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The Puteri Pacific Johor Bahru

Jalan Abdullah Ibrahim, PO Box 293, Johor Bahru 80300, Malaysia
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The Puteri Pacific Johor Bahru
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The Puteri Pacific Johor Bahru
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372 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Thai first
  • Any
English first
  • All months
    (372)
  • Mar-May only
    (111)
  • Jun-Aug only
    (86)
  • Sep-Nov only
    (75)
  • Dec-Feb only
    (100)
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Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is old but is close proximity to several good malls and shopping complex. The nearest being the Kota Raya plaza which was recently renovated. Walking to commute between malls is easy with the other the KOMTAR just a short walk away and the larger of the two with Tony Romas and several other well known restaurants as the... More 

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Ulu Tiram, Malaysia
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The hotel is huge in a good location; within 5-7 minute walk to Komtar JBCC, City Square & Singapore Checkpoint. The room was spacious and pleasant. As for the service and amenities, there is a business center, gym, pool, Spa and helpful concierge. I would recommend this hotel for anyone travelling to JB, especially for families with children.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is nestled amongst numerous shopping malls so the location is perfect if you are in JB to shop. You can also just jump on the Aeroline Bus from KL that stops right next to the hotel. The area has plenty of places to eat and drink. The breakfast buffet at the coffee house was a good spread. Staffs... More 

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Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

For a room without breakfast for myr 200, we would expect a little more. Albeitthe room being clean and all equipment working, we can't say the same for the service level. Reception was slow, they forgot our requests from room service - twice! They don't even know what a HDMI cable is when we requested for one. The swimming pool... More 

Was this review helpful? Yes 2

Travelers are raving about these Johor Bahru hotels

Kuala Lumpur
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Spent one night at the property. Room was a bit too dark, water pressure on the shower was too weak and the water itself not hot at all. However, the bed was comfortable and the air con was sufficiently cool with a location very close to JB customs and shopping mall. Do take note that one will have to walk... More 

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renitha2015, Customer Services Manager at The Puteri Pacific Johor Bahru, responded to this review

Dear Tropikul, Thank you very much for taking time to share your review on your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to provide the best service during each and every stay. We are pleased to hear that our service,facilities and our strategic location met with your overall expectations. I greatly appreciate... More 

Singapore, Singapore
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 24, 2015

Hotel is in a strategic location. It is near the checkpoint, near City Square Mall, Komtar and Galleria. There is also a mosque nearby. Room rates are affordable. I booked the imperial deluxe room which comes with a bathtub and separate shower area. If you take the princess deluxe, it doesn't come with a separate shower area. One of the... More 

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renitha2015, Customer Services Manager at The Puteri Pacific Johor Bahru, responded to this review

Dear ili_raiesa, Thank you very much for taking time to share your review on your recent stay at our hotel. Your feedback is highly valuable to us, as we strive to provide the best service during each and every stay. We are pleased to hear that our service,facilities and our strategic location met with your overall expectations. We also would... More 

Singapore, Singapore
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 21, 2015 via mobile

This hotel is located in the city center where you can still see quaint old shops and sites which are within walking distance. There is so much to discover about old JB from this hotel. The hotel itself is reasonably priced with very courteous staff and food. However, because of its lication you get almost anything from great meals and... More 

Was this review helpful? Yes
renitha2015, Customer Services Manager at The Puteri Pacific Johor Bahru, responded to this review

Dear Sowaran, Thank you very much for taking time to share your review on your recent stay at our hotel. Your feedback is highly valuable to us, as we strive to provide the best service during each and every stay. We are pleased to hear that our service,facilities and our strategic location met with your overall expectations. We certainly look... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 20, 2015

I brought my family for buffet lunch on Sunday 14 June 2015. The food is quite nice and the staff are friendly. We were halfway through our lunch but to our surprise we saw few small croaches crawling at the pancake corner, pasta corner and milk jar at the hot drink corner. We pointed to the staff and they just... More 

Was this review helpful? Yes 2
renitha2015, Customer Services Manager at The Puteri Pacific Johor Bahru, responded to this review

Dear Shaharon I, We would like to thank you for selecting our restaurant to dine in with your family. Your feedback is extremely valuable to us. We sincerely regret any inconvenience brought on by this visit. We have taken note of all your comments regarding your encounters at the restaurant. On behalf of The Puteri Pacific we would like to... More 

Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 15, 2015

Booked the Imperial Deluxe room for triple sharing. Unfortunately we arrived in Johor too early. Had to wait 3 hours before checking in. Upon checking in, we couldn't get the room that we wanted because the room wasn't ready in time. Stayed in Room 935. The first thing that hit us when we open the door was the strong cigarette... More 

Was this review helpful? Yes 3
renitha2015, Customer Services Manager at The Puteri Pacific Johor Bahru, responded to this review

Dear Ledionnie A, Thank you very much for taking time to share your review on your recent stay with your family at our hotel. Your feedback is extremely valuable to us, as we strive to provide the best service during each and every stay. We sincerely regret any inconvenience brought on by this experience. On behalf of The Puteri Pacific... More 

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