Front desk staff were so bad and rude that when we arrived, the room requested on the non-smoking floor (this hotel vainly boasts about having one) was not available and they refused to give another room until our requested room would be available. We had to wait for more than two hours after which a room was given on a... more

Crystal Crown Hotel is the best Hotel in Klang?! This huge imposing building sitting between Klang and port Klang was an unbelievable nightmare from the on set. I phoned to book a room and a non English speaking receptionist put the phone down on me after a short incomprehensible grunt as I later found out that he couldn’t understand English,... more

we are first time stay in Hotel JB and we reached JB last minutes to find the Hotel in JB, Finally we go to Crystal Crown Hotel check in only left family room, is resonable price and we stayed for 2 days. It is great that we stayed in this Hotel, feel comfortable. more

We have been to Grand Continental and New York Hotel. I simply prefer Crystal Crown. I love the rooms very much, it's big and cozy. Plus the rate is very attractive, just above RM$120. Best Value for Money. We booked the room everytime my girlfiend came to JB for honeymooning. Highly recommended to tourist. more

My experience of the Crystal Crown is limited to a stay there for a wedding receptions. Two observations: * At the wedding reception, the food was off to the extent that most people became ill, and at least 2 were hospitalised. * The place is absolutely filthy. When you enter the lobby, check the chandelier above you. It is almost... more