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The Lakehouse, Cameron Highlands

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30th Mile Ringlet | Cameron Highlands, Ringlet 39200, Malaysia
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The Lakehouse, Cameron Highlands
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The Lakehouse, Cameron Highlands
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433 reviews from our community

Traveler rating
    204
    164
    39
    20
    6
See reviews for
127
228
4
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Me and my girlfriend stay here for a couple of nights in January 2015, the hotel was very quiet and in a nice surrounding. It's a short drive to Ringlet and about 20 mins to Tanah Rata and the hotel will happily organise taxis to either of them. We did the walking tour of the hotel grounds / rainforest which... More 

Was this review helpful? Yes 1
Hong Kong
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The staff of the Lakehouse are excellent. No request to the Rooms Manager, Mohd Noor or any of his staff was too much. The hotel was a haven of comfort and luxury during a rather damp 2 day holiday in the highlands.

Review collected in partnership with this hotel

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Salisbury, United Kingdom
Contributor
16 reviews 16 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stage 3 of our Grand Adventure in Malaysia saw us staying, just for an overnight at the Lakehouse. Unfortunately, nothing to do with the hotel, our stay coincided with a public holiday so what should have been a 3 hour journey from KL became a 7 hour marathon. It was our wedding anniversary and my husband had emailed some time... More 

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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

If you like a bit of old colonial luxury this place is for you. It looks like it has been there for hundreds of years though it is much more modern. The hotel has a quiet, sleepy atmosphere though lots of green grass for the kids to run around on. The massage at the spa was excellent also. Highly recommended,... More 

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Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear jeq2 Thank you for sharing your staying experience on TripAdvisor We are delighted to know you have enjoyed the hotel, its gardens, the spa and the service during your stay. Again, thank you and we look forward to welcoming you again should your travel plans bring you back to Cameron Highlands in the future Best Regards Lena Wee Hotel... More 

Male
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I were touring Malaysia and had the privilege to stay at The Lake House. Wonderful team led by Lena welcomed us most warmly. We booked the Cameron Suite which was absolutely lovely with its huge fire place and great facilities. The dining was superb and we had both breakfast, lunch and inner there. The team were very... More 

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Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear Steven and Corinne Thank you for your review It was a pleasure having you stay with us and we look forward to welcoming you again in the near future Kind regards Lena Wee Hotel Manager More 

Singapore, Singapore
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 2 nights in this charming, well maintained and staffed hotel. We stayed in the cameron suite, which was spacious with a private veranda overlooking the lake (which was muddy from over development) and had a working fireplace. Highly recommended for that special retreat

Was this review helpful? Yes 1
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear lukelovesjazz Thank you for taking the time to share your experience at The Lakehouse with our TripAdvisor readers. We are delighted to know you have enjoyed the hotel and the service during your stay and appreciate your understanding on the noisy work from the lake which is beyond our control as sadly, nature is ruined due to men's greed... More 

Kajang, Malaysia
2 reviews
5 of 5 stars Reviewed 1 week ago

The Lakehouse is a blissful haven of delights. From the warm welcome, the elegant rooms, quaint cream teas to washing your car before you go out exploring each day. This superb location is truly enhanced by a stay at The Lakehouse, especially if you wish to have a more private and personalized stay in this beautiful part of Malaysia. Highly... More 

Review collected in partnership with this hotel

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Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear KarenMcClymont Thank you for spending the time to write this review on TripAdvisor which will be shared with the team to motivate them We are delighted to know you have enjoyed the hotel and the service Once again, thank you very much for the strong recommendation and we all look forward to welcoming you back in the near future.... More 

Kuala Lumpur, Malaysia
1 review
2 of 5 stars Reviewed 2 weeks ago

It was my first visit to The Lakehouse during a long weekend holiday. The hotel surrounding is beautiful, cozy and very old style in which I really enjoy. Sadly, when I reached my room, there was a problem with the water heater. It came hot for 2 minutes and then it turns cold. Made complaints and the housekeeping suggested that... More 

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Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear jessicasuhanda Thank you for taking the time to give us your feedback following your recent stay at The Lakehouse Cameron Highlands. We are extremely sorry to read your review and see that we have not succeeded in exceeding your expectations. It is always our aim to offer a memorable experience to each guest If any reader has further query... More 

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

In my very sick state, I had mistakenly thought I had already cancelled. Submitted a request to the hotel for refund out of goodwill which was rejected. I then suggested for the hotel to allow me to complete the stay during off peak periods. The customer service whom I corresponded with via email, did not follow up. Am quite disappointed... More 

Was this review helpful? Yes
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear jjlove4008 Pertaining to your comment as you had booked via an online agent, the room had been charged. We received notification from you only 2 days after your supposed check in date and as we were not notified by the online agent which you had booked the room, we are unable to cancel it Please accept my apologies for... More 

HK
1 review
4 of 5 stars Reviewed 2 weeks ago

Very friendly staff and great ambiance. The breakfast was excellent and the decor of the restaurant was very colonially nostalgic. My husband and I enjoyed our stay a lot! The only thing is that the mattress was too soft.

Review collected in partnership with this hotel

Was this review helpful? Yes
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear rubyyong Thank you for taking the time to write this review. Your feedback is very much appreciated as it is the key in our efforts to continue improving our services. We are delighted to know you have enjoyed the hotel and the service during your stay. Once again, thank you very much for the recommendation and we all look... More 

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