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Citrus Hotel Johor Bahru

16 Jalan Station, Johor Bahru 80000, Malaysia
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Citrus Hotel Johor Bahru
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562 Reviews from our TripAdvisor Community

Traveler rating
    65
    213
    170
    72
    42
See reviews for
177
126
60
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (562)
  • Mar-May only
    (168)
  • Jun-Aug only
    (108)
  • Sep-Nov only
    (149)
  • Dec-Feb only
    (137)
All months
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

Visited Citrus recently with my family. The room seems clean except for the aircon. It is clogged with dust and unable to perform consistently without loud noises. Toilet door is unable to fully close. Buffet spread is average and highlighted to staff about the sour taste in their butter bread. Saving grace is the friendly staff attitude. Hotel may consider... More 

Was this review helpful? Yes
Singapore, Singapore
Top Contributor
83 reviews 83 reviews
28 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Location is very good, just across the City Square Shopping mall and the JB customs. There are a lot of shops on the ground floor of the hotel and money changers. The hotel has 12 floors, from Ground floor to 11 floor. Do take note that the club lounge (for club room guests only) and a small gym located at... More 

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Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

at first I was kind a disappointed with their receptionist (a little bit rude), but the staff I met later was very friendly and helpful! The room is pretty clean and nice, just a little bit down because there is no refrigerator in the room. Less than 5 minutes walk to City Square and CIQ. Very convenient! Breakfast was nice... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 6 days ago NEW

The room is not that spacious but their twin standard room was enough space for us (3 kids and 2 adults) to rest. The room was clean, although we did not have hot water in the shower. The place is most accessible to a variety of restaurants and it is just a block away from the JB City Mall for... More 

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2 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

Good location with shopping Center, eating places & public transport nearby. Buffet breakfast limited but good enough for money spent! Staff friendly, check in no hassle & staff friendly and helpful. Room reasonable & well maintained.

Was this review helpful? Yes
Singapore, Singapore
1 review
3 of 5 stars Reviewed 1 week ago

The Hotel GM was extremely friendly & professional. He went the extra mile to walk in the drizzle just to locate a masseur for my tired hubby. He even ask the hotel staff to get 4 extra towels just to cover out bed for my hubby's massage session. KUDOS Mr Stieve Aron!!! The hotel is clean & the bed is... More 

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Kuala Lumpur, Malaysia
Contributor
19 reviews 19 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

Shower was leaking, room smells like it hasn't been aired for a while, there are fungus in the bathroom, there are watermarks all over the wall and no view even though it was stated in the website that the room has a city view. Breakfast is horrible.

Was this review helpful? Yes
LJF73, General Manager at Citrus Hotel Johor Bahru, responded to this review

Dear YanaHalim, Thank you for your most valued reviews comments of the accommodation as we are in the midst of rectifying this areas we will surely take your valued suggestions and while we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome reviews and feedback's such as yours as they... More 

Travelers are raving about these Johor Bahru hotels

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Great experience and absolutely will visit again! Room rate is cheap and affordable. Room is big, comfort and clean just like home. Location is just beside city square mall and easy to go anywhere as beside have alot of taxi and buses.

Was this review helpful? Yes
LJF73, General Manager at Citrus Hotel Johor Bahru, responded to this review

Dear Imsally88, Appreciate and we thank you for your patronage the valued reviews and your kind valued comments of the hotel | Locations. We look forward to welcoming you once again at CHJB and allow us to serve you, please do not hesitate to call me at the hotel on your next planned visit and we all at CHJB will... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

It's near to shopping malls, QIC Building and Singapore. Its also clean and comfortable. And also near to food hawkers selling Malay food. If you are tired there is a massaging machine which has very nice massaging. Perfect 👍!

Was this review helpful? Yes
LJF73, General Manager at Citrus Hotel Johor Bahru, responded to this review

Dear meityindrawati, Appreciate and we thank you for your patronage the valued reviews and your kind valued comments of the hotel | Locations. We look forward to welcoming you once again at CHJB and allow us to serve you, please do not hesitate to call me at the hotel on your next planned visit and we all at CHJB will... More 

Singapore
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Rates are expensive compared to nearby hotels. Room is done with nice decor but the bed is too soft for our liking. No toothbrush provided in this hotel. Lobby is small and always crowded. Front desk staff are friendly.

Was this review helpful? Yes
LJF73, General Manager at Citrus Hotel Johor Bahru, responded to this review

Dear enaj77 We thank you for your patronage the valued reviews and your kind valued comments of accommodation | Staff.We look forward to see both of you to stay with us on your next planned visit please do not hesitate to call me at the hotel and we all at CHJB will ensure that you will have a memorable stay.... More 

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Club Room (30)
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Family Suite (33)
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Superior Room (32)
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