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Pulai Springs Resort

20 km, Jalan Pontian Lama, Johor Bahru 81110, Malaysia
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Pulai Springs Resort
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510 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (510)
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    (110)
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    (135)
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    (114)
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St. Louis
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Here with a large group for a retreat. The rooms are comfortable, though you will need power adapters for malaysia, as the rooms don't have more modern receptacles. The pools and grounds are very nice -- especially the infinity pool! Food is not good, except at the beautiful Qing Palace Chinese restaurant. Also housekeeping is about as bad as it... More 

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Kuala Lumpur, Malaysia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Its a nice golf resort with lots of greens . As usual , being a country resort the view is breathtaking and refreshing . Room is spacious and well appointed . The hotel is only about 15 minutes to the city centre and half an hour to Kukup fishing village . We were there during the recent Eid Fitr holidays... More 

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Singapore, Singapore
1 review
3 of 5 stars Reviewed 5 days ago NEW

The place is obviously lack of maintenance. Cleanliness is so so and can feel the dust in the room. The towel look old. There's a lot of flies in the restaurant during the morning breakfast. WIFI only complimentary for ONE device which is too much and hope the management will review the policy as Pulai is a resort concept and... More 

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Kuala Lumpur, Malaysia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Firstly, one of the biggest reason I made the booking is because of the package has including USS tickets and transportation. During my check in, the receptionist told me that I made booking includes of Lego land ticket instead of USS. The receptionist checked me in was not even friendly to explain the matter to me. The manager only approached... More 

Was this review helpful? Yes 2
PulaiSpringsResort, Director of Operations at Pulai Springs Resort, responded to this review

Dear Guest, Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We sincerely apologize for the confusion on the holiday package that you have purchased. It is indeed our mistake and... More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We love this hotel as it is some distant away from woodland. It is nice place for relaxation. Breakfast not so fantastic Room are spacious. It is a small town with some shopping centre and mbo cinema.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
PulaiSpringsResort, Director of Operations at Pulai Springs Resort, responded to this review

Dear Guest, Thank you for the review. We love when our guests leave us comments telling us how great of a time they had at our resort. Good to know that you liked our spacious rooms too, however, we take note of the breakfast. Our chefs are aware and we will make some necessary changes. Please come and visit us... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Went there with friends for short gateaway...check in was fast by Ms Hana.gave us useful information about hotel and very special thanks goes to Mr Satish the duty manager.very helpful during our stay there.will come there again.good service.

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PulaiSpringsResort, Director of Operations at Pulai Springs Resort, responded to this review

Dear Guest, Thank you for taking some time to write a review. It is always a pleasure for us to get nice comments from our guests. Glad that you had a lovely stay too. I will surely pass the message to my colleagues; Ms Hana and Mr Satish as I know it will make their day. We all look forward... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

Value For Money on Economy, Efficiency & Effectiveness... well worth the money spent on it. Would definitely visit & stay again if the same or even better experience is offered. Keep it up. Thank you.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
PulaiSpringsResort, Director of Operations at Pulai Springs Resort, responded to this review

Dear Happy Guest, It is always a pleasure for us to get nice comments from our guests and we are really happy that you found our resort very affordable and value for money. It is also pleasing to know that our guests are willing to come back and stay with us again. Everyone here look forward to welcoming you soon.... More 

Level Contributor
224 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been here a couple of times. There are 36 hole golf course here. One course is hilly and tight while the other is more wide and flat. Both course have nice views and landscapes. The club house is nice and the buggy is on fairway. There have a Sichuan restaurant which is very good food. They hotels rooms... More 

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PulaiSpringsResort, Director of Operations at Pulai Springs Resort, responded to this review

Dear Guest, Thank you for taking some time to write a review about us. First and foremost, thank you for supporting us all these while. Its nice to know that you appreciate our golf course. Since you are a golfer, do check out our website frequently as we are always having some exciting golf promos and deals. Thanks for the... More 

Johor Bahru, Malaysia
1 review
4 of 5 stars Reviewed 3 weeks ago

Pulai Springs Resort is a good place to stay for a family on vacation or for anyone who wishes to escape the city. Rooms here are very reasonably priced considering the amount of space they have! The amenities are in good working order. Service staff are quite helpful in catering to your needs. A stay at the Cinta Ayu Suites... More 

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PulaiSpringsResort, Director of Operations at Pulai Springs Resort, responded to this review

Dear Happy Guest, A big thank you to you for taking some time to write a review here on Tripadvisor. First and foremost, I would like to thank you for choosing to hold your event at Pulai Springs Resort. Thank you for believing in us in organizing and planning your big day and also making sure that your guests are... More 

Singapore, Singapore
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked a 4 rooms suite which is spacious and relatively clean. Hotel: The hotel itself is slight old but for the price we paid, it's perfect. Location: Simply love the surrounding which is green and quiet. But this also meant that you need some sort of transport to get there. Driving will be ideal. Service: The front desk staffs are... More 

Was this review helpful? Yes
PulaiSpringsResort, Director of Operations at Pulai Springs Resort, responded to this review

Dear Happy Guest, Thank you for sharing your experiences with everyone here on Tripadvisor. I am excited to know that you had a great quiet getaway at Pulai Springs Resort. It is always nice to know how our guests appreciate our lush green surroundings. I will also pass the message to our friendly front desk associates as I am sure... More 

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Horizon Pool (15)
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