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Klana Resort Seremban

PT 4388, Jalan Penghulu Cantik | Taman Tasik, Seremban 70100, Malaysia
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1 room 1 adult
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Klana Resort Seremban
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105 Reviews from our TripAdvisor Community

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Kuala Lumpur, Malaysia
Level Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Staff at the front desk was not very friendly and do not like to smile. The room we stayed in was a corner unit and it was spacious and facing garden. stayed only a night, hotel so so old in dire need of refurbishment. Bathroom facilities and room furnishing sadly need to be upgraded. The swimming pool is a bit... More 

Helpful?
1 Thank Jefferi P
Malaysia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Poor management! Few things did not work out well. Firstly had to wait an hour for the rooms to be ready. We were given welcome drinks vouchers while waiting but didn't realise that we had to go over to the bar ourselves to get the welcome drink. (First time experience to see that the guest themselves have to get the... More 

Helpful?
Thank naturewala

Travelers are raving about these Seremban hotels

Singapore, Singapore
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The room is quite spacious but its quite old and cleanliness can be improved alot. The bath tub is stained so i only use the shower. There is also a potted plant in the bath room which seems to contain some stagnant water. The location of the hotel is quite isolated. The water in swimming pool does not look very... More 

Helpful?
Thank Fabian Y
KRManagement, Manager at Klana Resort Seremban, responded to this review

Dear Sir/Madam, Greetings from Klana Resort Seremban! On behalf of Klana Resort Seremban, we would like to thank you for taking the time to provide us with your feedback on your recent stay in the hotel. We will make an effort to liaise with the respective department concerned on the swimming pool, and also the water stagnant on the potted... More 

Kuala Lumpur, Malaysia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 27, 2015

Klana Resort is quite old and the room we stayed (Garden View Wing) was in a small connected building, with many water leakage from the ceiling. However, for us with 2 adults and 2 kids, we prefer the room which is spacious (we were provided with 2 single beds and one queen sized bed), near to the swimming pool and... More 

Helpful?
Thank abo2735
KRManagement, Manager at Klana Resort Seremban, responded to this review

Dear Sir/Madam, Greetings from Klana Resort Seremban! On behalf of Klana Resort Seremban, we would like to thank you for taking the time to provide us with your feedback on your recent stay with us. We would like to assure you that the Management is looking into some of the concerns you have raised and taking every possible steps to... More 

Level Contributor
51 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed December 18, 2015

The management just need to hire YTL Hotel to manage this property. Or Starwood. The property was once very beautiful and now have ran down. No more interesting and soon.. it will become abandon. I have waited for more than an hour at almost after 3pm on my booking. There were many people waited and the staff is not really... More 

Helpful?
1 Thank Alina G
KRManagement, Manager at Klana Resort Seremban, responded to this review

Dear Sir/Madam, We would like to thank you for taking time to provide us with your constructive feed back with regards to your recent stay at our hotel. The hotel is planning to embark on a multi-million improvement works to the hotel facilities in the near future. Klana Resort Seremban is committed in providing our guests' with the highest quality... More 

Singapore, Singapore
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 6, 2015

Would like to extend my sincere thanks to Cik Mafara, Cik Ain and entire service staff for their exceptional customer service provided. The staff had provided their assistance whenever required and always able to deliver. Though the hotel is slightly worn with age, it is a comfortable sleep. Please check rooms before unpacking to ensure plumbing and air conditioning system... More 

Helpful?
Thank carolchalker
KRManagement, Manager at Klana Resort Seremban, responded to this review

Dear Carolchalker, Warm Greetings from the Management of Klana Resort Seremban! Thank you for taking time to provide us with your favorable comments towards our front office staff, whereby your comments have been conveyed to the staff concerned. Nevertheless, Klana Resort Seremban is committed in providing our guests the highest quality services and facilities. Your comments are important to the... More 

Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 4, 2015 via mobile

1st room was too hot cos aircon not working so manage to change another room. 2nd room full of mosquitos. Hotel is very old and run down even 'Smart Hotel' standard is way much better, cleaner, better maintain, aircon cold enough and much cheaper cos it's a Budget hotel. Please please everybody, don't even think about this hotel or else... More 

Helpful?
1 Thank limglen
KRManagement, Manager at Klana Resort Seremban, responded to this review

Dear Limglen, On behalf of Klana Resort Seremban, we would like to thank you for taking the time to provide us with your feed back on your recent stay with us. First of all, we would like to apologize on the air conditioning which was not functioning and the mosquitoes in your room. We are also in midst of refurbishing... More 

Petaling Jaya, Malaysia
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 4, 2015

This place has water as theme. There are cascading water falls leading to the pool but oh dear what a shame. The entire place lacks good maintenance. From weathered carpets in rooms to leaking ceilings around the lobby area the overall feeling is that it should not be considered the 2nd best hotel in Seremban. The staff here ned to... More 

Helpful?
1 Thank Jayakaran M
KRManagement, Manager at Klana Resort Seremban, responded to this review

Greeetings from Klana Resort Seremban! On behalf of Klana Resort Seremban, we would like to thank you for taking the time to provide us with your feed back on your recent wtay with us. We would like to assure you that the Management is looking into some of the concerns you have raised and taking every possible steps to address... More 

Seremban, Malaysia
1 review
4 of 5 stars Reviewed November 2, 2015

Good food, good service, warm welcome . Lovely atmosphere. Look forward to have another dinner at this resort. Plus, it might be better if the cooks are excellent. That way, I might be able to enjoy my dinner better.

Helpful?
Thank SyukranAzizi
KRManagement, Manager at Klana Resort Seremban, responded to this review

Greetings from Klana Resort Seremban! On behalf of Klana Resort Seremban, we would like to thank you for thank you for taking the time to provide us with your favorable comments. We assure you our Chefs are excellent and on your next visit you will enjoy your dinner. In the mean time, your comments are important to the success of... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 25, 2015 via mobile

I booked a deluxe room in Klana resort, went in for 30 mins and I was sweating in the room, so no choice I got to request to change for another room but unfortunately the same, the room is just slightly better than the previous but if 3 persons in the same room, I bet 3 of us will sweat... More 

Helpful?
2 Thank TangerinesTan
KRManagement, Manager at Klana Resort Seremban, responded to this review

Dear TangerinesTan , Warm greetings from Klana Resort Seremban, On behalf of Klana Resort Seremban, we would like to thank you for taking the time to provide us with your feedback on your recent stay in the hotel. First of all, we would like to apologize on our poor service on air conditioning in deluxe as well as other rooms.... More 

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