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Sheraton Langkawi Beach Resort

4.5 of 5 Teluk Nibong, Langkawi 07000, Malaysia
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Sheraton Langkawi Beach Resort
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Sheraton Langkawi Beach Resort
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1,199 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

"Closed" or "Out of Service". The most common signs or employee comment from this hotel. At the time of our stay....the tennis courts, the jacuzzi, the fitness center, the kid's club, 3 of 3 urinals in the men's toilets serving the pool area....all closed or not working. In fact only the pool seemed was open. Entire property needs to be... More 

Was this review helpful? Yes 3
Contributor
15 reviews 15 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a lovely stay in this hotel. The room was ginormous, probably the biggest room we've ever stayed in. Wooden floors and the works! The construction was a little dated, but I think that added to the ambiance of the stay! The beach view from our room was splendid! The service was good, and the staff was helpful. It... More 

Was this review helpful? Yes
Dubai, Dubai, United Arab Emirates
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Let me start from the bell boys, There is no one on the desk to attend the guests. We took our own luggage to go to the reception. Then we found some untrained front office staff with no regards to the guests, Such a horrible experience. Sheraton is promoted as a beach resort, I should ask the GM, Mr. Peter... More 

Was this review helpful? Yes 2
Singapore, Singapore
Contributor
16 reviews 16 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The location of the hotel near the water and the lobby is nice but the rest of the hotel is VERY dated. Paint is peeling in the rooms, and the shower needs a good scrubbing. Loads of trash was on the ground outside of a few rooms and was never picked up. Even the carts that move people around the... More 

Was this review helpful? Yes 3
SheratonLangkawi, General Manager at Sheraton Langkawi Beach Resort, responded to this review

Dear Andrew4CR, Thank you very much for providing us with this review. I regret to hear of your recent experience with us. Please feel free to contact me via email at peter.athan@fourpointskuching.com, as I would like to look into the points raised personally. I look forward to hear from you soon. Thank you and warm regards. Peter Athan Acting General... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was actually on honeymoon and my husband actually booked a different hotel however we were told that the hotel was had booked was full and suggested Sheraton instead. Did read some of the reviews but it didn't turn out to be so bad after all. At check in the concierge guy was very helpful with our luggage and directing... More 

Was this review helpful? Yes 1
SheratonLangkawi, General Manager at Sheraton Langkawi Beach Resort, responded to this review

Dear Nurul Hidayah M, Thank you very much for sharing your recent honeymoon experience with us. I am happy to hear that you had such a memorable experience with us especially during your honeymoon. Many thanks for choosing to stay with us and letting us know how impressed you were with the service you receive particularly from our Concierge. I... More 

Adelaide
1 review
4 of 5 stars Reviewed 3 weeks ago

My partner and I just stayed here over Christmas and we were worried about the hotel after reading all the reviews on here, but we were very happy with our entire stay and I really feel they deserve a decent review! On the whole, yes, parts of the resort are very weathered and in need of renovation but it's mostly... More 

Was this review helpful? Yes
SheratonLangkawi, General Manager at Sheraton Langkawi Beach Resort, responded to this review

Dear Happy00Traveller, Thank you very much for your kind comments. It is great to hear that you had such a wonderful time with us and most importantly you are able to relax and enjoy the peaceful ambience especially during the Christmas celebration. We truly appreciate your support and many thanks for choosing to stay with us. Should your future plan... More 

1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We booked sheraton coz of the brand. But when we checked in we were unhappy with the whole stay. The rooms are big but its located far from the main reception area. U need to call for a shuttle bus Everytime which is a bit irritating as u have to wait out for it to come. The lighting is very... More 

Was this review helpful? Yes 4
SheratonLangkawi, General Manager at Sheraton Langkawi Beach Resort, responded to this review

Dear Farheen1626, Thank you very much for sharing your recent experience with us in this review. I regret for the disappointments you had expressed in regards to the facilities and services we have provided for you. I am sorry to hear that it is not up to your expectations and I would like to apologize for the inconveniences you encountered... More 

Kuala Lumpur, Malaysia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The only 5 stars standard is the location which surrounded by green. Need maintenance and renovation badly. the rooms are old and looks so run down. Dark and gloomy, dusty and dirty. Toilet bowl and basic not hygiene due to poor maintenance. Basin is clocked and smelly when water went in. Never consider this hotel. Better go to other 3... More 

Was this review helpful? Yes 1
SheratonLangkawi, General Manager at Sheraton Langkawi Beach Resort, responded to this review

Dear simplythebest15, Thank you very much for taking the time to provide us with this review. I regret to hear that your recent experience with us was less than satisfactory. I would like to apologize for the maintenance issues and the inconvenience you encountered. Please feel free to contact me via email at peter.athan@fourpointskuching.com with details of your stay, so... More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Stayed at the resort last year - extremely disappointed with the hotel. The hotel is clearly in need of an major upgrade. The room was old and poorly maintained - holes in the wall, dirty floors. The pool area, which looked great on the website, was old. The deck was in need of a coat of paint, the swim up... More 

Was this review helpful? Yes 4
SheratonLangkawi, General Manager at Sheraton Langkawi Beach Resort, responded to this review

Dear felicity c, Thank you very much for taking the time to write this review. It is regrettable that your recent stay with us did not leave you with a positive lasting impression of the resort. We have taken your comments on board that we could do better in regards to our property maintenance. Please be assured that the shortfall... More 

miami
Top Contributor
99 reviews 99 reviews
94 hotel reviews
171 helpful votes 171 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After reading the reviews, just used this place as a stopping off point after a late arrival before heading out to the Andaman (Which was great). Started out bad, as they forgot to send somebody to pick us up at the airport, even though I booked that service well in advance. They sent a complimentary pickup about 45 minutes after... More 

Was this review helpful? Yes
SheratonLangkawi, General Manager at Sheraton Langkawi Beach Resort, responded to this review

Dear ranger22miami, Thank you very much for choosing to stay with us. It is very kind of you, letting us know how impressed you were with the hotel grounds and the accommodation provided for you, although you had an issue with the airport pick up. I apologize for the unpleasant experience and inconvenience you have encountered upon arrival. Please be... More 

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Additional Information about Sheraton Langkawi Beach Resort

Address: Teluk Nibong, Langkawi 07000, Malaysia
Location: Malaysia > Kedah > Langkawi District > Langkawi
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Langkawi Beach Resort 4.5*
Number of rooms: 238
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Also Known As:
Sheraton Langkawi Beach Hotel Langkawi
Langkawi Sheraton
Hotel Style:
#9 Top resorts Hotel in Langkawi
#14 Luxury Hotel in Langkawi
#18 On the Beach Hotel in Langkawi

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