First problem - arrived in downpour - taxi could not climb the steps so access to entrance was going to result in saturation. Our umbrellas were in the luggage in the trunk, taxi driver's umbrella also there; hotel staff were telephoned and umbrella requested. Not available, so saturated we got. And were not thrilled. Room basic and not the level... More
If you own or manage The Heritage Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.