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Citrus Hotel Johor Bahru

16 Jalan Station, Johor Bahru 80000, Malaysia
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Citrus Hotel Johor Bahru
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Citrus Hotel Johor Bahru
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588 Reviews from our TripAdvisor Community

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Traveler rating
    70
    222
    177
    76
    43
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189
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (588)
  • Mar-May only
    (168)
  • Jun-Aug only
    (134)
  • Sep-Nov only
    (149)
  • Dec-Feb only
    (137)
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Singapore, Singapore
Level Contributor
5 reviews
1 of 5 stars Reviewed 6 days ago NEW

I usually book a Club Studio Room on my frequent trips to the hotel on a bi-wkly basis. My last trip was supposed to be an early check in & check out on the same day but my husband was down with high fever & so the change of plan. I was upset that the wash basin was choked up... More 

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Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

this morning, the cleaner placed two bottles of shampoo in my room. I wanted to exchange one of the bottles for a bottle of shower gel. I was told that one of the two bottles given to me contains shower gel and that she filled the shampoo bottle with shower gel. I told her that this should not be the... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago

This is the first time i visited johor bahru. This hotel is near to johor bahru city centre, place where we can shop, dine, etc. also near to johor bahru central where we can take bus to singapore. And in front of this hotel is merlin tower where we can get a bus to genting, kuala lumpur. Citrus hotel is... More 

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Jakarta, Indonesia
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We came from spore to JB just to visit Legoland . But as we have two small children with us we were afraid a one day trip will be too tireing for them. Thus we decided to book citrus hotel. It was a perfect choice. The hotel was just 5 minutes walk from JB central station that is connected to... More 

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Victoria, Australia
1 review
3 of 5 stars Reviewed 2 weeks ago

Excellent food and service by the staff in the dinning room. Stayed four nights and got up in the morning looking forward to taste the different food on the table for breakfast. We tasted the best Malaysian dishes. Special thanks to Arjunan, Zila, Farah and Fairuz.

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Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked this hotel as it is next to two shopping malls: City Square (CS) and the new Komtar JBCC (KJ) where you can find lots of shops and eateries ranging from chinese, malay to western and fast food restaurants like Macs, Subway, (CS), Manhattan Fish Market and Pizza Hut (KJ). There are also Popular bookshop, MPH, optical store, banks, pharmacy,... More 

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LJF73, General Manager at Citrus Hotel Johor Bahru, responded to this review

Dear Lenvata, We are delighted to read that you have enjoyed your overall stay with us and wish to thank you for the gracious comments about our breakfast / Accommodation and the locations; we will certainly share your review with our staffs. We have noted your observations of the pillows | disposable toothbrush and paste, we will be placing them... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The hotel service is excellent. I booked this hotel for my friend to stayover as a birthday gift. Despite my last minute of request, they are able to meticulously decorate the room to my desire. With efficient and well collaboration. I am very statified and greatful, never doubt booking with this hotel the second time. This hotel is spacious and... More 

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LJF73, General Manager at Citrus Hotel Johor Bahru, responded to this review

Dear Vanessayarm, Thank you for the most valuable words of a traveler's shared experience and appreciate your reviews which will be shared to our staffs for their heart felt service done for the request, such appreciative reviews makes us to continue with happiness as it has always been our mission “SERVICE FROM HEART” motto. With your words we will continue... More 

Medan, Indonesia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I was selected this hotel by my travel agent stating that it was a four star hotel and I agreed without trying to find out how it really looked like. Upon arriving, I was shocked to find that the hotel looked old from outside. I was given a double bed room which was small with standing shower. The room looked... More 

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LJF73, General Manager at Citrus Hotel Johor Bahru, responded to this review

Dear Susanto Wu, Thank you for your most valued reviews comments of the location and its’ surroundings | accommodation (hotel) as we are in the midst of rectifying these areas we will surely take your valued suggestions and while we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We look forward... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Best hotel to stay in central area of johar bahru near from railway station and near to Singapore immigration Hotel is well maintained with good housekeeping service price is good I enjoy my stay in this hotel

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LJF73, General Manager at Citrus Hotel Johor Bahru, responded to this review

Dear Mazhusain H, Thank you for gracious review comments of our Location | Staffs and the Services, we look forward to welcoming you once again at CHJB and allow us to serve you, please do not hesitate to call me at the hotel on your next planned visit and we all at CHJB. Yours Sincerely Warm Regards TQ Stieve Aron... More 

2 reviews
4 of 5 stars Reviewed June 25, 2015

Stay this hotel twice, first one was not so good, but we gave another try since we like the location. Happy to see there are improvement, check in was fast. Breakfast was good,especially the fried beehoon, good omelette and coffee! Thank to Mr Arjunan, he was friendly very helpful. Definitely will come back again.

Was this review helpful? Yes
LJF73, General Manager at Citrus Hotel Johor Bahru, responded to this review

Dear Tia T, Thank you for gracious review comments on our front desk and Breakfast and we will surely mention to Mr. Arjunan of your review, we look forward to welcoming you once again at CHJB and allow us to serve you, please do not hesitate to call me at the hotel on your next planned visit and we all... More 

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