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KSL Hotel & Resort

33 Jalan Seladang, Taman Abad, Johor Bahru 80250, Malaysia
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942 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (244)
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  • Arabic first
  • Chinese (Traditional) first
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  • English first
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  • Italian first
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Kuala Lumpur, Malaysia
Top Contributor
54 reviews 54 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed yesterday NEW

Near eateries especially the location next, in fact linked, to KSL mall. Night market just outside on Tuesday night. Saw a few tour groups on both days I were there. So I guess this hotel caters mainly for tour groups and families interested to go Legoland or JPO (I think special package available for Legoland). Room was clean and decent.... More 

Was this review helpful? Yes
Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 of 5 stars Reviewed yesterday NEW

Was expecting the nicer one directly next to KSL mall but sad to say it's the apartment. Check carefully before booking it. So I stay in KSL apartment instead and there's no wifi in the room need go all the way down to the lobby to use it.

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Travelers are raving about these Johor Bahru hotels

1 review
4 of 5 stars Reviewed 3 days ago NEW

Convenient location next to ksl city. There is a night market outside ksl. Short cab ride to foodie area. Bathroom gets wet from shower though. bus to city square at the entrance of the mall. Might come back again for staycation

Was this review helpful? Yes
Singapore
Contributor
15 reviews 15 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Room was clean and nice and loved the location. There is paid shuttle from KSL to Central which was easy. Lots of eatery just across from the hotel and it is within a shopping mall. It is good for a short weekend trip, from dining to movies.

Was this review helpful? Yes 1
Singapore
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I don't expect much when I check in to hotel. I just need a place to rest for the night so it's still ok. Hotel is within the KSL shopping mall. Not much to see except the repeated small cart that sells mainly handphone covers/cables and lots of agent trying to sell housing properties. On few occasion, there's a odd... More 

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1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

We were supposing to have a good staycation in the so called five star KSL Resort in JB but encountered terrible plus horrible services during our stay. The front reception lady by the name Ann behaved like gangster and want to challenge to a fight with customer. For those with more than one babies, definitely is a no-no as no... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

I have just checked in to KSL. Arrived at 8am, they have room availability but asked us to return 2hrs later at 10am for a room. Logged into their website, found that rate was RM47 cheaper. I returned at 9.15am to ask about the expensive rate i've paid even to secure a room in advance. Knowing that nothing much they... More 

Was this review helpful? Yes 1
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear Valued Guest, Greetings from KSL Hotel & Resort, Johor Bahru! Thank you for taking your time to share your experience while staying with us. We understand your frustration and sincerely apologize for any unpleasant experience you have encountered while staying with us. Rest assured that we seriously look into this feedback and will definitely share with the team for... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago NEW

I went to KSL Hotel from 24 - 26 June and this is my 2nd time staying there already . Rooms are nice and comfy but there's a few stains on the bed sheets . There's an inadequate amount of towels in the toilets than the previous time . I've accidentally left 3 items of mine in the hotel in... More 

Was this review helpful? Yes 1
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear Ms. Kate, Thank you for choosing KSL Hotel & Resort, Johor Bahru as your preferred accommodation. We are grateful for your kind comments and delighted that you have enjoyed your experience during your stay with us. We sincerely apologize should you have encountered and unpleasant experience while staying with us. With regards to your left items in room, email... More 

Singapore
Contributor
12 reviews 12 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We checked in for a 2 night stay at room 701. Good clean room. Only setback was the private pool was murky. Besides that it was a good stay. What's not good is also the amenities are only changed every 3 days. So for a 2 day stay you live with what's been given. Towels were however changed on request.... More 

Was this review helpful? Yes
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear Valued Guest, Greetings from KSL Hotel & Resort, Johor Bahru! Thank you for staying with us. We are grateful for your kind comments and delighted that you have enjoyed your experience during your stay with us. We sincerely look forward to welcoming you back in the future. Have a pleasant day! Thank you. ‘Enjoy up to 10% discount when... More 

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

KSL Hotel is crowded because of its link to Legoland so there are many family groups staying there. The hotel is modern looking and clean and with its gaudy furniture. We liked the hotel's location and good range of services. Food is in abundance, you have a choice of aircon comfort or perspire it out. Breakfast is non existent in... More 

Was this review helpful? Yes
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear Valued Guest, Thank you for choosing KSL Hotel & Resort, Johor Bahru as your preferred accommodation. We are grateful for your kind comments and delighted that you have enjoyed your experience during your stay with us. We also would like to sincerely apologize should you have encountered and unpleasant experience while staying with us. For your kind information, the... More 

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