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Bukit Gambang Resort City

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Jalan Bukit Gambang Utama, Kuantan 26300, Malaysia
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Bukit Gambang Resort City
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Bukit Gambang Resort City
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185 reviews from our community

Traveler rating
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    72
    32
    24
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Port Klang, Selangor, Malaysia
Contributor
20 reviews 20 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed in Arabian Bay, family suite. There suite is spacy - 2 rooms with double bed each with attached bathroom in each room. There is a living area about 400 sqft and a small dining area with attached sink and fridge. One thing is the room looked brand new but not well maintained. The living room floor was dusty.... More 

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Contributor
15 reviews 15 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Room was OK and clean, with affordable price. Food was good enough, but need to give more variety of menu from Asian delight. Some of food was a bit salty. Theme park and ATV track was well maintained, however I would suggest them to hire more trained safety personnel to observe the crowd customers (especially on weekend and public holiday).

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Kuala Lumpur, Malaysia
Contributor
20 reviews 20 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stay at Arabian Bay Resort for 3 days 2 nights at Family room (2 deluxe room in an apartment). Room is spacious and the bed is large. Air-condition is working well. Small kitchenette is available in family room however, you can't cook in the room. Fridge and kettle is available. This resort more likely for outdoor activities (entrance fees... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The 1st and the last. The bed was so dirty, found alot of death insects hide under the blanket. The corridor is kinda scary too, no light all the way to our room. Will never recommend my friends n family to visit this place.. Damn!!

Was this review helpful? Yes 1

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Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 8, 2015

I went there with my family for CNY. We were staying at Arabian Bay Resort. I enjoyed the room itself, as the environment is very comfy that makes you feel at home and the house keeping services are friendly. However, the safe in my room was unusable. There was no way to keep it locked. The phone lines were not... More 

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Kuala Lumpur, Malaysia
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 4, 2015

Been there for a family day organize by my department, government to be exact, made my first impression from the very first of my quotation by their sales officer Miss Misharina (a very good job from her) when she manage to handle all my need like the family did to taking care thier need. i'm so impressed how she manage... More 

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Kuala Lumpur, Malaysia
Top Contributor
58 reviews 58 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed April 3, 2015

Staying at Carribbean Bay Resort for 2 nights during the recent school holiday (March 2015). Overall, it is just an ordinary experience only. 1. Check in and out - it took about 15 minutes, it was consider OK 2. Room - average cleanliness standard, we asked the house keeping staff to sweep and mop the floor again 3. Washroom -... More 

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Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 1, 2015

My 2nd trip here on March 2015, 1st trip was in 2 b 014. Resort I travelled with my family & 3 kids. It was a very good service even for both of our visits are on peak season. Really thank to BGRC staff for their fast response about our room in the first place, which is Mr Razak. He... More 

Was this review helpful? Yes 1
Kota Kinabalu, Malaysia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed April 1, 2015

This 'resort city' has 2 hotels, Arabian and Caribbean. The difference? Arabian is much more luxurious (i heard) and costs more. Check-in time is 3pm, and check-out is 12pm. We arrived at Caribbean 'Resort' around 2pm and tried to check-in but the room wasn't ready. So we waited until 3pm+, and again, we were told that the room wasn't ready.... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 31, 2015

My 2nd time here, first trip was in Oct 2014. Stayed from 26 to 28th March (non peak days). We stayed at the Arabian family deluxe apartment. Room was satisfactory, clean. We had dinner and breakfast at the coffee house, nothing to write home about but still ok. The staff were courteous and friendly. Tram ride is provided from the... More 

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