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New Pacific Hotel

Section 26, Jalan Pengkalan Chepa, Kota Bharu 15400, Malaysia
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12 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (12)
  • Mar-May only
    (5)
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    (3)
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Subang Jaya, Malaysia
Level Contributor
51 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
1 of 5 stars Reviewed December 2, 2013

Its now known as Emaslink Pacific Hotel. While the location is great and the hotel looks okay from the outside....that's where the good things ends. The hotel is totally run down. The meeting rooms carpet seriously need to be replaced. The rest room facility near to the meeting room are worst that public toilets in bus stops. While the room... More 

Was this review helpful? Yes 4
Petaling Jaya, Wilayah Persekutuan, Malaysia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 16, 2013

stayed for 4 days 3 nights. 1st was in room 414 double booking and the room was in front of a stinky house-keeping store. That night we changed to room 429. We were awaken by the presence of a rat inside the room. We immediately went to our children's room which was room 432. Then we changed to room 424... More 

Was this review helpful? Yes 5

Travelers are raving about these Kota Bharu hotels

1 review
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed September 21, 2012

This hotel sucks!! Service sucks!! Room wallpaper torn, window is dirty, hot water didnt function, the bellboy just see you coming with luggage without any help. This hotel just give you great impression from outside but terrible inside. Please mention this review to the hotel management.

Was this review helpful? Yes 16
Petaling Jaya, Malaysia
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 6, 2012

Try to get info & direction.FAILED..!!! Only get answer with " NOT SURE " Staff not helpful on giving info...too bad service...Not interested to stay with 1st experience received bad service...

Was this review helpful? Yes 7
Kuala Lumpur, Wilayah Persekutuan, Malaysia
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 20, 2012

The room was dirty.. with cockroach in the room.. They dare to say they are five star hotel.. Please don't say there...

Was this review helpful? Yes 9
Perth, Australia
Level Contributor
271 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
4 of 5 stars Reviewed May 20, 2009

We stayed 3 nights at this hotel - it was our haven each evening after a day spent exploring the city. The room was clean, nicely maintained and the satff couldn't have been nicer. We had room service one evening - food was delicious at a reasonable price. I would recommend staying at this hotel. I would stay there again.

Was this review helpful? Yes 4
Sydney, Australia
Level Contributor
172 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
1 of 5 stars Reviewed March 1, 2009

Our party of four arrived late in Kota Bharu and had to take what was available as most hotels were booked out due to several conferences in town. I'll cut straight to the chase here ... bed linen dirty and stained with god knows what. Small towels which were little thicker than a sheet of Kleenex tissue. Rooms generally dirty... More 

Was this review helpful? Yes 4
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