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Langkawi Lagoon Resort

Lot 78, Jalan Kuala Muda | Padang Matsirat, Langkawi 07100, Malaysia
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Langkawi Lagoon Resort
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Ranked #47 of 99 Hotels in Langkawi
A recent review
3 of 5 stars Reviewed February 16, 2015
Rishimat Kuala Lumpur, Malaysia
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Langkawi Lagoon Resort
See the most recent reviews
Singapore, Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed February 26, 2015

1) Delay at Check in: We arrived at 12, and we were made to wait a couple of hours. The staff at the reception were rude and definitely not trained in hospitality! 2) Payment before check-in: We were allocated a villa that was owned by another "owner" and not by the hotel, but was in the same hotel. We had... More 

Was this review helpful? Yes 4
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 16, 2015

I was always apprehensive about this resort on account of other reviews on tripadvisor. However, just thought of giving this a try because of the promotional price..! Was thoroughly disappointed, to say the least! By no standards, lagoon can be called a 5 star resort...outdated rooms, non-modern washrooms, filthy sea and the list just goes on...Couldn't see one person on... More 

Was this review helpful? Yes 3
Kuala Lumpur, Malaysia
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed February 13, 2015

We called around 12pm before we arrived and was told our room was ready for check-in, only to arrive at the Reception and told to wait after 3pm for check-in time. I was a little annoyed with this as we had initially planned to go for round the island visit if not for the miscommunication. While registering, we confirmed with... More 

Was this review helpful? Yes 3
London, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed January 29, 2015

Luckily I could only afford to spend two nights here... If I had paid to stay any longer, I would have cried. Judging by the descriptions and photos on their website, this was going to be a dream hotel. It was not. Check in was not good, they wanted a deposit (I don't know what it was for) yet their... More 

Was this review helpful? Yes 3
New Delhi, India
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed January 29, 2015

I know this review is pretty dated, but nonetheless. I went there on my Honeymoon and stayed in Water Villas. Not only they were top notch, but the staff was extremely courteous and helped us in every possible way. Would had given them 5 stars, but the only negative thing was the Water villa, in which we were put in... More 

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Abu Dhabi, United Arab Emirates
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed January 6, 2015

I was there on my Honey moon and the hotel was simply amazing. they gave us a refreshing welcome drink which was exotic. the room was big with a really nice with an amazing view on the beach. dinner was my favorite time in the hotel with their grills night which was absolutely awesome. the staff were really friendly and... More 

Was this review helpful? Yes 5
Shanghai, China
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed January 3, 2015

The price, pictures and rating would make you think that this "resort" will be a nice place, however it doesn't live up to expectations by far. We arrived and the room was dirty, dusty with sand on the floor, hair on the bed, worn slippers left in the closet. Just awful! The safety deposit box was jammed, waited for more... More 

Was this review helpful? Yes 5
Inverness, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed December 29, 2014

We stayed there over Christmas 2014 for 3 nts. The check in was extremely confused with the reservation being somehow linked to our friends room. The room itself was perfectly adequate, with a large modern spacious bathroom with large shower and bath. Air con was good, large balcony and a sink, microwave, fridge and tea and coffee facilities. It was... More 

Was this review helpful? Yes 3
Kuala Lumpur, Malaysia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed December 28, 2014

Just back from Langkawi. Stayed 3D2N at this resort. We had to wait a long while for our rooms. We arrived at 3-4pm. Some guests said they'd been waiting to check in since NOON! When we were given rooms, we discovered someone else was already occupying one! Good thing I didn't walk in on anything compromising!!! This was not an... More 

Was this review helpful? Yes 2
Sydney, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 28, 2014

Rooms are nice but thats all. Service is terrible, waited 2 hrs for our room. They forget to clean rooms. Their beach was a mangrove, not something you want to swim in. Food is overpriced for what you get.pool is nice, breakfast is good but same thing everyday

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