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Palm Beach Resort & Spa

Jalan Batu Manikar, Labuan Island 87014, Malaysia
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Palm Beach Resort & Spa
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Palm Beach Resort & Spa
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100 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Gdynia, Poland
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This resort has best days long time ago. Today looks that nobody cares about beach which was not really cleaned, the tennis court does not exists. The rooms are very spacious (this is the only advantage) with big bathroom, tub and shower. However - shower cabin door has lock broken, so not seal properly and you might flood bathroom easily...... More 

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5 reviews 5 reviews
3 of 5 stars Reviewed 2 weeks ago

Room : Smelt musty, broken sliding door, air-con not cool enough and faulty lights. Restaurant: Good enough to fulfill our tummies! Bar : Love the Pina Colada!!! Swimming pool : Great for kids adult too(there's a bar adjacent)! Price : Reasonable compared to other hotels with swimming pool

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18 reviews 18 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 30, 2015

We were at first a bit skeptical to stay at this resort bcos some of the bad review. We then check the hotel and choose to stay because of the huge swimming pool. We asked for seaview room and didnt expect much. We are more than happy when we step in, the room is big, balcony is huge, bathroom is... More 

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Kota Kinabalu, Malaysia
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 27, 2015

My wife & I have enjoyed this resort several times(last time was Mar. 2015). We like to spend time here on the beach in peace and tranquility. The resort features very large & cozy rooms with a nice balcony and huge bathroom. It is actually the perfect getaway for couples looking to keep that fire kindled & burning. We have... More 

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Mumbai, India
Top Contributor
52 reviews 52 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed March 26, 2015

Well, this place must have been ranked # 3 in Labuan probably because there is nothing better available! You just have to accept what it is and get on with it! I had to spend a night here, 10pm to 10am to be precise. And it was a stay sponsored by my company, so I did not have much choice.... More 

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Sepang, Malaysia
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 13, 2015

My family and I stayed for 2 nights. (20/2/15 - 22/2/15). It was during Chinese New Year so it was quite packed with tourists. The check-in staffs are very nice and helpful, however the cleaning staffs are super slow, making me wait like almost 3 hours just to clean the room. I finally managed to check-in around 4PM (just imagine... More 

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Petaling Jaya, Malaysia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 5, 2015

Even though the resort could definitely benefit from some renovation, our stay was nothing but enjoyable. We had a very spacious room, with a big balcony and a wonderful view on the sea, the bathroom was big, with a shower box and a comfortable jacuzzi. The resort service was efficient and friendly.

Was this review helpful? Yes 1
Top Contributor
72 reviews 72 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed January 23, 2015

I stayed here for just one night, so my review isn't based on a ton of experience. First thing is that is a little ways from the airport and town, about 15-20 minutes drive, no big deal, but this is nice since it makes the resort aspect a little nicer. Check in was slow with only one person apparently able... More 

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1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 1, 2015

My partner and I stayed her for 2 nights in Room 3011, to be exact. Spacious room & balcony, nice view facing the sea, peaceful & quiet is what we needed. When we first got into the room, the first setback to the room was the floor, it's not carpeted but they are with slate tiles. Then and there I... More 

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PBRS1, Front Office Manager at Palm Beach Resort & Spa, responded to this review

Dear Guest, Greetings from Palm Beach Resort & Spa. Thanks for your valuable feedback. The resort management would like to apologizes with your unpleasant encounter during your stay at our resort. We are taking every effort to eliminate the problem and, we have already engaged a "Specialist" "PEST CONTROL" company to address the problem. Kindly be informed that after investigation... More 

Senior Contributor
31 reviews 31 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 1, 2015

This is not our first time staying here. The second we entered the room and the musty smell hit my nose, I instantly remembered our previous stay. Same old smell, same old dusty furniture. The rooms are a generous size and the two queen beds easily sleeps a small family. The bathroom comes with a shower cubicle (door doesn't shut... More 

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143 photos of this hotel

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Dining (13)
Pool/beach area (20)
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Room/suite (27)
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Pool/beach area (3)
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Dining (1)
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