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Sheraton Langkawi Beach Resort

Teluk Nibong, Langkawi 07000, Malaysia
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Sheraton Langkawi Beach Resort
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Sheraton Langkawi Beach Resort
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1,223 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (238)
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Top Contributor
120 reviews 120 reviews
35 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is beautiful but a little old now. Still clean and nice. The room I stay had a small balcony and sea view. Bathroom have tub which access to the room like a window. Pool is sizeable and nice, location of the hotel is good and near to attractions.

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Puchong, Selangor, Malaysia
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

I have read the negative reviews about this resort: rundown, old, tired, not up to the standard and etc. I would have to admit from outside it does look not so "high class" anymore. My friends and I came in at night and there it was, we were greeted with darkness. The lights weren't sufficient enough to lit the corridors... More 

Was this review helpful? Yes 1
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

Dirty bathroom, dirty bedding, dead bugs on wall, dismal unkept ground, awful gym and equipment. Non existent or very slow in room Internet, painfully slow internet in the lobby. Aircon in one room not working, told it takes one hour for room to cool down, moved rooms still encountered problems. Very bad holiday worst I have had in 10 years... More 

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

Dirty bedding, dirty bathroom, dead insects squashed on walls, grey towels, aircon not working, shabby grounds, poorly maintained gym, on site shuttle bus very difficult to get on and off, very slow internet when working

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Houston, Texas
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

On Langkawi: I visited the pristine beaches of Langkawi in the 1990s and had a wonderful time, but so much has changed in 20 years. There are resorts everywhere, and transportation is in an unfortunate state of affairs. Taxis charge high fixed rates (no meters, which are used in KL and nearly everywhere else in Malaysia) for short journeys from... More 

Was this review helpful? Yes 2
Singapore
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Avoid at all cost. Total rip off. Hotel is in a dilapidated state masquerading as a Sheraton so it can charge high prices. Toilets in the cafe area are broken and those in the lobby are infested by dengue laden mosquitoes. Food sucks and is expensive. Gym is totally run down. Hotel probably had better days 15 years ago but... More 

Was this review helpful? Yes 5
Healesville, Victoria, Australia
Top Contributor
56 reviews 56 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This will be our 8th visit to Langkawi and the Sheraton. We continue to come back here despite the decline in maintenance and reduced staff because we enjoy the relaxation it offers, the helpful and friendly staff that are still here, it's location and the fact that there is shade on the pool most of the day. Yes, it's not... More 

Was this review helpful? Yes 3
SheratonLangkawi, General Manager at Sheraton Langkawi Beach Resort, responded to this review

Dear Sally P, Thank you very much for your continuous support and sharing your recent experience in this review. It is a pleasure to hear how much fun you had during your holiday in Langkawi and I am glad that you took time to explore more on Langkawi island. We strive to meet our guest expectations as much as possible... More 

2 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is in no way up to normal Sheraton standards. Most of the staff is untrained and speak nothing but Malay, premises mor or less completely worn down and most facilities closed for business. As an example, at the pool area one have to watch out for nails penetrating the wooden floor when walking barefooted. When the rate during... More 

Was this review helpful? Yes 4
SheratonLangkawi, General Manager at Sheraton Langkawi Beach Resort, responded to this review

Dear B777_pilot, Thank you very much for taking the time to write this review. Your comments are very much appreciated for our future improvement. I apologize for your experience and the inconvenience caused. Please be assured that we continually strive to make improvement to enhance the facilities and services we are offering for better value and guest satisfaction. I regret... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Iam from india V have stay in this resort for 2 nights the resort is good but resort is far from main market cenang, The room v stay is good but service of the resort is Ok , In the bathroom shower was not working properly room no.1729, over all experience is good and relaxing

Was this review helpful? Yes 3
SheratonLangkawi, General Manager at Sheraton Langkawi Beach Resort, responded to this review

Dear Pavan P, Thank you very much for your kind review. I am happy to hear that you had a pleasant stay with us. We value the positive comments as well as appreciates your highlights on the areas for our improvement. Please rest assured that our maintenance has been made aware of the bathroom shower issue and taken action to... More 

Lucknow, India
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 14, 2015

Sheraton Langkawi is a good resort. I went to Sheraton during a company tour. Came across as a slightly old resort in first look. I got a cottage sort of a room on seaside with spacious balcony. Cleanliness of the room could have been better. Jacuzzi in bathroom was old fashioned and was not working properly. Food is great with... More 

Was this review helpful? Yes 2
SheratonLangkawi, General Manager at Sheraton Langkawi Beach Resort, responded to this review

Dear Dinotrips, Thank you very much for sharing your feedback with us, which we value very much. I am certain that we will improve on the points that you have highlighted. We look forward to welcoming you back in the near future. Once again, thank you and warm regards. More 

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