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Langkawi Lagoon Resort

Lot 78, Jalan Kuala Muda | Padang Matsirat, Langkawi 07100, Malaysia
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Langkawi Lagoon Resort
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Ranked #45 of 100 Hotels in Langkawi
A recent review
4 of 5 stars reviewed yesterday
ap_cbe Coimbatore, India
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370 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Coimbatore, India
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here on my honeymoon.. Pros: + excellent room with good bed and bath tub. +kitchen included. + excellent swimming pool with sea view. + variety of options on breakfast + candle light romantic dinner arranged very perfectly ( had a good communication with the chef to get what I want ) + airport is very close by. They do... More 

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Shanghai, China
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Family of four stayed here for four nights. The area was very nice but the room we had was in their big building and although clean and very spacious had the smell of mold in it. They have a nice pool but the lagoon is very shallow and muddy and not ment for swimming. You can't buy alcoholic beverages from... More 

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Fitzroy Crossing, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Reception staff were rude and not very hospitable. Made us wait around without even acknowledging we were there. All staff in general rude or incompetent. Our villa overlooking the water was FILTHY. The bathroom was full of mould and floors looked like they hadn't been done. Cobwebs everywhere. Service was of a very poor standard and no-body seemed to care... More 

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Singapore, Singapore
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

1) Delay at Check in: We arrived at 12, and we were made to wait a couple of hours. The staff at the reception were rude and definitely not trained in hospitality! 2) Payment before check-in: We were allocated a villa that was owned by another "owner" and not by the hotel, but was in the same hotel. We had... More 

Was this review helpful? Yes 3
Kuala Lumpur, Malaysia
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 16, 2015

I was always apprehensive about this resort on account of other reviews on tripadvisor. However, just thought of giving this a try because of the promotional price..! Was thoroughly disappointed, to say the least! By no standards, lagoon can be called a 5 star resort...outdated rooms, non-modern washrooms, filthy sea and the list just goes on...Couldn't see one person on... More 

Was this review helpful? Yes 3
Kuala Lumpur, Malaysia
Top Contributor
60 reviews 60 reviews
17 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed February 13, 2015

We called around 12pm before we arrived and was told our room was ready for check-in, only to arrive at the Reception and told to wait after 3pm for check-in time. I was a little annoyed with this as we had initially planned to go for round the island visit if not for the miscommunication. While registering, we confirmed with... More 

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Was this review helpful? Yes 3
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 29, 2015

Luckily I could only afford to spend two nights here... If I had paid to stay any longer, I would have cried. Judging by the descriptions and photos on their website, this was going to be a dream hotel. It was not. Check in was not good, they wanted a deposit (I don't know what it was for) yet their... More 

Was this review helpful? Yes 3
New Delhi, India
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 29, 2015

I know this review is pretty dated, but nonetheless. I went there on my Honeymoon and stayed in Water Villas. Not only they were top notch, but the staff was extremely courteous and helped us in every possible way. Would had given them 5 stars, but the only negative thing was the Water villa, in which we were put in... More 

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Abu Dhabi, United Arab Emirates
Contributor
15 reviews 15 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 6, 2015

I was there on my Honey moon and the hotel was simply amazing. they gave us a refreshing welcome drink which was exotic. the room was big with a really nice with an amazing view on the beach. dinner was my favorite time in the hotel with their grills night which was absolutely awesome. the staff were really friendly and... More 

Was this review helpful? Yes 5
Shanghai, China
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 3, 2015

The price, pictures and rating would make you think that this "resort" will be a nice place, however it doesn't live up to expectations by far. We arrived and the room was dirty, dusty with sand on the floor, hair on the bed, worn slippers left in the closet. Just awful! The safety deposit box was jammed, waited for more... More 

Was this review helpful? Yes 5
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