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Bukit Gambang Resort City

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Jalan Bukit Gambang Utama, Kuantan 26300, Malaysia
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Bukit Gambang Resort City
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229 Reviews from our TripAdvisor Community

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Kuala Lumpur, Malaysia
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The place is well-maintained, clean and spacious. Guests are usually there for the water theme park, safari park, conference or team-building. They have all the facilities to cater for any company trip that is both business and leisure. The accommodation consists of 2-bedroom apartments with a living area and kitchenette. No cooking is allowed in the premise. The ballrooms are... More 

Helpful?
Thank Michelle Y
Level Contributor
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I went for 3D2N a short getaway with my family, it was amazing experience at both Water Park and Safari Park. I got the chance to hug a baby monkey and hold a snake on my hand and shoulder during the Animal show! There are so much activities for us at night, we went to the mini fun fair and... More 

Helpful?
Thank jc y
Kuala Lumpur, Malaysia
Level Contributor
48 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I've stayed at both Arabian Bay and Caribbean Bay. I've reviewed on Arabian Bay separately. The check in process was not so smooth. The staff was unable to answer most of my questions without referring to the others. Looking at the so called resort, it was more like a flat/apartment style with balcony. I was so unlucky to be given... More 

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1 Thank nurullizasaleh
Level Contributor
9 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Bought the voucher from Groupon. Stayed at Caribbean Bay Resort. Hotel room and bathroom is clean. Visited the Safari. The kids loved it and we had good fun. Food was good but pricey. Enjoyed the Simba HAll Plaza overlooking beaitiful white lions while having our lunch. Well it kept the kids occupied.

Helpful?
Thank SujathaN
Kuala Lumpur
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed January 3, 2016

Looking at the scale of the resort, I knew what sort of service to expect. Building quality is mediocre at best and I suspect they were trying to save cost in order to build as many rooms as possible. It definitely takes a huge workforce to maintain this kind of resort so judging from the actual number of staff seen... More 

Helpful?
Thank dakors
ianchinsh, General Manager at Bukit Gambang Resort City, responded to this review

Dear Guest, Thank you for your constructive feedback and we sincerely hope to improve our overall guest experience at Bukit Gambang Resort City. Thank you and best regards Ian Chin Resort Director More 

Travelers are raving about these Kuantan hotels

Kuala Lumpur, Malaysia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 31, 2015

My family and i stayed at Arabian bay family suite for 2 nights. The rooms were spacious, clean, the beds were big can accommodate 3 people. The TV reception is poor and wifi connection in the room is weak. We had to go to the lobby to get a wifi connection. The buffet breakfast has a wide spread of choices,... More 

Helpful?
Thank Logan89
ianchinsh, General Manager at Bukit Gambang Resort City, responded to this review

Dear Guest, Thank you for your constructive feedback as it offers us an opportunity to correct our shortcomings. We are delighted to know that you are impressed with the Bukit Gambang Safari Park and we hope to continuously upgrade the standard of our shows. We look forward to your next visit to Bukit Gambang Resort City in the near future.... More 

Malaysia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed December 27, 2015

In much of our holiday here (carribean), on 26th of December 2015 is the worst day of our stay here. (2 Days 1 Night) 1- Although it was still daylight, but to get to our room to hotel room through a corridor of the hotel lobby. OK. Pass a little dark and a little creepy if alone then. (Suggested that... More 

Helpful?
Thank Fie-Fadhir
1 review
2 of 5 stars Reviewed December 24, 2015 via mobile

Apart from ordinary facility, the super damn slow service which will need you to wait for one day to get towel replacement will never fail to amaze you.way to go for such ambitious claim....,,,,,,,.....……pathetic!!!!!!!!!!!!!!!!!!!!!!

Helpful?
Thank tuankamarula
Kuala Lumpur, Malaysia
Level Contributor
199 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
2 of 5 stars Reviewed December 14, 2015

Check in was a pain - extremely slow service. Wi-Fi reception was excellent in room however there was no internet connectivity the entire stay. Huge spacious room but was given stained sheets. Clean bathroom.

Helpful?
Thank nyx799
Kuala Lumpur, Malaysia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 13, 2015 via mobile

Fast check in and check out. Staff hospitality was outstanding. All facilities inside room was up to standard. Room was clean and presentable. Things need to improve was television channel and wifi strength inside the room. Tips if you go there try to search best offer via internet especially waterpark and safari tickets.

Helpful?
Thank a-nazmin
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