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The Lakehouse, Cameron Highlands

Travelers' Choice award winner
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30th Mile Ringlet | Cameron Highlands, Ringlet 39200, Malaysia
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1 room 1 guest
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The Lakehouse, Cameron Highlands
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465 Reviews from our TripAdvisor Community

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Traveler rating
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    42
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
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  • All months
    (465)
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    (118)
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    (131)
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    (113)
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All months
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is one of a kind hotel to visit, the location, and the old style decorations, so unique and clean, I stayed there for like 2 days & it was really great, the only 2 points I need to highlight here are mainly the lack of the Internet WiFi connection in the rooms, beside the shower room space in the... More 

Was this review helpful? Yes
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear Mohamed B Thank you for your review We are delighted to know you have enjoyed the hotel and the service during your stay. Regarding the Wi-Fi connection, unfortunately the coverage is restricted due to the bandwidth from the local provider and to include coverage in the rooms will result in weaker connections which will frustrate the guests. We have... More 

Chicago
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We booked a two-night stay at the Lakehouse after reading positive reviews on TA but were very disappointed. The hotel is beside the only main road through the Cameron Valley and very noisy. There is constant car and motorcycle traffic from early morning and late night, as well as constant heavy lorry traffic due to dredging of the “lake.” The... More 

Was this review helpful? Yes
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear scrabo Thank you for taking the time to give us your feedback following your recent stay at The Lakehouse Cameron Highlands. Feedback is always greatly appreciated and helps us to constantly strive to improve our services. We are extremely sorry to read your review and see that we have not succeeded in exceeding your expectations. It is always our... More 

Kuala Lumpur, Malaysia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The rooms are classy beautifully decorated and exceptionally clean and spacious. Really maintained and the hotel staff were very attentive to our needs. We loved the great views here. Views that attract tourist to visit here. One of the best in Malaysia so far.

Was this review helpful? Yes
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear syahmimalini Thank you for your review We are delighted to know you enjoyed the property and service from our team during your stay with us. Once again, thank you for staying with us and we look forward to welcoming you again in the near future Kind regards Lena Wee Hotel Manager More 

1 review
4 of 5 stars Reviewed 1 week ago

I did not regret booking this hotel. Service provided by hotel staffs was topnotch. Upon arrival, we were greeted with welcome drinks and hot towel as refreshment. Check-in was efficient. The hotel room was nicely decorated with complimentary fruits. Besides, the hotel room has a coffee maker and it was air-conditioned. I have to say the shower room is spacious... More 

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Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear Vincy L Thank you for spending the time to write this review on TripAdvisor which will be shared with the team to motivate them We are delighted to know you have enjoyed the hotel, the service and the in room amenities Regarding the comb, we do apologize as it is available on request and was not made known to... More 

Batu Caves, Malaysia
1 review
4 of 5 stars Reviewed 1 week ago

Nothing to regret to stay in this hotel. Hotel staffs provide a top-notch service. Upon arrival we were served with welcome drinks and hot towel for refreshment. It did not take long for the check in and the hotel room is just satisfying with a big shower room filled-up with all the toilet necessity, and way more than that. Satisfaction!... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear yuensi_610 Thank you for taking the time to share your experience at The Lakehouse with our TripAdvisor readers. We are delighted to know you have enjoyed the hotel and the service during your stay. The toiletries in the rooms were created specially for the hotel and is a favourite with many of our guests. Regarding the comb, we do... More 

London, United Kingdom
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This lovely old hotel was perfect for us. Param the manager was extremely efficient and kind, as were all the other staff (our daughter turned 6 whilst we were staying there and when we got back to the room, we found it covered in balloons and rose petals for her bed!). The theme is certainly colonial, with all manner of... More 

Was this review helpful? Yes
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear Roo017 Thank you for taking the time to share your experience at The Lakehouse with our TripAdvisor readers. We are delighted to know you have enjoyed the hotel and the service during your stay and the birthday celebration was a success! I have shared your comments with Param and the rest of my team, which I'm sure will motivate... More 

Carmarthen
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This was a beautiful old hotel with some traditional features. Unfortunately, the lake itself was not pleasing to look at because of sediment which has built up over a number of years. The rooms were really lovely and the bathroom a beautiful space Service at dinner was good and the menu was acceptable. Food was good. Such a shame that... More 

Was this review helpful? Yes
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear Sue D We would like to thank you for taking your time to write this review. Your feedback is very much appreciated as it is the key in our efforts to continue improving our services. Regarding the lake, regrettably development activities on the Highlands had caused erosion which has affected the condition of the lake in front of the... More 

Barcelona, Spain
Level Contributor
63 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Although the hotel looks quite large there are only 19 rooms.When we arrived the hotel was full so we were upgraded to the Cameron Suite which is magnificent.It's an enormous room with its own fireplace ( which we didn't need ) and a very well equiped bathroom. The gardens of the hotel are beautiful and well maintained. The staff were... More 

Was this review helpful? Yes 1
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear santpedor Thank you for your review We are delighted to know you have enjoyed the hotel and the service during your stay. It was a pleasure having you stay with us and we look forward to welcoming you again in the near future Kind regards Lena Wee Hotel Manager More 

Kuala Lumpur, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am very happy that we have chosen this hotel for our weekend getaway. The staff was accommodating and very friendly. The hotel is located further down the Cameron Highlands, compared to other hotels. But it is quiet and away from everything; and the tour guides pick you up from the door step anyway. The food is very good -... More 

Was this review helpful? Yes
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear Kleene127 Thank you for taking the time to share your experience at The Lakehouse with our TripAdvisor readers. We are delighted to know you have enjoyed the hotel and the service during your stay. Internet is available in the common areas only as the coverage is restricted due to the bandwidth from the local provider and our regular guests’... More 

Perth,Australia
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is old and tired. The fly screens are dirty, dusty and have holes that allow flies to come in at will. They should replace all the fly screens with NEW ones. Some of the furniture in our room was dusty which notes very lax supervision of cleaning staff. WiFi is free, BUT only if you are in a... More 

Was this review helpful? Yes
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear John E Thank you for taking the time to give us your feedback following your recent stay at The Lakehouse Cameron Highlands. Feedback is always greatly appreciated and helps us to constantly strive to improve our services. I am extremely sorry to read your review and see that we have not succeeded in exceeding your expectations. With regards to... More 

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