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All 77 Johor Bahru hotels

Pulai Springs Resort

4.0 of 5 Resort   |   20 km, Jalan Pontian Lama | Skudai, Johor Bahru 81110, Malaysia
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Ranked #26 of 77 Hotels in Johor Bahru
A recent review
3 of 5 stars reviewed yesterday
Asyraf S
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370 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
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English first
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

I was here in May 2014 with my family for a wedding in Johor. OVerall review as below: Room: Suite, King bed, swimming pool view, large bathroom, have living room and kitchen. Staff: Not that polite and you need to call them few times before they entertain you. Restaurant: Average taste Facilities: Huge swimming pool with children pool, living in... More

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Earth
Top Contributor
58 reviews 58 reviews
27 hotel reviews
95 helpful votes 95 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My family and I stayed at the resort for one night. I'm quite glad it was just one night. From the facade and at first glance the resort looks nice but when you look closely or after experiencing the resort, it fell short on several counts - things that count for guests. Room - we booked a two bedroom, it... More

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PulaiSpringsResort, General Manager at Pulai Springs Resort, responded to this review

Dear Guest, We would like to thank you for taking some time to give us your honest opinion and reviews on Tripadvisor. Please be informed that we take every comment from our guests seriously and your honest feedback will definitely help us to improve ourselves. I am disappointed that we have failed to live up to your expectations while you... More

Singapore, Singapore
Senior Contributor
42 reviews 42 reviews
42 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

We had a 1.5 D 1 N weekend corporate retreat last month. Other choices were unavailable. Honestly I did not notice much difference (aka drastic improvements) since the previous visit 8 years ago. Rooms, corridors, amenities, facilities were clearly maintained at a minimum budgetary level just to keep going. Small little details like bathroom door hinge, electrical socket, floor tiles... More

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PulaiSpringsResortJB, General Manager at Pulai Springs Resort, responded to this review

Dear Guest, Thank you for taking some time to review us on Tripadvisor. We would like to inform you that we take feedback and comments from our guests seriously, therefore we apologize that certain areas in the resort did not live up to your expectations. Nevertheless, we are glad to know that you have been our guest 8 years ago.... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

spacious room. not very clean and well maintained. breakfast spread was just poor. the only bright side is the Chinese food at Qing Palace. Facilities were not bad considering it is a golf resort. Not coming back for sure.

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PulaiSpringsResortJB, General Manager at Pulai Springs Resort, responded to this review

Dear Guest, Thank you for taking some time to review us on Tripadvisor. First and foremost, thank you for choosing to stay with us. Although you liked our spacious rooms, we sincerely apologize that the cleanliness and breakfast served did not meet your expectations. Please be assured that we will be highlighting your comments with our Housekeeping team as well... More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Front Office Check- in process very slow although booking reservation done via online. FOM or any Asst.Mgr should help when there's 4-5 pax check-in. Suite at 3rd Floor. Standard room nice and clean Overall OK. Cons: Bathroom power socket need fixing Small fridge need to replace as its missing front right leg (not stable) Towels- Hope the mgmt can replace... More

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PulaiSpringsResort, General Manager at Pulai Springs Resort, responded to this review

Dear Guest, Thank you taking some time to review us after your stay at the Pulai Springs Resort! Please be informed that we take all of our guest comments seriously and therefore, please accept my sincere apologies for all our shortcomings while you were here. While you were happy with the cleanliness of the rooms, I will certainly discuss your... More

Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago

we paid to stay for six nights upon check in, we totally lost confident with Pulai! bathroom bulb spoiled, no amenities, WiFi no working, bathroom door can't close... then we changed to new room. (wardrobe smell bad, no safety box, no iron and iron board, no face towel, no hand towel, no bathtub, no tea provide and drinking water for... More

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Malaysia
Contributor
18 reviews 18 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Tucked in the suburb of Johor Bahru, this hotel is a located away from the city centre. We checked in to a two-room apartment with our parents for a little weekend getaway. It's a decent little place but like many other reviewers mentioned, it could have been better. The cleanliness is average and maybe due to the poor ventilation, it... More

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PulaiSpringsResort, General Manager at Pulai Springs Resort, responded to this review

Dear Guest, Thank you for taking some time to review and rate us on Tripadvisor from your stay with us in March. I am very glad that you are willing to give us your honest feedback and we take all comments very seriously so that improvements can be made in order to deliver world-class services to all our guests. From... More

Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 11, 2014

Stayed here for 1 night in the 1BR on 9th August. The exterior of the hotel looks good. The interior of the room is quite ok ok. It hasn't been properly cleaned by housekeeping. Under the bed, I found a soiled diaper, that was the biggest turn-off! The toilet looks pretty decent with minimum provisions. We had a pretty good... More

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PulaiSpringsResort, General Manager at Pulai Springs Resort, responded to this review

Dear Guest, Thank you for writing a review on Tripadvisor after your stay with us in August. From your comments, I am glad that you had quite a pleasant 2 Days 1 Night experience at Pulai Springs Resort, however, please accept my sincere apologies on the rooms that were not properly cleaned by our housekeeping maids. Please be assured that... More

Singapore, Singapore
1 review
4 of 5 stars Reviewed August 8, 2014

We stayed here for 1 night during Deepavali last year. The downs first; there was only 1 pool open to for children, the jacuzzi was closed. The breakfast is ordinary, not much of choices. We bought our dinner at the hotel's resto and its quite expensive since we were not able to travel because we have 1 yr old and... More

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PulaiSpringsResort, General Manager at Pulai Springs Resort, responded to this review

Dear Guest, Thank you for taking some time to review us on Tripadvisor after your stay with in November 2013. From your comments, it was quite pleasing to know that you loved our spacious rooms as your kids had a lot of space to play and walk in. And thank you for recommending our hotel to your friends and we... More

Cairns Region, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 7, 2014

We only stayed here for a couple of days, and wish we had stayed longer! It has everything you will need for a long stay, including a games area, golf course, and it's own pub. The staff were great at helping with our tickets for legoland. Rooms were great, and spacious, too!

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Additional Information about Pulai Springs Resort

Address: 20 km, Jalan Pontian Lama | Skudai, Johor Bahru 81110, Malaysia
Location: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pulai Springs Resort 4*
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Also Known As:
Pulai Springs Hotel Johor Bahru
Pulai Springs Johor Bahru

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