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Four Points by Sheraton Langkawi Resort

4.0 of 5
Kuala Muda | Mukim Padang Matsirat, Langkawi 07000, Malaysia
Hotel amenities
Ranked #40 of 82 hotels in Langkawi
3.0 of 5 stars 48 Reviews
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48 reviews from our community

What travelers say about this hotel
  • Swimming pool(7)
  • Not ready(4)
  • Room service(4)
  • Buffet breakfast(3)
  • Pantai Cenang(3)
  • New hotel(3)
  • Underwater World(3)
Traveler rating
    5
    12
    16
    8
    7
Only show reviews for Family (7) | Couples (17) | Business (4)
Date Rating
Shaimaa17
Cairo, Egypt
1 review
2 of 5 stars Reviewed February 17, 2012 NEW

I went there in Mid Feb. The hotel is really dirty, they have to do something about insects, they are everywhere even in bed, the staff lack professionalism and sounds like they are new in the business, we spent hours for check in and they listen to our request and then as if you have not said it before. the... More

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Ramaswamy R
Kuala Lumpur, Malaysia
1 review
1 helpful vote
5 of 5 stars Reviewed February 7, 2012
1
person found this review helpful

After reading lots of reviews we felt whether it is worth taking the risk, since i have been travelling with my family and friends family. However we went ahead and stayed from Feb 4,5,6. Hardly it took two mins to check in. To start with friendly and helpful reception to the chef and resort manager..Advantage is nearby cable car and... More

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Kumar Renoo, General Manager at Four Points by Sheraton Langkawi Resort, responded to this review
February 17, 2012

Dear Ramaswamy R, Thank you for choosing to stay at our Resort and the time taken to provide us with this review. It is nice to know of your pleasant stay. Trust the honest, uncomplicated and comfort hospitality provided by my team did leave a positive lasting impression. Yes you are right, the Resort is located near most places of... More

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SWSMSCa
CA
Contributor
16 reviews
5 helpful votes
3 of 5 stars Reviewed February 7, 2012
1
person found this review helpful

We stayed @ this location, as I had SPG points. Good points-Close to airport, town with a clean and comfortable room. Staff were also veryu nice and accomodating.Not so good-wine and food prices very high, especially considering the area. In looking at a placard, it appears that this hotel was a Sheraton since last year. The property is nice, but... More

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Kumar Renoo, General Manager at Four Points by Sheraton Langkawi Resort, responded to this review
February 10, 2012

Dear SWSMSCa, Thank you for posting this review. Four Points by Sheraton Langkawi Resort is a newly refurbished hotel and sister property to Sheraton Langkawi Beach Resort. It is located near most places of interest on the island and accessible by car in a short distance. Your kind comments on our comfortable room and courtesy of our staff are greatly... More

Bombaloo
1 review
3 helpful votes
4 of 5 stars Reviewed February 7, 2012
3
people found this review helpful

We've just come back from a four night stay at the Sheraton Four Points Langkawi and I have to say, having read the reviews before leaving we were very pleasantly surprised. Since we booked for the long weekend at the last minute we chose the hotel mainly because it had availability for our group of 7. But from the warm... More

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Kumar Renoo, General Manager at Four Points by Sheraton Langkawi Resort, responded to this review
February 10, 2012

Dear Bombaloo, Thank you for the time spent to provide us with your recent experience at our Resort in this review. Your kind comments are greatly appreciated. Our guests comfort is amongst our highest priorities and it is always gratifying to receive such praise. Nice to know of your pleasant encounter with our staff especially our Resort Manager, Mr. Tasriff... More

QDynamicM
Penang
2 reviews
3 helpful votes
5 of 5 stars Reviewed February 7, 2012
3
people found this review helpful

I've just checked out from the Four Points Resort and the place is not as bad as mentioned in some of the reviews. The room was clean and quite spacious for the price paid. HUGE swimming pool for a four star resort. Staffs are very friendly and accomodating. Tips: If you're travelling during busy holiday period, you might not get... More

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Kumar Renoo, General Manager at Four Points by Sheraton Langkawi Resort, responded to this review
February 10, 2012

