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Seri Malaysia Mersing

Lot PTB 641, Jalan Ismail, Mersing 86800, Malaysia
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1 room 1 adult
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Seri Malaysia Mersing
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27 Reviews from our TripAdvisor Community

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2 reviews
1 of 5 stars Reviewed December 25, 2015 via mobile

The room is dated. I can see sunlight thru the cracks of the room door. Water pressure in room is bad. Heater did not work. Carpet in room was dirty. Minibar was in a bad condition. Not enough plug points. Toilet floor was in bad condition. Breakfast buffet spread is minimal. Juice glasses were dirty. Told the staff and she... More 

Helpful?
Thank Amsyar B
Singapore
Level Contributor
86 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed September 5, 2015 via mobile

The hotel while very run down is clean and the staff were helpful. For someone traveling on a budget it would provide all the basic amenities. Just note that in the room the TV many not work and there is only very slow internet available at the lobby. The hotel is located about a 10min easy walk to the centre... More 

Helpful?
2 Thank sralls
HotelSeriMalaysia, Marketing & Communication Executive at Seri Malaysia Mersing, responded to this review

Dear sralls, Your feedback is highly appreciated and will help us to improve our ability to serve our guests better. We regret for the inconvenience and will take note of this. Thank you so much for taking the time to share your experiences online. Regards, Rangkaian Hotel Seri Malaysia More 

Travelers are raving about these Mersing hotels

KL
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 19, 2015 via mobile

Nice look from outside but.. Inside -smelly room..carpet..pillow..bed..what da..f..k -aircond not cool.. -not recomended for family especilly with kids..less hygiene -toilet ..hmmm.....with rotten wood door..stinky... Need major makeover plsss.....

Helpful?
3 Thank I_m_MaLaU
HotelSeriMalaysia, Marketing & Communication Executive at Seri Malaysia Mersing, responded to this review

Dear I_m_MaLaU, We regret to hear about your bad experience at our Hotel Seri Malaysia Mersing. Kindly please contact us directly at central@serimalaysia.com.my so we may take further actions. We hope you will be giving us another chance and returning to our hotel in the future. Thank you. Regards, Rangkaian Hotel Seri Malaysia More 

Vantaa, Finland
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed April 11, 2015

We arrived the hotel, requesting Free-Wifi prometed, not working. It was only for the hotel staff, even in the hotel lobby. During the check-in, they mentioned that at the moment TVs are not functioning, and that was so true. Room was smelly, floor mat full of all kind of dirty marks. My friend shower was now working at all during... More 

Helpful?
6 Thank Finntravel
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 7, 2014

Forget any of the pictures you see on their homepage. In reality it looks like barracks for construction workers. This hotel is completely dilapidated, the rooms are smelly and you don't want to put a foot on the carpet without a solid pair of shoes on your feet. Worst ever experience in Malaysia. Also, breakfast is subpar, cheapest chemical looking... More 

Helpful?
1 Thank PatZRH
Kuala Lumpur
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed June 5, 2014

We stayed for 1 night. We arrived at the hotel at 3.00pm and asked for a connecting room. The rooms were at the ground floor and the end of the block. The rooms were dusty and smelly. There was evidence of termites infestation. The bathrooms were stained. The towels supplied but didn't smell fresh. Bad tv reception. As if the... More 

Helpful?
2 Thank Liza N
Singapore, Singapore
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed January 12, 2014

We stayed for 1 night at this hotel on 4-Jan-2014 & got a room on 3rd floor.. Couldn’t see much of the beach from the window, was blocked by coconut trees.. The furnitures in the room quite old with stained curtain, towels, bedsheet, pillowcases & bad tv reception.. No elevator in this hotel, therefore its a “good exercise” if you’re... More 

Helpful?
2 Thank Anne_Smd
Kuala Lumpur, Malaysia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed December 2, 2013

We went there from 28 until 30th Nov 2013. Unfortunately, we've stayed in 2nd floor with smelly room, stained bath towel and bad tv reception even though they have Astro/ cable tv. We've stayed in a family room with 1 queen bed and 1 single bed. The bed sheets are bad enough that it even gives us the whole night... More 

Helpful?
1 Thank raihanrani
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed July 12, 2013

This is an older hotel with basic facilities. My family of four stayed here for two nights. It's fine as transit out to the islands. We actually enjoyed the beach a great deal, which is a short walk away. It's a black sandy tidal flat with lots of marine life and abundant diverse shells scattered everywhere. When the tide is... More 

Helpful?
2 Thank Chuck C
Kuala Lumpur, Malaysia
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed July 1, 2013

now, where do i start...from the out-dated reception area, to the hostel like building, shabby looking flooring & wall, to name a few...luckily we only put a night there as we were attending a relative's wedding reception...our room was on the 2nd floor...the room that we got looked like it hasn't been used for months...the shower water pressure was super... More 

Helpful?
3 Thank AzfarAizat
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