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All 37 Kota Bharu hotels

Grand Riverview Hotel

3.0 of 5 Hotel   |   Jalan Post Office Lama, Kota Bharu 15000 , Malaysia
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Grand Riverview Hotel
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Ranked #9 of 37 Hotels in Kota Bharu
A recent review
4 of 5 stars Reviewed July 23, 2014
fat_miao Kota Bharu, Malaysia
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78 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kuala Lumpur, Malaysia
Contributor
14 reviews 14 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 13, 2014

2nd time staying here. First stay was ok. 2nd time, the wc (toilet bowl) is slimy and dirty. Had to purchase clorox to pour down the wc. How can you the houskeeping not notice? The shower was had moss here and there. You charge almost rm300 and all the fancy decor, but fail to keep cleanliness. So disappointing. People are... More

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Kota Bharu, Malaysia
Contributor
20 reviews 20 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 23, 2014

GRV just got renovated and now with a new looks, the all white deco makes the interior looks larger. For most locals it was a grand look in their new ballroom. The hotel usually have lots of fun events for guest to join, a resort feel rather than just some hotelier. Be sure to check out their facebook for latest... More

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GRVHOTEL, Public Relations Assistant at Grand Riverview Hotel, responded to this review

Warmest greeting from Grand Riverview Hotel, Kota Bharu, Kelantan! On behalf of the hotels we would like to thanks to you has selected our hotel for your stay. Thank you very much for your kind words and ranking. We appreciated all your comments and and hope to see you again soon. More

Bali
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 18, 2014

We arrived with train to Wakaf Bharu, and had expected the hoter to arrange pick-up, first mistake, but found a lokal Taxi. The is a building site, we were told that it was renovation just this day, second mistake. Were given a room on third floor, view to a dirty black balcony and far out the river, we asked for... More

Was this review helpful? Yes 1
GRVHOTEL, Public Relations Assistant at Grand Riverview Hotel, responded to this review

Warmest greeting from Grand Riverview Hotel, Kota Bharu, Kelantan! Your feedback has come to our attention whereby you give a comments and suggestion on our hotel services. On behalf of GRV Hotel we would like to apologize for the problems you have experienced with our hotel. We feel very sorry for all this inconveniences that have been caused to you... More

KL
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 23, 2014

Plan to stay here last month but there are closed for renovation and i think now they already open with reno rate price. hope they improve their service and be a better place viewing the kelantan river.

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GRVHOTEL, Public Relations Assistant at Grand Riverview Hotel, responded to this review

Warmest greeting from Grand Riverview Hotel, Kota Bharu, Kelantan! Welcome back to GRV Hotel~! We are open! We welcome you to visit us again! Thank you! More

Kota Kinabalu, Malaysia
Contributor
11 reviews 11 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed February 3, 2014

The hotel was like worn down a little although in the middle of the city. basic amenities and I'd advise you take your meals outside where there'd be a lot of other choices. The swimming pool area really do need to be cleaned and improved. rooms were big but seemed a little damp. nice people and very friendly. I got... More

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GRVHOTEL, Public Relation Assistant at Grand Riverview Hotel, responded to this review

Warmest greeting from Grand Riverview Hotel, Kota Bharu, Kelantan! Thank you for your comment. On behalf of the hotels we would like to thanks to you has selected our hotel for your stay. Your feedback will definitely help us to improve our level of service and products. We will looking forward to decorate and upgrading our hotel soon. We hope... More

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed January 23, 2014

It has seen better days. The room carpet was musty. The furniture was 'functional' ( I am being polite). They all could do with some upgrading. The only good thing was the separate shower cubicle. But a BIG TURN-OFF was the breakfast menu. Below par (again I am being polite). Where is the standard Malaysian fare like Nasi Lemak or... More

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GRVHOTEL, Public Relation Assistant at Grand Riverview Hotel, responded to this review

Warmest greeting from Grand Riverview Hotel, Kota Bharu, Kelantan! Thank you for posting your feedback after your stay at Grand Riverview Hotel. Your feedback will definitely help us to improve our level of service and products. We looking forward to renovate and upgrading our hotel soon. We hope that you will stay with us for your next trip and will... More

Ampang
Top Contributor
87 reviews 87 reviews
42 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed December 10, 2013

Location: Approx 25 minutes from the airport. Approx 10 minutes walk from Istana, Pasar Siti Khadijah and Pasar Buluh Kubu. By the Kelantan river. Room: Tv with minimal channel. 24 hours in room dining provided. Bathtub, separate shower and toilet. Bathroom can fit 5 pax. Minimal toiletries (no toothbrush/ paste). Bed soft but only 2 small pillows are provided. Dressing/... More

Was this review helpful? Yes 2
GRVHOTEL, Public Relation Assistant at Grand Riverview Hotel, responded to this review

Warmest greeting from Grand Riverview Hotel, Kota Bharu, Kelantan! Thank you for posting your feedback after your stay at Grand Riverview Hotel. We looking forward to renovate and upgrading our hotel soon.We hope that you will stay with us for your next trip and will feel the differences. Thanks again for your support and we hope to see you again... More

Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 21, 2013

Booked 2 connecting rooms and the amenities inside are good. Free minibar, ironing facility, coffee tea etc. bed n furniture are in good condition. Lighting a bit dim but good for night sleep. Toilet facility also good only that no toothbrush provided but it's ok coz we bring our own. Had a pleasant 2 nights stay. Location quite alrite near... More

Was this review helpful? Yes 1
GRVHOTEL, Public Relation Assistant at Grand Riverview Hotel, responded to this review

Warmest greeting from Grand Riverview Hotel, Kota Bharu, Kelantan! Thank you for posting your feedback after your stay at Grand Riverview Hotel. We appreciated all your comments and are happy to hear that you will recommend GRV Hotel. Thanks again for your support and we hope to see you again soon. More

Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 20, 2013

have been staying there for several times since august 2013. compared to previous experience during the early years of this hotel, it has improved by leaps and bounds. latest visit was informed that hotel has increased its price due to improving its services. room condition is value for money. breakfast has more dishes being offered. its location by the river... More

Was this review helpful? Yes 2
GRVHOTEL, Public Relation Assistant at Grand Riverview Hotel, responded to this review

Warmest greeting from Grand Riverview Hotel, Kota Bharu, Kelantan! Thank you very much for your kind words and ranking. Nice to hear that we are improving our product and your feedback is important to us. We looking forward to decorate and upgrading our hotel soon. Thanks again for your support and we hope to see you again soon. Thank you... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed September 16, 2013 via mobile

We stayed at this Grand RiverView Hotel on the 5-10th August 2013 for (5 nights) and 2nd reservation on 12th-17th (another 5nights) When we did our researched, from the website pictures for this hotel and it looked fine. We stuck there for 10 days as due to room being prepaid. When we arrived there (11pm), the girl at the reception... More

Was this review helpful? Yes 1
GRVHOTEL, Public Relation Assistant at Grand Riverview Hotel, responded to this review

Warmest greeting from Grand Riverview Hotel, Kota Bharu, Kelantan! Thank you for taking the time to provide your feedback regarding our hotel. We would like to apologize on behalf of the hotel. We feel very sorry for all this inconveniences that have been caused to you during your stay here. Your feedback will definitely help us to improve our level... More

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Additional Information about Grand Riverview Hotel

Address: Jalan Post Office Lama, Kota Bharu 15000 , Malaysia
Location: Malaysia > Kelantan > Kota Bharu
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Grand Riverview Hotel 3*
Number of rooms: 299
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Also Known As:
Grand Riverview Hotel Kota Bharu, Kelantan

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