excellent service and environment, also superb breakfast buffet more

We read all the good and bad reviews about Hyatt Regency Kuantan and decided to drive up from Singapore with an open mind. It was a family vacation and we had our son, 11 and daughter, 6, with us. The good stuff... - we had a Sea View Room and the view is great. Just an open ocean with no... more

Great resort hotel on the South China Sea. Three restaurants (including a BBQ grill on the beach), pool bar, beach bar (salvaged refugee sampan that ran aground in 1979) and nightclub with the best house band I have heard in a resort hotel. Staff are friendly courteous and attentive. 4th time I have stayed there. more

I took a seaview room at RM500nett per night(during peak season-Raya holiday).The room and the bathroom is small.The design is very old fashion.The only thing I am happy is the sea view and all the staff are very friendly.I called to Guest service,they will call your name,very nice.But it took a long time for them to send the extra bed... more

As part of a months long vacation my friends and I used this hotel as a base. Its lovely hotel, excellent staff and good choice of restaurants within the hotel to choose from. I'd certainly go back and if you get a good price on rooms, you've scored! I'd have no issues recommending this hotel. more

stayed here for a few days at the end of my holiday to chill at the beach before we came home very disapointed with the hotel no where near 5 star the room and roomservice was the worst the pool area and food was ok went threw the hyatt web site so payed top dollar for a substandard hotel more

We greatly enjoyed our stay at the Hyatt Regency at Teluk Chempedak. Our sea view room had fantastic views of the ocean and was clean, comfortable and attractively furnished. Yes, the bathroom was a tad rundown, but this is seaside in the tropics, not a hermetically sealed environment. The room was plenty large enough for the two of us and... more

Overpriced hotel. Hotel is nearly 20 years old and evidently nothing had been done since then. Bathroom was tatty and the housekeeping staff doesn't understand their job. Housekeeping staff were not able to comprehend that more toilet paper and three sets of towels are required when there are three beds in the room! Pool towels and room towels were old,... more

We booked a sea view Club level room through Hyatt.com for nine days in May/June, but since the hotel was a true disappointment, we left after four nights. Rooms were noisy as if they had cardboard walls, staff and guests yelling in the hallways, there is no such thing as a real non-smoking room at this hotel, and the airconditioning... more