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Citin Hotel Langkawi

No. 3, Jalan Pekan | Kuah, Kedah, Langkawi 07000, Malaysia
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Best prices for: 1 room 1 guest
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Citin Hotel Langkawi
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Citin Hotel Langkawi
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249 reviews from our community

Traveler rating
    35
    82
    73
    32
    27
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14
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (249)
  • Mar-May only
    (62)
  • Jun-Aug only
    (48)
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    (59)
  • Dec-Feb only
    (80)
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1 review
1 of 5 stars Reviewed 3 days ago NEW

Recently been there with my family, booking was for 2+3 PAX, already paid. Receptionist said booking is 2+2 and I have to pay for 5th person. I inquired for manager, she said he is at his home since its Sunday. I saw there booking register it was clearly mentioned 3 PAX in 1 room and 2 Family Rooms inter-connected. I... More 

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel room is small but cozy. Clean and nice. There are blood stains on the blanket and bed sheet cover. We paid RM252 for 3 nights and it's totally worth it. The ac is cool. Limited choice of channels. The staff is friendly and helpful. Breakfast is very delicious. The malay girl that serve us is very nice and... More 

Was this review helpful? Yes
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review

Dear Teh J, Greetings from Citin Hotel Langkawi! I thank you for your patronage & candid feedback shared on your recent stay with us. I am happy to learn that you enjoyed your stay with us & liked our hotel & services. I shall definitely share you kind remarks with my team. Your encouraging words push us to put in... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 16, 2015 via mobile

Guys , seriously don't choose this hotel , I was stay before citin hotel in Bangkok that was nice .. But the citin in langkawi is extremely poor I ever seems ... # when I first check in the customer service was poor service and bad attitude # when I go up to the room the stage and the room... More 

Was this review helpful? Yes 3
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review

Dear Meek-loo, Greetings from Citin Hotel Langkawi! I thank you for your patronage & candid feedback shared on your recent stay with us. I apologize for the inconvenience caused to you & wish to assure you that we value your feedback as it reflects areas of improvements for us in order to serve our guests better. I wish to assure... More 

Travelers are raving about these Langkawi hotels

2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 30, 2015

Where do I start? A/c is not cold, room has musty smell, toilet smells like the sewage+garbage truck, torn and stained sheets, malfunctioned sockets, spider webs in light sockets just few inches ahead of your head when you lie down on the bed. Also, bedsheets not cleaned properly as we itched terribly (probably from detergent residue). Door only has the... More 

Was this review helpful? Yes 5
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review

Dear ly y, Greetings from Citin Hotel Langkawi! I thank you for your patronage & candid feedback shared on your recent stay with us. I apologize for the inconvenience caused to you & wish to assure you that we value your feedback as it reflects areas of improvements for us in order to serve our guests better. I wish to... More 

Contributor
13 reviews 13 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 25, 2015

Stayed at Citing Hotel 3 nights. Room had a/c problems but was sorted out. No lift, so climbing with luggage is a problem. Breakfast provided but if you are a veg pls let them know in advance. Mall and eating places nearby. Room was ok, linen may have been clean but looked old and worn out. I always carry my... More 

Was this review helpful? Yes 1
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review

Dear gracy d, Greetings from Citin Hotel Langkawi! I thank you for your patronage & candid feedback shared on your recent stay with us. I am happy to learn that you enjoyed your stay with us & liked our hotel & services. I shall definitely share you kind remarks with my team. Your encouraging words push us to put in... More 

Chicago
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed March 1, 2015

On the main road ground plus two floors without lift. Good for a transit traveller and may not be for groups and tourists. Poor breakfast area; one toaster (partially working) for whole bunch of people. Break fast is just a cup of juice and bread. One can have the bread toasted (may be after 20 mins wait and partially toasted).... More 

Was this review helpful? Yes 3
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review

Dear Sundaramurthy P, Greetings from Citin Hotel Langkawi! I thank you for your patronage & candid feedback shared on your recent stay with us. I apologize for the inconvenience caused to you & wish to assure you that we value your feedback as it reflects areas of improvements for us in order to serve our guests better. I wish to... More 

Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 28, 2015

Hotel is in a very convenient location. Very easy to get to attractions, malls & eating places. Rooms were very clean. Hopefully next time the aircon can be abit cooler. The mangrove tour arranged via the hotel was fantastic. The vegetarian breakfast prepared for us was really tasty. Ms Wanie and her team were very friendly, polite & knowledgeable.

Was this review helpful? Yes 2
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review

Dear Yogeshkumarmadia, Greetings from Citin Hotel Langkawi! I thank you for your patronage & candid feedback shared on your recent stay with us. I am happy to learn that you enjoyed your stay with us & liked our hotel & services. I shall definitely share you kind remarks with my team. Your encouraging words push us to put in our... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 25, 2015

hotel image displayed on d internet is not as good as reality. the price is not suitable of room provided. poor room. old towel n bad smell room. breakfast is ok but no so good.i'm booking superior room and counter service girl give bridging the two single bed. and her reason is "room is follow by availability" .. i paid... More 

Was this review helpful? Yes 1
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review

Dear Wirdianee J, Greetings from Citin Hotel Langkawi! I thank you for your patronage & candid feedback shared on your recent stay with us. I apologize for the inconvenience caused to you & wish to assure you that we value your feedback as it reflects areas of improvements for us in order to serve our guests better. I wish to... More 

Sri Lanka
2 reviews
4 of 5 stars Reviewed February 11, 2015

Hey frens i go langkawi to enjoy my holidays N i book in citin hotel its was good service but there must improve their entertainment service n also breakfast but the room is ok and also good service from reception staff the girl molly alwasy smile give morning wishes its good overall its ok ..

Was this review helpful? Yes
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review

Dear hafnawi, Greetings from Citin Hotel Langkawi! I thank you for your patronage & candid feedback shared on your recent stay with us. I am happy to learn that you enjoyed your stay with us & liked our hotel & services. I shall definitely share you kind remarks with my team. Your encouraging words push us to put in our... More 

KL
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 5, 2015

Arrived in Langkawi late evening and departed from the Kuah jetty early next morning. Needed a place to stay for the night. Citin fit the bill in terms of location and price (which was about the same as dinner). Rooms were functional, bed and bath was clean enough. It's also more spacious than Tune. Booked via Agoda. Check in and... More 

Was this review helpful? Yes 3
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review

Dear markymark_travel, Greetings from Citin Hotel Langkawi! I thank you for your patronage & candid feedback shared on your recent stay with us. I am happy to learn that you enjoyed your stay with us & liked our hotel & services. I shall definitely share you kind remarks with my team. Your encouraging words push us to put in our... More 

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Amenities