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All 37 Kota Bharu hotels

Renaissance Kota Bharu Hotel

4.5 of 5 Hotel   |   Kota Sri Mutiara | Jalan Yahya Petra, Kota Bharu 15150, Malaysia
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Ranked #3 of 37 hotels in Kota Bharu
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
KPDaniel Petaling Jaya, Malaysia
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200 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
Petaling Jaya, Malaysia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Went there for conference, this was my second visit to the hotel for business. I won't be staying there if there is not cooperate rate or special rate because to pay for that kind of price for the location is not worth it. I will rather choose location. The good thing I can say for the hotel is the breakfast,... More

Was this review helpful? Yes
Izudin M, General Manager at Renaissance Kota Bharu Hotel, responded to this review

Dear Guest, Thank you for sharing your wonderful experience during your recent stay at our hotel. We are glad to hear that you had enjoyed your stay and totally pleased with our services. Your positive feedback will be shared among our associates to inspire them to give their best at all times. We also look forward to welcome you back... More

Taichung, Taiwan
Senior Contributor
42 reviews 42 reviews
33 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 1 week ago

Given the price of the hotel, it fits the name of Renaissance but the quality does not match the price. It's a bit overpriced for the location, although it's in the centre of K.Bharu. The hotel may need renovation as most other hotel does. The car park is terribly poorly maintained and the driveway will need extra caution. To make... More

Was this review helpful? Yes
Izudin M, General Manager at Renaissance Kota Bharu Hotel, responded to this review

Dear Guest, Thank you for taking the time to give your feedback on our Hotel. We regret that you had encountered some unpleasant experience during your stay with us. Please accept our sincere apologies for the setbacks. Our Hotel is in the midst of a renovation process which is being done by stages. Our top priority is to meet our... More

1 review
4 of 5 stars Reviewed 2 weeks ago

Best location in town centre whereby the location is surrounded with lot of travelers needs such as shopping mall, restaurants, all sort of retailers and service providers etc. The place is neat and tidy. Well organize. They provide with free transfer to and fro the airport, bus station and train station. The house is big enough for 20 people to... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice clean and large room. Enough toiletries provided. Service provided was satisfactory but could be better. Ambience wasn't like Renaissance. It give you a feeling of being dull. May because the building and facilities need renovations or a good spruce up.

Was this review helpful? Yes
Izudin M, General Manager at Renaissance Kota Bharu Hotel, responded to this review

Dear Guest, Thank you for staying with us and also taking the time to give your feedback on our Hotel. Please be assured that meeting our guest’s highest satisfaction has always been our top priority and we are working hard towards that objective. We hope to serve you better the next time you visit us. Yours sincerely Izudin Merican General... More

Kuala Lumpur
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is attached to a shopping complex and not too far from town centre. Should you wish not to drive, taxis are always available. Overall the room is comfortable but the amenities somehow is not the same standard as other Renaissance that I have stayed. Staff are friendly and helpful and will try to accommodate your needs as much as... More

Was this review helpful? Yes
Izudin M, General Manager at Renaissance Kota Bharu Hotel, responded to this review

Dear Guest, Thank you for your wonderful comments. We are glad that you had taken the time to share your recent stay experience at our Hotel. We are appreciative of your high regards given to our hotel. Every one of us here at Renaissance Kota Bharu always strives hard to meet our guest’s satisfaction. We look forward to welcome you... More

Kuala Lumpur, Malaysia
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 23, 2014

Stayed here for business for 5 days in May 2014. Loved my room which was on the 12th floor..very spacious. Buffet breakfast spread was elaborate and much choice. However, being in KB..you know you can get better food option outside @ from the stalls.

