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All 67 Johor Bahru B&Bs / inns

Grand Sentosa Hotel

3.0 of 5 Small Hotel   |   Ground Floor, Block A, Plaza Sentosa, | Jalan Sutera, Taman Sentosa, Johor Bahru 80150, Malaysia
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Ranked #20 of 67 Johor Bahru B&B and Inns
A recent review
3 of 5 stars reviewed 3 weeks ago
nggt Sarawak, Malaysia
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59 people have reviewed this hotel

Traveler rating
    4
    15
    27
    9
    4
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20
14
4
4
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Any
English first
Sarawak, Malaysia
Senior Contributor
37 reviews 37 reviews
36 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Location for this hotel is good, easy to find food around and next to a shopping plaza. Upon checked in, we given a room with some weird water running sound up the ceiling of the room. After lodged a complaint to the reception, they sent a technician to fixed it but unfortunately, it can't be fix and we were offered... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room is quite spacious. Value for money. Easy to find food around. The room is quite dark even with the lights on though. At night, it's kind of noisy. Children running around the corridor. And people singing away like it's in the day.

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Medan, Indonesia
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 16, 2014

We stayed here in a twin room with additional extra bed for a night. It's because we are moving to Legoland Hotel on the next day. Nearby the hotel, there was a restaurant besides the Bamboo restaurant that is famous with its paper-wrapped chicken. The hotel is located on the ground floor of a shopping mall that is going to... More

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Jakarta, Jakarta Raya, Indonesia
Contributor
14 reviews 14 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 14, 2014

Just stay for one night ,to attend my younger sista's wedding... For me, everything is average.. Not too bad, but no good also... It's look like an old hotel... The room is big enough, but not too clean and the toilet can't be flush...! Breakfast is so-so with limited choices,,and the wifii is really bad... But the location is good,... More

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Langkawi, Malaysia
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed July 14, 2014

Bad experience with Front Office staff. Non smiling, no eye contact when speak with guest. They seem so busy with the computer in front of them. Upon check out, we were charge late check out charges even though one of my team member left one of the key card in the room and asked to take the key card to... More

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Kuala Lumpur, Malaysia
Senior Contributor
27 reviews 27 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 28, 2014

Good: ~ Convenient. The hotel is within a mall itself with foot massage, handphones accessories, pharmacy, Chinese medicine shop and etc. ~ Aircond is cold enough. Even i set the aircond to lowest setting, my family can sleep in a normal room temperature. ~ Different food shops (halal, non halal, local, korean, vietnam, etc) available everywhere. And there is a... More

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Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 23, 2014

The room is spacious any very simple design. I stay 1 night in superior room. The picture on the internet and the actual room is different. -I have a late check-in that day. Requested for non smoking room but when i check-in front office said the non smoking room is fully occupied. In the end i get smoking room. -The... More

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Kuala Lumpur, Malaysia
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed June 14, 2014 via mobile

For me, the hotel is just an average hotel. Check in for 2 night. They gv me smoking room, when i call them to ask non smoking room they said the hotel is full. Then they send house keeping to spray perfume to get rid of the smell. Bout the place to eat, near the hotel hv 1 old town... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 5, 2014

Is 2.15am now and you can still hear the Disco booming. The hotel is in the center of the town, surrounded by pubs and disco! The disco is trance disco which makes it unbearable if you want to have a good and sound sleep at night... ! Avoid room 4069! Staff can do nth and lied to me that the... More

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Shaharuddin J, Public Relations Officer at Grand Sentosa Hotel, responded to this review

Dear Falco H, Warmest greetings from Grand Sentosa Hotel Johor Bahru! Thank you for taking your time to communicate with us and it is our desire to address our guests' needs and issues as soon as possible and we wish to extend our apology for the inconveniences that you have experienced during your stay with us. Please be rest assured... More

Medan, Indonesia
Top Contributor
64 reviews 64 reviews
33 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 19, 2014

It was my first time visiting Johor Bahru just a stop over to cross to Singapore. I stayed here with my family for 2 nites. Choosing this hotel was quite a good deal. I booked 2 Superior rooms from Erha Travel Medan ( www.erhatravel.com) for only RM 120 per room per night. The room is spacious. We requested for connecting... More

Was this review helpful? Yes 1
Shaharuddin J, Guest Relations Officer at Grand Sentosa Hotel, responded to this review

Dear wenbin, Warmest greetings from Grand Sentosa Hotel Johor Bahru! Thank you for taking this time to sharing your wonderful experience in enjoying your stay with us and the surrounding localities. It is our greatest pleasure to know that we were able to provide you and your family the warmth and joyful environment for a wonderful getaway from home. We... More

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Additional Information about Grand Sentosa Hotel

Address: Ground Floor, Block A, Plaza Sentosa, | Jalan Sutera, Taman Sentosa, Johor Bahru 80150, Malaysia
Location: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand Sentosa Hotel 3*
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Amenities

Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Class
Number of rooms
260

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