My stay lasted for three days in December 2009. Although the location and the nature surrounding the resort were unique the service was far from satisfactory.The staff at the check-in desk were unwilling to help us and were quite rude. Additionally, the lodge at which we stayed was so far from the reception that we had to walk for about... more

We had booked a chalet, but were "upgraded" to family chalet. There was 1 double-bed and 1 bunker bed. Flooring/carpet was wornout and greasy. Balcony was even worse. Toilet wasnt properly maintained. The staff at the reception and the "seri mutiara" restaurant were quite unfriendly. The fruit-bar was left open with flies buzzing about. The only good thing was the... more

We visited Taman Negara with the intent to stay for 2 nights. Great amazing boat trip out there, then you turn the last corner to find the tourist haven along the river. We arrived at the resort to our 'queen bed' chalet which was two twin beds not made up for us. When we asked about this they told us... more

We arrived at theresort about 1:30 pm at which time our room wasn't yet ready. The reception told us to leave all our luggage with them there, where it would be delivered to our room when it was ready. We were told to go to the restaurant for a welcome drink to wait. When our room was ready we were... more

Many people have been giving this place bad reviews, but I feel as a person who has stayed on for a longer period than nealry everyone else, I'm in a better postion to rate some aspects. It was my boyfriend's idea to book this place for 14 nights, as we saw all the great activities listed on their website and... more

We were expecting our accommodation in Taman Negara jungle to be very basic but Mutiara was a pleasant surprise. The staff were very friendly and gave us welcome drinks and towels as soon as we arrived which was a nice touch after the boat journey. The chalets are in very well maintained grounds and are very roomy and nicely decorated.... more

We spent two nights at this accommodation at the end of September 2009 and booked this in the UK in advance of travelling. The location is amazing and nothing could really spoil the natural splenour of a rainforest setting - where there are no loggers - but this resort does no justice to the setting and feels neglected and tired.... more

If you've been happy to sit on a cramped boat travelling up the river for hours to the Mutiara you will hopefully not be expecting the height of rainforest luxury. If you are, you may be disappointed, but if you're looking to use the Mutiara as a good base whilst you explore the forest, you should be fine. We stayed... more

We stayed at the Mutiara at Taman Negara for three nights. All was booked in advance with guided tours to the local 'hot spots'. Overall the location an ambiance of this resort is quite nice. Its located in the middle of a jungle. Also the guided tours (a night walk through the jungle, jungle trekking, the orang asli village and... more