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The Westin Langkawi Resort & Spa

#8 of 100 Hotels in Langkawi
Certificate of Excellence
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Jalan Pantai Dato Syed Omar, Langkawi 07000, Malaysia
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1 room 1 guest
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The Westin Langkawi Resort & Spa
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2,091 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (453)
Date | Rating
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
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English first
  • All months
    (2091)
  • Mar-May only
    (613)
  • Jun-Aug only
    (529)
  • Sep-Nov only
    (466)
  • Dec-Feb only
    (483)
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London
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Having requested for an early check-in and a room on a higher floor, I knew it wasn't guaranteed and indeed upon arrival at 12:50 pm we were told the room we wanted on the top floor, which is on the lobby floor, wasn't yet ready – but we could have a room on a lower floor. We were prepared to... More 

Was this review helpful? Yes 3
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Great Resort, great food, great design, great staff, great rooms, great atmosphere, great looks, great over-all experience. But two issues made me drop the overall rating from 5 to 3. 1- Once when we came from our tour, we entered the Breeze Cafe to relax and have an ice cream. The bar tender told us to sit down and a... More 

Was this review helpful? Yes 3
Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

2 weeks stay in this resort ,good resort good service good view and the large pool, the manager Ristinto and the staff miss Daisy and Imruz ...include the restaurant staff they always nicely and helpful, especially Fadzil Hassan make me feeling I am in my own home, make me want to come back again. I definitely will be back again

Was this review helpful? Yes 1
TheWestinLangkawi, Managing Director at The Westin Langkawi Resort & Spa, responded to this review

Dear winwin y It’s so kind of you to take the time to write a review towards the Westin Langkawi Resort & Spa. Thank you for mentioning the beauty of our resort, services and our unique pools. We glad our associates had delivered their best in providing you a true Westin experience, specifically, Ristinto, Daisy, Imruz and Fadzil Hassan. We... More 

1 review
4 of 5 stars Reviewed 6 days ago NEW

Its good service at the lounge area, we really enjoy and happy stay at the lounge. Especialy for two of staff is syaiful and atika if im not wrong. They did the best for service all of us. Thankful for both of you.

Was this review helpful? Yes
TheWestinLangkawi, Hotel Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear Rakha A Thank you for sharing your experience in TripAdvisor. We are pleased to know that you enjoyed our facilities, especially our lounge and also services delivered by our friendly and attentive associates particularly by Syaiful and Atika. We will share your comments with the team, they will be happy to read it! We look forward to welcoming you... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Long before to remember the details. Food was fine. The beach as far as I remember was average and instead of sand there was a kind of mud on the buttom of the sea. Complicated to access from Europe. I don't remember any specially negative impressions.

Was this review helpful? Yes
TheWestinLangkawi, Hotel Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear Gabriel P Thank you very much for your valuable feedback. We appreciate you to mentioned our cuisine. While the beach nestled inside natural trees, the water has low and high tide, however we do offer 3 unique pools for the comfort of our guests. We do understand that you plan not to return to us, but can only hope... More 

Melbourne, Australia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed at the Westin Langkawi for about a week. The resort was a great overall. The only issues from a décor and fitout perspective was that it appears quite worn. The door and wall finishes need a touch up. The wifi coverage over the whole resort was not good, unless you were in the lobby. And whilst there is... More 

Was this review helpful? Yes 1
TheWestinLangkawi, Hotel Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear Sebastian H Thank you for sharing your experience at The Westin Langkawi Resort & Spa with other TripAdvisor readers. We noted on your shortfalls you have experience, please rest assured we have informed our respective departments to action immediately. We noted in your comment regarding our Wi-Fi which not only free in public area, but also in the rooms... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one of the best hotel I have ever been in my life from all aspect, location, food, staff, the help, amazing views, the swimming pool, the facilities, honestly everything from A to Z, I stayed there for like 6 days & it was a blast, I would strongly recommend this hotel to anyone coming to langkawi!

Was this review helpful? Yes
TheWestinLangkawi, Hotel Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear Mohamed B Thank you for sharing your recent review our resort. It is an honour to have your say how wonderful was your stay at our resort. Thank you for mentioning areas that your particular like especially our location, food, stunning surrounding unique pool and more. Thank you also for mentioning our great team of associates who provide you... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel, though more than I usually pay for accommodation, was worth every cent! It may be away from the 'action', but it's truly a piece of paradise. Woke up and str8 to the pool every morning. In the mornings, it's like your own private pool too! Then an amazing buffet breakfast and you're ready for your days events. Hardest... More 

Was this review helpful? Yes
TheWestinLangkawi, Hotel Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear sydney2040, thank you for staying with us at the Westin Langkawi Resort & Spa and for your favourable review of our resort. We so glad you were able to enjoy our stay, especially our unique pools, widespread of SuperfoodsRX breakfast buffet. We happy with your recommendation regarding the tips to explore the wonder of Langkawi. We hope you will... More 

Singapore, Singapore
Level Contributor
64 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I spent my last 3 nights at Westin Langkawi celebrating my 2nd anniversary with my gf, its a really peaceful resort but lots of minor issue which wasn't address properly..Check in was not perfect with reception staff that are totally not interested, we were greeted by a front desk staff ''welcome to westin'' with her head looking down at her... More 

Was this review helpful? Yes 3
TheWestinLangkawi, Hotel Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear Dae89, With our deepest regrets we read that you did not enjoy a great experience at the resort. On behalf of our team, please accept our sincere apologies. It goes without saying that we had a strong word with the associates who delivered inappropriate service standard to you during your stay. Please be rest assured, we shared your feedback... More 

London, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been returning to this resort year after year.. Is simply has all you need if want to relax and have a great time. The rooms are clean and tastefully furnished. The food is exquisite and well presented. The staff are only too happy to help. Price wise it would be fair to say that it is a little... More 

Was this review helpful? Yes 1
TheWestinLangkawi, Hotel Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear Enrique J, Welcome back and we are happy to read your review that is exactly the reason we look forward to exceed your expectations and give you the Westin Experience you deserve. Thank you for staying with us and we glad that we were able to accommodate you during the stay. We appreciate on your remark regarding our spacious... More 

Hotel Review Summarization

What travelers say

  • Infinity pool(21)
  • Very good(12)
  • Star hotel(7)
  • Kid Club(7)
  • Seasonal Taste(6)
  • Buffet breakfast(5)
  • Cable car(4)
  • Private beach(3)
  • Ocean views(3)
  • Heavenly beds(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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