Stayed with my parents and kids for 4 nights. Only dined in Kampung Restaurant - buffet breakfast is good and buffet dinner is alright considering its only RM15/- more than breakfast. Ala-cart food is good too. Enjoyed The Deli next to the restaurant. It serves bread, biscuit, cakes, sandwich and processed meat. Beach is nice and its shared with the... more

View and beach fantastic. Bathrooms looking a bit tired. Staff extremely friendly and accomodating. Meals amd decor really exciting. more

I and my husband stayed 3 days 2 nites. First of all, we do not feel welcome by the front office staff. They have a sad face. The room is out of our expectation for a five star hotel which everything is old. The bed was not spongy at all. It may be a ten year old one. The RM460... more

I was very reluctant to stay at the Hyatt after the previous comments, but I can only say that having returned from there a few days ago, I was impressed with everything. I cannot understand some of the comments previously made, as the Hotel is lovely. We stayed in a Sea View Room and this was well worth the extra,... more

Spent nine nights in a Regency Club sea view room and was sad to leave. Setting - on a quiet beach overlooking the South China Sea, bordered by jungle - is magical and the staff are lovely. There are two decent sized, and very clean, pools and the food - (ate in the Kampung buffet and the Italian bistro) -... more

We're (mum and 2 children!) just back from a great weekend at the Hyatt. A lovely location, clean and well kept. But what really made the stay was the staff. Without fail everyone was helpful, friendly and polite. I was stung really badly by a jelly-fish (Beware! Stick to the beach in front of the hotel and don't go too... more

arriving from a long drive along the east coast of malaysia the hyatt looks what a tired traveller wants; getting pampered. checking-inn was pleasant and fast. upon arrival we were given immediately a refreshing cool towel, which was a blessing! as requested we were shown to a quiet room on the top floor. the room itself was very spacious and... more

I have stayed in various 5 star resorts and hotel esp hyatt network of hotel. Before i was there, i thought i would have an experience of a life time. but was pretty disappointing. Rooms I would expect a better qualiter rooms but it wasnt five stars standard. it was okie, i mean decent bed and bathrooms but just wasnt... more

It's not worth to use much words to describe this hotel. Simply a disgrace to the Hyatt brand. 2 star rooms of the worth kind, bad buffet food. more