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Hotel Sentral Kuantan

45P Jalan Besar | Kuantan, Pahang, Kuantan 25000, Malaysia
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Hotel Sentral Kuantan
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Ranked #7 of 42 Hotels in Kuantan
A recent review
3 of 5 stars reviewed 5 weeks ago
Happiness78 Dublin, Ireland
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80 reviews from our community

Traveler rating
    10
    39
    23
    5
    3
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34
11
5
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Seremban District, Malaysia
1 review
2 of 5 stars Reviewed 2 weeks ago

checked in 14th march for 1 night. check in process was smooth but once i arrived at my room (1303) the door cant be open (& close) properly due to some defect at the door frame. i have to open & close the door quite hard. carpet in the room were very dusty and my daughter was sneezing all over... More 

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Dublin, Ireland
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Checked in without hassle and smooth, staffs are not specially friendly but they are fine. The room is fine but bathroom requires up keep. The shower area reveals the standard of the hotel. Breakfast is fine for what you pay. After all it is an ok hotel in convenient location. A very artsy and cool cafe (cafe seni) is just... More 

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Managerhsk, Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. It is good to know that you enjoy our location and its glad to know that rooms are clean, comfortable and you had a pleasant stay with us at Hotel Sentral. We look... More 

London, United Kingdom
Top Contributor
58 reviews 58 reviews
58 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 21, 2015

A reasonably priced hotel near the river. The room was clean and modern with all facilities working well and the staff were friendly.In addition to the hotel restaurant other places to eat plus convenience stores are close. Given the reasonable rate charged a very good rating is appropriate.

Was this review helpful? Yes
Managerhsk, Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. It is good to know that you enjoy our location and its glad to know that rooms are clean, comfortable and you had a pleasant stay with us at Hotel Sentral. I hope... More 

Kuala Lumpur, Malaysia
Top Contributor
116 reviews 116 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed February 9, 2015

very adequate serviced hotel right in kuantan town. Clean rooms and above average breakfast buffet but nothing spectacular. You get what you pay for and its worth the price for its cleanliness and helpful staff. Adequate and safe parking with security at back of hotel for guests. If bored with food in hotel there are many shops nearby within walking... More 

Was this review helpful? Yes
Managerhsk, Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. It is good to know that you enjoy our location and its glad to know that rooms are clean, comfortable and you had a pleasant stay with us at Hotel Sentral. I hope... More 

Petaling Jaya, Malaysia
2 reviews
5 of 5 stars Reviewed January 28, 2015

It's a hotel that's built along a row of shophouses, but for a "shoplot row" hotel, the room is really clean and looks new! Don't be fooled by the humble lobby. The bathroom is clean, no cracks or stains. When I enquired, they said the hotel's a couple of years old but it didn't look that way. I thought they... More 

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Managerhsk, General Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us. We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was suitable for you. We truly look forward... More 

Sydney
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 27, 2015

We had a great stay in this hotel large superior room, good cable limited movies though, excellent air-conditioning, laptop sized safe,beautiful view of river estuary from some rooms and roof restaurant, service staff for room and dining helpful and friendly. Daily breakfasts varied and tasty, always served hot on our stay in ground floor restaurant, The female reception staff a... More 

Was this review helpful? Yes
Managerhsk, General Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us. We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was suitable for you. We truly look forward... More 

Kuala Lumpur, Malaysia
Top Contributor
52 reviews 52 reviews
27 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed January 10, 2015

We checked in this hotel for a weekend stay. Checked in was quick. The lobby looks welcoming for a 3-star hotel. On entering our room we can smell the freshness of the air. The lemon flavored freshened air soothen the tired body. The room is nice, clean, and comfortable. We have a room facing the big, slowly flowing Kuantan river... More 

Was this review helpful? Yes 1
Managerhsk, General Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us. We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was suitable for you. We truly look forward... More 

Kuala Terengganu, Malaysia
1 review
3 of 5 stars Reviewed January 1, 2015

Hotel is a bit old but still acceptable. However, what I cannot tolerate is the blocked toilet. Was having a piss yet when flushed, the tank water almost fill up the toilet. It took a little bit of time to subside. Worst is when the main business is done, the 'things' did not subside. The maintenance have to come to... More 

Was this review helpful? Yes
Managerhsk, Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us. We are deeply regretted to hear that you stay with us was unpleasant. I have taken note of your comments with regards to the blocked toilet very seriously. Between, I have taken note... More 

Puchong, Malaysia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 9, 2014

Stayed with family on 6th to 7th December 2014.Clean and the room rate very reasonable. Shower was good. Parking lot provided at back of hotel. Only issue is the noise of closing and opening of nearby room doors. Very noisy and disturbing.

Was this review helpful? Yes
Managerhsk, General Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us. We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was suitable for you. We truly look forward... More 

Kuala Lumpur, Malaysia
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 23, 2014

We actually stayed here in March 2013. Hotel has modern design and centrally located in town centre. Plenty of shops to buy necessities, local cafes and banks nearby. We were pleasantly surprised by the size of the room (triple room). Very spacious and clean. The bathroom was just right - not too big. I stayed with both my elderly parents... More 

Was this review helpful? Yes
Managerhsk, Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. It is good to know that you enjoy our location and its glad to know that rooms are clean, comfortable and you had a pleasant stay with us at Hotel Sentral. We certainly... More 

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