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StarCity Hotel Alor Setar

88 | Jalan Pintu Sepuluh, Alor Setar 05100, Malaysia
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1 room 1 guest
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StarCity Hotel Alor Setar
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66 Reviews from our TripAdvisor Community

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Traveler rating
    8
    33
    22
    1
    2
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15
7
4
26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (66)
  • Mar-May only
    (15)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (15)
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Kuala Lumpur, Malaysia
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is located near the Alor Setar Tower and there are many Chinese restaurants nearby. Their check in time is 3pm. We arrived before 3pm and our room was ready at about 3pm. Our double room was clean and spacious. Breakfast was included but the choices are limited but then the taste was good.

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Sydney, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here whilst visiting family Rooms are ok size and clean Breakfast was average and the English language was hard to come by but u are in a regional part of Malaysia Free wifi touch and go in rooms but ok in lobby

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Selangor, Malaysia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It was my 2nd stay, first being in January. The hotel is rather old, towels are well-used, thinned. Beddings are fairly comfortable. The bathroom is provided with basic toiletries. Room is spacious though. The front office personnel is very friendly and helpful. Breakfast is satisfactory.

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Kulim, Malaysia
1 review
3 of 5 stars Reviewed July 9, 2015

Good stay n nearby food hunting. Hotel food for room service was👍. Will come back. Nice room and had comfortable sleep. You can park just infront or at the side of hotel, since fm the basement parking to lobby you had to take the stairs.

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Perth, Australia
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 25, 2015

Probably the best hotel in town. Room was ok, and service was acceptable. However, waiting time for elevators can be long when peak hours. Breakfast was moderate, with limited choices. Parking is a problem if you wish for a covered carpark. Parking spaces reserved for politicians though they never turned up.

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Kuala Lumpur, Malaysia
Level Contributor
65 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed June 15, 2015

This is my 1st experience at Starcity...Arrived around 2pm after a 5.5 hrs drive from Kuala Lumpur. Thank god they were able to check us in. The Deluxe Room was a standard size but the mattress was really firm and nice. Located nearby will be Alor Star biggest shopping mall which is still under construction. Its easy to get around... More 

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Melaka, Malaysia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 18, 2015

Stayed there 1 night with my family. It's quite basic and nothing wow!! Reception approached without greeting and not friendly (i believe trainee from Indonesia). Parked my car at the basement but reception didn't take my car no. I believe they should take my car no. in case anything happen to my car for security purposes. Means that close-by neighborhood... More 

Was this review helpful? Yes 1
Maanagement, Guest Relations Manager at StarCity Hotel Alor Setar, responded to this review

Dear Bard Meticulous, Thank you for your feedback which we received with utter surprise. It took us sometime to response as we have launch a thorough investigations on your detailed observations. Our investigations revealed that our standard operating procedures could be better designed to cater to the training needs of not only our team mates but also hotel students doing... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 9, 2015

We were looking for an affordable hotel and were very impressed by the StarCity. The rooms are gorgeous and The service from the front desk staff Puteri & Hafiz was outstanding. Great location in walking distance to the Alor Setar Tower. I highly recommend the StarCity

Was this review helpful? Yes 2
Maanagement, Guest Relations Manager at StarCity Hotel Alor Setar, responded to this review

Dear Bard Meticulous, Thank you for your feedback which we received with utter surprise. It took us sometime to response as we have launch a thorough investigations on your detailed observations. Our investigations revealed that our standard operating procedures could be better designed to cater to the training needs of not only our team mates but also hotel students doing... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 22, 2015

My second visit to Alor Setar and second stay in Star City. Hotel is located very good. Hotel staff is very friendy and helpful. Breakfast is served in Paddy Cafe at ground floor. As a western guest, I would expect something else than rice and hot stuff for a breakfast but it seems to be ok. Rooms are clean and... More 

Was this review helpful? Yes 2
Kuala Lumpur, Malaysia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed March 4, 2015

Last year I go alor star and check in at this hotel. Actually this is my second time been there. This hotel near to town and easy to find. I book the hotel thru Agoda.com because quite cheap. Im check in at 11pm and they upgrade my room for free. Thanks ya! I love the room and the condition. The... More 

Was this review helpful? Yes 2
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