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Billion Waterfront

1, Jalan Wawasan, Labuan Island 87000, Malaysia (Formerly Waterfront Labuan Financial Hotel)
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Billion Waterfront
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60 Reviews from our TripAdvisor Community

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Traveler rating
    4
    23
    19
    10
    4
See reviews for
5
4
8
32
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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  • All months
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  • Mar-May only
    (12)
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    (18)
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    (12)
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    (18)
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NE scotland
Level Contributor
60 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel is going downhill fast. Stayed in the main block and in the annex. Rooms are deteriorating, mold around the showers, carpets need a good clean. The food is poor and the service is worse. The pool area is in need of attention. Weeds growing through paving, cigarette ends, sun beds falling to bits. I have informed my company... More 

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Kota Kinabalu, Malaysia
Level Contributor
108 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Staff were quite friendly in the reception. The breakfast was average. Room was dirty especially the floor. There were rubbish under the bed (accidentally moved the BED) The view outside the hotel is nice.

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Cape Town
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 22, 2015

Bathroom flooded.Air conditioner not working.Room dirty.Non smoking room stinks of smoke.Staff trying their best with limited resources. Been staying here for +- 4 years every month.The decline is very sad to see.

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Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed April 27, 2015

I was here early April '15. Room was good nice and clean. Though I had some delays while checking in, at the end was well taken care off. Need to improve the bar outside located next to the swimming pool. The entire structure looks run down and the roof was damaged with big hole at one of the end. The... More 

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Kuala Lumpur, Malaysia
Level Contributor
4 reviews
5 of 5 stars Reviewed April 10, 2015

Spectacular sight. Not many hotels have a back facing a very lovely port with many ships of different sizes either birthed or sailing along the waterfront. Nothing like sitting around the open concept Sunshine Bar with a cold duty free beer, overlooking a very tranquil & serene natured port separating both just inches away from the edge of the walkway.... More 

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Kuala Lumpur, Malaysia
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 6, 2015

Having read a number of reviews of this hotel, I can't say I expected too much. But, considering that it's a business hotel in an "oil-field" town, I was pleasantly surprised. Check-in and check-out went seamlessly and the room itself was way better than expected; clean, modern and not too noisy - I was in the remote block, separate but... More 

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CA
Level Contributor
77 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed February 18, 2015

This place was reasonably nice and located just a few minutes walk from downtown and the financial area. The pool looked nice, the rooms were well kept and the food in the restaurant was very good. Overall I was pleased. It wasn't a super high end ritzy location, but it was nice enough.

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Chiang Mai
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 8, 2015

Have stayed here a few times, due to my company booking me in. The first stay the room was very dirty and run down, and the internet wifi in the room would not work. Multiple calls and visits from the "tech" was all in vail. When I did happen to get wi-fi signal, it was very sporadic and would drop... More 

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1 review
1 of 5 stars Reviewed December 24, 2014

I've checked in on 15/12/2014 stay for 1 night at hotel room no 1116 & I've check out on 16/12/2014.When I reached KL,I realised that I had left my sunglasses Rayban orange tinted lense worth Rm500++ on the bed in my room no 1116.I've call front desk few times almost every day but the front desk give me 1001 reasons... More 

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Cape Town
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 19, 2014

Stay here regularly.Early check in,even pre-arranged,is never possible.Rooms are hardly ready.Rooms big,but not very clean.Non smoking rooms stink of smoke.WIFI super slow.Passages dirty. Friendly staff.Nice big pool.

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