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All 37 Kota Bharu hotels

Grand Riverview Hotel

3.0 of 5 Hotel   |   Jalan Post Office Lama, Kota Bharu 15000 , Malaysia
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Ranked #6 of 37 hotels in Kota Bharu
A recent review
3 of 5 stars Reviewed December 10, 2013
nazzerooney Ampang
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75 people have reviewed this hotel

Traveler rating
    4
    34
    19
    12
    6
See reviews for
21
23
3
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Kota Kinabalu, Malaysia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed February 3, 2014

The hotel was like worn down a little although in the middle of the city. basic amenities and I'd advise you take your meals outside where there'd be a lot of other choices. The swimming pool area really do need to be cleaned and improved. rooms were big but seemed a little damp. nice people and very friendly. I got... More

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GRVHOTEL, Public Relation Assistant at Grand Riverview Hotel, responded to this review

Warmest greeting from Grand Riverview Hotel, Kota Bharu, Kelantan! Thank you for your comment. On behalf of the hotels we would like to thanks to you has selected our hotel for your stay. Your feedback will definitely help us to improve our level of service and products. We will looking forward to decorate and upgrading our hotel soon. We hope... More

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed January 23, 2014

It has seen better days. The room carpet was musty. The furniture was 'functional' ( I am being polite). They all could do with some upgrading. The only good thing was the separate shower cubicle. But a BIG TURN-OFF was the breakfast menu. Below par (again I am being polite). Where is the standard Malaysian fare like Nasi Lemak or... More

Was this review helpful? Yes
GRVHOTEL, Public Relation Assistant at Grand Riverview Hotel, responded to this review

Warmest greeting from Grand Riverview Hotel, Kota Bharu, Kelantan! Thank you for posting your feedback after your stay at Grand Riverview Hotel. Your feedback will definitely help us to improve our level of service and products. We looking forward to renovate and upgrading our hotel soon. We hope that you will stay with us for your next trip and will... More

Ampang
Top Contributor
83 reviews 83 reviews
40 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed December 10, 2013

Location: Approx 25 minutes from the airport. Approx 10 minutes walk from Istana, Pasar Siti Khadijah and Pasar Buluh Kubu. By the Kelantan river. Room: Tv with minimal channel. 24 hours in room dining provided. Bathtub, separate shower and toilet. Bathroom can fit 5 pax. Minimal toiletries (no toothbrush/ paste). Bed soft but only 2 small pillows are provided. Dressing/... More

Was this review helpful? Yes 2
GRVHOTEL, Public Relation Assistant at Grand Riverview Hotel, responded to this review

Warmest greeting from Grand Riverview Hotel, Kota Bharu, Kelantan! Thank you for posting your feedback after your stay at Grand Riverview Hotel. We looking forward to renovate and upgrading our hotel soon.We hope that you will stay with us for your next trip and will feel the differences. Thanks again for your support and we hope to see you again... More

Singapore, Singapore
Contributor
16 reviews 16 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 21, 2013

Booked 2 connecting rooms and the amenities inside are good. Free minibar, ironing facility, coffee tea etc. bed n furniture are in good condition. Lighting a bit dim but good for night sleep. Toilet facility also good only that no toothbrush provided but it's ok coz we bring our own. Had a pleasant 2 nights stay. Location quite alrite near... More

Was this review helpful? Yes 1
GRVHOTEL, Public Relation Assistant at Grand Riverview Hotel, responded to this review

Warmest greeting from Grand Riverview Hotel, Kota Bharu, Kelantan! Thank you for posting your feedback after your stay at Grand Riverview Hotel. We appreciated all your comments and are happy to hear that you will recommend GRV Hotel. Thanks again for your support and we hope to see you again soon. More

Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 20, 2013

have been staying there for several times since august 2013. compared to previous experience during the early years of this hotel, it has improved by leaps and bounds. latest visit was informed that hotel has increased its price due to improving its services. room condition is value for money. breakfast has more dishes being offered. its location by the river... More

Was this review helpful? Yes 2
GRVHOTEL, Public Relation Assistant at Grand Riverview Hotel, responded to this review

Warmest greeting from Grand Riverview Hotel, Kota Bharu, Kelantan! Thank you very much for your kind words and ranking. Nice to hear that we are improving our product and your feedback is important to us. We looking forward to decorate and upgrading our hotel soon. Thanks again for your support and we hope to see you again soon. Thank you... More

