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All 10 Labuan Island hotels

Tiara Labuan Hotel

Jalan Tanjung Batu, Labuan Island 87007, Malaysia
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Tiara Labuan Hotel

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Ranked #2 of 10 hotels in Labuan Island
A recent review
5 of 5 stars Reviewed March 15, 2014
LoneBrit Hampshire
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141 people have reviewed this hotel

Traveler rating
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59
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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  • German first
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English first
Hampshire
Top Contributor
195 reviews 195 reviews
81 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed March 15, 2014

A very nice hotel with a delightful pool area. The only problem being that large military aircraft flew over very low every 5 minutes. I don't know if this is common or just bad timing. The room was large and comfortable with decent coffee plus fridge, but no safe. The step between the bathroom and main bedroom is potentially dangerous,... More

Was this review helpful? Yes 2
Kandahar, Afghanistan
Top Contributor
96 reviews 96 reviews
38 hotel reviews
240 helpful votes 240 helpful votes
4 of 5 stars Reviewed February 5, 2014

For those who visit Kota Kinabalu, Ferringhi Batu in Penang and other Malaysian Beach Resorts, this place is a quite different. This hotel is not a beach resort, but is above the highway that runs along the ocean, but not too close to beaches. It is quite close to the large and famopus WW II military cemetary, which is walking... More

Was this review helpful? Yes 7
Labuan Island, Malaysia
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 21, 2014

I've just returned after another month at the Tiara and can categorically state 'never again'. We had a week without hot water and the staff didn't seem to care. The rooms are deteriorating on every visit with nothing being done to rectify the problems. The restaurant has poor quality product and in my case on my single visit took over... More

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Buderim, Australia
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 19, 2013

Rooms ok, food very good. Try the ginger beef and special rice. Also the sushi on the buffet is great. Drinks very cheap. Pool area large and quite nice. Gym not bad, a little tired but you can get most things done and there is also a squash court to work up the sweat. Only problem is it's out of... More

Was this review helpful? Yes 1
tiaralabuan, General Manager at Tiara Labuan Hotel, responded to this review

Dear John L , It was our pleasure to have you as our guest and I am pleased that you have enjoyed the stay. We thank you for acknowledging our effort in creating memorable hotel experiences. We look forward to welcoming you back for another Enriching Tiara experience in the near future. Regards, JOHN CHIN More

Prague, Czech Republic
Contributor
13 reviews 13 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 7, 2013

I've been in Tiara labuan many times for business trips and few times was as long as month. Nice environment and u can feel the nature of Malaysia... and really friendly staff... but it's kind of far from the city.

Was this review helpful? Yes 4
tiaralabuan, General Manager at Tiara Labuan Hotel, responded to this review

Dear Mohadna87 , It was our pleasure to have you as our guest and I am glad that we have made your special occasion a memorable one! Thank you for sharing your positive review with us here on TripAdvisor and this certainly spurs us to continuously seek for improvement towards achieving excellence. The team at Tiara Labuan Hotel looks forward... More

NE scotland
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed November 20, 2013

Stayed here for a business meeting. Arrived at 1200 to check in and was told that my room would not be ready for another 2 hours. I stated that this wasn’t good enough and I was told that they would try and get my room ready sooner. The only place to wait was in the reception and that was full... More

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tiaralabuan, General Manager at Tiara Labuan Hotel, responded to this review

Dear Buckieloon, Thank you for sharing your stay experience in Nov with us. I assure you that the hotel management has duly noted your constructive feedback on the areas of concern. We take your feedback seriously and will be sure to seek for improvement where necessary. We hope to welcome you again for another memorable hotel experience in the near... More

Top Contributor
59 reviews 59 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed September 18, 2013 via mobile

Was booked in to tiara by secretary due to other hotel fully booked. Check in was a none event. Reception staff was not very welcoming. You will think a tired guest turning up after a hard would be made like welcomed home. The hotel room was not the cleanest I expect. Remnant of toothpaste in the sink. Leaking toilet hose... More

Was this review helpful? Yes 4
tiaralabuan, General Manager at Tiara Labuan Hotel, responded to this review

Dear Wolv3rin3 , Thank you for sharing your stay experience in September with us. I assure you that the hotel management has duly noted your constructive feedback on the areas of concern. We take your feedback seriously and will be sure to seek for improvement where necessary. We hope to welcome you again for another memorable hotel experience in the... More

Gold Coast
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 16, 2013

I had a lovely time staying at Tiara. Stayed in a Delux room with a generous balcony overlooking the sea. The room was large, clean with a very comfortable bed. The room did not have a safe but reception have safety deposit boxes and I used one of these. Tiara collected me from the airport and upon arrival the staff... More

Was this review helpful? Yes 6
tiaralabuan, General Manager at Tiara Labuan Hotel, responded to this review

Dear Kaylyn Gold Coast, It was our pleasure to have you as our guest and I am glad that we have made your special occasion a memorable one! Thank you for sharing your positive review with us here on TripAdvisor and this certainly spurs us to continuously seek for improvement towards achieving excellence. The team at Tiara Labuan Hotel looks... More

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 15, 2013

I look up to Tiara Labuan Hotel as a excellent service hotel from review and comments. But trough my recent experience I find it a little unpleasant trough it all. I was actually planning to stay at your hotel, but i was told that rooms were fully booked and there were no room. That i would surely understand as demand... More

Was this review helpful? Yes 1
tiaralabuan, General Manager at Tiara Labuan Hotel, responded to this review

Dear Asleay A Thank you for sharing your stay experience in September with us. I assure you that the hotel management has duly noted your constructive feedback on the areas of concern. We take your feedback seriously and will be sure to seek for improvement where necessary. We hope to welcome you again for another memorable hotel experience in the... More

Labuan.
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 7, 2013

we stayed for one month. the day we arrived there were 8 death cockroach in the room, when approach to one of the personal the answer were, that is normal in SEA. come on... i have been traveling for SEa for years and i have never seen this. lack of clean everywhere, some times they shut down the pool because... More

Was this review helpful? Yes 1
tiaralabuan, General Manager at Tiara Labuan Hotel, responded to this review

Dear Bubezna , Thank you for sharing your stay experience in August with us. I assure you that the hotel management has duly noted your constructive feedback on the areas of concern. We take your feedback seriously and will be sure to seek for improvement where necessary. We hope to welcome you again for another memorable hotel experience in the... More

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Additional Information about Tiara Labuan Hotel

Address: Jalan Tanjung Batu, Labuan Island 87007, Malaysia
Phone Number:
Location: Malaysia > Sabah > Labuan Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 hotels in Labuan Island
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Tiara Labuan is a city cresort located off the coast of Borneo. It provides free parking, Wi-Fi, restaurant, bar and fitness centre. Rooms have a private balcony and a kitchenette. Rooms are spacious and feature a bathtub, shower facilities and a hairdryer. Cable TV, a minibar and 24-hour room service are also provided. Guests of Tiara Labuan can play a game of table-tennis or use the resort’s sauna. Barbecue facilities are available. The islands around Labuan host the world’s richest coral and fishing grounds. Labuan is a duty-free shopping haven with rich historical background. Located in the state of Sabah, Tiara Labuan is a 10-minute drive to Labuan Airport. ... more   less 
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