934 Reviews
Travelers' Choice® 2012 Winner
Relaxation & Spa | Luxury | Top 25
Stayed with my wife and baby daughter for 3 nights. On the way to the airport in KL we realised we'd forgotten the buggy. Rang ahead to the hotel who had one ready on arrival. Check in seamless, lobby was beautiful as were the cold drinks on arrival. We hired one of the hotel mini convertibles for a great day...
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On the surface the public areas look good, but the rooms are tired, small, noisy (you can hear every single person walk past in the corridor), not all of them have a balcony/patio, there is a really odd window between the room and bathroom (which serves no useful purpose but could certainly kill any romance) and it's hard to get...
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Overall the hotel is worth the stay. The service/staff was excellent during our stay. A good live band that plays during the evenings keeping a good buzz in the hotel. We're vegetarians & the hotel made some good effort to try to accommodate our food requests. Pool is quite good. The hotel is not comparable to the four seasons which...
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The main building and pools have been renovated and looked nice, but the rooms are terrible old!
The food is the worst ever! We were there during christmas time, probably the most busy time of the year and they were not prepared for this! Luckily we were up early for breakfast, but others were waiting in line about 30-60min. just...
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Dear KMHEIBERG,
Thank you for posting this review and sharing your valued opinions on Tripadvisor. Your feedback is much valued and appreciated for us. I am sorry to hear that our service and facilities let you down. I am not giving a reason on what was happened but taking this as a learning experience and share with the team in...
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A great hotel for peace and quiet, but close to shopping & restaurant areas. All the rooms are of a standard that you'd expect from a Westin. The sea view rooms are special, and if you can splash out on a suite at the end of the block, it's like an entire apartment with a massive double balcony.
Arrival was...
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Dear rogerstephens,
It’s so kind of you for taking the time to write and post this review regarding your recent stay at our lovely resort. It is great to know your arriving process was smooth. I am delighted to know that you enjoyed your spacious suite room and the hospitality provided by our friendly associates. However, I apologize for any...
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We stayed here for a week as part of our honeymoon in Langkawi and had an incredible time. The warmth of the genuinely caring staff made all the difference to the enjoyment of our stay. Wilhelm (assistant villa manager) was exceptionally helpful throughout making us feel like there was nothing the staff wouldn't do for us. We stayed in a...
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Dear Noopashoop,
Thank you for choosing Westin Langkawi as your honeymoon destination. I know that this is the most precious time and I’m grateful that you chose our resort. Our One-Bedroom Partial Ocean View Pool Villas and One-Bedroom Ocean Facing Pool Villas are prepared to recharge all your senses; it is designed with a private pool and a host of...
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The Westlin is located in a very beautiful spot, but it is a bit far away from the heart of the city, so i would recommend it to people that are looking for a quiet place to spend their holiday.
The lobby is really impressive and one can enjoy refreshing cold water there while browsing in the internet (WiFi is...
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Dear Jola L,
I’m so delighted to read your kind and generous remarks. It is great to know that you enjoyed your stay in our lovely resort. Firstly, I am glad you like the convenience of our location as it provides lovely scenery for a quiet getaway, yet it is just a few minutes away from the main town. Thank...
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I stayed at Westin Langkawi with my mom and son in September 2011 for 3 nights. Though we had booked a sea view room for 3 adults through our travel agent in Dubai, we were told on arrival that they cannot accommodate 3 adults or provide a rollaway bed so we will have to get another room or upgrade to...
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Dear faryal2012,
Many thanks for taking the time to write and post this review of your experience at Westin Langkawi. I am never proud to know that we have failed to delight a guest but I am always thankful for comments so that we can learn and improve. I am happy to know that you had taken some time to...
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This hotel/resort is in a beautiful setting. Very peaceful and relaxing. Good swimming pools. We had a room over looking the rear of the hotel on the 2nd floor. Not much of a view, but a good size room with a decent bathroom and comfortable bed.
The downside of this hotel is the food and beverage operation which is over...
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Dear cigarmuncher,
Thank you very much for taking the time to post a review on Trip Advisor. I am always proud to agree on the beauty of our resort and the convenience of our location, our resort is beautifully located with the stunning scenery yet we are just few minutes away from the main town. Thank you so much for...
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Very nice hotel but the beach is not that good. Nice swimming pools and spa. Restaurants are over charging. Too far away from famous beach for shopping and massage or food.
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Dear Amy H,
Thank you for taking the time to post your precious comment in Tripadvisor. I regret that not unable to fully meet your expectation with regards to the beach as we were unfortunately not blessed with the best on the island. I do agree with you that our infinity pool is lovely as it offers a magnificent view...
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