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The Lakehouse, Cameron Highlands

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30th Mile Ringlet | Cameron Highlands, Ringlet 39200, Malaysia
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The Lakehouse, Cameron Highlands
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454 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth,Australia
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel is old and tired. The fly screens are dirty, dusty and have holes that allow flies to come in at will. They should replace all the fly screens with NEW ones. Some of the furniture in our room was dusty which notes very lax supervision of cleaning staff. WiFi is free, BUT only if you are in a... More 

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Stockholm, Sweden
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is very beautiful and well-maintained. The hotel buildings as well as the garden has been given a lot of care, although the surrounding area is, at least for the time being, not as nice as the hotel itself: constructions are going on by the lake, making the area a bit less charming than it probably is normally. The... More 

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Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear fazrinajasmine Thank you for taking the time to share your experience at The Lakehouse with our TripAdvisor readers. We are delighted to know you have enjoyed the hotel and the service during your stay. We appreciate your understanding on the noisy work from the lake which is beyond our control as sadly, nature is ruined due to men's greed... More 

2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Good hotel and friendly staff but we have the following observations: 1. Breakfast; above average with limited choice. 2. Food: relatively expensive compared to the quality and quantity provided and only 1-2 basic class restaurants around. 3. Water Heater Size: small and the other person might have to wait for the water to get heated again. The guided jungle walk... More 

Was this review helpful? Yes 2
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear Bahraini-HR-Tiger Thank you for taking the time to give us your feedback following your recent stay at The Lakehouse Cameron Highlands. Feedback is always greatly appreciated and helps us to constantly strive to improve our services. With regards to your comment about the food prices, we have actually reduced the price on our menu items and we are less... More 

Barnet, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Beautiful mock-Tudor hotel set high above road. Staff very polite, friendly & helpful. Lovely four-poster bedroom with a beautiful view over the garden & lake. Wide choice of menu for dinner - excellent food. Enjoy their Devon cream tea! No complaints here.

Review collected in partnership with this hotel

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Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear Emma S Thank you for taking the time to write this review. Your feedback is very much appreciated as it is the key in our efforts to continue improving our services. We are delighted to know you have enjoyed the hotel and the service during your stay. Your comments will be shared with the team to motivate them. Again,... More 

Dubai, United Arab Emirates
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Recently, I have booked 3 rooms for my family. I was profound when they upgrade my brother's room since he have 4 adults and 1 kid in his room. The stay was pleasant and the staffs are friendly and positive attitude. Thanks and will look forward to stay in lakehouse again in near future.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear Sakthivale We are delighted to know you enjoyed the property and service from our team during your stay with us. Thank you for sharing your staying experience on TripAdvisor and we look forward to welcoming you again should your travel plan brings you back to Cameron Highlands Best Regards Lena Wee Hotel Manager More 

Penang, Malaysia
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Staying here is like a dream come true. You may find excitements at every corner in this place. A great place to share memorable mements with those that you love. Remember to try the afternoon tea which serve after 3pm.

Review collected in partnership with this hotel

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Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear Sitt C Thank you for your review It was a pleasure having you stay with us and we look forward to welcoming you again in the near future Kind regards Lena Wee Hotel Manager More 

Singapore, Singapore
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent 2 days in Cameron highland at the Lakehouse. The hotel is beautiful near by a lake and not too far from many points of interest (tea plantation, bees and strawberry farm..) We stayed in a family suite and it's big enough for 4/5 people. The food at the restaurant is good and you should definitely try the English... More 

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Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear Raza K We are delighted to know you enjoyed the property and service from our team during your stay with us. Thank you for sharing your staying experience on TripAdvisor and we look forward to welcoming you again should your travel plan brings you back to Cameron Highlands Best Regards Lena Wee Hotel Manager More 

Kuala Lumpur, Malaysia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This was our first time staying in the cameron highlands. We were very impressed with the standard of the rooms, which had the perfect combination of character and modern standards , the large garden space [ideal for families] and the very pleasant terrace available for lunch and afternoon tea. The staff were unfailingly polite and obliging to us and our... More 

Was this review helpful? Yes 1
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear Ianpatrickclarke Thank you for spending the time to write this review on TripAdvisor which will be shared with the team to motivate them We are delighted to know you have enjoyed the hotel, the service and the gardens Your comment on breakfast at the terrace has been noted, this is available on request as we are unable to set... More 

Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A very nice and beautiful environment hotel, I love it. We have a good time on our stay last weekend from 3- 5 July 2015. The hotel scenery is very nice, the hotel room scent is nice and I love their toiletries in the hotel bathroom. I bought a set of toiletries like shampoo, hair conditioner, shower gel and body... More 

Was this review helpful? Yes
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear 777li Thank you for your review We are delighted to know you love the toiletries which were created specially for the hotel It was a pleasure having you stay with us and we look forward to welcoming you again in the near future Kind regards Lena Wee Hotel Manager More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

A beautiful hotel with helpful staffs and great amenities! We had a lovely time at our stay at The Lakehouse from 4 - 5 July 2015. This place is a good 20 minutes drive from Tanah Rata; however, I liked how it was secluded in a natural setting surrounded by mountains and a lake. It was a pity, and perhaps... More 

Was this review helpful? Yes 1
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear galicia89 Thank you for spending the time to write this review on TripAdvisor which will be shared with the team to motivate them We are delighted to know you have enjoyed the hotel, the service and the gardens Regrettably, development activities on the Highlands had caused erosion which has affected the condition of the lake in front of the... More 

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