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Billion Waterfront

1, Jalan Wawasan, Labuan Island 87000, Malaysia (Formerly Waterfront Labuan Financial Hotel)
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Billion Waterfront
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Billion Waterfront
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58 reviews from our community

Traveler rating
    4
    23
    18
    9
    4
See reviews for
5
4
8
30
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cape Town
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Bathroom flooded.Air conditioner not working.Room dirty.Non smoking room stinks of smoke.Staff trying their best with limited resources. Been staying here for +- 4 years every month.The decline is very sad to see.

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Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed 4 weeks ago

I was here early April '15. Room was good nice and clean. Though I had some delays while checking in, at the end was well taken care off. Need to improve the bar outside located next to the swimming pool. The entire structure looks run down and the roof was damaged with big hole at one of the end. The... More 

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Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed April 10, 2015

Spectacular sight. Not many hotels have a back facing a very lovely port with many ships of different sizes either birthed or sailing along the waterfront. Nothing like sitting around the open concept Sunshine Bar with a cold duty free beer, overlooking a very tranquil & serene natured port separating both just inches away from the edge of the walkway.... More 

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Kuala Lumpur, Malaysia
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 6, 2015

Having read a number of reviews of this hotel, I can't say I expected too much. But, considering that it's a business hotel in an "oil-field" town, I was pleasantly surprised. Check-in and check-out went seamlessly and the room itself was way better than expected; clean, modern and not too noisy - I was in the remote block, separate but... More 

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CA
Top Contributor
76 reviews 76 reviews
30 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed February 18, 2015

This place was reasonably nice and located just a few minutes walk from downtown and the financial area. The pool looked nice, the rooms were well kept and the food in the restaurant was very good. Overall I was pleased. It wasn't a super high end ritzy location, but it was nice enough.

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Chiang Mai
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 8, 2015

Have stayed here a few times, due to my company booking me in. The first stay the room was very dirty and run down, and the internet wifi in the room would not work. Multiple calls and visits from the "tech" was all in vail. When I did happen to get wi-fi signal, it was very sporadic and would drop... More 

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1 review
1 of 5 stars Reviewed December 24, 2014

I've checked in on 15/12/2014 stay for 1 night at hotel room no 1116 & I've check out on 16/12/2014.When I reached KL,I realised that I had left my sunglasses Rayban orange tinted lense worth Rm500++ on the bed in my room no 1116.I've call front desk few times almost every day but the front desk give me 1001 reasons... More 

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Cape Town
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 19, 2014

Stay here regularly.Early check in,even pre-arranged,is never possible.Rooms are hardly ready.Rooms big,but not very clean.Non smoking rooms stink of smoke.WIFI super slow.Passages dirty. Friendly staff.Nice big pool.

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Kuching, Malaysia
Top Contributor
240 reviews 240 reviews
77 hotel reviews
165 helpful votes 165 helpful votes
3 of 5 stars Reviewed December 1, 2014

A room was booked for me for an official function. Check-in was fast and courteous. The room was spacious and beautifully furnished. Despite its age; which is 20 years old today, the room still look clean and facilities function well. Wifi available but not consistent. Breakfast just typical but good enough. Surrounding is pleasant with one side facing the sea... More 

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Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 27, 2014

I booked this hotel via internet and i got quiet a good rate.. The actual rate is rm100++ more... Location is ok as labuan is a very small city... We booked the pool facing room...the room itself was quiet big..and it got nice view.. Check in service was great..they allowed us for early check in at 11...however the maintenance of... More 

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