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Pulai Springs Resort

20 km, Jalan Pontian Lama, Johor Bahru 81110, Malaysia
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Pulai Springs Resort
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508 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Russian first
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English first
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    (508)
  • Mar-May only
    (110)
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    (133)
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    (114)
  • Dec-Feb only
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There are newer reviews for Pulai Springs Resort
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Kuala Lumpur, Malaysia
Level Contributor
53 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed April 20, 2013

Was given a one room suite. Very spacious but do not understand why they would give one person two single beds. If they knew in advance, should provide a room with a king sized bed instead. Toilet was clean. Did not like the shower. The water flows from the gap under the glass door, wetting the floor outside. Could be... More 

Was this review helpful? Yes
PulaiSpringsResortJB, General Manager at Pulai Springs Resort, responded to this review

Dear Valued Guest, I would like to thank you for taking some time off to review and rate us on Tripadvisor. From your comments, I am glad to know that you were happy with the size of the room you stayed in, however, please accept my sincere apology on the fact that we have given you a room with two... More 

Singapore, Singapore
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed April 15, 2013

Intended to book a night at Pulai Springs Resort but due to no room available, had to book the Anugraha Boutique Hotel instead. Room was huge and decent enough for 2 pax. Welcome drink and fruits basket were served upon arrival. Due to the location of the hotel, unless you have a car, else there is simply no way you... More 

Was this review helpful? Yes 1
PulaiSpringsResortJB, General Manager at Pulai Springs Resort, responded to this review

Dear Valued Guest, Thank you for reviewing us on Tripadvisor. I would like to thank you for booking a room with us, especially at our boutique hotel, The Anugraha. The Anugraha (means "Blessings of God” in Sanskrit) is our 22-room tropical resort style boutique hotel with elegant rooms facing the golf courses. From your comments, I am aware that you... More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 12, 2013

Dear GM of Pulai Spring This property has so much of potential however it was poorly maintain. We were on a short getaway and booked 2 rooms at Pulai Springs. We checked in and got the key’s to our room. The minute I step in, it was a total disappointment. I couldn’t believe the poor room condition of this room,... More 

Was this review helpful? Yes 5
PulaiSpringsResortJB, General Manager at Pulai Springs Resort, responded to this review

Dear Valued Guest, I would like to thank you for taking some time off to review us on Tripadvisor and also filling in the feedback form when you checked out in March 2013. Please accept my sincere apology for the delay in responding to your comments here. We have been conducting our internal and thorough investigation to conclude this issue.... More 

Travelers are raving about these Johor Bahru hotels

Singapore
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 5, 2013 via mobile

Compared with Desaru Pulai Resort, Pulai Springs Resort is much more better. The room was quiet, spacious and clean. Its Chinese Restaurant foods are delicious and services are good. The stay is worth with the prices offered.

Was this review helpful? Yes 1
lokechoyming, Director of Operations at Pulai Springs Resort, responded to this review

Dear Guest, Thank you for taking the time to write a review about us here on Tripadvisor. Thorough your comments, I believe you have had an enjoyable stay with us. We are glad to hear you are satisfied with the services rendered and the facilities offered to you. It is our commitment to exceed guests’ expectations and meeting the highest... More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed March 25, 2013

The hotel is huge!! Rooms are big and clean. The front office staff is very friendly and courteous. We even get the courtesy call after 10 minutes checks in to check on us. Wow!! The pool is big and nice only the cleanliness can be better... Food is ok not much variety but the staffs is very friendly. Overall my... More 

Was this review helpful? Yes
lokechoyming, Director of Operations at Pulai Springs Resort, responded to this review

Dear Guest, Thank you for taking the time to write a review about us here on Tripadvisor. Thorough your comments, I believe you have had an enjoyable stay with us. We are glad to hear you are satisfied with the services rendered and the facilities offered to you. It is our commitment to exceed guests’ expectations and meeting the highest... More 

Kuala Lumpur, Malaysia
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed March 22, 2013

The room is fine except the comforter, it's quite thin. food? not to the standard. not many choices and not so delicious. other facilities are great. pool is big,sauna and steam room and also gym. the environment is very warm and suitable for business trip and also for golfer. quite a huge area for playing golf. far from the city.... More 

Was this review helpful? Yes
lokechoyming, Director of Operations at Pulai Springs Resort, responded to this review

Dear Guest, Thank you for taking the time to write a review about us here on Tripadvisor. Thorough your comments, I believe you have had an enjoyable stay with us. We are glad to hear you are satisfied with the services rendered and the facilities offered to you. It is our commitment to exceed guests’ expectations and meeting the highest... More 

Johor Bahru, Malaysia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 15, 2013

We stayed in Pulai Springs Resort on the way to Melaka as well as on the day after coming back from Melaka. First impression given by Reception staff is good, the check in process is efficient. When I called for help on WiFi issues later on, they were quick to solve the problem with maintenance (reseting the router). The room... More 

Was this review helpful? Yes 1
lokechoyming, Director of Operations at Pulai Springs Resort, responded to this review

Dear Guest, Thank you for taking the time to write a review about us here on Tripadvisor. Thorough your comments, I believe you have had an enjoyable stay with us. We are glad to hear you are satisfied with the services rendered and the facilities offered to you. It is our commitment to exceed guests’ expectations and meeting the highest... More 

Singapore, Singapore
Level Contributor
152 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
3 of 5 stars Reviewed March 13, 2013

Very friendly staff, sizeable room and good local food fare made the stay pleasant. The hotel is set in lush green surroundings and as it is just a hop over from Singapore's Tuas 2nd link (40mins drive) , it is a popular destination for golfers and weekenders alike. There are 2 pools; one in the main building of the hotel... More 

Was this review helpful? Yes 3
lokechoyming, Director of Operations at Pulai Springs Resort, responded to this review

Dear Guest, Thank you for taking the time to write a review about us here on Tripadvisor. Thorough your comments, I believe you have had an enjoyable stay with us. We are glad to hear you are satisfied with the services rendered and the facilities offered to you. It is our commitment to exceed guests’ expectations and meeting the highest... More 

Wilayah Persekutuan, Malaysia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 4, 2013

There are so many activities we can join and what I like the most is they have 2 swimming pools with different features! The room is spacious and the service was good when my stay there as one of air-cond was not functioning and i got my room changed immediately after I reported this to the house-keeping.

Was this review helpful? Yes 6
PulaiSpringsResortJB, General Manager at Pulai Springs Resort, responded to this review

Dear Sir / Madam, Warm Greetings from Pulai Springs Resort! Thank you for taking some time to rate or review us on Tripadvisor from your recent trip to our beautiful resort. Thorough your comments, we believe you have had an enjoyable stay with us. We are glad to hear you are satisfied with the services rendered and the facilities offered... More 

Cork
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 4, 2013

Lovely surrounds, great pools & friendly staff. Stayed here in Feb 2013 for 4 nights. Hotel rooms in need of fresh paint & varnish. Bed linen & room decor worn & drap, badly in need of a freshen up. Inside window sill of shower area had cigarette ash on it for duration of stay so cleanliness could be better. A... More 

Was this review helpful? Yes 3
PulaiSpringsResortJB, Public Relations Manager at Pulai Springs Resort, responded to this review

Hi Sir / Madam, Greetings from Pulai Springs Resort, Johor! I would to to thank you for taking some time off to rate / review us on Tripadvisor from your recent stay with us. From your comments, I am glad to know that you love the surrounds, our lovely pools (we have 3 pools at the resort) and our friendly... More 

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