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Sutera Hotel

77 & 78 Persiaran S2/B2, Seremban, Malaysia
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Sutera Hotel
Best prices for: 1 room 1 guest
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Ranked #10 of 13 Hotels in Seremban
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27 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Selangor, Malaysia
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We made 4 early bookings last weekend. Arrived around 5pm to check in. Had to wait for over 30 minutes even though there was only one customer ahead of us. Upon reaching the counter, they took another 15 minutes to handle my booking. The front desk seem to have such a hard time for a simple task like checking in.... More 

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Delhi, Delhi, India
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed October 27, 2014

It's the weirdest hotel i have been to till date. You need to pay in advance the room rent. There is a freaking compact swimming pool within the building. I mean the only time you can see sun from that pool is when the sun is directly above your head at afternoon for few minutes. The bathroom vents open towards... More 

Was this review helpful? Yes 2

Travelers are raving about these Seremban hotels

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 26, 2014

Was booked into this pathetic hotel by the company for a short business trip. The staff at the reception counter were very unhelpful and unfriendly. The room door handle was loose and helplessly taped with a transparent tape to prevent it from falling. The room amenities were minimal, you need to bring your own toothbrush. There is an ironing room... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 11, 2014 via mobile

Stayed in for a night.Nothing to comment about the services.The room is small,furniture are quite old.Door latch was out of order.Bathroom.very small.Buffet breakfast is poor with limited selection and the foods are cold.

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 9, 2014

Checked in to a room with bed sheets filled with footprint...... Called the reception.... Was told to live with it as their housekeeping hours is apparently only during the day Would totally avoid this hotel in future.

Was this review helpful? Yes 4
Dunedin, New Zealand
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 9, 2014

Stayed on the 11th of July there was a loud band playing on the ground floor until about 1a.m staff were not helpful and ignored my complaint. Not recommended. The shops were alright but not much to see without a taxi.

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Alexandria, Virginia
1 review
1 of 5 stars Reviewed May 12, 2014

Arrived at 8pm and not much was open but there was one person at the reception desk. Checked in and went to our two rooms which first off were really hot, air conditioning is activated by the key card in a slot at the door, super small shower and bathroom. Everything just had a really funky smell even the air... More 

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Kuala Lumpur, Malaysia
Top Contributor
53 reviews 53 reviews
24 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed November 28, 2013

Stayed over for one night for a business trip. The hotel is situated near more of the factories at the Oakland Commercial Centre. Convenient as AEON is nearby and a short drive to Uptown Avenue for food. The room and toilet is clean but there are areas of improvement. 1. Pillows are hard but sheets are clean 2. Air conditioner... More 

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Singapore, Singapore
1 review
1 of 5 stars Reviewed October 17, 2013

The hotel is alright for normal short-term stay but the service standard of the staff there is unacceptable. We booked the hotel for 2 nights through Agoda website. I believe the hotel has been informed about our booking prior to our arrival. Even though the reception staff is unaware of it, they should know it during my check-in as I... More 

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Subang Jaya, Malaysia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 14, 2013

I am a frequent traveller to Seremban and stay in Sutera almost 5days/week. The room is dirty which i need to mop every time i check in. The bed line is disastrous with blood stain, foot prints which i have no choice but to change everytime ( all by myself, as they telling me their housekeeping staff is not available... More 

Was this review helpful? Yes 3
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Amenities