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All 24 Alor Setar hotels

Hotel Grand Crystal Kedah

3.0 of 5 Hotel   |   40, Jalan Kampung Perak, Alor Setar 5100, Malaysia
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Ranked #20 of 24 hotels in Alor Setar
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13 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed November 24, 2013

The hotel is very old, refurbishments are required to the exterior and interior of the hotel, especially the wall finishes, the carpet of the hotel should be entirely changed. I stayed at an deluxe room, which should have a bath tub, but the room assigned to me without it and my complaint was not answered. Poor selection for breakfast. The... More

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HotelGC, General Manager at Hotel Grand Crystal Kedah, responded to this review

A month after your visit, the Hotel went through a 2 months renovation. New furnitures were added to lobby and the coffee house were renovated and adding to it a more welcoming atmosphere. The front porch of the Hotel were replaced with a transparent roof, allowing more light to enter the compound. Most of the deluxe rooms has bathtubs except... More

1 review
1 of 5 stars Reviewed November 15, 2013

stayed at this hotel for two nights.1st impression lobby look old and looks like typical chinese hotel.this make me curious regarding their coffee house halal status.but i already ask at the reception counter and they tell me all their kitchen staff is malay.glad to hear that.then i enter the guest lift.lift smell something that i dont know where it comes... More

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HotelGC, General Manager at Hotel Grand Crystal Kedah, responded to this review

Thank you for your observation and comments. Our Hotel is popular for its local cuisine, especially for the local Authentic Malay food. The kitchen and coffee house are Halal certified and you can rest assure that we are in full compliance with the necessary rules. Vast majority of our personnels are Malay including the kitchen staffs. Rest assured that periodic... More

Kuala Lumpur, Malaysia
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 17, 2013

Hotel has spacious room, clean and ideal for small children. My prince and princess enjoyed themselves. Our room has lcd tv and astro. Stayed at the deluxe double room with timber flooring and children can play freely. The room size is 40 % larger, with bathtub compared to surrounding conventional hotel of similar category and price in Alor star. Hotel... More

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1 review
1 of 5 stars Reviewed December 28, 2012 via mobile

reception in front desk is good....house keeeper look so rude when i ask to change their bedlinen...because when i sit on the bed....my body all get itchiness....the house keeper just enter my room n change the bedlinen without any of my permission. After a few hours...i check out and find another hotel! Not suitable for holiday.

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Kuala Lumpur
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed October 14, 2012

Went there somewhere in June 2012. The hotel located quite far from the main road. It was an old hotel but the room was quite ok. I'm not sure about any other facilities but the ironing board are left at the outside corrideor and you have to iron your clothes outside your room which i found a bit weird &... More

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Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed August 20, 2012 via mobile

Reached hotel on 1st day hari raya..booked through agoda after read good reviews in tripadvisor..good reception girl welcome us but unfriendly supervisor/manager stand at the reception area wt a weird face..room space ok..we stay in a triple bed room..can put 1 single mattress addition..plugs not in good condition..old tv,no remote,too small jug kettle,rubbish bin no plastic,fridge too noise..and the most... More

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2 reviews
4 of 5 stars Reviewed July 25, 2012

Booking: Online, using www.ghihotels.com. Recommended, it offers best rate, and instant confirmation. Check-in On 2 July. Fast, we were welcomed by a friendly staff, Miss Raihan. The check in process was smooth. We stayed there for 9 nights. Room Deluxe room, triple sharing. Room was ok, equipped with lcd tv, cable tv channels, bathtub, electric kettel. Food The best was... More

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Kuala Terengganu, Malaysia
2 reviews
4 of 5 stars Reviewed June 3, 2012

Travelled from Terengganu to meet a friend here. It was our first time in more than 15 years. The room was spacious, clean and bed was comfortable.Just what we needed after a long drive. Check in was a breeze. Parking ample.My only disappointment was the F&B section. The waiter was pleasant but unfortunately the food was not. Beverages were way... More

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Melaka, Malaysia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 28, 2011 via mobile

Business trip in Gurun. Kedah and overnight in this hotel in Alor Setar. The hotel is rated 3 star but i have to say full thumbs up for its service. The staff gave better service than some 5 star hotel. The room is clean. Everything in the room is working and the food, i recommended the fried noodles or crab... More

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Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed June 6, 2011

I had booked the hotel room through internet and the check in was so fast that it appeared like the staff cannot wait to get to bed. It was 11 pm anyway. The delay in getting to the hotel was because the airport taxi driver insisted that the Regency was previously Grand Crystal and Grand Continental hotels. The Regency had... More

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Additional Information about Hotel Grand Crystal Kedah

Also Known As:
Hotel Grand Crystal Kedah Alor Setar, Malaysia
Address: 40, Jalan Kampung Perak, Alor Setar 5100, Malaysia
Location: Malaysia > Kedah > Kota Setar District > Alor Setar
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #20 of 24 hotels in Alor Setar
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Grand Crystal Kedah 3*
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