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All 39 Kuantan hotels

Hotel Sentral Kuantan

3.0 of 5 Hotel   |   45P Jalan Besar | Kuantan, Pahang, Kuantan 25000, Malaysia
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Hotel Sentral Kuantan
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Ranked #9 of 39 Hotels in Kuantan
A recent review
4 of 5 stars reviewed 1 week ago
juju_rara Putrajaya, Malaysia
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64 reviews from our community

Traveler rating
    6
    34
    17
    4
    3
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26
8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Putrajaya, Malaysia
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We had to come down to Kuantan for a night for a wedding. Due to our tight schedule and budget, we did not want to splurge on a hotel. We ended up being so pleased with our first stay that we came back the next weekend for a stop over on our way back from Perhentian. Pros - Value for... More

Was this review helpful? Yes 1
Managerhsk, Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us. We are deeply regretted to hear that you stay with us was unpleasant. I have taken note of your comments with regards to the towels very seriously. Between, I have taken note of... More

Kassel, Germany
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed there a few weeks and the hotel is very dirty. Even after telling the staff that the room is still dirty nothing happened. We didn't feel very comfortable there. One other thing is, that you can hear everything from your neighboors room. You shouldn't give your laundry to them, because my one didn't smell good and had a... More

Was this review helpful? Yes
Managerhsk, Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir / Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us. It is good to know that you found our staff is polite, helpful and friendly and you do enjoyed the clean and comfortable room. We thank you for choosing us as... More

Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed for only a night. Arrived late and we checked in at almost midnight. Check-in process was smooth and took no more than 5 minutes. Directly went to the room and I was pleasantly surprised with the room. Spacious and clean. Highly recommended. Location wise, very near to the town center. Within walking distance to eatery places and shopping.

Was this review helpful? Yes
Managerhsk, Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us. We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was suitable for you. We truly look forward... More

Kuala Lumpur, Malaysia
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 21, 2014 via mobile

Spacious room, free wifi, free parking, in room free beverage making, free breakfast and easy access within town center. Easy access to public transport, eatery places and shopping is within 15 minutes walking. The famed salted dry fish shops are along the same row as the hotel.

Was this review helpful? Yes
Managerhsk, Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us. We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was suitable for you. We truly look forward... More

Shah Alam
Contributor
16 reviews 16 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 4, 2014

We had a pleasant stay in this hotel. I took the deluxe room with a view of the river. Size was adequate and comfortable. Breakfast served was acceptable considering it is a budget hotel. On the negative side the bath towels are rather old and need replacement. The shower hose holder was spoilt and need to be look into. Overall... More

Was this review helpful? Yes
Managerhsk, Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. I am delighted to know that you enjoyed the location and you enjoyed your stayed with us at Hotel Sentral. Between, thank you for pointing to us the issue in regards of the... More

Petaling Jaya
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed August 2, 2014

Taken up 2 non-connecting family rooms (for 3) during Eid holiday mainly for its location and price. Room size adequate with queen and single beds. It's clean c/with flat-screen TV, free wi-fi and free coffee/tea. Breakfast was OK. Staff service was generally OK. Open parking is available at the back (parking in front and side of hotel requires ticket).

Was this review helpful? Yes
Managerhsk, Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us. We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was suitable for you. We truly look forward... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 30, 2014

Needed a 2-night stay so we could go visiting over the Eid holiday. Booking done via Booking.com and paid at the hotel reception (no deposit required on the on-line booking website). The hotel is fairly new right in the city, rooms clean, free coffee/tea in rooms and flat-screen tv, free wi-fi and decent breakfast. For big families, they do have... More

Was this review helpful? Yes 1
Managerhsk, Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us. We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was suitable for you. We truly look forward... More

Petaling Jaya, Malaysia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 29, 2014

I just called in to book a family deluxe room.A Chinese lady answered my call. The receptionist doesn't know what is customer service i believe.I asked for a river view room and she said there is no river view room for family deluxe.Then i asked her to book Deluxe Double with river view. She straight away said "No cannot". I... More

Was this review helpful? Yes 1
Managerhsk, Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us. Between, I have taken note of your comments with regards to the staff’s attitude. Our assurance is that the issued that had been highlighted will be resolved and we hope that you will... More

Kuala Lumpur
Senior Contributor
46 reviews 46 reviews
42 hotel reviews
118 helpful votes 118 helpful votes
2 of 5 stars Reviewed July 15, 2014

Stayed in this hotel in 2012 when I was in Kuantan and at that time it was newly renovated. Decided to stay in this hotel again during my trip to Kuantan and here is my review of the place: Room: - 1 queen size bed with 3 pillows - Hairdryer, safety deposit box, fridge, kettle, water, coffee and tea available... More

Was this review helpful? Yes
Managerhsk, Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. I am delighted to know that you enjoyed the location and you enjoyed your stayed with us at Hotel Sentral. Between, thank you for pointing to us the issue in regards of the... More

Singapore, Singapore
Top Contributor
95 reviews 95 reviews
54 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed July 9, 2014

The overall visit of the hotel was a pleasant and comfortable. The no frills amenities provide an excactly what travelers need, A comfort bed, clean linen, ample room size, good TV imagery, with hot showers and mini bar that you can stock up your own drinks and chilling items. My only complaint was that the hotel needed to provide a... More

Was this review helpful? Yes 1
Managerhsk, Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us. We are deeply regretted to hear that you stay with us was unpleasant. I have taken note of your comments with regards to the towels very seriously. Between, I have taken note of... More

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Additional Information about Hotel Sentral Kuantan

Address: 45P Jalan Besar | Kuantan, Pahang, Kuantan 25000, Malaysia
Location: Malaysia > Pahang > Kuantan District > Kuantan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Sentral Kuantan 3*
Number of rooms: 97
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