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All 39 Kuantan hotels

Hotel Sentral Kuantan

3.0 of 5 Hotel   |   45P Jalan Besar | Kuantan, Pahang, Kuantan 25000, Malaysia
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Hotel Sentral Kuantan
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63%
Ranked #9 of 39 hotels in Kuantan
A recent review
3 of 5 stars reviewed 2 weeks ago
inxpekto Singapore, Singapore
  • Overview
  • Reviews (55)
  • Photos (44)
  • Amenities
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  • Room tips (24)
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55 people have reviewed this hotel

Traveler rating
    5
    30
    15
    3
    2
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22
7
4
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Kuala Lumpur
Senior Contributor
43 reviews 43 reviews
39 hotel reviews
113 helpful votes 113 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed in this hotel in 2012 when I was in Kuantan and at that time it was newly renovated. Decided to stay in this hotel again during my trip to Kuantan and here is my review of the place: Room: - 1 queen size bed with 3 pillows - Hairdryer, safety deposit box, fridge, kettle, water, coffee and tea available... More

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Managerhsk, Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. I am delighted to know that you enjoyed the location and you enjoyed your stayed with us at Hotel Sentral. Between, thank you for pointing to us the issue in regards of the... More

Singapore, Singapore
Top Contributor
96 reviews 96 reviews
55 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The overall visit of the hotel was a pleasant and comfortable. The no frills amenities provide an excactly what travelers need, A comfort bed, clean linen, ample room size, good TV imagery, with hot showers and mini bar that you can stock up your own drinks and chilling items. My only complaint was that the hotel needed to provide a... More

Was this review helpful? Yes 1
Managerhsk, Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us. We are deeply regretted to hear that you stay with us was unpleasant. I have taken note of your comments with regards to the towels very seriously. Between, I have taken note of... More

Kuala Lumpur, Malaysia
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 17, 2014

It's great to be in the middle of the town. Easy drive to East Coast Mall (10min) or to the beach front of Teluk Cempedak (20 min) . For those who drives, the hotel has an open car park area just behind the hotel and right beside the river promenade. Some nice eateries are easily available nearby. We stayed in... More

Was this review helpful? Yes
Managerhsk, Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir / Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us. We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was suitable for you. In between,... More

Senior Contributor
27 reviews 27 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed May 28, 2014

Stayed here for 3D2N. Booked 3 family rooms and 2 single rooms. The rooms are so big! Worth for the money. But be sure when u booked,ask for a room with windows. Bathroom so-so but the hot water can be used. Empty mini bar with safe deposit box are available too in the room. Flat screen TV with a lots... More

Was this review helpful? Yes 2
Managerhsk, General Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. It is good to know that you enjoy our location and its glad to know that rooms are clean, comfortable and you had a pleasant stay with us at Hotel Sentral. I hope... More

Penang Island, Malaysia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 27, 2014

Stayed there on our way to Club Med. Staff were not friendly at all and has a bad attitude. It was take it or leave it attitude. Only after we paid we were told that our rooms had no windows facing the outside. !! And the bathrooms were really small. This would be my last choice!

Was this review helpful? Yes 3
Managerhsk, General Manager at Hotel Sentral Kuantan, responded to this review

Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us. We are deeply regretted to hear that your stay with us was unpleasant. I have taken note of your comments very seriously. Our assurance is that the issued that had been highlighted will be resolved... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 20, 2014 via mobile

Bad service. Paid for 160 per night an I get a small room without window plus a very narrow bathroom. Worst of all the receptionist did not know how to put a smile on his face. Yep, they serve breakfast for two.. Not worth for money. Thats all.

Was this review helpful? Yes 1
Managerhsk, General Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. I am delighted to know that you enjoyed the location when you stayed with us at Hotel Sentral. Thank you for pointing to us the issue in regards the unfriendly staffs. We will... More

Singapore, Singapore
1 review
1 of 5 stars Reviewed December 25, 2013

The staff were inattentive. Managers were extremely lazy with a cannot-be-bothered atitude. The rooms were heavily infested with mosquitoes and the staff blamed tenants for not closing the windows. WINDOWS WERE ALREADY OPENED WHEN WE CAME IN. RIDICULOUS. The hotel is pathetic. P.A.T.H.E.T.I.C. Don't EVER visit this hotel. Consider yourself warned.

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Skudai
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 23, 2013

The only good thing about this hotel is its is quite new and the friendly security officer. I stayed for 2 nights in a family room (alone because only that was available last minute through the internet). It was an expensive hotel with little facilities apart from the room. It was only on the second night that I noticed the... More

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Putrajaya, Malaysia
Contributor
19 reviews 19 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 23, 2013

Getting to Kuantan aftermath the flood was uneventful; but there shouldn't be any excuse for serving customers with dirty stained towels and dusty room. Despite adequate basic amenities; it is expected to be clean at least. Good shower pressure & exhaust fan are commendable. Checking in & out were both smooth; thanks to the well-versed staff. The room price includes... More

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 20, 2013

Booking via phone is at ease, you can always call them at +609-5659999 for your booking. The lobby is spacious in terms of its layout planning with minimal decor and furnishing, of course no fancy frills. Their theme color of mass creamy white and hints of red were brilliantly use without overwhelming the space. Registration/reception is of simple functional design... More

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Additional Information about Hotel Sentral Kuantan

Address: 45P Jalan Besar | Kuantan, Pahang, Kuantan 25000, Malaysia
Location: Malaysia > Pahang > Kuantan District > Kuantan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Sentral Kuantan 3*
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Amenities

Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style
#3 On the Beach Hotel in Kuantan
Hotel Class
Number of rooms
97

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