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All 39 Kuantan hotels

Hyatt Regency Kuantan

4.5 of 5 Hotel   |   Teluk Chempedak, Kuantan 25050 , Malaysia
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Hyatt Regency Kuantan
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Ranked #10 of 39 Hotels in Kuantan
A recent review
4 of 5 stars reviewed 1 week ago
AhmedTamerMcT Singapore, Singapore
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517 reviews from our community

Traveler rating
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    129
    79
    62
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
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English first
Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

Hayatt regency is located on the beautiful white sandy beach of Kuantan. Hotel has several of activities indoor, outdoor and water sports. Rooms are ok but need some renovation such as Air Conditioning, walls, floors and bathroom. Bed sheets laundry need some improvement. However, they have already started with the renovation plans as I'm writing this review. Room in dining... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is the best ever hotel that I ever stay. The room is not quite huge but average. The pool is perfect and the most we never forget the service, is wonderful and over the moon excellent especially the chef. How friendly, wonderful and they (chef) know how to engage with the guests. Even the location also perfect and excellent.... More

Was this review helpful? Yes 1
KUAKT, Director of Rooms at Hyatt Regency Kuantan, responded to this review

Dear Andrea, Thank you for wonderful comments. It is great to hear that our chefs and concierge are going out and engaging with guests as this is part of our purpose to re-connect and engage with the community. We have taken a positive note on your constructive feedback on areas for improvement and will continue to strive to provide our... More

London, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my 5th visit to this hotel. Awesome service especially those Nepalese staffs were awesome. The hotel is situated in a heavenly tropical location and the view of the sea is simply breathtaking. Love this hotel, always a memorable experience.

Was this review helpful? Yes 1
KUAKT, Director of Rooms at Hyatt Regency Kuantan, responded to this review

Dear Sir, It is with delight that we hear of your pleasant stay, here at the resort. Thank you for sharing this memorable experience with us. We look forward to warmly welcome you back on your 6th visit. Best regards, Chen Yee Wang Director of Rooms More

Singapore, Singapore
Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

The furniture and walls are torn, aircon noise is loud. The rooms need to renovate. However the beach is well taken, the sea view is magnificent and clean. Not enough of car park every night we came back from outside eventhough we book 4 rooms and only 2 cars. We need to argue with managers for available car park.

Was this review helpful? Yes 1
KUAKT, Director of Rooms at Hyatt Regency Kuantan, responded to this review

Dear Mikan, Thank you for taking time to share with us your valuable feedback on your recent stay. We regret to hear of your unfavourable experience and will continue to strive to offer facilities and amenities that meets the comforts and safety needs of our guests. We hope that we would have the opportunity to welcome you back to the... More

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I checked in this morning. And found out that my ac is not working properly . I asked the staff and he told me its normal. I said issit normal to sweat in this room? I said that because my friend's room is much colder compared to mine. I asked for a room changed but the receptionist asked me to... More

Was this review helpful? Yes 3
KUAKT, Director of Rooms at Hyatt Regency Kuantan, responded to this review

Dear Binny, Thank you for taking time to share with us your constructive feedback on your recent stay. It is regrettable to hear of your unfavourable experience, please accept our sincere apologies. We have noted on the room condition and have highlighted to the team for immediate rectification. We hope that we would have the opportunity to welcome you back... More

Top Contributor
88 reviews 88 reviews
32 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A relaxing stay for our family who thoroughly enjoyed the perfect weather and hospitality of the staff, and you dont get any closer to the beach from our sea view room. Food and drinks are average compared to other 5 star hotels but there are plenty of fast food outlets just beside the hotel. Our room looked really worn out... More

Was this review helpful? Yes
KUAKT, Director of Rooms at Hyatt Regency Kuantan, responded to this review

Dear Sir / Madam, It is great to welcome you back to the resort again. Thank you for your continuous support and we are glad that you enjoyed your beach holiday. We look forward to your next visit. Best regards, Chen Yee Wang Director of Rooms More

Ulu Kelang, Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

The location is awesome,by the white sandy beach and very near to town. I think the only place in Malaysia where you can find McD and Burger King by the beach front. The hotel is resort type and windy. Very relaxing indeed.

Was this review helpful? Yes
KUAKT, Director of Rooms at Hyatt Regency Kuantan, responded to this review

Dear Rokiah, It is a pleasure to hear that you enjoyed your beach holiday with us. The hotel is located is a strategic location and beautiful views of the South China Sea. We hope to welcome you back for more relaxing getaways soon. Best regards, Chen Yee Wang Director of Rooms More

Northallerton, United Kingdom
Top Contributor
79 reviews 79 reviews
41 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After having read the negative reviews of this hotel we approached it with some trepidation. This turned out to be totally unfounded. Our room was great - a decent size, even with an extra bed for our son and nicely appointed. The bathroom was also of a very decent size with a separate bath and shower room. There were 1... More

Was this review helpful? Yes 1
KUAKT, Director of Rooms at Hyatt Regency Kuantan, responded to this review

Dear Sir, Thank you for taking time to share with us your experience during your recent family holiday. We are delighted that you enjoyed the facilities and amenities at the resort. We look forward to warmly welcoming you and your family back for more memorable holidays. Best regards, Chen Yee Wang Director of Rooms More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Thank you for the excellent hospitality! Ushered to room by Concierge Sabri - friendly, humble and informative. Assisted at Front Desk by Fuaad - very welcoming personality. In-Room Dining provided prompt service each and every time - wonderful! Thanks, once again.

Was this review helpful? Yes
KUAKT, Director of Rooms at Hyatt Regency Kuantan, responded to this review

Dear Dzarul, We are glad that your recent stay was an enjoyable one. Thank you for your support and sharing the experience with us. We have conveyed your positive comments to Fuad and Sabri accordingly. We look forward to welcoming you back to the resort for more memorable memories. Best regards, Chen Yee Wang Director of Rooms More

1 review
4 of 5 stars Reviewed 2 weeks ago

Amazing sunrise can be see. From the hotels beach, with the awesome location where hotel is located. I like their breakfast in some-way, well to compare to the other places in the area, chef made me special dish, which was great, as I never tried it something even comparable to it

Was this review helpful? Yes
KUAKT, Director of Rooms at Hyatt Regency Kuantan, responded to this review

Dear Jack, We are delighted to hear that your recent stay experience was a memorable one and we thank you for sharing it with us. We do hope to welcome you back to the resort soon to enjoy more relaxing trips and amazing views of the South China Sea. Best regards, Chen Yee Wang Director of Rooms More

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Additional Information about Hyatt Regency Kuantan

Address: Teluk Chempedak, Kuantan 25050 , Malaysia
Phone Number:
Location: Malaysia > Pahang > Kuantan District > Kuantan
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hyatt Regency Kuantan 4.5*
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Also Known As:
Hyatt Regency Kuantan Hotel Kuantan
Kuantan Hyatt Regency
Hyatt Kuantan

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