, my reservation was handled properly and promptly. Emails were attended on timely manner. However, I was disappointed with the service given during my stay. 1.... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 8, 2014

The hotel room is spacious and the Staff here is courteous. However there several point need to comments for improvement. Carpet quite dusty. Shower room need replacement on the soap holder rather then leaving the bare nail on the wall rusted. Toilet bowl seat is old and yellow. Air - con is not cold despite setting to 5degC. Hope to... More 

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George Town, Malaysia
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed November 3, 2014

I stayed for two nights and keeping a mental note that I will not return in the future. The hotel is located in the centre, next to a shopping mall. The room is large, fully carpeted, with full amenities (toothbrush, cotton bud, shaver, cloth iron, dryer), equipped with shower, and bath tub. There is daily newspaper in the morning and... More 

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Contributor
13 reviews 13 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed September 21, 2014

Location is ok, the receptionist is friendly & breakfast is limited but it's ok. The room is spacious... But This hotel needs a serious makeover... Bad lighting, Broken powerpoint, blanket with holes, Towel needs to be changed & toilet is ok. Overall I didn't like my stay there.

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Malacca, Malaysia
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 14, 2014

I spent 2 nights here. Nice room. Comfortable bed. The only setback, I was given a smoking room! The smell of cigarette was appalling the moment I opened the door. I was told that they do not have any other room because it was fully booked. I was there with a large group from the Ministry of education. Most probably... More 

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NE scotland
Senior Contributor
49 reviews 49 reviews
44 hotel reviews
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed August 23, 2014

Stayed here for a week on business. The rooms are dated and dirty, hair in the bathroom and shower, and curly ones on the toilet. Disgusting. The towels are washed out and poor quality. The air con would only work in ice cold mode. It took 4 days of complaining to get it sorted. Sleep quality is poor due to... More 

Was this review helpful? Yes 1
Trieste, Italy
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 18, 2014

Modern hotel with spacious and quiet rooms, good breakfast with lot of choice, free parking and wifi. A good choice if you are driving. Maybe the best value for money in Kuantan. Hotel staff is also very good.

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Additional Information about M.S. Garden Hotel Kuantan

Address: Lot 5 & 10, Lorong Gambut, Off Jalan | Beserah, Kuantan 25300, Malaysia
Location: Malaysia > Pahang > Kuantan District > Kuantan
Price Range (Based on Average Rates): $
Hotel Class:4 star — M.S. Garden Hotel Kuantan 4*
Number of rooms: 204
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Hotel Style:
#4 Luxury Hotel in Kuantan

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