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All 37 Kota Bharu hotels

Grand Riverview Hotel

3.0 of 5 Hotel   |   Jalan Post Office Lama, Kota Bharu 15000 , Malaysia
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Grand Riverview Hotel
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Ranked #8 of 37 Hotels in Kota Bharu
A recent review
3 of 5 stars reviewed 2 weeks ago
Inftraveller Melaka
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83 reviews from our community

Traveler rating
    5
    36
    23
    12
    7
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23
26
3
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Melaka
Top Contributor
72 reviews 72 reviews
40 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here shortly after the town was hit by floods, but I understand the hotel was spared. My first impression of the room was good - fairly spacious, with a new carpet. The decor was a little Spartan. In particular, there was only one armchair. I also found that the dial for adjusting the air conditioner temperature was stuck.... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

Stayed there just for 1 night. Took the river view room. But the Kelantan river was very muddy.. So it was not a real nice view. Took some time to find the centralised light switches.. Cos they were all located next to the bed. They got some food stuff and canned drinks in the minibar and they were free. Food... More 

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Kb
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 14, 2014

Spent a night throughout weekends. The room rate was definitely selling at a 5-star rate, however, the decoration of the room is not as new as expected to be since it was being advertised as newly refurbished. Icing on top of the cake was when we entered the room, a weird mouldy smell was detected. It was NOT during peak... More 

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Senior Contributor
44 reviews 44 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 9, 2014

This hotel is located on Kelantan riverside and near Menara Persekutuan government office building. Stayed here for two nights during room promotion. This hotel is newly renovated. The room is marvelous with contemporary design. There are two swimming pools that are facing the Kelantan river. One for adult and one for children. Tips: ask room that is facing the Kelantan... More 

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Kuala Lumpur, Malaysia
Contributor
15 reviews 15 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed August 13, 2014

2nd time staying here. First stay was ok. 2nd time, the wc (toilet bowl) is slimy and dirty. Had to purchase clorox to pour down the wc. How can you the houskeeping not notice? The shower was had moss here and there. You charge almost rm300 and all the fancy decor, but fail to keep cleanliness. So disappointing. People are... More 

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Kota Bharu, Malaysia
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 23, 2014

GRV just got renovated and now with a new looks, the all white deco makes the interior looks larger. For most locals it was a grand look in their new ballroom. The hotel usually have lots of fun events for guest to join, a resort feel rather than just some hotelier. Be sure to check out their facebook for latest... More 

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GRVHOTEL, Public Relations Assistant at Grand Riverview Hotel, responded to this review

Warmest greeting from Grand Riverview Hotel, Kota Bharu, Kelantan! On behalf of the hotels we would like to thanks to you has selected our hotel for your stay. Thank you very much for your kind words and ranking. We appreciated all your comments and and hope to see you again soon. More 

Bali
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 18, 2014

We arrived with train to Wakaf Bharu, and had expected the hoter to arrange pick-up, first mistake, but found a lokal Taxi. The is a building site, we were told that it was renovation just this day, second mistake. Were given a room on third floor, view to a dirty black balcony and far out the river, we asked for... More 

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GRVHOTEL, Public Relations Assistant at Grand Riverview Hotel, responded to this review

Warmest greeting from Grand Riverview Hotel, Kota Bharu, Kelantan! Your feedback has come to our attention whereby you give a comments and suggestion on our hotel services. On behalf of GRV Hotel we would like to apologize for the problems you have experienced with our hotel. We feel very sorry for all this inconveniences that have been caused to you... More 

KL
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 23, 2014

Plan to stay here last month but there are closed for renovation and i think now they already open with reno rate price. hope they improve their service and be a better place viewing the kelantan river.

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GRVHOTEL, Public Relations Assistant at Grand Riverview Hotel, responded to this review

Warmest greeting from Grand Riverview Hotel, Kota Bharu, Kelantan! Welcome back to GRV Hotel~! We are open! We welcome you to visit us again! Thank you! More 

Kota Kinabalu, Malaysia
Contributor
13 reviews 13 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed February 3, 2014

The hotel was like worn down a little although in the middle of the city. basic amenities and I'd advise you take your meals outside where there'd be a lot of other choices. The swimming pool area really do need to be cleaned and improved. rooms were big but seemed a little damp. nice people and very friendly. I got... More 

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GRVHOTEL, Public Relation Assistant at Grand Riverview Hotel, responded to this review

Warmest greeting from Grand Riverview Hotel, Kota Bharu, Kelantan! Thank you for your comment. On behalf of the hotels we would like to thanks to you has selected our hotel for your stay. Your feedback will definitely help us to improve our level of service and products. We will looking forward to decorate and upgrading our hotel soon. We hope... More 

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed January 23, 2014

It has seen better days. The room carpet was musty. The furniture was 'functional' ( I am being polite). They all could do with some upgrading. The only good thing was the separate shower cubicle. But a BIG TURN-OFF was the breakfast menu. Below par (again I am being polite). Where is the standard Malaysian fare like Nasi Lemak or... More 

Was this review helpful? Yes
GRVHOTEL, Public Relation Assistant at Grand Riverview Hotel, responded to this review

Warmest greeting from Grand Riverview Hotel, Kota Bharu, Kelantan! Thank you for posting your feedback after your stay at Grand Riverview Hotel. Your feedback will definitely help us to improve our level of service and products. We looking forward to renovate and upgrading our hotel soon. We hope that you will stay with us for your next trip and will... More 

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Additional Information about Grand Riverview Hotel

Address: Jalan Post Office Lama, Kota Bharu 15000 , Malaysia
Location: Malaysia > Kelantan > Kota Bharu
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand Riverview Hotel 3*
Number of rooms: 299
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Also Known As:
Grand Riverview Hotel Kota Bharu, Kelantan

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