Was this review helpful? Yes 2
Izudin M, General Manager at Renaissance Kota Bharu Hotel, responded to this review

Dear Guest, Thank you for your wonderful feedback on your recent stay at our hotel. We are pleased to know that you had enjoyed your stay and will share your positive comments among our associates. We also look forward to welcome you back! Regards Izudin Merican General Manager More

Kuala Lumpur, Malaysia
Top Contributor
51 reviews 51 reviews
34 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed July 22, 2014

I have stayed here for business twice over the past 12 months. Renaissance is the best Brand when it comes to accommodation in Kota Baru. Unfortunately, the building is very dated from the outside, and also in the rooms. The smell of old carpets hang in the air. That being said, the internet works great, the beds are of good... More

Was this review helpful? Yes 2
Izudin M, General Manager at Renaissance Kota Bharu Hotel, responded to this review

Dear Guest, Thank you for taking the time to give your feedback on our Hotel. We regret that you had encountered some unpleasant experience during your stay with us. Please accept our sincere apologies for the setbacks. Our Hotel is in the midst of a renovation process which is being done by stages. We had renovated several floors and the... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 13, 2014

Was really looking forward to staying in this hotel as it looked like it would be very comfortable and a bit of luxury. While the entry foyer and rooms were plush, I was disappointed that my one request that our 2 daughters would be put in a room next to us was not granted. They were on the same floor... More

Was this review helpful? Yes 1
Izudin M, General Manager at Renaissance Kota Bharu Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on your recent stay at our Hotel. We regret that your stay experience was not that satisfying. Please accept our sincere apologies for the setbacks. Meeting our guest’s highest satisfaction has always been our top priority and we are working hard towards that objective. We look forward to... More

Petaling Jaya, Malaysia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed July 4, 2014

The hotel shares the same car park with the shopping mall. We did not know until we made a few rounds around the building - finding the hotel car park. So, maybe the hotel should provide clearer signs? Also, once we entered the car park, signs to hotel lobby are too small, we had to ask around and finally saw... More

Was this review helpful? Yes
Izudin M, General Manager at Renaissance Kota Bharu Hotel, responded to this review

Dear Guest, Thank you for taking the time to give your feedback on our Hotel. We regret that you had encountered some unpleasant experience during your stay with us. Please accept our sincere apologies for the setbacks. Our Hotel is in the midst of a renovation process which is being done by stages; we had renovated several floors and the... More

Shah Alam
Top Contributor
58 reviews 58 reviews
47 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed July 1, 2014

The hotel is situated off Kota Bharu city, on the main road heading south. It is connected to a huge supermarket, hence the entrance can be congested with vehicles parking along the main road. Due to the congestation and limited parking space in front of the main entrance, arriving and departing can be a bit of a hassle during peak... More

Was this review helpful? Yes
Izudin M, General Manager at Renaissance Kota Bharu Hotel, responded to this review

Dear Sir, Thank you for sharing your wonderful experience during your recent stay at our hotel. We are glad to hear that you had enjoyed your stay and totally pleased with our services. Your positive feedback will be shared among our associates to inspire them to give their best at all times. We also look forward to welcome you back... More

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Additional Information about Renaissance Kota Bharu Hotel

Address: Kota Sri Mutiara | Jalan Yahya Petra, Kota Bharu 15150, Malaysia
Phone Number:
Location: Malaysia > Kelantan > Kota Bharu
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Renaissance Kota Bharu Hotel 4.5*
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Also Known As:
Renaissance Kota Bharu Hotel Kelantan
Kota Bharu Renaissance

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Experience the rich Malay culture at Renaissance Kota Bharu Hotel, the city's only five star international class hotel and premier convention and wedding venue. Conveniently located in the heart of Kota Bharu's commercial and shopping district and also close to the domestic airport. For business or leisure traveler, the 298 spacious accommodation rooms and suites provides world class service and facilities including High Speed Internet, 2 Executive Floors with dedicated Club Lounge,Business Centre, wireless meeting rooms with Grand Ballroom, an on-site event management to create exhibitions, conventions, meetings and most extravagant weddings. The Renaissance Fitness Centre is Kota Bharu's largest gymnasium equipped with latest fitness equipment, steam rooms, sauna, Jacuzzi and a heated outdoor swimming pool. ... more   less 
Number of rooms
298

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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