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Pulai Springs Resort

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20 km, Jalan Pontian Lama, Johor Bahru 81110, Malaysia
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Room + B'fast from RM 190
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1 room 1 adult
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Pulai Springs Resort
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605 Reviews from our TripAdvisor Community

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Batu Gajah, Malaysia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed at Anugraha Boutique block , book 2 rooms . Nice building with proper and maintain room condition . Check - in was OK , breakfast was average . Might need a 5 min walk to the main building for the Anugraha guest . Splendid airport transfer service with a very good condition car and friendly service from the driver... More 

Helpful?
Thank NaimLand
singapore
Level Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Had our team building at Pulai Springs Resort and stayed in room 530 for a night. The room is spacious with a living room + kitchenette, bedroom, toilet (no bathtub, just standing shower) and balcony. The bed is comfy, however the outlook of the room is rather backdated. There were little variety for the breakfast & lunch. Breakfast: Kokocrunch, Corn... More 

Helpful?
Thank jasmine6868
PulaiSpringsResortJB, General Manager at Pulai Springs Resort, responded to this review

Dear Guest, Thank you very much for taking the time to give us your feedback. I am glad you enjoyed our comfortable bed and spacious room with complete amenities, however, I take note on some of the comments during breakfast. We will definitely improve and will try to incorporate some dishes and add on more non-spicy items to cater to... More 

Singapore
Level Contributor
36 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 1 week ago

First of all, one has to manage expectations if they're considering to stay here, because for the price they're offering, you can't expect service and luxury like the Banyan Tree. Good points - the rooms/apartments are spacious, there is wifi available, there's a TV, walk-in closet connected to the bathroom, a golf course, 2 swimming pool areas, and other amenities.... More 

Helpful?
Thank MsChipper
Singapore
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I had booked a 3 bedroom suite and the room have basic amenities. They got many activities like golf,table tennis,pool and etc. Location is ok about 30 min drive from malaysia custom. Check in was fast and got ample parking space. Breakfast was ok

Helpful?
Thank harry_1979
PulaiSpringsResortJB, General Manager at Pulai Springs Resort, responded to this review

Dear Guest, Thank you for sharing your experiences here on TripAdvisor. I am glad you chose to stay with us and appreciate that we offer various facilities here at the resort. Our latest kids' attractions here are our baby pool and the newly opened kids indoor playground (Tee Tee Club). Do frequently check out our Facebook page as we usually... More 

Kathmandu, Nepal
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This is definitely middle market, good for a family, or quite OK if you get for a good price. The large room was OK with good bed, tv, ac and bathroom. Nothing special. The buffet focuses on quantity rather than quality.

Helpful?
Thank Jamie8848
PulaiSpringsResortJB, General Manager at Pulai Springs Resort, responded to this review

Dear Guest, Thank you for the feedback and we will ensure you that for your next visit, we will turn your experience from 'ok' to a more memorable and great one. As for the buffet, we take note and we will improve further on the quality of dishes served. Thank you once again and we hope to see you again... More 

Singapore, Singapore
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Good for short getaway. Affordable price at USD 50 per night on average. Many pools available for kids and adult. Love the scenery view from the pool. Breakfast was fair good! Tips: suitable for those with vehicles. The place is isolated and very far from any main road.

Helpful?
Thank Fashihah A
PulaiSpringsResortJB, General Manager at Pulai Springs Resort, responded to this review

Dear Happy Guest, Thank your for taking some time to write a review about us after your recent stay. I am glad you had a good short getaway. We do offer very attractive and affordable rates to all our guests. I am happy you appreciated our lovely scenery and the pools we have at the resort. In total, we have... More 

Singapore, Singapore
2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

We had staycation 3 days 2 nights just to get away from the busy city and We have booked suite with one bedroom .I love so much the view there especially when we got the pool access room level 2...simply love the serenity just outside my room. The receptionists are friendly. The room keepers are prompt at service. We had... More 

Helpful?
Thank Suyaz
PulaiSpringsResortJB, General Manager at Pulai Springs Resort, responded to this review

Dear Happy Guest, Thank you for the review. I am pleased that you had a lovely 3 Days 2 Nights stay at Pulai Springs Resort. Glad you loved the pool access room on level 2. I will surely pass the message to my housekeeping team who were very prompt as well as our chef who prepared breakfast at the coffee... More 

Kuala Lumpur,
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My Husband took us for a year end vacation in Johor Bahru being that the kids love Lego Land. This is my 2nd stay at this hotel, the first was a while ago during my Office Team Building exercise. Nothing much have changed. We were given a room overlooking the carpark. The room was very sad, the furniture were old... More 

Helpful?
3 Thank AshKL

Travelers are raving about these Johor Bahru hotels

Kuala Lumpur, Malaysia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for one (1) night. No problem during check in as we arrived at the hotel at 12.00 am in the morning. However, the car park / basement is quite far. Great breakfast with plenty of food and nice view (nearby pool). Wifi is available throughout our stay. Nice surrounding and locations.

Helpful?
Thank Armi H
PulaiSpringsResortJB, General Manager at Pulai Springs Resort, responded to this review

Dear happy guest, Thank you for the feedback and I am really happy to know that you had a memorable vacation here at Pulai Springs Resort. Glad you loved and appreciated our nice surroundings. Do regularly check out our website and Facebook page as we have some really good offers and deals online. See you soon and take care! Sincerely... More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Overall is the worst ever suit.. 1st day arrive they made us wait 1 an a half hour to check in then room no towel from we check in.. i call cust service, they say towel will b issue at 6pm but we wait till 7pm.. no dvd player.. customer service is very poor.. room is empty.. cheap hotel much... More 

Helpful?
Thank iswandi p
PulaiSpringsResortJB, General Manager at Pulai Springs Resort, responded to this review

Dear Guest, I am very sorry that you had a bad experience here. Please be advised that this is certainly not the usual standards that we usually strive to provide to all our guests. I will definitely discuss this with my team here and to ensure that this will not happen again. It has been a very busy month for... More 

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