Dear QDynamicM, Thank you very much for your kind review. You have surely planned your time well and I trust our future guests will benefit from your recommendations (tips). Nice to know that our uncomplicated and friendly service did make you feel special. Once again, thank you for your valuable feedback and I look forward to welcoming you back in... More

denokis
Jakarta, Indonesia
Senior Reviewer
9 reviews
3 helpful votes
3 of 5 stars Reviewed February 6, 2012
2
people found this review helpful

We were at first worried after reading some bad reviews about the hotel, so we actually set our expectations low so as not to ruin our little honeymoon. You can tell the hotel has just been renovated, to the point that you can still see some markings as well as paint dusts in the room, although little. It would have... More

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Kumar Renoo, General Manager at Four Points by Sheraton Langkawi Resort, responded to this review
February 8, 2012

Dear denokis, We appreciate the time you have taken to provide us with this review. It is nice to know that you like the comfort of our guestroom despite some minor issues. Thank you for your suggestion to have some water sports activities at the beach which I will take note for future planning. The unprofessional approach of our waiter... More

the_savman
Dublin, Ireland
Top Contributor
76 reviews
55 helpful votes
4 of 5 stars Reviewed February 6, 2012
1
person found this review helpful

I must admit we were extremely apprehensive about the Four Points having read some very bad reviews prior to our visit. We really were prepared for Fawlty Towers but alas, were pleasantly suprised. This is not a luxury property by any means, but it will serve nicely for a functional and comfortable stay on a truly magnificent island. The room... More

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Wenzwei
Nice, France
1 review
1 helpful vote
5 of 5 stars Reviewed February 1, 2012
1
person found this review helpful

I've stayed at the newly opened FourPoints in January for 4 nights and after knowing Langkawi for a bit, I must say that this hotel is one of the new great places to stay on this lovely Island. Infinity pool and a long sandy beach right in front of it, restaurant with great local & western food (sometimes even dinner... More

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Kumar Renoo, General Manager at Four Points by Sheraton Langkawi Resort, responded to this review
February 6, 2012

Dear Wenzwei, Thank you for sharing your recent experience at our Resort in this review. It is our pleasure to provide comfort to our guest during their stay and great to know that our effort is appreciated. Your kind words certainly motivate the team in providing better service for guest experience. Once again, thank you for choosing to stay with... More

Fimsternchen
Zurich, Switzerland
Senior Reviewer
10 reviews
3 helpful votes
2 of 5 stars Reviewed January 29, 2012
2
people found this review helpful

We stayed for five nights in Four Points by Sheraton Langkawi in January as part of a trip in Malaysia/Thailand/Singapore. Our impressions/feelings afterwards are mixed. We found a good rate even before the hotel opened on an internet travel site where we occasionally book. We decided to take the risk because all of the other resorts that came into consideration... More

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Kumar Renoo, General Manager at Four Points by Sheraton Langkawi Resort, responded to this review
February 6, 2012

Dear Fimsternchen, Thank you for taking the time to provide us with this review. As you may know, we take concern on our guest feedback and can assure that necessary actions are taken to improve especially on the room cleanliness. I have addressed your concern with my Housekeeping Team; rest assured that they are looking into improving their cleaning process... More

Fazlin
Kuala Lumpur
Reviewer
3 reviews
2 helpful votes
3 of 5 stars Reviewed January 28, 2012
1
person found this review helpful

I am now in Four Points Langkawi. For those who are familiar with Langkawi, this is not a new hotel.. it is actually a newly bought over and refurbished. This hotel was known as Langkasuka Hotel. I've stayed here during Langkasuka days so basically the structures are almost the same - they have changed the furnitures, revamped the pool area... More

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Kumar Renoo, General Manager at Four Points by Sheraton Langkawi Resort, responded to this review
February 6, 2012

Dear Fazlin, Thank you for the time taken to provide us with this review. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that we can review to improve on for the future. On the phone answering issue, we can assure that our Guest Services is... More

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Four Points by Sheraton Langkawi Resort Also Known As

  • Langkasuka Beach Hotel
  • Langkasuka Hotel
  • Langkasuka Beach Langkawi
Address: Kuala Muda | Mukim Padang Matsirat, Langkawi 07000, Malaysia

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Four Points by Sheraton Langkawi Resort
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