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M.S. Garden Hotel Kuantan

4.0 of 5 Lot 5 & 10, Lorong Gambut, Off Jalan | Beserah, Kuantan 25300, Malaysia
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M.S. Garden Hotel Kuantan
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M.S. Garden Hotel Kuantan
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68 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel room is spacious and the Staff here is courteous. However there several point need to comments for improvement. Carpet quite dusty. Shower room need replacement on the soap holder rather then leaving the bare nail on the wall rusted. Toilet bowl seat is old and yellow. Air - con is not cold despite setting to 5degC. Hope to... More 

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George Town, Malaysia
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed November 3, 2014

I stayed for two nights and keeping a mental note that I will not return in the future. The hotel is located in the centre, next to a shopping mall. The room is large, fully carpeted, with full amenities (toothbrush, cotton bud, shaver, cloth iron, dryer), equipped with shower, and bath tub. There is daily newspaper in the morning and... More 

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13 reviews 13 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed September 21, 2014

Location is ok, the receptionist is friendly & breakfast is limited but it's ok. The room is spacious... But This hotel needs a serious makeover... Bad lighting, Broken powerpoint, blanket with holes, Towel needs to be changed & toilet is ok. Overall I didn't like my stay there.

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Malacca, Malaysia
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 14, 2014

I spent 2 nights here. Nice room. Comfortable bed. The only setback, I was given a smoking room! The smell of cigarette was appalling the moment I opened the door. I was told that they do not have any other room because it was fully booked. I was there with a large group from the Ministry of education. Most probably... More 

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NE scotland
Senior Contributor
42 reviews 42 reviews
40 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed August 23, 2014

Stayed here for a week on business. The rooms are dated and dirty, hair in the bathroom and shower, and curly ones on the toilet. Disgusting. The towels are washed out and poor quality. The air con would only work in ice cold mode. It took 4 days of complaining to get it sorted. Sleep quality is poor due to... More 

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Trieste, Italy
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 18, 2014

Modern hotel with spacious and quiet rooms, good breakfast with lot of choice, free parking and wifi. A good choice if you are driving. Maybe the best value for money in Kuantan. Hotel staff is also very good.

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Petaling Jaya, Malaysia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 3, 2014

Room was big for 3 adults & 2 children to stay. TV channel was disappointing with no cartoon network. Towels were smelly. Complained that toilet bowl can't flush but no maintenance came nor a different room change was offered. Because of not being able to flush, had to take a long walk to the lower ground toilet to do big... More 

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Kuala Lumpur, Malaysia
Top Contributor
56 reviews 56 reviews
17 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed July 20, 2014

Was on a short working to Kuantan, and stayed for 1 night here recently. Booked the hotel room with Agoda, and got a much cheaper room rate. I checked in at about 5.00 pm, and was upgraded to a Deluxe room, which was nice of them. The lobby was quite grand and spacious, with the reception area on the left... More 

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Kuala Lumpur, Malaysia
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 11, 2014

After several stay at this hotel, all I can say is I'm absolutely satisfied! The rooms was spacious. The facilities quite good. The swimming pool was just nice for the little one to enjoy themselves. Just beside the mall which you can walk and browse around. Very helpful front desk staff.

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Kuala Lumpur, Malaysia
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 28, 2014

Came here in June 2014 as we've got meeting in pekan. Hotel is aging but the equipments are still in good condition. Rooms were very large including the toilet/bath. Service are normally average but on the time I came in June 2014, front desk was not friendly. Next to Berjaya Megamall.

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Additional Information about M.S. Garden Hotel Kuantan

Address: Lot 5 & 10, Lorong Gambut, Off Jalan | Beserah, Kuantan 25300, Malaysia
Location: Malaysia > Pahang > Kuantan District > Kuantan
Price Range (Based on Average Rates): $
Hotel Class:4 star — M.S. Garden Hotel Kuantan 4*
Number of rooms: 204
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Hotel Style:
#5 Luxury Hotel in Kuantan

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Hotel & grounds (6)
Dining (4)
Business center/function rooms (2)
Bathroom (3)
Pool/beach area (1)
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