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Pulai Springs Resort

20 km, Jalan Pontian Lama, Johor Bahru 81110, Malaysia
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Pulai Springs Resort
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474 Reviews from our TripAdvisor Community

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Traveler rating
    78
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    142
    57
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
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  • English first
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  • Indonesian first
  • Japanese first
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English first
  • All months
    (474)
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    (110)
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    (99)
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1 review
3 of 5 stars Reviewed 1 week ago NEW

We booked the 2 bedroom suite for 4 adults with free mini bar, everything is limited to 2 person only, especially the drinking glass and WIFI. Additional WIFI is chargeable, and slow like snail, i rather to use my 3G mobile line, Mini bar only allow 2 tidbit and soft drink, it is not so logistic and reasonable cause the... More 

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Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

I have stayed in this resort about 10 years ago, and even though it was not fantastic, but at least i remember the hotel wasn't so run down. But like I say, it's 10 years ago. It was a last minute decision to stay in this hotel. We have 6 adults and 3 children, and decided to go for their... More 

Was this review helpful? Yes 3

Travelers are raving about these Johor Bahru hotels

Shah Alam, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

i booked 1 bedroom hotel that was located at 5th floor.. luckily my room near with the lift, the room was clean and tidy and cool enough.the pool so big. breakfast so many types of food. i really like it and i will come back soon.

Was this review helpful? Yes 2
Kuala Lumpur
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Pulai Springs is a very awesome resort and very much 5 star rated. Checking in via Agoda.com was easy, value for money, no hassle. The room during my stay was clean, very huge, and for the price that i paid, wow... Can't get it anywhere...

Review collected in partnership with this hotel

Was this review helpful? Yes 3
PulaiSpringsResort, Director of Operations at Pulai Springs Resort, responded to this review

Dear Guest, Thank you very much for spending some time to write a review about us after your visit recently. I am very pleased to come to know through your comments that you were very happy with your overall stay. Thank you for the kind words and I hope you would recommend us to you friends and family. All of... More 

Kuala Lumpur, Malaysia
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here and booked the three bedroom apartment that was located on the top floor. The apartment was clean even though it was a little dated and the towels fresh and new. We made the mistake of taking the package that included breakfast and one dinner for the whole family. The breakfast was a farce as it was so... More 

Was this review helpful? Yes 4
PulaiSpringsResort, Director of Operations at Pulai Springs Resort, responded to this review

Dear Guest, Thank you for taking some time to write a review about us on Tripadvisor. I am glad that you found our rooms to be clean while you stayed here, however I am really sorry that you were unhappy with the breakfast served as well as dinner. Your issue has been highlighted with our chefs here and we will... More 

Singapore, Singapore
1 review
3 of 5 stars Reviewed 2 weeks ago

The Kids Playroom are under renovation as well as other facilitites like basketball, etc. It could have been more nice if some facilitites are well running. Although the scenery is awesome. They should add a rent-a-buggy so that other guest who are not playing golf can still experience a short tour in the golf area.

Was this review helpful? Yes
PulaiSpringsResort, Director of Operations at Pulai Springs Resort, responded to this review

Dear Guest, Thank you for writing a review about us on Tripadvisor. First and foremost, I am glad that you enjoyed our spacious rooms as well as the scenery when you stayed here. However, I regret that while you were here, our kids club (Tee Tee Club) and basketball court was under renovation. We hope you understand that this is... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

When me and my friend arrived at the hotel, it was a really nice place, the room is really good. We didn't went out because we were there to attend a wedding and it's quite hard to go out because it's not walking distance to go to the hotel's gate. Just airport-hotel-airport. We realised each of us lost RM50 that... More 

Was this review helpful? Yes 2
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Major letdown was the service lift. It was so troublesome and not user friendly. It was not functioning accordingly. Breakfast was OK, and there is nothing to shout about. My family were enjoying the pool though. Nevertheless, the suite is very comfortable and spacious but very deemed light.

Was this review helpful? Yes
PulaiSpringsResort, Director of Operations at Pulai Springs Resort, responded to this review

Dear Guest, Thank you for taking some time to write a review about us on Tripadvisor. I am glad to know that your family enjoyed our pools while you were here and that you found our suite very spacious and comfortable. I am happy to let you know that we have recently completed some refurbishments for our rooms. However, thanks... More 

Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

There are certain things that are really nice about this property: Spacious rooms Good view A chef who agreed to make some Indian vegetarian grub for an extremely fussy Indian traveller Quick room service Staff that's helpful with booking transport (taxis) Certain things need to improve: No walking area: although the golf course has a track and people don't play... More 

Was this review helpful? Yes 1
PulaiSpringsResort, Director of Operations at Pulai Springs Resort, responded to this review

Dear Guest, Thank you for writing a review about us. I am happy that you liked our spacious rooms, our lovely view, helpful staffs from the transportation department and that our chef was very helpful and accommodating when you requested for Indian vegetarian dishes. However, I take note on some areas that you felt needed some improvements. I will definitely... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spend 3d2n at here make our holiday so much fun. It was a pleasure to stay in a place so much like your own home. The suites are great and really comfortable. Food was spectacular, employees were always smiling and friendly. My kids love the pool so much, really enjoy it!! Thank you for making our stay memorable.

Was this review helpful? Yes 2
PulaiSpringsResort, Director of Operations at Pulai Springs Resort, responded to this review

Dear Guest, Thank you for spending some time to write a review about us after staying here. I am really thrilled to know that you left this place with sweet memories. Thank you for sharing with us and the rest of our tripadvisor readers about our lovely resort. I will surely pass this message to all of my team here... More 

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Cinta Pool (22)
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