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Thistle Johor Bahru

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Jalan Sungai Chat, Johor Bahru 80720, Malaysia (Formerly Hyatt Regency)
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Thistle Johor Bahru
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Thistle Johor Bahru
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797 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
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New York City, New York
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel was massive and kind of 70's. The rooms were decent. Nice bath tup. Lets you check in early. Staff were all really nice. I was hot and sweaty when I arrived and when I got to my room, room service was standing outside with extra towels. The only strange this was there was no room service menu, i am... More 

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Johor, Malaysia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This is one of the best hotel that i stayed recently in johor bahru. Its new n cosy. The staff is excellence and very friendly exspecially Miss Sumeeta that really attend to us personaly.. Very good location and value for money.

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Contributor
13 reviews 13 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed 3 days 2 nights during the weekend. From the arrival experience, the welcoming was very warm and attentive, the bellman team is still the best in JB. Check in was super fast, no hassle and the team were helpful and friendly. Special thanks to Izyan, Ruzaini, Linda, Jannah & Richie of Front Office Team for making my stay here... More 

Was this review helpful? Yes
ThistleJB, General Manager at Thistle Johor Bahru, responded to this review

Dear Lady_N82, Thank you very much for choosing to stay at the Thistle Johor Bahru once again and for your 5 star review. It is wonderful to read that you loved your stay at the hotel and thank you for sharing your experience on TripAdvisor. It is really rewarding and a great motivation for all our team to receive such... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago

We have always enjoyed our stay at the Thistle. We have been staying there for nearly 20 years (previously Hyatt) and have been very well looked after by your staff. A special mention to Sashi, Aidah, Azrai, Wana, Bella and Ain. Sashi always goes beyond the call of duty and is always very helpful and cheerful. Nothing is too much... More 

Was this review helpful? Yes
ThistleJB, General Manager at Thistle Johor Bahru, responded to this review

Dear valued guest, Thank you so much for your positive feedback following your recent return stay with us at Thistle Johor Bahru. I am really grateful that you took the time to leave your kind words which I have shared with the team at the hotel. A good hotel is nothing without a great team to back it up so... More 

Petaling Jaya, Malaysia
Top Contributor
79 reviews 79 reviews
27 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one of the best hotel that I stayed recently. Perhaps it is new after renovation. It is worth to stay in the hotel for its hotel ambience. However, the air-condition is not able to adjust and it is warm in my room. I saw the temperature control but I did not find any difference after I adjust the... More 

Was this review helpful? Yes
ThistleJB, General Manager at Thistle Johor Bahru, responded to this review

Dear valued guest, Thank you for reviewing your recent stay with us, we appreciate your feedback and insights. It is a great pleasure to learn that you enjoyed your recent Thistle Johor Bahru experience. We really appreciate your generous feedback, though we have noted your comments regarding the air conditioning in your bedroom. Please be assured that our Engineering team... More 

Kuala Lumpur, Malaysia
Contributor
16 reviews 16 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Second visit.This time we decided to stay in the normal standard room facing The Straits.The view excellent.The room just refurbished was nice and bright BUT the management must and should check the shoddy work done.The sockets not properly installed...your guest can get electrocuted !So check ASAP! For a 4 star hotel...or is it now a 3 star...the breakfast is way... More 

Was this review helpful? Yes 1
Singapore, Singapore
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

BEST customer service ( Ruzaini ), very helpful and cheerful person and make the process more enjoyable. The room is huge and clean with unblock view but the most important is the bed is very comfortable. Breakfast i rather eat at macd or KFC opposite the hotel.

Was this review helpful? Yes 2
ThistleJB, General Manager at Thistle Johor Bahru, responded to this review

Dear valued guest, Thank you very much for letting us know how wonderful your recent staycation was at Thistle Johor Bahru. My team and I are truly delighted that you enjoyed your experience with us, from our service to our guest room especially our comfortable bed which highlighted your stay. It was our pleasure having you with us and we... More 

Ampang, Malaysia
1 review
5 of 5 stars Reviewed 2 weeks ago

My experience while on holiday in johor bahru.I forget to take the name of the staff . staff from the concierge.I just remember he was very tall and young . I praise him for his work very well.He get my car that I put in the back of the hotel to main lobby. I hope to see him again .

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Penang Island, Malaysia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The apartment loft offered is very convenient and cost saving for a big family. You are allowed to do some cooking as well at some of these apartments. Then there is these complimentary drinks left every day for everyone for a price which you get the Legoland entrance as well. It was a treat for the children. I like the... More 

Was this review helpful? Yes
ThistleJB, General Manager at Thistle Johor Bahru, responded to this review

Dear guest, Thank you for choosing Thistle Johor Bahru for your staycation, it was a pleasure to have you and your family with us. We appreciate your positive feedback on our hotel bedroom, the facilities as well as the swimming pool. Your feedback on our breakfast buffet and in room dining has been brought to the attention of our Food... More 

Singapore, Singapore
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Was expecting quite a bit of service in this hotel because after all, it states that it is a 5-star hotel. Upon check in, staff was not very bothered with our presence (checked in at 12 midnight maybe he is tired) and process took AGES like it's already 12am and there was no one so I don't see a reason... More 

Was this review helpful? Yes
ThistleJB, General Manager at Thistle Johor Bahru, responded to this review

Dear guest, I am most concerned to learn of the difficulties you encountered and I truly regret the inconvenience and impact caused. Please accept my profuse apologies as clearly what occurred is not acceptable. I am also sorry that the service shortfalls you experienced have understandably affected your impression of the hotel. Rest assured we take your feedback very seriously.... More 

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