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Hyatt Regency Kuantan

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Teluk Chempedak, Kuantan 25050 , Malaysia
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Hyatt Regency Kuantan
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Hyatt Regency Kuantan
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597 reviews from our community

Traveler rating
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    74
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195
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed yesterday NEW

Overall stay is ok if you don't expect to have a 5 star hotel. I would range it for 3 stars. The hotel itself is old and requires refurbishment, the rooms are not very clean, both rooms we had were having leakage in the bathrooms. Our rooms were never cleaned though our 2 days stay, even though we've had complained... More 

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Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed yesterday NEW

Booked for Romantic Package to celebrate my 4th anniversary. the services and the special dinner arranged for us was very nice. The beach is wonderful and near by facilities is very good. 24/7 restaurant, night stalls etc. Overall it was a good experience for us.

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Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

We spent two night here. Fab location but the check in was extremely slow. The room was spacious and clean.The bathroom was in need of a serious refurbishment..The beach view was awesome.. the food was average and overpriced...The gym facilities were adequate.. it would be nice if its located next to the outdoor pool with view of beach.. Their private... More 

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Kazan
Contributor
19 reviews 19 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I start with the pros: Lovely beach, though it's public Surprisingly good buffet dinners, especially Indian dishes 2 pools r quite ok but can get quite crowded at peak times Modern gym Walking distance to mc Donald's and KFC (if u r interested) Overall staff was friendly Cons: The hotel is old! (E.g. Sliding doors inside the rooms hardly function,... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The front staff is nice and welcoming. The hotel's location is near beach. My 10 years old son enjoyed swim in the beach and I wait the sunrise in the morning, unfortunately it was cloudy. The swimming pool its too crowded and it is not big enough for a resort hotel. I got room with the connecting door, and you... More 

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Kuala Lumpur, Malaysia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay as we didn't need to walk far to reach the beach. The hotel itself was lovely but it needs to be upgraded for the price. The staff were very polite and friendly and it was really nice to see that they were Malaysians. I would definitely go back there again.

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Was this review helpful? Yes 1
Baton Rouge, Louisiana, United States
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

My toilet was not working and asked the front desk to address on my way to dinner. The Italian restaurant on site was EXCELLENT and the staff was even better. I would recommend eating there and not staying because the facilities are extremely outdated and in desperate need of upgrade. There were ants in my room, stained carpet and dirty... More 

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Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We checked in for our short getaway last weekend. We were very pleasant & were greeted by the friendly Hyatt staff with welcome drinks. There were 2 staff named Sani & Rul, very helpful in coordinating our request. Breakfast was superb, an extremely wide choice, Asian and European. We would like to thank for letting us enjoy the wonderful experience.

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Seattle, United States
1 review
4 of 5 stars Reviewed 1 week ago

hotel building is old. lighting and bathroom fixtures need to be upgraded. elevator doors are dirty. staff is friendly and helpful. very good location, with beach right at your doorstep. mcd, kfc and local food available right next to hotel if you don't care for the expensive restaurants in the hotel.

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Singapore, Singapore
1 review
3 of 5 stars Reviewed 1 week ago

For a 5 star resort, the Hyatt needs a lot of improvement. Rooms are very tired and need refurbishment. Hallways and rooms are all tiled floors making noise from outside an issue at night. Beach area is more like a public beach, never cleaned properly. Tideline full of bottles, plastic and all other sea debris. Around sun beds on beach... More 

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Was this review helpful? Yes 1
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