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KSL Hotel & Resort

4.0 of 5
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33 Jalan Seladang, Taman Abad, Johor Bahru 80250, Malaysia
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MYR211 (MYR)
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1 room 1 guest
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1,003 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (253)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Thai first
  • Any
English first
  • All months
    (1003)
  • Mar-May only
    (254)
  • Jun-Aug only
    (339)
  • Sep-Nov only
    (181)
  • Dec-Feb only
    (229)
All months
Singapore, Singapore
1 review
3 of 5 stars Reviewed today NEW

Had booked a 3 Bedroom Apartment at D'Esplanade KSL with my family for 3 days 2 nights stay. Although i did not have my complimentary birthday cake as i stayed in Service Apartment was quite happy with the apartment it was clean. Despite seeing 2 little roaches roaming around the kitchen. Balcony facing the pool but our unit balcony lights... More 

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I was staying on Saturday night with my wife and family. KSL was recommended by friend since out purpose in visiting JB is for shopping. Before, I read several unpleasant comments on KSL like no wifi available in the room ir dirty and smelly room. At first, I was convinced by those comments when I saw the appearance of KSL... More 

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Tangerang, Indonesia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Good base for leisure stay. A lot of eateries inside the malls and behing the mall building. There is shuttle bus from KSL hotel to different places over JB. Rooms are clean. For durian lovers, a durian stall in the basement just opposite the supermarket is highly recommended. There is also shuttle transport to Legoland, but you have to book... More 

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Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel rooms are average, it was probably more spacious in the apartments. There were ants in the room. We havent had any issue when we leave food out in other hotels but my children's sweets were covered in ants when we got back to the hotel. The reception staff are not the most helpful. The pros about this hotel,... More 

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Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

A short staycation with my 2 friends in the apartment. The room is very spacious and night views was simply great. Quiet at night. Apartment pool is great as well. There's a dinosaur theme pool which attracts lots of families with kids. Everything was great, just that the lifts were not that convenient since not all lifts were accessible to... More 

Was this review helpful? Yes
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear Valued Guest, Thank you for choosing KSL Hotel & Resort, Johor Bahru as your preferred accommodation. We are grateful for your kind comments and delighted that you have enjoyed your experience during your stay with us. We sincerely apologize on the unpleasant experience you have encountered with the lift services while staying with us. Rest assured that we seriously... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

2 bedroom apartment Was quite disappointed to the lack of cleanliness and wires hanging ard the house... Dusty and loads of hair plus the bathroom water drainage has issues I did like the idea of a service apt that caters to grp travellers who wanna hang out instead of small hotel rooms but i think improvement can be done Aircon... More 

Was this review helpful? Yes
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear Valued Guest, Greetings from KSL Hotel & Resort, Johor Bahru! Thank you for taking your time to share your experience while staying with us. We sincerely apologize for the unpleasant experience you have encountered while staying with us. Rest assured that we seriously look into this feedback and will definitely share with the team for their further attention and... More 

Level Contributor
72 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 1 week ago

- Price is very affordable. - However room is not very clean as there's ants roaming around in the toilet. - Free WiFi provided but the connection is terrible. Best location for good connectivity is at the room door. - Stayed for 2 nights but Shower Form and Shampoo not refilled. - Awesome location with KSL shopping mall right beside.... More 

Was this review helpful? Yes
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear Valued Guest, Thank you for choosing KSL Hotel & Resort, Johor Bahru as your preferred accommodation. We are grateful for your kind comments and delighted that you have enjoyed your experience during your stay with us. We sincerely apologize should you have encountered and unpleasant experience while staying with us. Rest assured that we seriously look into this feedback... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The room rate charge for this hotel is abit over expensive. In terms of rooms and breakfast is far way out of 4-5 stars hotel category. The only thing great was the location. As for the breakfast selection was not that much just basic breakfast as for a 5 stars hotel they serve more items and cold cut. Overall we... More 

Was this review helpful? Yes
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear Valued Guest, Thank you for choosing KSL Hotel & Resort, Johor Bahru as your preferred accommodation. We are grateful for your kind comments and delighted that you have enjoyed your experience during your stay with us. We sincerely apologize should you have encountered and unpleasant experience while staying with us. Rest assured that we seriously look into this feedback... More 

Kuala Lumpur, Malaysia
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

A great hotel with town view. The room is modernly design. There is a shopping mall attached to this hotel. However, it didnt attract me to shop there. There are cinema and many options of restaurants.

Was this review helpful? Yes
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear Valued Guest, Greetings from KSL Hotel & Resort, Johor Bahru! Thank you for choosing our hotel as your preferred accommodation. We are very pleased to hear that you have enjoyed staying with us and found our services & facilities provided do meet your expectation. We sincerely look forward to welcoming you back in the future. Have a pleasant day!... More 

Taipei, Taiwan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Spent 2 nights here on the weekend of 1st August. Took an inordinately long time to be checked in even when there were few guests at the reception. Decently-sized room and average buffet spread aside for breakfast, there are few positives at this hotel. Far from a 5-star hotel, some of the mercenary practices would put even brothels to shame.... More 

Was this review helpful? Yes 2
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear Valued Guest, Greetings from KSL Hotel & Resort, Johor Bahru! Thank you for taking your time to share your experience while staying with us. We sincerely apologize for the unpleasant experience you have encountered while staying with us. As for the charging of RM5 in order to use the washroom/toilet located in the Lobby, this has been practiced to... More 

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