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Sanctuary Resort

3.0 of 5 342 | Mukim Sungai Karang, Kuantan 26080, Malaysia
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Sanctuary Resort
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Sanctuary Resort
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49 reviews from our community

Traveler rating
    10
    12
    3
    7
    17
See reviews for
24
3
3
5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 16, 2014

We have taken package at sanctuary resort for 3 days and 2 nights.Room was very neat and clean. Food was nice ,people are very polite and patient.Worth for couple stay.Very peaceful to stay. Arrangement for site seeing is good

Was this review helpful? Yes 1
Sydney, Australia
1 review
4 of 5 stars Reviewed September 14, 2014

I have stayed at this place on several occasions. Its a great little place to unwind and relax. The rooms are very spacious & there is nothing better than waking up in the morning looking out at the ocean from your own balcony. The pool is great and suitable for families. Always found the staff are friendly and helpful.

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New York City, New York
1 review
5 of 5 stars Reviewed September 14, 2014

I can't find another Beachfront resort hotel in this part of East Coast Malaysia to have concurrently : (1) 10 Meter at the Beach.. (2) Own Private Island. (3) Fishing Village River right at doorsteps. Besides the Year Round Good Sunny Weather...... What more do I need ???

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 1, 2014 via mobile

The room is dusty and dirty.. the water is dirty.. there is no spoon or plate.. even not all the light is function where most of the balcony have no light.. make it look dark and haunted. . The beach is dirty as well as the sea.. we did jot even manage to go to the sea..there is no breakfast... More

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
1 review
1 of 5 stars Reviewed June 26, 2014

If you haven't been here, I strongly suggest you save yourself the time and money. The hotel itself was shabby at best - to be fair the pool was reasonably nice and pretty well maintained. The check in staff were totally uninterested in anything besides their mobile phones, and despite having pre-arranged and received confirmation that there would be a... More

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Shah Alam, Malaysia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 10, 2014

We are from KL, 3 families rented a 3 bedroom aprtment unit. When we arrived, the room offered were badly maintained (NOT maintained and cleaned for yearssssssss..........). We then complained to the receptionist and the manager. In fact, the manager is with the worst attitude, he don;t even wana look at you or discuss and to resolve the issues........ Lights... More

Was this review helpful? Yes 1
Singapore
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 1, 2014

We are from Singapore and came with my family and stayed in the family suite with sea facing view (2 bedrooms) for RM598, this is not a cheap rate, considered expensive and the suite is so dirty, lack of facility maintenance and the aircon is not working well. Therefore we have to request to change room... The customer service was... More

Was this review helpful? Yes 1
Au, Austria
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 24, 2014

I am having a vacation in this hotel with by father .when we reach there are look like no other worker .the room, corridor, reception counter and receptionist is dirty and the toilet are leaking. The apartment there are very dark and same like ghost home. The owner same like to gardener and the bad fashion.

Was this review helpful? Yes 1
kl
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 22, 2014

Im starting to wonder if this place paid for all the TripAdvisor positive comments ,or perhaps the staffs gave the better rooms to foreigners only. This is one of the worst apartment I've ever had in my entire life for budget of RM 330. Rooms seem from the 80s. Time is not a problem but it seems the apartment has... More

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Manila, Philippines
1 review
4 of 5 stars Reviewed April 15, 2014

My Partner and I travelled for the first time together to Singapore stayed at the Shangrrilla very up market then to KL onto Kuantan. This resort was an excellent spot for various location meetings which I had on my balcony and around the pool aerea. My partner and I enjoyed our walks and swims on the beach and buggy riding... More

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Additional Information about Sanctuary Resort

Address: 342 | Mukim Sungai Karang, Kuantan 26080, Malaysia
Location: Malaysia > Pahang > Kuantan District > Kuantan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sanctuary Resort 3*
Number of rooms: 90
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Also Known As:
Sanctuary Hotel Kuantan

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