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The Westin Langkawi Resort & Spa

#8 of 100 Hotels in Langkawi
Certificate of Excellence
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Jalan Pantai Dato Syed Omar, Langkawi 07000, Malaysia
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20% Off with Breakfast
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1 room 1 guest
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The Westin Langkawi Resort & Spa
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2,082 Reviews from our TripAdvisor Community

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Traveler rating
    1,135
    606
    223
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    46
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (452)
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    (463)
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Melbourne, Australia
Level Contributor
14 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

We stayed at the Westin Langkawi for about a week. The resort was a great overall. The only issues from a décor and fitout perspective was that it appears quite worn. The door and wall finishes need a touch up. The wifi coverage over the whole resort was not good, unless you were in the lobby. And whilst there is... More 

Was this review helpful? Yes
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is one of the best hotel I have ever been in my life from all aspect, location, food, staff, the help, amazing views, the swimming pool, the facilities, honestly everything from A to Z, I stayed there for like 6 days & it was a blast, I would strongly recommend this hotel to anyone coming to langkawi!

Was this review helpful? Yes
TheWestinLangkawi, Hotel Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear Mohamed B Thank you for sharing your recent review our resort. It is an honour to have your say how wonderful was your stay at our resort. Thank you for mentioning areas that your particular like especially our location, food, stunning surrounding unique pool and more. Thank you also for mentioning our great team of associates who provide you... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel, though more than I usually pay for accommodation, was worth every cent! It may be away from the 'action', but it's truly a piece of paradise. Woke up and str8 to the pool every morning. In the mornings, it's like your own private pool too! Then an amazing buffet breakfast and you're ready for your days events. Hardest... More 

Was this review helpful? Yes
TheWestinLangkawi, Hotel Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear sydney2040, thank you for staying with us at the Westin Langkawi Resort & Spa and for your favourable review of our resort. We so glad you were able to enjoy our stay, especially our unique pools, widespread of SuperfoodsRX breakfast buffet. We happy with your recommendation regarding the tips to explore the wonder of Langkawi. We hope you will... More 

Singapore, Singapore
Level Contributor
64 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I spent my last 3 nights at Westin Langkawi celebrating my 2nd anniversary with my gf, its a really peaceful resort but lots of minor issue which wasn't address properly..Check in was not perfect with reception staff that are totally not interested, we were greeted by a front desk staff ''welcome to westin'' with her head looking down at her... More 

Was this review helpful? Yes 1
TheWestinLangkawi, Hotel Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear Dae89, With our deepest regrets we read that you did not enjoy a great experience at the resort. On behalf of our team, please accept our sincere apologies. It goes without saying that we had a strong word with the associates who delivered inappropriate service standard to you during your stay. Please be rest assured, we shared your feedback... More 

London, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We have been returning to this resort year after year.. Is simply has all you need if want to relax and have a great time. The rooms are clean and tastefully furnished. The food is exquisite and well presented. The staff are only too happy to help. Price wise it would be fair to say that it is a little... More 

Was this review helpful? Yes 1
TheWestinLangkawi, Hotel Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear Enrique J, Welcome back and we are happy to read your review that is exactly the reason we look forward to exceed your expectations and give you the Westin Experience you deserve. Thank you for staying with us and we glad that we were able to accommodate you during the stay. We appreciate on your remark regarding our spacious... More 

Kuala Lumpur
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

I was there with my family on a conference cum holiday trip. Requested for double as was having my baby with me. Unfortunately we were given twin beds. However, when we complained, housekeeping immediately came & pushed the beds together making one double at 10pm at night. I was very impressed with their dedication & efficiency. The resort is quite... More 

Was this review helpful? Yes 1
TheWestinLangkawi, Managing Director at The Westin Langkawi Resort & Spa, responded to this review

Dear paeds86 Thank you for sharing your experience at The Westin Langkawi Resort & Spa with other TripAdvisor readers. We are glad to know that you had a fantastic stay with us and we appreciate your feedbacks. We do apologies on the shortfall, yet we are happy to know that our Housekeeping team were attentive and able accommodate you during... More 

Charlotte, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

My friends and I spent one night here at Lankawi, the experience was great. People were friendly, amazing spot and truly captivating atmosphere. Breakfast was good also amazing views. No problem with the transportation, because it was really accessible

Was this review helpful? Yes
TheWestinLangkawi, Managing Director at The Westin Langkawi Resort & Spa, responded to this review

Dear Patricia F Thank you for staying at The Westin Langkawi Resort & Spa for 1 nights and we are happy to know that you have loved every moment with us. Thank you for your kind endorsement towards our dedicated associates, resort surrounding, convenient location and also our widespread of SuperfoodsRX breakfast buffet. The entire team at The Westin Langkawi... More 

Elkridge, Maryland
Level Contributor
118 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a wonderful stay here early mid-June, our 1st trip to Langkawi, M'sia. My brother recommended this resort from words of mouth from his colleagues and I'm so glad to stay here. Our family had a marvelous time. The A/C didn't work well and was too cold and when I asked for a switch of room, we were upgraded... More 

Was this review helpful? Yes 1
TheWestinLangkawi, Managing Director at The Westin Langkawi Resort & Spa, responded to this review

Dear lavinia123, Thank you very much for writing this valuable feedback. We pleased to know that you had a pleasant stay with us at The Westin Langkawi Resort & Spa. We glad you are happy with the room upgrade yet we do apologies on the shortcoming you have experienced. Thank you for highlighting signature SuperFoodsRx buffets breakfast and also our... More 

KSA
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice location, nice rooms and views, food is good, nice band at one the restaurants. couldn't get connected room, Check in does his work but hardly smiles. Sleeping quality is excellent. Rooms are sound proof, bath rooms need more hangers for towels. In general the place is good.

Was this review helpful? Yes 2
TheWestinLangkawi, Managing Director at The Westin Langkawi Resort & Spa, responded to this review

Dear MAsonFree First of all we would like to thank you for having chosen The Westin Langkawi Resort & Spa and we happy to know that you have enjoyed the overall experience. Thank you for mentioning our strategic location, spacious room and the magnificent view of the resort surrounding. However, please accept our heartfelt apologies due to the shortfalls you... More 

Solihull
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

As part of our summer holiday as a family decided to do some Malaysian Island hopping after a family wedding in India. First stop Kuala Lumpar, Second to Penang and finally Langkawi. We assumed that since it was classed as a 5* that it would be far of from being a 4*, but on this occasion we assumed wrong. When... More 

Was this review helpful? Yes
TheWestinLangkawi, Managing Director at The Westin Langkawi Resort & Spa, responded to this review

Dear Vimal15 Thank you for posting these comments and we appreciate you bringing up the shortcomings you’ve encountered to our attention as this will only assist us in improving towards service excellence, we sorry to hear that there were some hiccup during the rooms allocation which rarely happened. Please rest assured, we have immediately spoken with respective department and also... More 

Hotel Review Summarization

What travelers say

  • Infinity pool(21)
  • Very good(12)
  • Star hotel(7)
  • Kid Club(7)
  • Seasonal Taste(6)
  • Buffet breakfast(5)
  • Cable car(4)
  • Private beach(3)
  • Ocean views(3)
  • Heavenly beds(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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