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All 10 Labuan Island hotels

Waterfront Labuan Financial Hotel

1, Jalan Wawasan, Labuan Island 87000, Malaysia
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Waterfront Labuan Financial Hotel

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Ranked #4 of 10 hotels in Labuan Island
A recent review
3 of 5 stars Reviewed February 28, 2014
Muzammil_MM Kuala Lumpur, Malaysia
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41 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Kuala Lumpur, Malaysia
1 review
2 of 5 stars Reviewed 1 week ago

I checked in with only one guest in front of me. The checked service was so slow and the 3 staff at the front desk showed no urgency. Took me 20 minutes to check in. It was a weekend of critical BPL football games and the Agusta Masters. Only one sports channel which was replaying yesteryear's games. Even the lounge... More

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Kuala Lumpur, Malaysia
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed February 28, 2014 via mobile

Located in front of Labuan Financial Park. The room is really spacious but with strong smell of Tobacco. Asked for a non smoking room but was told none left. The mattress is really rock hard but probably good for back ache. Only two pillows were provided in the room with no extras and two bath towels with no extras as... More

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Kuala Lumpur
15 reviews 15 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 15, 2014

Been to this hotel couple of times for my business trip. Always my 1st choice of hotel in view of its price, service and room + plus view of the port. This hotel normally fully book, so make sure you make early reservation, at least 1 or 2weeks early. They have changed the name to Billion Pavilllion now. The room... More

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Perpetual traveller
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 14, 2014 via mobile

Rooms are ok but getting tatty, I could overlook that. Rock hard mattresses, I could pass that as 'Asian' style. Sporadic internet, below average food and dirt on the restaurant floor, I could probably forgive that too. But having a crappy karaoke style band blasting out poor quality music until the early hours to an EMPTY BAR, what on earth... More

Was this review helpful? Yes 4
Georgetown, Malaysia
Top Contributor
53 reviews 53 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 22, 2014

I stay here not because I choose to, but rather it was booked by the company so I simply just obliged and stay here for 4 nights. Even back in 2008, I did stayed here before. Fast forward to 5 years ahead, the condition of the hotel is still the same, nothing changed for better or worse. The hotel is... More

Was this review helpful? Yes 1
Buderim, Australia
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 19, 2013

The rooms and pool are quite nice here but the food is terrible. Also the pool bar is very expensive compared to the other hotels in Labuan. It's across from the shopping mall which has most things you need. Eat at the Tiara hotel or at the fratinis Italian in town. The only to good places to eat in town.

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Miri, Sarawak, Malaysia
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed November 26, 2013

Stayed here for 1 night. Room was OK; not luxurious but allows a good rest. My husband thought the bed was too hard but i could still sleep ok. TV was small and grainy and doesn't have too many channels. This is not at all a luxurious hotel but they have a great pool. Had dinner and breakfast at the... More

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NE scotland
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 20, 2013

Stayed here for a business meeting. I have stayed here several times now but this is the first time since being taken over by new owners. The reception staff are excellent and very helpful. The hotel is clean and modern and the rooms are large spacious and modern, they well laid out; the bathroom is clean and well serviced. The... More

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Kota Kinabalu, Malaysia
18 reviews 18 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 5, 2013

Room decor was very nice, ample lighting and spacious. But the mattress and pillows werent that comfortable to sleep in. Ordered room service twice, food was ok but not worth the price. Great outdoor environment, nice swimming pool and sea view but could use some maintenance.

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Kuala Lumpur, Malaysia
3 reviews 3 reviews
3 of 5 stars Reviewed October 11, 2013

Located across a filed from the only shopping center in Labuan so its convenient to get KFC or Pizza Hut or snacks. Some local stalls are also nearby for food. The town area is also within walking distance but in the tropical heat would be quite a challenge! The rooms are large and recently refurbished so no worries there. The... More

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Additional Information about Waterfront Labuan Financial Hotel

Address: 1, Jalan Wawasan, Labuan Island 87000, Malaysia
Location: Malaysia > Sabah > Labuan Island
Hotel Style:
Ranked #4 of 10 hotels in Labuan Island
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Waterfront hotel strategically located at the Labuan's waterfront and adjacent to the financial park, the hotel is specifically built to cater to the needs of the international financial and business community. ... more   less 
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