We were walk-ins, and I had such high hopes for such an established hotel (back when it was Grand Continental). Unfortunately we were very disappointed. Although the hotel has been renovated, the standard is still very poor. I stayed at a 3-star hotel with much better facilities. Our deluxe room has no bathtubs, and still has a small CRT TV... More

Stayed for a night in Mac'13. Convenient location in centre of town. Open parking was easy. Lobby was neat. Check-in and check-out was a breeze. Room size adequate but most rooms comes with 2 single beds (limited no. of double beds); clean and neat. There is no non-smoking floor, hence rooms may retain odour. Agreed with earlier review that air-con... More

Stay for a nite with tour group.Lobby is neat n clean.check in is fast and efficient.Lift need to improve a lot.Rooms is big n clean.Breakfast spread is nice.Fast food restaurant and hawker centre is nearby.Fridge is smelly.Aircon temperature setting is troublesome.Window not clean.

We found the Regency very noisy. Maybe the rooms not facing the front entry would be quieter. We were also amazed that the windows in our room on the 4th level were not secured or screened - very dangerous if one has small children. The hotel offers free Wifi but only from the downstairs office. The restaurant offers nice but... More

Mine was a day-room visit ...on my drive up to Thailand. Hotel exteriors reminds me of the 60s ..that type of architecture. Friendly car valet was a good first impression. Lobby modern, obviously a recent make-over. Check-in ..very efficient & professional. So far so good. The lift belongs into a museum. The button panel has a mind of its own!... More

My last trip to Alor Setar was a last minute call. As a result, I cant book my usual hotel and my colleague booked a room for me at The Regency. From outside, the hotel looks ok with ample parking in front of the hotel. The lobby looks good with some comfort spacious sofa for guests. However, I notice the... More

Though this hotel is in a small town and may not be as famous as the other big players (Holiday Villa, etc), they are definitely doing the right thing and going in the right direction. The great thing about this hotel has got to be their friendly staff. Although we belong to different racial groups, the employees were so helpful... More

This hotel has received a major upgrade recently, and has turned into a beautiful boutique hotel ,right in the middle of downtown Alor Setar. Coupled with a great staff and management, definitely s pick if uou're planning to stay in Alor Setar

New upgraded room.. Good food Good service Good Location Free Wifi