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All 40 Kuantan hotels

Hotel Sentral Kuantan

3.0 of 5 Hotel   |   45P Jalan Besar | Kuantan, Pahang, Kuantan 25000, Malaysia
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Hotel Sentral Kuantan
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Ranked #7 of 40 Hotels in Kuantan
A recent review
4 of 5 stars reviewed 1 week ago
tmtechraj Puchong, Malaysia
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71 reviews from our community

Traveler rating
    7
    36
    21
    4
    3
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30
9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Puchong, Malaysia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed with family on 6th to 7th December 2014.Clean and the room rate very reasonable. Shower was good. Parking lot provided at back of hotel. Only issue is the noise of closing and opening of nearby room doors. Very noisy and disturbing.

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Kuala Lumpur, Malaysia
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We actually stayed here in March 2013. Hotel has modern design and centrally located in town centre. Plenty of shops to buy necessities, local cafes and banks nearby. We were pleasantly surprised by the size of the room (triple room). Very spacious and clean. The bathroom was just right - not too big. I stayed with both my elderly parents... More 

Was this review helpful? Yes
Managerhsk, Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. It is good to know that you enjoy our location and its glad to know that rooms are clean, comfortable and you had a pleasant stay with us at Hotel Sentral. We certainly... More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I spent 4 nights in 4 different hotels in Kuantan and this was the best in terms of cleanliness and age of facilities. I am surprised to see a few reviewers complaining that this hotel is not clean or old, because I find it the cleanest and appears to be the newest among the four. Now the sampling of 4... More 

Was this review helpful? Yes
Managerhsk, Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. It is good to know that you enjoy our location and its glad to know that rooms are clean, comfortable and you had a pleasant stay with us at Hotel Sentral. We certainly... More 

Pasir Gudang, Johor, Malaysia
1 review
3 of 5 stars Reviewed November 6, 2014

This is my 2nd times to stay at this hotel, I was disappointed with room quality. Last year we went there and have a good impression on the hotel room (very clean & new), but this time I found out they don't have a good maintenance of their room quality. 1. Toilet water spray hose spoiled 2. Room window edge... More 

Was this review helpful? Yes
Managerhsk, Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. I am delighted to know that you enjoyed the location and we are also deeply regretted to hear that you stay with us was unpleasant. Our assurance is that the issued that had... More 

Kuala Lumpur
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed November 4, 2014

+ve : Good location, close to shopping mall and right smack in city centre. Good-sized room. -ve : Dirty towels, and dirty-looking carpet, noisy from traffic and club nearby.. Stay in this hotel if you want good value for money with good location AND are not a light sleeper.

Was this review helpful? Yes
Managerhsk, Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir / Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us. We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was suitable for you. In between,... More 

Kuala Lumpur, Malaysia
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 27, 2014

Came to Kuantan due to visit uncle at KPJ Kuantan. Choose this hotel due to good price and location. Given 1211 room at level 2 but there are something need to be improve such as: 1. Noisy with people at walkway. Even your neighbour fighting also can disturb your sleeping. 2. Maintenance problem. Toilet clogging and same goes to sink.... More 

Was this review helpful? Yes
Managerhsk, Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. It is good to know that you enjoy our location and its glad to know that rooms are clean, comfortable and you had a pleasant stay with us at Hotel Sentral. However I... More 

Contributor
11 reviews 11 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 17, 2014

We were in Kuantan for a trip down memory lane - visiting old friends. We booked two rooms. We decided on the hotel mainly due to its location and price. We arrived at around 11pm, check in was smooth and quick. A plus point after a long drive from the west coast. Rooms were comfortable but dated.We had to call... More 

Was this review helpful? Yes 1
Managerhsk, Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us. It is good to know that you enjoy our location and its glad to know that rooms are clean, comfortable and you had a pleasant stay with us at Hotel Sentral. However I... More 

Putrajaya, Malaysia
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 23, 2014

We had to come down to Kuantan for a night for a wedding. Due to our tight schedule and budget, we did not want to splurge on a hotel. We ended up being so pleased with our first stay that we came back the next weekend for a stop over on our way back from Perhentian. Pros - Value for... More 

Was this review helpful? Yes 1
Managerhsk, Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us. We are deeply regretted to hear that you stay with us was unpleasant. I have taken note of your comments with regards to the towels very seriously. Between, I have taken note of... More 

Kassel, Germany
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed September 18, 2014

We stayed there a few weeks and the hotel is very dirty. Even after telling the staff that the room is still dirty nothing happened. We didn't feel very comfortable there. One other thing is, that you can hear everything from your neighboors room. You shouldn't give your laundry to them, because my one didn't smell good and had a... More 

Was this review helpful? Yes
Managerhsk, Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir / Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us. It is good to know that you found our staff is polite, helpful and friendly and you do enjoyed the clean and comfortable room. We thank you for choosing us as... More 

Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 1, 2014

We stayed for only a night. Arrived late and we checked in at almost midnight. Check-in process was smooth and took no more than 5 minutes. Directly went to the room and I was pleasantly surprised with the room. Spacious and clean. Highly recommended. Location wise, very near to the town center. Within walking distance to eatery places and shopping.

Was this review helpful? Yes
Managerhsk, Manager at Hotel Sentral Kuantan, responded to this review

Dear Sir/Madam, Greetings from Hotel Sentral! Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us. We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was suitable for you. We truly look forward... More 

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Additional Information about Hotel Sentral Kuantan

Address: 45P Jalan Besar | Kuantan, Pahang, Kuantan 25000, Malaysia
Location: Malaysia > Pahang > Kuantan District > Kuantan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Sentral Kuantan 3*
Number of rooms: 97
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Hotel Style:
#3 On the Beach Hotel in Kuantan

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