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All 39 Kuantan hotels

Bukit Gambang Resort City

3.5 of 5 Resort   |   Jalan Bukit Gambang Utama, Kuantan 26300 , Malaysia
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Ranked #20 of 39 hotels in Kuantan
A recent review
3 of 5 stars reviewed 2 weeks ago
Dwoofe Kuala Lumpur, Wilayah Persekutuan, Malaysia
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120 people have reviewed this hotel

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Kuala Lumpur, Wilayah Persekutuan, Malaysia
2 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It was an okay stay. The place is not dirty, but it is not clean too. We stayed in family suite. We've got two rooms. Two beds, with each accommodating two adults and two kids. The water park is nothing to shout about as an adult. It is more suitable for kids than adults. But it's definitely a place your... More

Was this review helpful? Yes 1
15 reviews 15 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed June 17, 2014

Stayed 4D3N with a couple of friends in a 2-bedrm suite in the Arabian Bay Resort. Had to wait till 4.30pm to get our room keys, only to discover there were no towels and toilet paper. Calls after calls to housekeeping and reception were in vain...all we got were empty promises. We couldn't wash up till 9.45pm when we collected... More

Was this review helpful? Yes 3
kuala lumpur
20 reviews 20 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 17, 2014

This is my first time to the famous Gambang Resort City, "The biggest waterpark in east Malaysia". I was checked-in Caribbean Resort which is located nearer to the Water Park but unfortunately my room was on the South Wing which is a very long way to the lobby and all the facilities. But, i was okay with that. The hallway... More

Was this review helpful? Yes 1
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 16, 2014 via mobile

There are two sides. Arabian and Carribbean. The Arabian side is newer the Carribean side which far far better than Carribbean. The waterpark is aweaomely acceptable. Its considered cheap compared to other competitors as the management segregate the fees for enterance. Will come back there.

Was this review helpful? Yes 5
Kuala Lumpur, Malaysia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 16, 2014

We booked the Arabian Bay Resort for 3 days 2 nights package that cost RM 1,4xx included tax. When we reached the resort reception area, the resort lobby are nice and impressed by the design and comfort. Rated as 4 star resort with higher in room charges are expected, but it totally not the picture after checked in to the... More

Was this review helpful? Yes 4
20 reviews 20 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 14, 2014

went here wif my parents and nieces. we stayed in a 2 bedroom apartmnt. everything was juz nice for us. d room had a king bed(2 single beds combined) and it was quite big and can fit 4 person. d unit was clean. we had a good night sleep that night. there were many activities to do there. there was... More

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 10, 2014 via mobile

This is a massive complex with safari park, water park etc. The resort is slightly more than a year old, but is badly constructed and not well maintained. We were here for a conference. The service staff are pleasant enough but service is poor. Rooms are badly maintained, toilets unclean. The one we were staying at had stained ceilings, peeling... More

Was this review helpful? Yes 2
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 6, 2014

Great place for family holiday, we stayed at the Caribbean, overall the hotel was average as you will get an apartment feeling rather than a hotel. We got a two rooms apartment and the only toiletries you get is a bar of soap for the price you paid. Breakfast was average, mostly local dishes The wild life park was a... More

Was this review helpful? Yes 1
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 28, 2014

I was at Bukit Gambang Resort City for two nights with my family. I got the Family Suite (2 rooms) at the Caribbean Units. The Family suite unit is big with 2 rooms and two toilets in each room. Each toilets are fitted with hot showers. Each rooms comes with two queen bed and the rooms comes with a table... More

Was this review helpful? Yes 4
Kuala Lumpur, Malaysia
Top Contributor
80 reviews 80 reviews
32 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed May 27, 2014 via mobile

I took my children to this resort for a one night stay so we could visit the zoo and water park. Our room was clean and on the basic side. Very firm mattress and one pillow per person. Cable TV was fair. Wi-fi free with average connectivity. Our room came with breakfast in the hotel's large buffet restaurant. Here the... More

Was this review helpful? Yes 6
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Additional Information about Bukit Gambang Resort City

Address: Jalan Bukit Gambang Utama, Kuantan 26300 , Malaysia
Location: Malaysia > Pahang > Kuantan District > Kuantan
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Bukit Gambang Resort City 3.5*
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Also Known As:
Bukit Gambang Resort City Hotel Kuantan

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Pool/beach area (23)
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Hotel & grounds (17)
Room/suite (26)
Dining (9)
Family/play areas (3)
Other (29)


Fitness Center with Gym / Workout Room Free Parking Restaurant Shuttle Bus service Swimming Pool
Hotel Style
#6 Top resorts Hotel in Kuantan
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