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All 98 Langkawi hotels

Citin Hotel Langkawi

3.0 of 5 Hotel   |   No. 3, Jalan Pekan | Kuah, Kedah, Langkawi 07000, Malaysia
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Citin Hotel Langkawi
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Ranked #44 of 98 hotels in Langkawi
A recent review
3 of 5 stars reviewed 3 weeks ago
Fadilah M Kuah
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198 people have reviewed this hotel

Traveler rating
    26
    69
    57
    24
    22
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39
70
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10
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Swedish first
  • Thai first
  • Any
English first
Kuah
1 review
3 of 5 stars Reviewed 3 weeks ago

I enjoyed staying at this hotel. It could be nicer if there are variety of television channels to watch in room. However feel disappointed only with the breakfast served because there are not much choices of food.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review

Dear Fadilah M Warm Greeting! Thank you for your valued feedback and we are glad that your overall stay experience had been positive except for the few areas of concern highlighted, which will be reviewed for improvement and bettering our guest experience. Kindly note that this shortcoming you have encountered is an aberration for our standards and not indicative of... More

Hong Kong, China
Contributor
11 reviews 11 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Rooms are tired and in dire need of a good clean and lick of paint. Our bathroom floor was soaking wet when we arrived, it looked like someone had just got out the shower! Breakfast was poor, only toast available no other food choice/option. We only stayed one night before catching the ferry to Penang the next day and for... More

Was this review helpful? Yes
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review

Dear Lorna D, Warm Greeting! Thank you for your valued feedback and thoughtfully highlighting your points, which are certainly appreciated for improvement. I deeply regret the distressing experience during your stay and certainly apologize without any hesitation for not meeting your expectations. Please be assured that this is not a true and intended reflection of our normal standards. Kindly note... More

Hong Kong, China
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 4, 2014

We stayed at Citin Hotel for six nights around Chinese New Year. The room came with a comfortable bed (although I should say that my husband and I both like a hard mattress), a small desk, a closet, a TV and air-con. The room wasn't big and the carpet looked somewhat old and dirty, but the sheets & towels were... More

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Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review

Dear Konchok Warm Greeting! Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us. We are appreciative of your kind words towards our service, cleanliness of the room, feedback and review. Once again, Citin Hotel genuinely thank you for your involvement in supporting us to... More

Paris, France
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed February 2, 2014

This hotel looked like the cleanest of the street from the outside. Our stay there was okay, we had no problem. The staff was nice. However, we would not go back and would not especially recommend people to go. I think one can find better and better located too (it's far from the beaches and there is not much around... More

Was this review helpful? Yes 1
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review

Dear Elise E Warm Greeting! Thank you for your valued feedback and we are glad that your overall stay experience had been positive except for the few areas of concern highlighted, which will be reviewed for improvement and bettering our guest experience. Kindly note that this shortcoming you have encountered is an aberration for our standards and not indicative of... More

Petaling Jaya, Malaysia
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 13, 2014

Actually this hotel rate 2 Star only not 3 star as in Trip Advisor..Still okey for couple and budget trip.Continental breakfast provided just simpe menu like bread with jem,hot coffee and fruit juice. Neer to Kuah Town and Jetty. Many shop and food shop neerby.

Was this review helpful? Yes 2
Citin_Hotel_Manager, Manager at Citin Hotel Langkawi, responded to this review

Dear Idut017 Warm Greeting! Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us. We are appreciative of your kind words towards our service, feedback and review. Once again, Citin Hotel genuinely thank you for your involvement in supporting us to grow from strength to... More

Nepal
Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 9, 2014

Initially they wanted to give us a room without proper ventilation and window. I went to reception and talked about it. The lady in the reception told us that we have to wait nearly an hour to get another room. We booked superior room which was more like a hostel. Paying nearly US$ 80 for a room like in this... More

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Citin_Hotel_Manager, Operation Manager at Citin Hotel Langkawi, responded to this review

Dear Himalayan L Warm Greeting! Thank you for your valued feedback and we are glad that your overall stay experience had been positive except for the few areas of concern highlighted, which will be reviewed for improvement and bettering our guest experience. Kindly note that this shortcoming you have encountered is an aberration for our standards and not indicative of... More

Kuching, Malaysia
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 19, 2013

OK where do i start. Hmm horrible hotel. Smelly carpets both in the rooms n the lobby. Poor wifi. Not so friendly staff. Small rooms. Tore up bedsheets!! No lift. Just not good really . Please search other hotel.