2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 16, 2013 via mobile

We stayed at this Grand RiverView Hotel on the 5-10th August 2013 for (5 nights) and 2nd reservation on 12th-17th (another 5nights) When we did our researched, from the website pictures for this hotel and it looked fine. We stuck there for 10 days as due to room being prepaid. When we arrived there (11pm), the girl at the reception... More

Was this review helpful? Yes 1
GRVHOTEL, Public Relation Assistant at Grand Riverview Hotel, responded to this review

Warmest greeting from Grand Riverview Hotel, Kota Bharu, Kelantan! Thank you for taking the time to provide your feedback regarding our hotel. We would like to apologize on behalf of the hotel. We feel very sorry for all this inconveniences that have been caused to you during your stay here. Your feedback will definitely help us to improve our level... More

Kuala Lumpur, Malaysia
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 28, 2013

One of the best hotel in Kota Bharu City overlooking the Kelantan river and Kampung Penambang. Along Kelantan river we can see how the floating house residences live their life and also near to Padang Bank where lots of historical stories. Walking distance to the know bazaar and market Bazaar Buluh Kubu and Pasar Siti Khadijah. Suitable place to conduct... More

Was this review helpful? Yes 1
GRVHOTEL, Public Relations Assistant at Grand Riverview Hotel, responded to this review

Warmest greeting from Grand Riverview Hotel, Kota Bharu, Kelantan! On behalf of the hotels we would like to thanks to you has selected our hotel for your stay. Thank you very much for your nice feedback, we appreciated all your comments and are happy to hear that you enjoyed your trip in Kelantan . We will looking forward to decorate... More

München
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 1, 2013

Nice river view, but upon arrival nobody helped us with the luggage, the room was damp and smelly. The management even left a note that the temperature of the air conditioning should not be changed that water does not condensate on the walls. No hand towels available. In the bathroom the paint was coming from the ceiling and the drain... More

Was this review helpful? Yes 1
GRVHOTEL, public relations assistant at Grand Riverview Hotel, responded to this review

Warmest greeting from Grand Riverview Hotel, Kota Bharu, Kelantan! On behalf of the hotels we would like to thanks to you has selected our hotel for your stay. Thank you for your comment. Your feedback will definitely help us to improve our level of service and products. We looking forward to renovate and upgrading our hotel soon.We hope that you... More

Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 9, 2013

Stay here with my family for a 3D 2N. The Good - Fast check in services. Spacious guest rooms with king size bed enough for 2 adults with a child age 2 & 6 to sleep comfortably. Satisfactory cleanliness. Aircond works very well but it's better if can upgrade to a new unit with remote controller so that customer does... More

Was this review helpful? Yes
GRVHOTEL, public relations assistant at Grand Riverview Hotel, responded to this review

Warmest greeting from Grand Riverview Hotel, Kota Bharu, Kelantan! Your feedback has come to our attention whereby you give a comments on our hotel. On behalf of the hotels we would like to thanks to you has selected our hotel for your stay. Thank you for your comment! We greatly appreciate your thoughts and opinions regarding our hotel. We will... More

Bern, Switzerland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 8, 2013

I have spent two nights at the Riverview while traveling through Malaysia. My experience was unhappy: the forgot to fetch me at the train-station, the wireless never worked (even though staff promised to fix it several times), being a vegetarian I ordered vegetarian food. The brought me vegetables with small pieces of meat... Value for money was not acceptable.

Was this review helpful? Yes 1
GRVHOTEL, public relations assistant at Grand Riverview Hotel, responded to this review

Warmest greeting from Grand Riverview Hotel, Kota Bharu, Kelantan! Thank you for taking the time to provide your feedback regarding our hotel. We would like to apologize on behalf of the hotel. We feel very sorry for all this inconveniences that have been caused to you during your stay here. Your feedback will definitely help us to improve our level... More

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Additional Information about Grand Riverview Hotel

Also Known As:
Grand Riverview Hotel Kota Bharu, Kelantan
Address: Jalan Post Office Lama, Kota Bharu 15000 , Malaysia
Location: Malaysia > Kelantan > Kota Bharu
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #6 of 37 hotels in Kota Bharu
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Grand Riverview Hotel 3*
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