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Pulai Springs Resort

4.0 of 5 20 km, Jalan Pontian Lama | Skudai, Johor Bahru 81110, Malaysia
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Pulai Springs Resort
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Pulai Springs Resort
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377 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Kuantan, Malaysia
Contributor
15 reviews 15 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Stay 2D1N for a meeting at Deluxe room. Surprisingly, a lot has changed since my last visit on January 2014. Room is spacious and yet clean. Staff is very friendly. Food is rather good. That is what Im expected from this type of hotel. Location is great since it is nearby my meeting place at UTM. A minor improvement is... More

Was this review helpful? Yes
PulaiSpringsResort, General Manager at Pulai Springs Resort, responded to this review

Dear Guest, Thank you for reviewing us on Tripadvisor after your recent stay. It is really pleasing to know that you can see the improvements we've made since your last visit in January this year. I am also glad that you were satisfied with the cleanliness of the room, the food served and our friendly associates. However, we take note... More

somerset
Top Contributor
65 reviews 65 reviews
33 hotel reviews
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We visited for a day spa and golf. I noticed when booking into the spa that the receptionists clothes looked worn and grubby. This girl turned out also to be the masseuse. We were shown into a room and it was grubby. The shower was filthy:- glass spattered with old congealed soap marks; pinkish scum around all edges; and the... More

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Went to Pulai Springs for a weekend getaway. The location is really far out of town and is more accessible with own transportation for convenience' sake. It might be a hassle If one is looking to visit nearby attraction without having their own transport. Apart from that, the service of the hotel was quite straightforward and pleasant. Check in was... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I attend my relative wedding on last weekend. Impress with their express check-in. When I step in the room, I was surprise with their spacious and cleanliness of the room. I study lots of bad comment about this hotel in tripadvisor but in actual fact, all these comment was not true to me

Was this review helpful? Yes
PulaiSpringsResort, General Manager at Pulai Springs Resort, responded to this review

Dear Valued Guest, Warm Greetings from Pulai Springs Resort! Thank you for taking your time to review us on Tripadvisor during your recent trip to our beautiful resort. Through your comments, we believe you have had an enjoyable stay with us. In the mean time, I am glad that you had a speedy and good check-in when you arrived at... More

1 review
4 of 5 stars Reviewed 4 weeks ago

Stayed here for a day attend the business meeting and wish i had stayed longer..at the first, i feel worry because review on the trip advisor not so encouraging..but after i experience it, so far everything ok.. The staff were great at helping and the room very clean, free wi-fi and nice view too, especially the golf course.. Also dined... More

Was this review helpful? Yes
PulaiSpringsResort, General Manager at Pulai Springs Resort, responded to this review

Dear Valued Guest, Warm Greetings from Pulai Springs Resort! Thank you for taking some time off your busy schedule to review us on Tripadvisor from your recent trip to our beautiful resort. Through your comments, we believe you have had an enjoyable stay with us. We are glad to hear you are satisfied with the services rendered and the facilities... More

Contributor
15 reviews 15 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Check in is disappointing and frustrating. We arrived about 4pm+ and I went to the reception. The front office were unorganised. There weren't a clear signage for check in and check out. The staffs were seem so busy.I am being asked a few times 'yes miss' and entertained by different front office assistant.they seem lost and to my surprise I... More

Was this review helpful? Yes 2
Hamburg, Hamburg, Germany
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 16, 2014

Surrounded by golf course, just a few minutes from downtown and Senai International Airport, this place is a great sanctuary for anybody who wants to escape from city life but still want to remain close to the city. However this place is not recommended for you if you don't have your own transport as it is a kind of isolated... More

Was this review helpful? Yes
PulaiSpringsResort, General Manager at Pulai Springs Resort, responded to this review

Dear Guest, Warm Greetings from Pulai Springs Resort! I would like to thank you for taking some time to review and rate us on Tripadvisor. Through your comments, we believe you have had a pleasant stay with us and Pulai Springs Resort is definitely a great sanctuary for people who would love to escape from the hustle and bustle of... More

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 16, 2014

I was here in May 2014 with my family for a wedding in Johor. OVerall review as below: Room: Suite, King bed, swimming pool view, large bathroom, have living room and kitchen. Staff: Not that polite and you need to call them few times before they entertain you. Restaurant: Average taste Facilities: Huge swimming pool with children pool, living in... More

Was this review helpful? Yes
PulaiSpringsResort, General Manager at Pulai Springs Resort, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us and for taking some time to review us on Tripadvisor. Your time and effort taken to highlight on our services and facilities are highly appreciated. We value every guest feedback as this will help us to further improve on our products and services to exceed guest’s expectation. In the... More

Earth
Top Contributor
59 reviews 59 reviews
27 hotel reviews
98 helpful votes 98 helpful votes
2 of 5 stars Reviewed September 14, 2014

My family and I stayed at the resort for one night. I'm quite glad it was just one night. From the facade and at first glance the resort looks nice but when you look closely or after experiencing the resort, it fell short on several counts - things that count for guests. Room - we booked a two bedroom, it... More

Was this review helpful? Yes 3
PulaiSpringsResort, General Manager at Pulai Springs Resort, responded to this review

Dear Guest, We would like to thank you for taking some time to give us your honest opinion and reviews on Tripadvisor. Please be informed that we take every comment from our guests seriously and your honest feedback will definitely help us to improve ourselves. I am disappointed that we have failed to live up to your expectations while you... More

Singapore, Singapore
Top Contributor
60 reviews 60 reviews
51 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 7, 2014

We had a 1.5 D 1 N weekend corporate retreat last month. Other choices were unavailable. Honestly I did not notice much difference (aka drastic improvements) since the previous visit 8 years ago. Rooms, corridors, amenities, facilities were clearly maintained at a minimum budgetary level just to keep going. Small little details like bathroom door hinge, electrical socket, floor tiles... More

Was this review helpful? Yes
PulaiSpringsResortJB, General Manager at Pulai Springs Resort, responded to this review

Dear Guest, Thank you for taking some time to review us on Tripadvisor. We would like to inform you that we take feedback and comments from our guests seriously, therefore we apologize that certain areas in the resort did not live up to your expectations. Nevertheless, we are glad to know that you have been our guest 8 years ago.... More

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Additional Information about Pulai Springs Resort

Address: 20 km, Jalan Pontian Lama | Skudai, Johor Bahru 81110, Malaysia
Location: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pulai Springs Resort 4*
Number of rooms: 200
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Also Known As:
Pulai Springs Hotel Johor Bahru
Pulai Springs Johor Bahru

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