Was this review helpful? Yes 3
Management response:

Dear Loretta W Warm Greeting! Thank you for your valued feedback and thoughtfully highlighting your points, which are certainly appreciated for improvement. I deeply regret the distressing experience during your stay and certainly apologize without any hesitation for not meeting your expectations. Please be assured that this is not a true and intended reflection of our normal standards. Kindly note... More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 4, 2013 via mobile

Stayed for 2 nights here and were going to stay longer in Langkawi. Unfortunately Langkawi isn't that greater place for travellers. If your not in a high end resort then expect to pay over the top prices for basic run down digs. Anyway back to Citin Hotel! Lady on reception was very nice, helpful and polite. She organised car rental... More

Was this review helpful? Yes 2
Citin_Hotel_Manager, Operation Manager at Citin Hotel Langkawi, responded to this review

Dear Andrew W Warm Greeting! Thank you for your valued feedback and we are glad that your overall stay experience had been positive except for the few areas of concern highlighted, which will be reviewed for improvement and bettering our guest experience. Kindly note that this shortcoming you have encountered is an aberration for our standards and not indicative of... More

New Delhi, India
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 25, 2013

This hotel is located in the city far from the beaches where all the touristy things happen but on the other hand its close to the jetty and we enjoyed some local experiences. The room was sufficient but small compared to other places, nonetheless it didn't matter as everything else was good in terms of toilet hygiene and linen. The... More

Was this review helpful? Yes
Citin_Hotel_Manager, Operation Manager at Citin Hotel Langkawi, responded to this review

Dear AngelS Warm Greeting! Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us. We are appreciative of your kind words towards our service, cleanliness of the room, feedback and review. Once again, Citin Hotel genuinely thank you for your involvement in supporting us to... More

London, United Kingdom
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed September 4, 2013

This is a budget hotel and one's expectation shouldn't wander into the realm of expecting something nice. I got to stay at this hotel as the travel agency I used went into insolvency the day before I got to Langkawi and this was the only hotel available. The guys at check in although seemed nice were pretty clueless retrieving our... More

Was this review helpful? Yes 4
Citin_Hotel_Manager, Operation Manager at Citin Hotel Langkawi, responded to this review

Dear Ayodeji O Warm Greeting! Thank you for your valued feedback and thoughtfully highlighting your points, which are certainly appreciated for improvement. I deeply regret the distressing experience during your stay and certainly apologize without any hesitation for not meeting your expectations. Please be assured that this is not a true and intended reflection of our normal standards. Kindly note... More

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Additional Information about Citin Hotel Langkawi

Address: No. 3, Jalan Pekan | Kuah, Kedah, Langkawi 07000, Malaysia
Location: Malaysia > Kedah > Langkawi District > Langkawi
Amenities:
Restaurant
Hotel Style:
Ranked #44 of 98 hotels in Langkawi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Citin Hotel Langkawi 3*
Official Description (provided by the hotel):
Located in the town of Kuah, the newly renovated Citin Langkawi hotel offers clean and comfortable accommodation at a reasonable price. All rooms are equipped with air-conditioning and feature an en-suite bathroom. Additional facilities include 24-hour reception & security, laundry service and a breakfast room. Internet service is available in the lobby. It is a mere 5 minutes walk to duty free shopping, a short walk to the local jetty. A 20 minute drive away is the well-known beach of Cenang and just 30 minutes from the hotel is Langkawi International Airport. ... more   less 
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