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All 39 Kuantan hotels

Hotel Sentral Kuantan

3.0 of 5 Hotel   |   45P Jalan Besar | Kuantan, Pahang, Kuantan 25000, Malaysia
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Hotel Sentral Kuantan
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Ranked #8 of 39 hotels in Kuantan
A recent review
3 of 5 stars Reviewed December 23, 2013
Lady Diamond C Putrajaya, Malaysia
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49 people have reviewed this hotel

Traveler rating
    5
    30
    11
    1
    2
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20
7
3
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Singapore, Singapore
1 review
1 of 5 stars Reviewed December 25, 2013

The staff were inattentive. Managers were extremely lazy with a cannot-be-bothered atitude. The rooms were heavily infested with mosquitoes and the staff blamed tenants for not closing the windows. WINDOWS WERE ALREADY OPENED WHEN WE CAME IN. RIDICULOUS. The hotel is pathetic. P.A.T.H.E.T.I.C. Don't EVER visit this hotel. Consider yourself warned.

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Skudai
1 review
1 of 5 stars Reviewed December 23, 2013

The only good thing about this hotel is its is quite new and the friendly security officer. I stayed for 2 nights in a family room (alone because only that was available last minute through the internet). It was an expensive hotel with little facilities apart from the room. It was only on the second night that I noticed the... More

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Putrajaya, Malaysia
Contributor
18 reviews 18 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 23, 2013

Getting to Kuantan aftermath the flood was uneventful; but there shouldn't be any excuse for serving customers with dirty stained towels and dusty room. Despite adequate basic amenities; it is expected to be clean at least. Good shower pressure & exhaust fan are commendable. Checking in & out were both smooth; thanks to the well-versed staff. The room price includes... More

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Kuala Lumpur, Malaysia
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 20, 2013

Booking via phone is at ease, you can always call them at +609-5659999 for your booking. The lobby is spacious in terms of its layout planning with minimal decor and furnishing, of course no fancy frills. Their theme color of mass creamy white and hints of red were brilliantly use without overwhelming the space. Registration/reception is of simple functional design... More

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Kota Kinabalu, Malaysia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 7, 2013 via mobile

Location is good. Comfortable enough if you just want a place to sleep for the night. Spacious room and clean toilet. Our room didn't have a window to look outside though (but nothing really special with the view outside anyway, apart from the muddy Pahang river). Overall, a no-frills hotel but good enough.

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Managerhsk, General Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was suitable for you To add on, Hotel... More

Kuala Lumpur, Malaysia
Contributor
19 reviews 19 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 23, 2013

As it is I checked in to this hotel to escape the Kuantan heat. I found the room spacious, clean, and the staff very accommodating. The free wifi advertised was quite slow but it was good to be available anyway. The breakfast was the only let down; I think the choices were quite limited. I would definitely recommend Hotel Sentral... More

Was this review helpful? Yes 1
Managerhsk, General Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. It is good to know that you enjoyed the clean and comfortable room and you enjoyed your stay with Hotel Sentral. Most importantly is your recognition towards us by recommending Hotel Sentral to... More

Kuala Lumpur, Malaysia
Top Contributor
68 reviews 68 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed October 5, 2013

We had a 3 nights business stay here. the service is quite good - good to excellent i would say. had a superior twin room. clean hotel. most of the staff are friendly except the managers ( i supposed). free wifi. not many choices of foods served for breakfast but it is enough since it is tasty and delicious an... More

Was this review helpful? Yes 1
Managerhsk, General Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was suitable for you. In between, we have... More

Frauenfeld, Switzerland
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 27, 2013

I had a stopovernight in this hotel and its pretty close to the mosque and thers a busstation from where you can get to teluk chempedak. The breakfast in the morning was excellent and the room was equipped reasonable. But there was a rotted, musty smell in the floor and the room which made may stay not very confortable.

Was this review helpful? Yes
Managerhsk, General Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was suitable for you and security f the... More

Ipoh, Malaysia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 14, 2013

This is a smart hotel where everything works. A/C with self controls, Wi-fi, movie channels, hot water, coffee jug, hair dryer, large comfortable bed etc. The standard double rooms are well designed with no wasted space with very nice bright spotlessly clean bathrooms. The hotel is on the river, but the 2km walkway along the river is being upgraded and... More

Was this review helpful? Yes 1
Managerhsk, General Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was suitable for you. We sincerely request you... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 5, 2013

I was on my outstation trip and too tired to drive back home. Surf on the web from my smartphone to check the reasonable hotel in Kuantan. Based on the reviews from tripadvisor i decided to stay at Hotel Sentral located at Jalan Besar. There's only twin sharing room available for RM148/night. Checked in, and satisfied with the interior. My... More

Was this review helpful? Yes
Managerhsk, General Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. It is good to know that you enjoyed the stay with us. Between, I have taken note on your comment with regard of rusty dustbin and faded carpet. We had addressed the issue... More

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Additional Information about Hotel Sentral Kuantan

Address: 45P Jalan Besar | Kuantan, Pahang, Kuantan 25000, Malaysia
Location: Malaysia > Pahang > Kuantan District > Kuantan
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #8 of 39 hotels in Kuantan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Sentral Kuantan 3*
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