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All 24 Alor Setar hotels

The Regency

Lot 134-141 | Jalan Sultan Badlishah, Alor Setar 05000, Malaysia (Formerly Hotel Grand Continental Kedah)
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The Regency
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Ranked #6 of 24 hotels in Alor Setar
A recent review
5 of 5 stars reviewed 1 week ago
ahmad shazerain z Kuala Lumpur, Malaysia
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17 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Japanese first
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English first
Kuala Lumpur, Malaysia
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

the hotel was refurbished to meet modern day needs and it has improved from the last convincingly. the food served at the coffee house is rich in variety and tastes good too! the rooms are generously appointed and spacious. unfortunately it is a one night stay for me this time but definitely warrants a return visit the next time Alor... More

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TheRegencyTgTuan, Manager at The Regency, responded to this review

Dear Ahmad Shazerain Z, Thank you for your feedback and comments on our Hotel. We are indeed truly delighted that you had a wonderful visit during your stay with us at The Regency Hotel Alor Star. We are pleased to know the accommodation and food were to your liking. Once again, on behalf of the entire team at The Regency... More

Kuala lumput
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 16, 2013

In town to visit some relatives and decided to spend a night at The Regency Alor Star Hotel. The hotel seems new and has a nice lobby,very good location right in the heart of town and next to Pekan Rabu..the deluxe room was big and spacious with a very nice modern feel. Had an early morning breakfast at the coffee... More

Was this review helpful? Yes 1
Regency A, Manager at The Regency, responded to this review

Dear 566619, Thank you for staying with us at The Regency Hotel Alor Star. We appreciate your feedback and comments on our Hotel and we look to further improve our Hotel for our guests. We strive to provide the best to our guests. Once again, thank you for your comments and we value your response. We hope to see and... More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 24, 2013 via mobile

Rooms newly refurbished but no complimentary drinking water..water boiler dirty, can see stain inside.. No complimentary newspaper?? Still using aging old 21 inch color tv.. Location wise ok.. Town area.. Only,over priced..

Was this review helpful? Yes 4
Regency A, Manager at The Regency, responded to this review

Greetings ChrisIvy, Firstly, thank you for choosing to stay with us at The Regency Hotel Alor Star. We take great pride in our Hotel and offering service that is second to none for our guests. Thus, we would like to convey our sincerest apologies for the incident which occurred during your previous visit with us. We acknowledge and have noted... More

malaysia
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 30, 2013

location wise is ok, near to everything (shopping mall, pekan rabu etc). breakfast was lavish but not for lunch and dinner, staff was attentive and always smile but the room (stay at 3rd floor) was not that good, probably the hotel is still under renovation because those who stay at upper floor (4th and 5th floor)have gave very nice comment... More

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Shah Alam, Malaysia
Contributor
14 reviews 14 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 15, 2013

A newly renovated hotel and loved it as everything was new. Lifts were working well, shower was strong, rooms were clean, lobby was nice. Complimentary breakfast was a plus with a simple yet sufficient choices. Central location in Alor Setar also helps, Only setback was the TV which was not working well.

Was this review helpful? Yes 2
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 1, 2013

We were walk-ins, and I had such high hopes for such an established hotel (back when it was Grand Continental). Unfortunately we were very disappointed. Although the hotel has been renovated, the standard is still very poor. I stayed at a 3-star hotel with much better facilities. Our deluxe room has no bathtubs, and still has a small CRT TV... More

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Petaling Jaya
Contributor
20 reviews 20 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 20, 2013

Stayed for a night in Mac'13. Convenient location in centre of town. Open parking was easy. Lobby was neat. Check-in and check-out was a breeze. Room size adequate but most rooms comes with 2 single beds (limited no. of double beds); clean and neat. There is no non-smoking floor, hence rooms may retain odour. Agreed with earlier review that air-con... More

Was this review helpful? Yes 1
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 10, 2012 via mobile

Stay for a nite with tour group.Lobby is neat n clean.check in is fast and efficient.Lift need to improve a lot.Rooms is big n clean.Breakfast spread is nice.Fast food restaurant and hawker centre is nearby.Fridge is smelly.Aircon temperature setting is troublesome.Window not clean.

Was this review helpful? Yes 1
Sydney, Australia
Top Contributor
201 reviews 201 reviews
77 hotel reviews
124 helpful votes 124 helpful votes
3 of 5 stars Reviewed September 26, 2012

We found the Regency very noisy. Maybe the rooms not facing the front entry would be quieter. We were also amazed that the windows in our room on the 4th level were not secured or screened - very dangerous if one has small children. The hotel offers free Wifi but only from the downstairs office. The restaurant offers nice but... More

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Phuket, Thailand
Top Contributor
142 reviews 142 reviews
59 hotel reviews
112 helpful votes 112 helpful votes
3 of 5 stars Reviewed August 24, 2012

Mine was a day-room visit ...on my drive up to Thailand. Hotel exteriors reminds me of the 60s ..that type of architecture. Friendly car valet was a good first impression. Lobby modern, obviously a recent make-over. Check-in ..very efficient & professional. So far so good. The lift belongs into a museum. The button panel has a mind of its own!... More

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Additional Information about The Regency

Also Known As:
The Regency Hotel
The Regency Hotel Alor Setar
The Regency Alor Setar, Malaysia - Kedah
Address: Lot 134-141 | Jalan Sultan Badlishah, Alor Setar 05000, Malaysia (Formerly Hotel Grand Continental Kedah)
Location: Malaysia > Kedah > Kota Setar District > Alor Setar
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #6 of 24 hotels in Alor Setar
Official Description (provided by the hotel):
Welcome to The Regency Hotel Alor Star and experience a new level of 3-star service, friendly hospitality and irresistible Kedahan charm. Located right in the heart of town. Public amenities and conveniences are all round and close by.Besides the museums and art galleries nearby, do stop by Pekan Rabu, the famous town market and bazaar where fresh local produce, cultural handicrafts and reasonable prices delight visitors and tourists daily.So whether you are striking up valuable business opportunities, organising a special event, conducting meetings or retreats, enjoying the multi-cultural experience of busy Alor Star, or making a casual weekend getaway, The Regency Hotel Alor Star will be part of a warm and memorable trip. ... more   less 
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