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All 98 Langkawi hotels

Citin Hotel Langkawi

3.0 of 5 Hotel   |   No. 3, Jalan Pekan | Kuah, Kedah, Langkawi 07000, Malaysia
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Citin Hotel Langkawi
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Ranked #34 of 98 Hotels in Langkawi
A recent review
4 of 5 stars reviewed 1 week ago
GeNgEz
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219 reviews from our community

Traveler rating
    30
    77
    65
    25
    22
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41
80
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12
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Thai first
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English first
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Hotel is placed in good location Food near is good Services good But rooms are small in size Staff is good especially Amirul & Amin Best place near hotel is Eagle Square Good shopping places Night life is ok I wish I'll come again

Was this review helpful? Yes 3
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review

Dear GeNgEz, Warm Greetings ! Thank you for choosing Citin Hotel Langkawi and l am glad Amin and Amirul took part in creating a memorable experience for you. We look forward to welcoming you back again soon. Yours Sincerely, Harkirath Singh Operations Executive More

Senior Contributor
42 reviews 42 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Location - Very Good Located at Pekan Kuah next to main road. Easy to find. Parking - Good Very limited parking space in front of the hotel. Staying here for 2 nights, never fail to get the parking. Accommodation - Very good For Muslim, this hotel should be their favorite location as it is located just opposite a mosque. Also,... More

Was this review helpful? Yes 2
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review

Dear Caira C Warm Greetings! Thank you for your valued feedback and we are glad that your overall stay experience had been positive except for the few areas of concern highlighted, which will be reviewed for improvement and bettering our guest experience. We apologize for the standard of breakfast not being up to your standard. We are currently in the... More

Wettingen, Switzerland
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Decided to give this hotel a go as i had previously stayed in Citrus JB during my southern trip to Malaysia. This time around booked for a superior room and checked in late. The lady supervisor on duty was warm and friendly and managed to fulfill our request for a room with a view. She also helped me booked for... More

Was this review helpful? Yes 3
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review

Dear SnowJane, Thank you for taking time to share your experience on Tripadvisor. I am thrilled to know that your stay was wonderful and our team made it even more enjoyable. All your kind words made our day and definitely spur us to keep on improving to bring you a better experience each time. I can say that our effort... More

Rawang, Selangor, Malaysia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a pleasant stay in Citin Langkawi. Front Office and House keeping staff been nice to me and helpful to carry my luggage to room at 2nd floor. The cleanliness of room is very good. Now the management was change the floor tiles and it look nice. Variety of breakfast need to improve. Other than that Its very good... More

Was this review helpful? Yes 3
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review

Dear Thenamutha Warm Greetings! Thank you for taking the time to share with us your experience on Tripadvisor. It is wonderful to read another great review about Citin Hotel Langkawi. We feel warm knowing that our friendly team has made your overall experience worthwhile. Please be assured that we will keep up our service standard while making further improvement to... More

Sibu, Sarawak, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

poor hotel, with out lift, no security guard or other person to bring luggage till room, 2nd day only few pieces of bread and tea/coffee was available as break fast. on request the serving lady refused to provide even a single egg. room was smelly, with poor air-cone. bath room was poor, no hot water in the bath room, though... More

Was this review helpful? Yes
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review

Dear Mazahir_dr Warm Greetings! Thank you for your valued feedback and as per our conversation earlier, I sincerely apologize for not delivering up to your expectation. I assure you that the few areas of concern highlighted by your good self, will be reviewed for improvement. With regards to your concerns regarding breakfast, we are currently in the process of improving... More

Kuching, Malaysia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We arrived at Langkawi by ferry on day 1, easily rented a scooter and zoomed to the Citin Hotel. All good on the first night, decent room, airconditioning, hot shower and a TV. Breakfast was basically roti canai and 2 tiny slices of cake. Upon asking for more, the lady just left and didnt come back. The second evening, there... More

Was this review helpful? Yes 1
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review

Dear Nick J Warm Greeting! Thank you for your valued feedback and we are glad that your overall stay experience had been positive except for the few areas of concern highlighted, which will be reviewed for improvement and bettering our guest experience. We apologize for the standard of breakfast not being up to your standard. We are currently in the... More

KUL
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Stayed here 3 nites. Room condition clean but small.. No sun tv channel anymore like one the previous reviewers mentioned. Breakfast is terribly simple. If u r late, u vl b left vt breads, jam n butter with limited cups n plates. U gotta wait for cleaner to wash the cups in order to use it.No wifi. Since we were... More

Was this review helpful? Yes
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review

Dear Thangapushpam Warm Greeting! Thank you for your valued feedback and we are glad that your overall stay experience had been positive except for the few areas of concern highlighted, which will be reviewed for improvement and bettering our guest experience. We apologize for the standard of breakfast not being up to your standard. The process of improving breakfast is... More

Bangalore, India
1 review
3 of 5 stars Reviewed 3 weeks ago

We booked this hotel for our trip mainly based on rating on TripAdvisor. Staff are friendly. Rooms are clean and tidy. Wifi is available only at reception lobby. Breakfast was ok. This hotel is near to a mall and even Indian restaurants. One who is looking for budget hotel this suits them.

Was this review helpful? Yes
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review

Dear naniPhani Warm Greeting! Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us. We are appreciative of your kind words towards our service, cleanliness of the room, feedback and review. Once again, Citin Hotel genuinely thank you for your involvement in supporting us to... More

Chongqing Region, China
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Staff are very friendly. Rooms are clean and tidy but you have to compromise on the size. Lack of facilities such as lounge , swimming pool , gym and so on. Overall is alright for us as we didnt stay in the hotel all the time.

Was this review helpful? Yes 1
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review

Dear nlsmile Warm Greeting! Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us. We are appreciative of your kind words towards our service, cleanliness of the room, feedback and review. Once again, Citin Hotel genuinely thank you for your involvement in supporting us to... More

Johor, Malaysia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I checked in this hotel on the 20th of august till the 22nd of august.The rooms were just nice according to the rates we paid.Breakfast was kinda dissapointing but i was told they are about to change the menu.The staff were all extremely friendly especially the guy in charge parvinder.His hospitality was heart warming.Good job dude .Me and my gf... More

Was this review helpful? Yes
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review

Dear livemylife13 Warm Greeting! Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us. It is indeed our pleasure to know that we have exceeded your expectations. We thank you choosing us as your choice of stay and even extending. I have already passed on... More

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Additional Information about Citin Hotel Langkawi

Address: No. 3, Jalan Pekan | Kuah, Kedah, Langkawi 07000, Malaysia
Location: Malaysia > Kedah > Langkawi District > Langkawi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Citin Hotel Langkawi 3*
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