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Sanctuary Resort

342 | Mukim Sungai Karang, Kuantan 26080, Malaysia
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1 room 1 guest
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61 Reviews from our TripAdvisor Community

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Traveler rating
    13
    17
    4
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31
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7
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Date | Rating
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Italian first
  • Any
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  • Mar-May only
    (10)
  • Jun-Aug only
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  • Sep-Nov only
    (17)
  • Dec-Feb only
    (24)
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Shah Alam
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 1 week ago

We came here with 130 participants. Dinner was buffet but there was no waiter around. When the food buffet was empty no one was present to refill. The kitchen was close. This was surprising as it was only 8pm. Front desk was also empty. Barhroom was run down and smelly. Most of the facilities had worn out look. The scenery... More 

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Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed June 26, 2015

We stayed here for 2 nights at 2409. Arrived early for check in, and was given an early check in around 12pm (thanks to the staff for their consideration). Get into our apartment, and was suprised that the unit was so big, clean with nice view. The ambiance of the apartment was nice with partly view of beach and river.... More 

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Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 11, 2015

If not for the clean beach, kids friendly swimming pool and nice view from my unit, I would have rated this hotel poor. The apartment is very spacious, but it is very evident that maintenance had been poor. Broken sink pipe at the small kitchen, no hot water, cockroaches and lizards crawling everywhere, non working sockets, dusty floor, the list... More 

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Kuala Lumpur, Malaysia
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed April 29, 2015

Stayed at 2 bedrooms apartment, with run down condition and old furniture. The room had this rusty smell and the floor was not clean. The place was quite creepy, when they turned off the light at the corridor as noone else renting at our block. I didnt sleep through the nite seeing the cockroach crawling here and there. :( Paid... More 

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Travelers are raving about these Kuantan hotels

Gold Coast, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 3, 2015

Apartment was clean and spacious, with a stunning view of the ocean beach and river! The resort staff are helpful, warm and friendly, contributing to making our stay so memorable. Food and service in the restaurant is fantastic. The resort is close to many tourist activities in the area, but also has its own entertainment within the resort as well.......... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed February 3, 2015

We booked the apartment with 3 bedrooms a day earlier for our stay on 1st of February 2015 despite the initial hesitant from one of the staff manning the front desk. The reason being was that most of the guest will check out on the day we're coming in, so there may be not enough time for them to prepare... More 

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Kuala Terengganu, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 22, 2015

loved the view. from the apartment, spacious and clean apartment. beach front with beach activities, bumper ball and beach volleyball, also available awsome fun park ideal for family games activity. nice clean swimming pool. i would come back, its value for money and great vacation.

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Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed January 16, 2015

Stayed for 2 nights in January... . A very warm welcome from the resort staff. They are really friendly like you've known them for years. Our stay was wonderful... with spacious & luxurious apartment, beautiful and romantic scenery, awsome fun park. Now that's what I call a REAL AWSOME VACATION AT A MARVELLOUS RESORT...!

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Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 14, 2015 via mobile

Big apartment, nice view, breezy, Worh the money spended, friendly staff, good ambience, swimming pool and theme park is nice........ food is average and worh the trip..its okay to spend the time of holiday here

Was this review helpful? Yes 1
Kuantan, Pahang, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 14, 2015

Excellent hotel,would stay again in my family..we stayed for 2 nte in January. It was spacious and luxurious.the breakfast was also amazing.... Wonder full holiday n staff friendly upgrade the unit.OUtdoor fun park for giant Slide..

Was this review helpful? Yes 1
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